Chevrolet Cruze Complaints

3,726 consumer complaints on file.

#11218280June 6, 2019
ENGINE
THE CHECK ENGINE LIGHT CAME ON WHILE I WAS DRIVING STOPPED AT ADVANCE SOON AS IT CAME AND THEN CUT THE CAR OFF AND THEN IT WOULD NOT CRANK BACK. HAD TO HAVE CAR TOWED TO GARAGE. FOUDN OUT THAT IT WAS THE ECM COMPUTER MESSED UP AND ONLY HAVE 70,000 MILES ON THE CAR. GARAGE CALLED CHEVY AND THEY STOPPED COVERING THE COMPUTER 3 YEARS AGO DUE TO SO MANY CALLS ABOUT THE COMPUTER MESSING UP. THIS SHOULD HAVE BEEN A RECALL THEN AND THEY WILL NOT COVER THE REPAIRS TO MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218191June 5, 2019
ENGINE
CAR HAD GREATLY REDUCED FUEL ECONOMY AND POWER. SHOULD NOT HAVE BEEN DRIVEN. CHEVY DID NOT RESPOND TO MULTIPLE ATTEMPTS TO GET RENTAL. THEY FORCED ME TO DRIVE A CAR THAT WAS NOT OPERATING AS DESIGNED EVEN THOUGH IT WAS UNDER THE BUMPER TO BUMPER WARRANTY AND THEY AGREED THE CAR HAD ISSUES. 2 WEEKS AFTER DRIVING IT THEY FIGURED OUT TURBO HAS A LEAK THAT THEY FIXED. 2 WEEKS I DROVE A CAR THAT SOUNDED LIKE A JET UPON ACCELERATING AND CHEVY DID NOTHING. DIDN'T EVEN OFFER A RENTAL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217617June 3, 2019
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), POWER TRAIN
MY CAR IS A DANGER THE ENGINE POWER SLOWS DOWN WHEN DRIVING CAUSING ANOTHER TO HIT IN THE BACK POWER STEERING LIGHT DISPLAYS, STABILIZE TRACT AND ENGINE POWER, I HAVE ALREADY HAD ONE HIT AND RUN ACCIDENT.I TOOK CAR TO CHEVROLET DEALERSHIP HARBISON RD COLUMBIA SC THEY JUST HALF REPAIR IT SOMEONE MAY DIE IF CAR CONTINUE TO POWER DOWN.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11217575June 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE
TAKATA RECALL PROBLEM IS UNKNOWN: 1. MY VEHICLE CONTINUES TO HAVE PROBLEMS WITH HEATING/COOLING SYSTEM. THE VEHICLE LOOSES ANTIFREEZE, THE CASING GETS HOT AND ACTS AS THO ITS OVERHEATING TRIGGERING THE FAN TO COME ON AND STAY ON. THERE ARE NO NOTICEABLE LEAKS; IT HAS BEEN AT HE CHEVY DEALER AND SEVERAL OTHER MECHANICS WHO CAN FIND NO RADIATOR LEAKS. THE ENGINE COIL, HOSES, AND HEATING COIL HAVE BEEN CHANGED AND IT CONTINUES TO GET HOT. THE VEHICLE IS RUNNING WHEN THESE ISSUES OCCUR. 2. THE TRACKING SYSTEM LIGHTS STAYS ON CONSTANTLY. NO RECORD OF A PROBLEM BY CHEVROLET SERVICE CENTER OR ANY OTHER SERVICE CENTER WHO HAS USED DIAGNOSTICS TO DETERMINE WHY THE LIGHT STAYS ON. 3. SERVICE ENGINE LIGHT STAYS ON CONSTANTLY. THE ENGINE COIL HAS BEEN REPLACED; NO OTHER ENGINE PROBLEMS ARE IDENTIFIED WITH DIAGNOSTICS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217587June 3, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
I WILL BE DRIVING WHEN ALL OF THE LIGHTS ON MY DASH START GOING ON AND OFF , POWER SERVICE TRACK SHOWS UP, MY RADIO WILL SHUT OFF AND IT BECOMES A BLACK SCREEN. I WILL BE DRIVING OR STOPPED AT A RED LIGHT OR TURNING AND THE CAR WILL ACTUALLY COMPLETELY TURN OFF AND START COASTING. IF I AM AT A STOP LIGHT I WILL THAN HAVE TO PUT THE CAR INTO PARK AND THEN TURN THE KEY TO START THE ENGINE AGAIN. I HAVE HAD TO JUMP MY CAR NUMEROUS TIME TO WHERE I KEEP A PORTABLE JUMP IN MY CAR. MY KEY WILL GET LOCKED IN THE IGNITION AND I HAVE TO STICK A WRENCH UNDER THE STEERING WHEEL TO GET IT OUT. I HAVE REPLACED MY ALTERNATOR AND MY BATTERY WAS SO SWOLLEN I HAD TO REPLACE THAT AS WELL. THE WIRING WAS REPLACED TO CONNECT THE BATTERY AND ALTERNATOR AND I JUST HAD THE BCM REPLACED. I'M STILL HAVING ALL THESE ISSUES AFTER ALL THESE REPAIRS. THIS HAS BEEN HAPPENING SINCE NOVEMBER OF LAST YEAR AND IT HAPPENS EVERY TIME I DRIVE MY CAR!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217424June 2, 2019
ENGINE
THE ENGINE STARTS SHUTTING DOWN WHILE SITTING AT STOP LIGHTS AND HAS A STRONG OIL SMELL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217253June 1, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
THE FRONT CRANK SHAFT SEAL IS BAD. IT MAKES THE ENGINE MAKE A VERY LOUD CHIRPING NOISE WHEN IT WARMS UP. IF YOU PULL THE OIL DIPSTICK OUT IT STOPS. I'VE HAD TO KEEP MY DIPSTICK OUT SO THAT IT DOESN'T CHIRP. IT'S CAUSING OTHER ISSUES WITH CAR. LIKE STABILITY CONTROL, FUEL MILEAGE AND HAVING TO CHANGE OIL MORE OFTEN. I'VE BEEN TRYING TO GET IT FIXED BUT HAVEN'T BEEN ABLE TO. I'M AFRAID THAT IT IS DAMAGING THE ENGINE MORE THAN NECESSARY. FROM WHAT I'VE LEARNED CHEVY IS AWARE THAT THIS IS AN ISSUE WITH THE CRUZE. BUT NO RECALL HAS BEEN ISSUED TO FIX THIS. SERVICE BULLETIN P11297B, 2-2015
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210774May 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING, THE ENGINE SUDDENLY STOPPED AND MESSAGES APPEARED ON DASH ABOUT SERVICING AIR BAG AND POWER STEERING. VERY DANGEROUS AS CAR WAS MOVING 45 MPH AND HAD TO MOVE TO SHOULDER. TOWED TO DEALER AND WAS TOLD IT WAS NEGATIVE BATTERY CABLE. HAPPENED AGAIN - TOWED IT BACK TO DEALER AND WAS TOLD IT WAS POSITIVE BATTERY CABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210850May 30, 2019
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, STEERING
MY VEHICLE HAS BEEN HAVING ISSUES WHERE IT WILL TAKE EXTRA TIME TO GET IT STARTED UP. WHEN I FINALLY DO GET IT STARTED, WARNING LIGHTS FLASH SAYING POWER STEERING SYSTEM, THE ANTITHEFT STAYS ON, AS WELL AS THE ENGINE MANAGEMENT LIGHT. I JUST HAD MY CAR SERVICED NOT TOO LONG AGO FOR A COOLANT LEAK ON THE ENGINE HOSE. I HAVE ALWAYS KEPT UP WITH OIL CHANGES AS WELL AS ALL OTHER FLUID LEVELS CHECKED REGULARLY. I FIRST BEGAN THINKING IT WAS THE BATTERY, HOWEVER I HAVE HAD THE BATTERY TESTED AND IT IS STILL BASICALLY NEW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216920May 30, 2019
ENGINE
TAKATA RECALL GOING DOWN THE ROAD COOLENT OUTLET HOUSING DISINTEGRATED WHILE HOSE ON THE RADIATOR WAS IN MOTION ON HIGHWAY IT CRACKED WHERE THE PART IS MOLDED PART IS GETS BAD QUICKLY OVERTIME AND HEAT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11216971May 30, 2019
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
CAR HAS BEEN RETURNED TO DEALER FOR REPAIRS CONCERNING THE MOTOR AND ELECTRICAL SYSTEMS. THEY HAVE NOT BEEN SERVICED OUTSIDE OF THE DEALERSHIP. CAR FREQUENTLY QUITS AND HAS TO BE JUMPSTARTED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210704May 29, 2019
ENGINE
MULTIPLE COOLANT ISSUES. BOUGHT 2/2019, TOOK IT BACK TO THE SHOP FOR COOLANT ISSUES IN 3/2019 AND DISCOVERED ITS LEAKING COOLANT AGAIN. FROM THE ENGINE COOLANT WATER OUTLET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210721May 29, 2019
UNKNOWN OR OTHER
MY CAR JERKED WHILE DRIVING IT DOWN THE ROAD THEN THE SERVICE STABLIZER LIGHT COME ON THEN THE CHECK ENGINE LIGHT. WHEN I HAD IT LOOKED AT IT CAME BACK THAT THE CRANKSHAFT POSITION SENSOR WAS BAD AND NEEDED TO BE REPLACED. AFTER RESEARCHING I NOTICED THAT SEVERAL PEOPLE HAD THE SAME ISSUE. IF SO MANY ARE HAVING THE ISSUE WHY HASNT THERE BEEN A RECALL DONE ON THIS YET.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210291May 28, 2019
POWER TRAIN
THE TRANSMISSION RELATED TO REVERSE, 3RD AND 5TH GEAR AND THE TRANSITION BETWEEN GEARS WENT OUT. NO REAL WARNING BEFORE THIS HAPPENED. VEHICLE WAS STATIONARY WHEN IT WOULDN'T WORK IN REVERSE, THEN WOULD NOT DRIVE MORE THAN 24 MPH ON ROAD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210493May 28, 2019
SERVICE BRAKES
WHEN I USE THE BRAKES AND THE AIR IS ON THE CAR WILL NOT STOP LIKE IT SHOULD. IT KEEPS MOVING. I LOOKED THIS UP AND IT SHOWS THERE IS A RECALL ON THE BRAKE BOOSTER VACUUM PIPE BUT BECAUSE MY VIN NUMBER DOESN'T MATCH WHAT YOU HAVE PREDETERMINED THAT WILL HAVE FAULTY PARTS CHEVY SAYS MY CAR DOESN'T HAVE A RECALL. HOW EXACTLY DO YOU PREDICT WHAT CARS WILL HAVE FAULTY PARTS?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210111May 27, 2019
SERVICE BRAKES, ENGINE
WATER PUMP LEAKED, REPLACED THAT. HOSE TO THE WATER PUMP LEAKED, REPLACED THAT. NOW BLOWN HEAD GASKET. BREAKS HAVE SQUEAKED SINCE I BOUGHT THE CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208966May 21, 2019
AIR BAGS, STRUCTURE:BODY, SERVICE BRAKES
MY CRUZE WAS EVOLVED IN A FRONT END ACCIDENT THAT THE BRAKES OPERATION IS IN QUESTION
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11209022May 21, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
ENGINE LIGHT COMES ON AND CAR WILL SLOW DOWN AND BARELY TAKE OFF. ENGINE IS RESPONDING TO GAS PEDAL BUT NO POWER IN LOW GEAR SO TAKES OFF VERY SLOW NEARLY RESULTING IN WRECK. TWO SHOPS, INCLUDING TRANSMISSION SHOP, STATE ITS ELECTRONIC PROBLEM INCLUDING 'LACK OF COMMUNICATION'. IT HAPPENS FROM BEING STATIONARY OR IN PROCESS OF DRIVING WHEN IT LOSES POWER SUDDENLY. WHEN ENGINE LIGHT GOES OFF IT RUNS OK. DANGEROUS TO DRIVE AS NEVER KNOW WHEN IT'LL ACT UP. STARTED ABOUT SIX MONTHS AGO, AND IS INTERMITTENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208446May 18, 2019
ENGINE, POWER TRAIN, STEERING
MY VEHICLE FOR THE LAST YEAR HAS BEEN HAVING SOME ENGINE ISSUES WHERE IT WILL LOCK UP ON ME I CAN'T GET MY KEY OUT OF THE IGNITION AND ALL THE LIGHTS WILL START GOING OFF SAYING IT NEEDS SERVICE AND THEN IT WILL STOP AND GO BACK TO THE REGULAR ODOMETER. I'VE KEPT UP WITH MY OIL CHANGES I'VE KEPT UP WITH ANY SERVICE THAT NEEDS TO BE DONE ON MY VEHICLE BUT TODAY MY ENGINE COMPLETELY SHUT DOWN WHEN I STARTED TO RUN MY AIR CONDITIONING. USUALLY I CAN GET UNDER THE HOOD AND WIGGLE SOME WIRES AND THEN THINGS WILL GO BACK TO THE WAY THAT IT WAS BUT LATELY MY CAR HAS BEEN SHUTTING OFF ON ME WHILE I'M DRIVING AND I HAD A SERVICE APPOINTMENT FOR NEXT WEEK TO GO AND SEE A PROFESSIONAL TO GET UNDER THE HOOD TO SEE WHAT WAS GOING ON I FIGURED IT WAS PROBABLY JUST ANOTHER OIL CHANGE IT IS ABOUT THAT TIME, BUT I WAS ON MY WAY TO A FRIEND'S WEDDING AND I HAD TO STOP AND WHEN I STOP MY CAR DID NOT CUT BACK ON I POP THE HOOD AND WIGGLED SOME WIRES LIKE I USUALLY DO BUT THERE WAS NO ACTIVITY WHATSOEVER UNDERNEATH THE HOOD. I STARTED THINKING TO MYSELF MAYBE I SHOULD PUT SOME OIL IN IT BUT I DON'T WANT TO RUIN MY ENGINE AND I STARTED THINKING MAYBE I NEED SOME ANTIFREEZE BUT AGAIN AND I'M NOT A MECHANIC SO I DON'T WANT TO ASSUME AND THEN DO SOMETHING TO MAKE THINGS A LOT WORSE BUT TODAY MY ENGINE COMPLETELY SHUT DOWN ON ME AND I HAD TO WAIT IN THE HEAT FOR OVER AN HOUR TO GET A JUMP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208449May 18, 2019
ELECTRICAL SYSTEM, ENGINE, POWER TRAIN
I WAS CHECKING A LOT OF THE STATS ONLINE FOR THE 2014 CHEVY CRUZE AND THERE WERE ALREADY REPORTS OUT SAFETY REPORTS THAT THERE WERE SOME ISSUES WITH THE VEHICLES IGNITION AND POWER STEERING AND THERE WERE NUMBERS AND CODES AND I'M A BIT UPSET BECAUSE THEY SOLD ME THIS VEHICLE KNOWING THAT THERE WAS SOME THINGS THAT WERE WRONG WITH THE VEHICLE AND THAT COULD HAVE BEEN MY SAFETY AT RISK WHILE I'M DRIVING ON THE ROAD AND THE ENGINE JUST SHUTS DOWN THE WAY IT'S BEEN DOING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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