Chevrolet Avalanche Complaints

2,954 consumer complaints on file.

#10072099May 4, 2004
TIRES:TEMPORARY/EMERGENCY SPARE TIRE
WHILE DRIVING 40 MPH CONSUMER HEARD A LOUD NOISE COMING FROM THE REAR. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND PULLED OVER. CONSUMER INSPECTED THE VEHICLE, AND NOTICED THAT THE SPARE TIRE WAS NOT IN PLACE. VEHICLE WAS TAKEN TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE CABLE ASSEMBLY NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067672April 22, 2004
SUSPENSION:FRONT:SHOCK ABSORBER
FRONT END SHAKES AFTER GOING OVER HIGHWAY JOINTS OR SMALL BUMPS IN ROAD SURFACE. VERY NOTICEABLE AT INTERSTATE SPEEDS OF 50 TO 65. STEERING WHEEL SHAKES AND VIBRATES JUST AFTER HITTING BUMPS. NOTICED ON CURVES, WHEN GOING OVER SMALL BUMPS, FRONT TIRES SEEM TO LOSE TRACTION WITH DRY ROAD SURFACE. HAD APPROXIMATELY 26,000 MILES ON VEHICLE WHEN PROBLEM WAS FIRST OBSERVED. I SUSPECTED THAT THE FRONT SHOCKS WERE DEFECTIVE; THE FRONT END WOULD BOUNCE EXCESSIVELY WHEN PUSING UP/DOWN ON BUMPER WHEN PARKED. AFTER SECOND TRIP TO DEALER; THEY AGREED TO CHANGE THE FRONT 2 SHOCKS BUT SAID THAT I WOULD HAVE TO PAY FOR THE REPAIR COSTS BECAUSE THEY DID NOT BELIEVE THAT THE SHOCKS WERE REALLY DEFECTIVE. AFTER THE REPAIR AND ROAD TEST, THE DEALER AGREED THAT THE SHOCKS WERE DEFECTIVE AND SUBMITTED AS A WARRENTY CLAIM. MY PROBLEM APPEARS TO BE THE SAME AS COMPLAINT #10017067.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067607April 21, 2004
STRUCTURE, EQUIPMENT:MECHANICAL
WATER LEAKING INTO THE PASSENGER COMPARTMENT, CAUSEING THE CARPET TO GET DRENCHED, VEHICLE IS RED IN COLOR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067626April 21, 2004
SEAT BELTS:REAR/OTHER
RIGHT REAR SEAT BELT DOES NOT STAY LATCHED AND IS DIFFICULT TO LATCH. THIS HAS BEEN HAPPENING SINCE VEHICLE WAS FIRST DELIVERED TO CONSUMER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067629April 21, 2004
EXTERIOR LIGHTING:FOG LIGHTS
FOG LAMPS FILL WITH CONDENSATION AND DO NOT DRY OUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10067628April 21, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
REAR/END GATE APPEARS CLOSED BUT OPENS PERIODICALLY WHILE DRIVING. IT SCARES THE HELL OUT OF YOU AND DROPS BELONGINGS FROM THE BED AREA ALL OVER THE ROADWAY. IT COULD CAUSE MAJOR ACCIDENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063535April 20, 2004
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:PADS
INTERMITTENTLY AT ANY SPEED WHEN THE BRAKES ARE DEPRESSED PADS WILL NOT RELEASE. CONSUMER CAN FEEL A DRAGGING OR A DEGREE OF RESISTANCE ON THE VEHICLE. ALSO, REAR RIGHT INBOARD DISC PAD COMPLETELY FAILED AT 30,000 MILES. THERE IS A TECHNICAL SERVICE BULLETIN CONCERNING THIS SUBJECT. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066436April 19, 2004
ENGINE AND ENGINE COOLING
MY MAIN COMPLAINT IS THAT I TRAVELED TO TEXAS IN DECEMBER AND I HAD JUST HAD AN OIL CHANGE. DURING THE TRIP I CHECKED THE OIL AND NOTICED THAT THE OIL WAS DOWN ABOUT 2 QUARTS OR MORE. WHEN I RETURNED I TOOK IT TO A GMC DEALER WHERE I HAD THE OIL CHANGED BEFORE I WENT ON THE TRIP, AND I WAS TOLD THAT IT HAD BURNED 3 QUARTS ON THE TRIP. I WAS ADVISED TO TAKE IT BACK TO A CHEVROLET DEALER WHERE I BOUGHT IT. I TOOK IT TO THE CHEVROLET DEALER AND THERE I WAS TOLD THAT IT WAS "NORMAL" FOR IT TO HAVE AN OIL CONSUMPTION OF UP TO A QUART OR MORE IN 1,000 MILES OR 2 QUARTS UP TO 2,000 MILES. IS THIS "NORMAL?" I HAVE NEVER HAD THAT PROBLEM WITH ANY OTHER VEHICLE AND I HAVE FRIENDS THAT HAVE THE SAME TYPE OF VEHICLE AND THEY HAVE NEVER HAD THIS PROBLEM. I HAVE TAKEN IT BACK SEVERAL TIMES, AND THEY ARE CURRENTLY RUNNING A CONCUMPTION TEST ON IT. I HAVE HAD A PROBLEM FROM THE BEGINNING OF THE PURCHASE WITH ALIGNMENT, LEAKING IN THE BOX FROM THE RUBBER AROUND IT, THE RADIO NOT WORKING AND HAD TO BE REPLACED, PEELING ON THE FRONT DASHBOARD, AND NOW THE OIL. WE TOOK IT BACK SEVERAL TIMES BEFORE THE ALIGNMENT WAS FIXED AND THERE WAS A SQUEEKING SOUND IN THE FRONT END. IT SOUNDED LIKE SOMETHING WAS BROKEN IN THE FRONT END, ESPECIALLY PULLING IN AND OUT OF PARKING SPACES, AND WHEN TURNING OR ON THE CURVES. WE ALSO HAVE A PROBLEM WITH THE BACK RIGHT PASSENGER SEATBELT. THE PERSON SITTING IN THAT SPACE CANNOT PUT THE SEATBELT ON WITHOUT ASSISTANCE. WE FINALLY CALLED THE CUSTOMER SERVICE OF GENERAL MOTORS REGARDING THE SOUND AFTER WE HAD TAKEN IT BACK AROUND 5 TIMES AND HAD TO RENT A CAR, AND ALSO NOW WITH THE OIL CONSUMPTION. WE ARE VERY UNHAPPY AS THIS IS A FAIRLY NEW CAR, YET IT'S LIKE AN OLD RUNNED DOWN JALOPY. THEY HAVE FIXED IT SO MUCH, WE JUST DON'T FEEL SAFE ANYMORE. IS THERE ANYTHING ELSE WE CAN DO? *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066521April 19, 2004
SERVICE BRAKES, HYDRAULIC, VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR, ELECTRICAL SYSTEM:IGNITION:ANTI-THEFT:CONTROL MODULE
WHILE DRIVING MY 2003 CHEV AVALANCHE DOWN A HILL I REALIZED THAT WHEN I STEPPED ON MY BRAKES, THEY WENT TO THE FLOOR, THE VEHICLE SLOWED DOWN, BUT VERY SLOWLY. I HAVE TOWED MY BOAT WITH THIS VEHICLE IN THE PAST AND I THOUGHT THAT IT WAS HAVING A HARD TIME SLOWING DOWN. I'M AFFRAID THAT IF I HAVE TO STOP QUICKLY THE BRAKES WILL NOT STOP THE VEHICLE IN TIME. I AM A STATE TROOPER AND I AM VERY FAMILLIAR WITH THE BRAKING SYSTEMS TO INCLUDE ABS. I ONLY HAVE 9000 MILES ON THE VEHICLE AND THIS SHOULDN'T BE HAPPENING. I TOOK THE VEHICLE TO A LOCAL GM DEALERSHIP FOR SEVERAL REPAIRS, I REQUESTED THEM TO CHECK THE BRAKES. I WAS ADVISED BY THE SERVICE MGR THAT THE BRAKES WERE WITHIN GM SPECS. I ASKED HIM WHAT THAT MEANT? HE SAID THAT HE HAD HAD A LADY COME IN SEVERAL WEEKS AGO COMPLAINING OF THE SAME THING AND BECAUSE SHE WOULDN'T GO AWAY HE CONTACTED THE GM ENGINEERS, THEY CAME OUT AND INSPECTED HER BRAKES, THEY TOLD HIM THAT HER BRAKES WERE WITHIN SPECS AND THEY WOULDN'T DO ANYTHING. HE THEN TOLD ME THAT MY BRAKES WERE BETTER THAN HER'S. I ASKED HIM WHAT HE MEANT BY THAT, HE SAID THAT IF HER BRAKES WERE OK THEN MY BRAKES WOULD BE WITHIN SPECS. I TOLD HIM THAT I WASN'T SATISFIED WITH THE WAY THE BRAKES WORKED AND THAT I WANTED HIM TO MAKE A NOTE OF MY DIS-SATISFACTION. HE NEVER WROTE THIS ON MY INVOICE. THE SECOND COMPLAINT IS THAT I HAD ADVISED THE SERVICE DEPARTMENT OF A PROBLEM WITH THE REMOTE CONTROLED OUTSIDE MIRRORS. THEY WERE NOT WORKING THE WAY THEY WERE DESIGNED. I WAS ADVISED THAT IT WAS OPERATOR ERROR. I TOLD THEM THAT I WAS VERY CAPABLE OF READING AND SETTING THE OPERATOR PREFERENCES. I TOLD HIM THAT THIS WAS THE SECOND TIME THAT THE VEHICLE HAD BEEN TO A GM DEALERSHIP FOR THE OUTSIDE MIRRORS NOT WORKING PROPERLY. I HAVE READ ON YOU SERVICE BULLETIN WEB SITE THAT THEIR HAD BEEN ONE ISSUED FOR THIS TYPE OF PROBLEM. I AM ALSO HAVING A PROBLEM WITH THE ALARM SYSTEM, IT DOESN'T SET PROPERLY, THEY AGAIN ADVISED ME THAT IT WAS OPERATOR ERROR. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066001April 12, 2004
SERVICE BRAKES, HYDRAULIC
DURING A PANIC STOP/HARD BRAKE, BRAKING IS INSUFFICIANT. WITH MULTIPLE HARD BRAKES IN A ROW, BRAKING POWER IS REGAINED, THOUGH RETURN TO PREVIOUS STATE OCCURS WHEN VEHICLE IS NOT DRIVEN FOR APPROXIMATELY 6-12+ HOURS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10066005April 12, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
PULLING OUT FROM A STOP, THE TAILGATE DROPPED OPEN AND AS A RESULT OF THE CABLE ON THE RIGHT SIDE BREAKING, THE TAILGATE FELL OFF AND WAS DRAGGED ALONG BY THE LEFT SIDE CABLE SCRAPING THE RIGHT SIDE OF THE TAILGATE BADLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064459April 3, 2004
STRUCTURE:FRAME AND MEMBERS
THE REAR WINDOW FRAME IS BREAKING OFF OF THE GLASS. THE FRAME AND/OR GLASS COULD BECOME A PROJECTILE IN THE EVENT OF A CRASH. THESE STRESS FRACTURES IN THE WINDOW FRAME OCCURRED WITH THE WINDOW IN THE INSTALLED POSITION AND I FIRST NOTICED THEM ON SUNDAY MARCH 21, 2004. I HAVE ONLY REMOVED THE WINDOW ONCE AND THAT WAS OVER A YEAR AGO. THE VEHICLE HAS NEVER BEEN IN AN ACCIDENT AND HAD APPROXIMATELY 45,000 MILES ON IT WHEN I NOTICED THE FRACTURES. THIS IS AN OBVIOUS MANUFACTURER DEFECT HOWEVER WHEN I TOOK THE VEHICLE TO THE DEALERSHIP I WAS TOLD THAT THIS WAS NOT COVERED UNDER THE WARRANTY. I CONTACTED GM CUSTOMER SERVICE AND WAS BASICALLY TOLD THE SAME THING. I BELIEVE THAT THIS DEFECT IS SERIOUS ENOUGH TO WARRANT A RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10065371March 31, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE DRIVING TAILGATE SUPPORT CABLES BROKE. TWO WEEKS LATER, TAILGATE DETACHED FROM THE VEHICLE WHILE DRIVING. SEVERAL VEHICLES HIT THE TAILGATE THAT WAS IN THE MIDDLE OF THE ROAD. NO CRASHES OR INJURIES WERE REPORTED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064086March 29, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
THE TAILGATE CABLES ON MY 2002 CHEVROLET AVALANCHE BROKE WHILE I WAS UNLOADING A FREEZER FROM THE BACK OF THE TRUCK. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10064129March 29, 2004
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
2003 CHEVROLETR AVALANCHE, TAILGATE OPENS BY ITSELF. THIS HAPPENED REPEATEDLY IN COLDER TEMPERATURES TAILGATE LATCHES HAD TO BE MANUALLY OPENED TO GET TAILGATE TO SHUT AFTER A FEW DAYS TAILGATE WOULD DROP AGAIN. THIS HAPPENED CONTINUALLY DURING WINTER MONTHS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10063582March 22, 2004
SUSPENSION
WHEN DRIVING AT HIGH SPEEDS VEHICLE VIBRATED SO HARD THAT THE DASHBOARD RATTLED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062807March 22, 2004
PARKING BRAKE:DRIVELINE
PARKING BRAKE WORN OUT AND ROTOR RUSTED AT 36OOO MILES. I DON'T USE THE PARKING BRAKE AT ALL. WHY WAS IT WORN OUT? REAR BRAKE PADS ALSO WORE OUT BEFORE FRONT PADS. DESIGN OF PARKING BRAKE MAKES ADJUSTMENT ALMOST IMPOSSIBLE AT THE WHEEL. THE CABLE CANNOT BE ADJUSTED ENOUGH TO ACTIVATE THE PARKING BRAKE. THE PARTS MAN AT THE DEALERSHIPJUST SHRUGGED HIS SHOULDERS AND INFORMED ME THAT THE ONLY POSSIBLE REMEDY IS TO REPLACE BOTH ROTORS, PADS AND PARKING BRAKE SHOES. THIS SEEMS LIKE A DESIGN FLAW.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062297March 16, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHILE LETTING THE TAILGATE DOWN ON MY 2002 CHEVROLET AVALANCHE, THE TAILGATE CABLE ON THE LEFT SIDE OF THE BED DISINTERGRATED WITH NO LOAD OR UNDUE STRESS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062370March 16, 2004
STRUCTURE:BODY:TAILGATE:HINGE AND ATTACHMENTS
WHEN I BOUGHT MY CHEVROLET AVALANCHE NEW IN 2002, AS I LEFT THE DEALERSHIP, I HEARD A HORRIBLE CRASH AND FOUND THAT THE DEALER HAD NOT LATCHED THE REAR TAIL GATE. IT TAKES A GREAT AMOUNT OF EFFORT TO CLOSE IT PROPERLY. SINCE THEN , ON ABOUT 10 OCCASIONS, THE GATE HAS FALLEN DOWN WHILE DRIVING. APPROXIMATELY 1 WEEK AGO, I FOUND THAT THE LEFT SIDE CABLE HAD BROKEN. I WAS GOING TO CALL MY LOCAL DEALERSHIP TODAY, BUT , ON MY WAY TO DROP MY BOYS OFF AT SCHOOL, THE GATE ONCE AGAIN FELL DOWN. I STOPPED AND ASKED MY 13 Y.O. TO SLAM THE GATE. WHEN HE TRIED TO DO THIS, THE GATE BOUNCED BACK INTO HIS FACE AND JAMMED. WHEN I GOT OUT AND LOOKED, I SAW THAT THE RIGHT SIDE HINGE WAS DISLOCATED, THE RIGHT BOTTOM OF THE GATE WAS DAMAGED, THE LEFT REAR TAILLIGHT WAS BROKEN, THERE WAS A GOUGE ON THE LEFT EDGE OF THE GATE, AND A MINOR PAINT SCRATCH ON THE GATE NEAR THE GOUGE. I REMEMBER HEARING ABOUT THIS PROBLEM DURING THE LAST COUPLE OF WEEKS AND DID A SEARCH & FOUND THIS SITE. I AM HOPING THE DEALER OR MANUFACTURER WILL STAND BEHIND THIS DEFECT AND PAY FOR MY REPAIRS. THANK YOU. GARY BOSCO. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10062278March 15, 2004
VISIBILITY:GLASS, SIDE/REAR
THE WINDOWS ON MY 2002 CHEVOLET AVALANCHE ARE VERY DARK SHADED. I CALLED A DEALER IN MULLINS, SC AND HE TOLD ME THERE IS NOTHING THEY CAN DO TO LIGHTEN THEM. HE CLAIMED THEY CAME FROM THE FACTORY THAT DARK. AT NIGHT I CANNOT SEE WELL ENOUGH TO PROPERLY JUDGE TRAFFIC AND DISTANCE. WHEN I TURN AT NIGHT I HAVE TO LEAN FORWARD JUST TO SEE THE STREET I AM TURNING ON TO. I'D LIKE TO FIND OUT HOW I CAN GET A LIGHTER SHADING ON MY WINDOWS BEFORE I HAVE OR CAUSE AN ACCIDENT. WHY CAN'T THEY BE LIGHTED OR TONED DOWN. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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