CAN-AM Spyder Complaints

491 consumer complaints on file.

#11678222August 4, 2025
POWER TRAIN
The contact owns a 2018 Can-Am Spyder RT. The contact stated that while driving at 35 MPH and attempting to upshift into the next gear, the shifter seized and failed to operate as designed. The contact pulled over, and the vehicle was towed to a local dealer, where the vehicle was diagnosed, and the contact was informed that the left shifting switch on the handlebar was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 2,200.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11675479July 22, 2025
VEHICLE SPEED CONTROL
Well, as prompted, I upgraded the firmware on my 2024 Spyder RT LTD last week. This week I am on a trip to the Wellsboro, PA area. Carplay has been acting flaky (no better than before the upgrade). Today however, I experienced something new. The Carplay nav side of the screen froze and the speedo side went black. The dash rebooted and the speedo was fine. This happened twice today. On the second episode the dash just froze...no reboot. After turning off the bike and returning after dinner, I didn't attach the phone and just used the basic guages without incident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669004June 24, 2025
ENGINE, FUEL/PROPULSION SYSTEM
My wife RODE our 2018 Can Am Spyder 70 miles to have recall 24V728 completed on 4/23/25. Today is 6/24/25 and we still do not have vehicle back. Dealership pulled engine replaced output shaft put it back together and it will now not shift correctly. Dealership has been trying to figure out the problem and in contact with BRP. At first it was something about it not accepting updated programming, then it was something about an oil pressure sensor creating the issue, and now they say it is the HCM which I believe is hydraulic control module in the transmission. On May 7th in an email from BRP Customer Service this statement below was made by the customer service representative. "I have spoken with the dealership, and they have reassured me that the new issues you've mentioned are indeed linked to the recall. They are working diligently to resolve these matters and expect your unit to be repaired by the end of this week." It is now 6/24/25 and BRP is trying to walk back the statement made above by saying it is not related to recall simply because what they think the problem is, is not an inexpensive part. Fact of the matter is it was fully functional when my wife rode it down to dealership the work was done and now the transmission will not shift properly and what they think will fix the issue just happens to be inside the transmission the dealership just had torn apart. Based on other comments from other owners of this type of vehicle I am not the first one to have problems with this recall and I don't believe BRP has a dealer network entirely capable of doing the recall, and the BRP Customer Service rep has been of little help. I do have all the emails between myself and the BRP customer service rep if needed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665734June 9, 2025
ELECTRICAL SYSTEM:IGNITION
The contact owns a 2016 Can Am Spyder RT. The contact stated while attempting to start the vehicle, the ignition failed to function as intended. The message DESS (Dynamically Enhanced Security System) was displayed. The vehicle was then towed to the dealer, where it was diagnosed and determined that the programmed key chip had failed and needed to be replaced. The repair was pending. The manufacturer was notified of the failure but denied assistance in covering the cost for the repair. The failure mileage was 6,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664970June 4, 2025
ENGINE
Dealership can not do recall until December 2025. Was told service department is only doing 1 recall per month per management. I'm [XXX] and bought this motorcycle from this dealership. I find this totally unacceptable to be only doing 1 recall a month. I was told it was ok to ride bike and PROBABLY doing would happen, which does not make me feel safe at all to ride. Dealership is MotoMember Purcellville VA 20132 INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663696May 29, 2025
EXTERIOR LIGHTING
The contact owns a 2020 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 23V175000 (Exterior Lighting); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659487May 7, 2025
POWER TRAIN, ENGINE
After receiving the safety recall notice from the manufacturer, BRP, in January 2025, I attempted to have the safety recall completed at a dealership in the Pittsburgh PA area. I was initially told by the MOSITES Dealership that they were not able to complete the safety recall because of the time it takes to perform the recall, which ties up their service lifts and mechanic's time. I contacted BRP, who contacted MOSITES WEST in Pittsburgh, PA, and they made a service appointment to complete the safety recall on April 3rd. I dropped the bike off for service on April 3rd. Weeks later, I was told by Gabe in the MOSITES Service Dept. they were waiting for parts and had not started the repair. I contacted BRP who verfied MOSITES West had received the parts and that MOSITES would start the repair soon. That was April 24th. I called and left message for Gabe at the MOSITES West Service Dept. in May for an update but got no return phone call. I contacted BRP and asked for an update and a possible loaner vehicle if it would take much longer, since MOSITES had my bike for more than 30 days. On May 7th, BRP advised MOSITES had not started the safety recall yet, a loaner vehicle was not possible, and MOSITES could not say when they would be able to start the recall repair.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655876April 21, 2025
POWER TRAIN
The contact owns a 2018 Can-Am Spyder F3. The contact received notification of NHTSA Campaign Number: 24V728000 (POWER TRAIN); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647155March 8, 2025
POWER TRAIN
How sad it is that in a recall of a deficient product, that the manufacturer gets to not fix the vehicle if it has more miles on it than they like (see attached, my vehicle is a 2017 with 60K). If a product is deficient, it is deficient, isn't it? Just because I like the vehicle and take good care of it, they penalize me by not replacing the deficient part. Is this part of the National Highway Traffic Safety Administration policy? Now if that part breaks, I have to pay to fix their defective product with my Social Security income, and I'm sure it won't be cheap! If this is your policy, thanks for not taking care of ALL of us! Oliver (OJ) Miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643431February 18, 2025
POWER TRAIN
The contact owns a 2017 Can-Am Spyder RT. The contact had received notification of NHTSA Campaign Number: 24V728000 (Power Train). The contact called the dealer and was informed that the recall remedy would be performed based on the mileage. The contact was informed that at the current mileage (31,709), the vehicle no longer qualified for the recall repair. The contact stated that the recall repair was unfair and that the vehicle might still be susceptible to failure regardless of the mileage. The vehicle was not repaired. The manufacturer was made aware of the issue but offered no additional assistance. The contact was referred to the NHTSA Hotline to report the failure. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643394February 18, 2025
POWER TRAIN
The contact owns a 2018 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 24V728000 (POWER TRAIN). The vehicle was taken to a local dealer; however, the recall repair was not completed. The manufacturer was made aware of the issue; however, the manufacturer declined to repair the vehicle. The contact was informed that the mileage requirement had been exceeded as stated in the recall remedy. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11638999January 28, 2025
POWER TRAIN
Referance Recall Number 24V728. On 22 Jan 2025 manufacturer BRP indicates vehicle does NOT require defective output shaft replacement for vehicles with mileage over 37282. My vehicle has a little over 40,000 miles. In Part 573 Safety Recall 24V-728 (22 Jan 2025) "Vehicle 2" states "All the My2018 population was assembled with the new flexation method and are included". Taking this strategy, BRP is failing to repair a vehicle included as part of the at risk population of vehicles. A safety recall should have no mileage cap. Safety recalls involve USE, VALUE, and SAFETY, not longevity/mileage.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630989December 16, 2024
POWER TRAIN
The contact owns a 2018 Can-Am Spyder RT. The contact received notification of NHTSA Campaign Number: 24V728000 (Power Train); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and opened a case. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619891October 15, 2024
POWER TRAIN
The contact owns a 2020 Can-Am Spyder F3. The contact stated that while attempting the accelerate from a stop light, the motorcycle lost automotive power and failed to drive forward. The motorcycle was later towed to the local dealer who diagnosed that the front sprocket pulley was faulty and needed to be replaced. The vehicle was not yet repaired. The manufacturer was not notified of the failure. The failure mileage was 21,300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11619290October 11, 2024
POWER TRAIN
The contact owns a 2019 CAN-AM Spyder RT. The contact stated while driving at an undisclosed speed, the transmission failed to shift as intended. In addition, the contact stated that the gear shifter failed to shift into neutral. The contact stated that the motorcycle was taken to the dealer and had been at the dealer since September 2023. The contact stated that the recall repair for NHTSA Campaign Number: 24V728000 (Power Train) was performed while the motorcycle was at the dealer. The contact stated that the motorcycle was picked up from the dealer and the failure reoccurred. In addition, the contact stated that the motorcycle was unsafe to ride. The manufacturer was made aware of the failure and a case was filed. The contact stated that several cases had been filed with the manufacturer regarding the failure. The failure mileage was approximately 12,700.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11602625July 16, 2024
POWER TRAIN
While riding at approximately 65 miles per hour, the vehicle started to get slower and slower until it eventually came to a stop. The vehicle had 15,451 miles on the odometer at the time of the failure and had to be towed to a dealership for inspection / repair. The dealer advised that the shaft that the sprocket rides on had excessive play and that the intermediate shaft failed / snapped.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594808June 17, 2024
ENGINE, VEHICLE SPEED CONTROL, FUEL/PROPULSION SYSTEM
While driving on a straight stretch of highway at posted highway speeds of 75mph, no additional acceleration, torque, turning, or high rpms, my bike experienced a sudden jolt and immediate loss of propulsion. I was able to pull to the side of the highway to find my front left drive shaft had completely sheared off, the front sproket (currently under recall, which has not yet been replaced according to my dealer's service records) thankfully was caught by the frame underneath or it could have flown out into traffic and hit the other biker behind me or other traffic, or causing me to crash. My drive belt remained fully in tact but was dislodged and dragging, another risk factor for crash. There was absolutely NO warning indicators, lamps, warning lights, messages at all. I definitely felt my life was at risk with this issue. The bike has only 8400 miles on it. Upon additional research online, it shows others have had this same issue and have stated possible casting defects of the drive shaft from the manufacturer. I have the parts currently in my posession, and have an appointment June 26, 2024 with the dealer for inspection.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11589203May 16, 2024
STEERING
The motorcycle has lost power steering. There was a recall on some of these machines, but mine was not recalled. The power steering failure was intermittent for a while and now it has failed completed. The dealer wants almost $2000 for this repair. The machine can be driven but without power steering it is dangerous. The machine only has 5700 miles on it. A $5000 machine is not worth putting $2000 into it for power steering that should never fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582281April 11, 2024
ELECTRICAL SYSTEM
It would not downshift or go into reverse. I have to replace the LH Multifunction switch.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11582439April 11, 2024
EQUIPMENT, EQUIPMENT:MOTORCYCLE:HELMETS
The contact owns a Biltwell Bonanza helmet. The contact stated that while driving a 2023 Can-Am Spyder F3 at 60 MPH in windy weather, the helmet visor unexpectedly detached. The contact emailed the helmet retailer to make them aware of the failure. The helmet was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unavailable.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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