Cadillac XTS Service Bulletins

2,750 manufacturer communications on file.

• November 20, 2015•Document ID: 10137248

  Service Bulletin/Repair Instructions
  VISIBILITY:REARVIEW MIRRORS/DEVICES; VISIBILITY:WINDSHIELD

  Mfr Comm. #:

  PI1187B

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary informational bulletin provides windshield replacement information to correct a customer concern that the inside rear view mirror is loose or that the mirror mounting bracket is loose or has fallen off.

  Associated Products (49)

  2016 Buick Enclave2016 Buick LaCrosse2016 Buick Regal2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Impala2016 Chevrolet Silverado2016 Chevrolet Suburban2016 Chevrolet Tahoe2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Sierra2016 GMC Yukon2016 GMC Yukon XL2015 Buick Enclave2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS+ 29 more
  Associated Documents

  • DownloadMC-10137248-0001.pdf↗
• November 20, 2015•Document ID: 10137246

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  15-08-44-001G

  Date Added:

  May 21, 2018

  Manufacturer:

  BUICK

  Summary

  This informational bulletin provides information on a GM of Canada OnStar cellular communication upgrade.

  Associated Products (547)

  2015 Buick Enclave2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Express2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 Chevrolet Traverse2015 GMC Acadia2015 GMC Savana2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS+ 527 more
  Associated Documents

  • DownloadMC-10137246-0001.pdf↗
• November 20, 2015•Document ID: 10115125

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PIT5411E

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication advises the technician that the Human Machine Interface, Radio or Tuner, radio controls, Integrated Center Stack, display, and Media Disc Players are placed on restriction through the General Motors Technical Assistance Center. Dealer will need to contact General Motors Technical Assistance Center for further assistance.

  Associated Products (66)

  2016 Buick Enclave2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Malibu2016 Chevrolet Silverado2016 Chevrolet Sonic+ 46 more
  Associated Documents

  • DownloadMC-10115125-0001.pdf↗
• November 19, 2015•Document ID: 10137245

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:12V/24V/48V BATTERY; EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  15-06-03-002A

  Date Added:

  May 21, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This informational bulletin provides information to dealership personnel regarding original equipment battery part numbers and AC Delco replacement battery approved warranty part numbers.

  Associated Products (109)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet Colorado2016 Chevrolet Corvette2016 Chevrolet Cruze2016 Chevrolet Equinox+ 89 more
  Associated Documents

  • DownloadMC-10137245-0001.pdf↗
• November 19, 2015•Document ID: 10089566

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  15404

  Date Added:

  January 26, 2017

  Manufacturer:

  CADILLAC

  Summary

  15404 - CUSTOMER SATISFACTION PROGRAM. CERTAIN VEHICLES MAY HAVE A CONDITION THAT IF INVOLVED IN A NON-DEPLOYMENT CRASH MAY NOT AUTOMATICALLY ACTIVATE ANY POST-CRASH ACTIONS, INCLUDING AN AUTOMATIC CRASH RESPONSE (ACR) CALL FROM ONSTAR, DOOR UNLOCK, INTERIOR LAMP ILLUMINATION, HAZARD LAMP ACTIVATION, HVAC BLOWER SHUTDOWN, AND FUEL PUMP SHUTDOWN. A NON-DEPLOYMENT CRASH EVENT IS NOT SEVERE ENOUGH TO DEPLOY THE SEAT BELT PRETENSIONERS OR AIRBAGS. ALL POST-CRASH ACTIONS INCLUDING AN ONSTAR ACR CALL WILL FUNCTION AS DESIGNED FOR ANY CRASH WITH A SEAT BELT PRETENSIONER OR AIRBAG DEPLOYMENT. THE ONSTAR BUTTONS CAN BE PRESSED TO REQUEST HELP, IF NEEDED. DEALERS ARE TO REPROGRAM THE SDM, OR IN SOME INSTANCES, REPLACE THE SDM.

  Associated Products (7)

  2015 Cadillac ATS2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac XTS2013 Cadillac ATS2013 Cadillac CTS2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10089566-0001.pdf↗
• November 17, 2015•Document ID: 10137241

  Service Bulletin/Repair Instructions
  POWER TRAIN:AUTOMATIC TRANSMISSION; POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM/PCM/TECM)

  Mfr Comm. #:

  15-NA-060

  Date Added:

  May 21, 2018

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides technicians with diagnostic information for when they may find DTC P175F active in the Transmission Control Module (TCM).

  Associated Products (2)

  2016 Cadillac ATS2014 Cadillac XTS
  Associated Documents

  • DownloadMC-10137241-0001.pdf↗
• November 12, 2015•Document ID: 10137237

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:WIRING

  Mfr Comm. #:

  10-00-89-005E

  Date Added:

  May 21, 2018

  Manufacturer:

  CADILLAC

  Summary

  This warranty administration bulletin adds the 2016 model year to a communication which provides dealership personnel revised wiring repair labor operations and required additional information.

  Associated Products (394)

  2016 Buick Cascada2016 Buick Enclave2016 Buick Encore2016 Buick Envision2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac ATS2016 Cadillac CT62016 Cadillac CTS2016 Cadillac ELR2016 Cadillac Escalade2016 Cadillac Escalade ESV2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Caprice2016 Chevrolet City Express2016 Chevrolet Colorado2016 Chevrolet Corvette+ 374 more
  Associated Documents

  • DownloadMC-10137237-0001.pdf↗
• November 12, 2015•Document ID: 10137232

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; BACK OVER PREVENTION: SENSING SYSTEM: CAMERA

  Mfr Comm. #:

  PI1126G

  Date Added:

  May 21, 2018

  Manufacturer:

  CADILLAC

  Summary

  This preliminary informational bulletin provides repair information to correct customer concerns about blank screen after startup and reverse, rear view camera message on, touch screen inoperable, Bluetooth and navigation concerns.

  Associated Products (22)

  2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra2013 Cadillac ATS+ 2 more
  Associated Documents

  • DownloadMC-10137232-0001.pdf↗
• November 10, 2015•Document ID: 10115115

  Service Bulletin/Repair Instructions
  STEERING; LANE DEPARTURE: ASSIST; POWER TRAIN

  Mfr Comm. #:

  PIC6048A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication advises the technician that some customers may comment on the operation of their haptic seat during a Lane Keep Assist event. Lane Keep Assist works differently than Lane Departure Warning. The Lane Keep Assist icon is solid amber, Forward Camera Module is actively commanding a torque to Electronic Power Steering. This means that the driver should also feel some feedback from the steering wheel. No Chimes or haptic in the seat. Lane Keep Assist icon is flashing amber; Forward Camera Module is actively commanding torque to Electronic Power Steering. This will also be accompanied with Lane Departure Warning chimes and haptic in the seat feedback based on the setting chosen in the vehicle settings. This will take place when the vehicle has crossed lane marking by (40 cm) or (15.75 in).

  Associated Products (6)

  2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac XTS
  Associated Documents

  • DownloadMC-10115115-0001.pdf↗
• November 10, 2015•Document ID: 10075725

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL; SEATS

  Mfr Comm. #:

  PIC6048A

  Date Added:

  July 7, 2016

  Manufacturer:

  CADILLAC

  Summary

  A customer may comment on the operation of their haptic seat during a Lane Keep Assist (LKA) event.

  Associated Products (6)

  2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac XTS
  Associated Documents

  • DownloadMC-10075725-0001.pdf↗
• November 9, 2015•Document ID: 10115110

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; SUSPENSION

  Mfr Comm. #:

  PIP5090H

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician may find that the right front axle shaft is not fully seated into the transfer case. Technician will need to inspect the splines on the half shaft for damage. If damage is found replace the half shaft and install a new retaining ring with part number 90223082. When the half shaft does not have damage to the splines technician should replace the retaining ring with part number 90223082. Technician will also need to remove all grease from the transfer case intermediate drive shaft internal splines and axle shaft splines. Apply General Motors grease on intermediate drive shaft splines 0.5 grams in two 120 degree quadrants each, 180 degree apart. Ensure the other two adjacent quadrants have splines free of grease. Apply grease within 15 millimeter of leading spline edge and do not apply in the retaining ring groove.

  Associated Products (7)

  2016 Buick Regal2016 Cadillac XTS2015 Buick Regal2015 Cadillac XTS2014 Buick Regal2014 Cadillac XTS2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10115110-0001.pdf↗
• November 9, 2015•Document ID: 10115108

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PIT5444B

  Date Added:

  August 15, 2017

  Manufacturer:

  GMC

  Summary

  This Preliminary Information communication provides information to the technician with tips on the Text Messaging feature that is available on some newer General Motors infotainment systems.

  Associated Products (42)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Malibu2015 Chevrolet Silverado+ 22 more
  Associated Documents

  • DownloadMC-10115108-0001.pdf↗
• November 6, 2015•Document ID: 10137225

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PI1374F

  Date Added:

  May 21, 2018

  Manufacturer:

  BUICK

  Summary

  This preliminary informational bulletin provides radio programming information to correct customer concerns about no XM audio or time shift, radio lock-up, slow response, vertical line between clock and temperature, poor FM reception (Truck Only).

  Associated Products (16)

  2015 Buick LaCrosse2015 Buick Regal2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Colorado2015 Chevrolet Corvette2015 Chevrolet Impala2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Canyon2015 GMC Yukon
  Associated Documents

  • DownloadMC-10137225-0001.pdf↗
• November 4, 2015•Document ID: 10115098

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM:STARTER ASSEMBLY; ENGINE

  Mfr Comm. #:

  PIC6137A

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the engine stops running after extended idle with shifter in park. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle. If the customer exits the vehicle with the fob in their possession while the engine is running and the shifter is left in park, the engine will shut off after 2.5 hours. If the customer is sitting in the vehicle with the engine running and the fob is in the vehicle, the Passive Entry Passive Start system will reach out and look for the fob after 2.5 hours. If the fob is located, the timer will reset an additional 2.5 hours.

  Associated Products (9)

  2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac XTS2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac XTS2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac XTS
  Associated Documents

  • DownloadMC-10115098-0001.pdf↗
• November 4, 2015•Document ID: 10115095

  Service Bulletin/Repair Instructions
  ENGINE

  Mfr Comm. #:

  PIP5216B

  Date Added:

  August 15, 2017

  Manufacturer:

  CHEVROLET

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that have a knock noise, seized engine, lower end squeak or squeal from the engine. Technician will inspect the oil control solenoids for metal debris. Also inspect for damage to the cam caps Journals and camshaft journals on the heads. The check the timing chain idler sprockets for stiffness when turning. If any of these instances would be a cause to replace the engine instead of repair.

  Associated Products (118)

  2016 Buick Enclave2016 Buick LaCrosse2016 Cadillac ATS2016 Cadillac CTS2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Camaro2016 Chevrolet Colorado2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Traverse2016 GMC Acadia2016 GMC Canyon2016 GMC Terrain2015 Buick Enclave2015 Buick LaCrosse2015 Cadillac ATS2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro+ 98 more
  Associated Documents

  • DownloadMC-10115095-0001.pdf↗
• November 2, 2015•Document ID: 10137210

  Service Bulletin/Repair Instructions
  STEERING: STEERING WHEEL/HANDLE BAR; AIR BAGS:FRONTAL

  Mfr Comm. #:

  15-NA-046

  Date Added:

  May 21, 2018

  Manufacturer:

  CADILLAC

  Summary

  This technical bulletin provides repair information for replacing the steering wheel airbag to correct a customer concern that the steering wheel airbag is not flush to the steering wheel and/or it is difficult to depress airbag to engage the horn.

  Associated Products (7)

  2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS
  Associated Documents

  • DownloadMC-10137210-0001.pdf↗
• November 1, 2015•Document ID: 10074669

  Service Bulletin/Repair Instructions
  STEERING

  Mfr Comm. #:

  15-NA-046

  Date Added:

  June 22, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (6)

  2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XTS
  Associated Documents

  • DownloadMC-10074669-0001.pdf↗
• November 1, 2015•Document ID: 10250034

  Service Bulletin/Repair Instructions
  STEERING; AIR BAGS

  Mfr Comm. #:

  15NA046

  Date Added:

  February 12, 2024

  Manufacturer:

  CADILLAC

  Summary

  Driver Steering Wheel Airbag Not Flush With Steering Wheel and/or Difficulty Depressing Airbag to Engage Horn

  Associated Products (6)

  2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac SRX2015 Cadillac XTS
  Associated Documents

  • DownloadMC-10250034-0001.pdf↗
• November 1, 2015•Document ID: 10246521

  Service Bulletin/Repair Instructions
  AIR BAGS; STEERING

  Mfr Comm. #:

  15NA046

  Date Added:

  December 11, 2023

  Manufacturer:

  CADILLAC

  Summary

  Driver Steering Wheel Airbag Not Flush With Steering Wheel and/or Difficulty Depressing Airbag to Engage Horn.

  Associated Products (6)

  2015 Cadillac ATS2015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac SRX2015 Cadillac XTS
  Associated Documents

  • DownloadMC-10246521-0001.pdf↗
• October 30, 2015•Document ID: 10126403

  Service Bulletin/Repair Instructions
  SEATS

  Mfr Comm. #:

  15-NA-044

  Date Added:

  December 22, 2017

  Manufacturer:

  BUICK

  Summary

  This technical bulletin provides repair information to correct a customer concern of the driver and/or passenger power seat height stuck in the full-up position, intermittent inoperative seat adjustment or not lowering.

  Associated Products (42)

  2016 Buick LaCrosse2016 Buick Regal2016 Buick Verano2016 Cadillac SRX2016 Cadillac XTS2016 Chevrolet Cruze2016 Chevrolet Equinox2016 Chevrolet Impala2016 Chevrolet Malibu2016 GMC Terrain2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac SRX2015 Cadillac XTS2015 Chevrolet Camaro2015 Chevrolet Cruze2015 Chevrolet Equinox2015 Chevrolet Impala2015 Chevrolet Malibu+ 22 more
  Associated Documents

  • DownloadMC-10126403-0001.pdf↗