Cadillac XTS Service Bulletins

2,750 manufacturer communications on file.

• January 1, 2014•Document ID: 10191016

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:AUX AUDIO JACK/PLUG; ELECTRICAL SYSTEM; ELECTRICAL SYSTEM:ADAS:HUD:CAMERA/SENSOR; EQUIPMENT:APPLIANCE:AIR CONDITIONER

  Mfr Comm. #:

  PI1159

  Date Added:

  April 29, 2021

  Manufacturer:

  BUICK

  Summary

  No XM Audio, Rear View Camera Issues, Favorite Stations Stored Twice and/or Disappear Condition/Concern • No audio on startup in XM. • iPhone does not detect if user disconnects iPhone during certification process. • When receiving an incoming call through OnStar Hands Free Calling system, the vehicle does not ring. It will show on the screen. • FM Timeshift not functioning properly. • HD Switching Toggle Setting does not function. • Favorites stored Twice or disappear. • Noise is played during the TimeShift recoding. • A/C Mode icon is displayed when vehicle is not equipped with A/C. • The folder track is not played when the folder is pressed for a long time. • Missing Forward Collision Warning Chime on vehicles base audio system, Forward Collision Alert and/or Adaptive Cruise. • Long press of the knob when highlighting a browse folder, sometime changes the media source from SD card to USB and when user releases the push knob, it brings the Media Menu back instead of showing the now playing screen for USB and SD card. • The USB only works with Apple products (iPhone). • Rear view camera issues.

  Associated Products (9)

  2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra
  Associated Documents

  • DownloadMC-10191016-0001.pdf↗
• January 1, 2014•Document ID: 10190977

  Service Bulletin/Repair Instructions
  SUSPENSION; ELECTRICAL SYSTEM:SOFTWARE

  Mfr Comm. #:

  PI0949A

  Date Added:

  April 27, 2021

  Manufacturer:

  CADILLAC

  Summary

  Required Programming for Cadillac Professional Vehicle Applications To configure the vehicle for proper operation of the electronic suspension control system (ESC), the following procedure must be performed.

  Associated Products (3)

  2015 Cadillac XTS2014 Cadillac XTS2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10190977-0001.pdf↗
• January 1, 2014•Document ID: 10190944

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

  Mfr Comm. #:

  PI1062A

  Date Added:

  April 27, 2021

  Manufacturer:

  CADILLAC

  Summary

  Incorrect Gulf of Mexico Map Location Some customers may comment that the location of the Gulf of Mexico is in the incorrect location on the navigation map. This update corrects the Gulf of Mexico map location.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10190944-0001.pdf↗
• January 1, 2014•Document ID: 10190934

  Service Bulletin/Repair Instructions
  STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS; EQUIPMENT ADAPTIVE/MOBILITY

  Mfr Comm. #:

  PI0281D

  Date Added:

  April 26, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

  Associated Products (857)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CT62015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XT52015 Cadillac XTS2015 Chevrolet Aveo2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Cobalt2015 Chevrolet Colorado+ 837 more
  Associated Documents

  • DownloadMC-10190934-0001.pdf↗
• January 1, 2014•Document ID: 10190933

  Service Bulletin/Repair Instructions
  EQUIPMENT ADAPTIVE/MOBILITY; STRUCTURE:FRAME AND MEMBERS:UNDERBODY SHIELDS

  Mfr Comm. #:

  PI0281D

  Date Added:

  April 26, 2021

  Manufacturer:

  CHEVROLET

  Summary

  Underbody Component Corrosion The following information may be helpful when addressing underbody component corrosion with customers. Some customers may comment that one or more of their vehicle's underbody components are showing some form of corrosion. This corrosion may be red in appearance (rust) if the component is steel, forged iron or cast iron. This corrosion may also be grey or white in color if the component is constructed of an aluminum alloy.

  Associated Products (857)

  2015 Buick Enclave2015 Buick Encore2015 Buick LaCrosse2015 Buick Regal2015 Buick Verano2015 Cadillac ATS2015 Cadillac CT62015 Cadillac CTS2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Cadillac SRX2015 Cadillac XT52015 Cadillac XTS2015 Chevrolet Aveo2015 Chevrolet Camaro2015 Chevrolet Caprice2015 Chevrolet City Express2015 Chevrolet Cobalt2015 Chevrolet Colorado+ 837 more
  Associated Documents

  • DownloadMC-10190933-0001.pdf↗
• January 1, 2014•Document ID: 10073379

  Service Bulletin/Repair Instructions
  EXTERIOR LIGHTING:HAZARD FLASHING WARNING LIGHTS

  Mfr Comm. #:

  PIC5936A

  Date Added:

  June 22, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (2)

  2014 Cadillac CTS2014 Cadillac XTS
  Associated Documents

  • DownloadMC-10073379-0001.pdf↗
• January 1, 2014•Document ID: 10245805

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  140089001

  Date Added:

  December 4, 2023

  Manufacturer:

  CADILLAC

  Summary

  Cadillac Premium Care Maintenance Eligibility for United States and Canadian Vehicles

  Associated Products (42)

  2014 Cadillac ATS2014 Cadillac CT62014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XT52014 Cadillac XTS2013 Cadillac ATS2013 Cadillac CT62013 Cadillac CTS2013 Cadillac Escalade2013 Cadillac Escalade ESV2013 Cadillac SRX2013 Cadillac XT52013 Cadillac XTS2012 Cadillac CTS2012 Cadillac DTS2012 Cadillac Escalade+ 22 more
  Associated Documents

  • DownloadMC-10245805-0001.pdf↗
• December 23, 2013•Document ID: 10112328

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PIC5839B

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a clock that is slow to update while driving when the clock auto set feature enabled. Dealer should communicate to the customer this condition is a normal operating characteristic of their vehicle.

  Associated Products (32)

  2015 Cadillac ELR2015 Cadillac Escalade2015 Cadillac Escalade ESV2015 Chevrolet Camaro2015 Chevrolet Silverado2015 Chevrolet Suburban2015 Chevrolet Tahoe2015 GMC Sierra2015 GMC Yukon2015 GMC Yukon XL2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Corvette+ 12 more
  Associated Documents

  • DownloadMC-10112328-0001.pdf↗
• December 20, 2013•Document ID: 10133113

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION

  Mfr Comm. #:

  PI1126

  Date Added:

  April 16, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary bulletin provides information on Blank Screen After Startup and Reverse, Rearview Camera Message On, Touch Screen Inoperable, Bluetooth® and Navigation Concerns

  Associated Products (15)

  2014 Buick LaCrosse2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Corvette2014 Chevrolet Impala2014 Chevrolet Silverado2014 GMC Sierra2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS2013 Chevrolet Impala2012 Chevrolet Impala
  Associated Documents

  • DownloadMC-10133113-0001.pdf↗
• December 16, 2013•Document ID: 10133103

  Service Bulletin/Repair Instructions
  BACK OVER PREVENTION: SENSING SYSTEM: RADAR

  Mfr Comm. #:

  10-00-89-006C

  Date Added:

  April 16, 2018

  Manufacturer:

  GMC

  Summary

  This informational bulletin provides directions on submitting different PIRs

  Associated Products (586)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Malibu2014 Chevrolet Orlando+ 566 more
  Associated Documents

  • DownloadMC-10133103-0001.pdf↗
• December 16, 2013•Document ID: 10112321

  Service Bulletin/Repair Instructions
  POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT:SEAL; POWER TRAIN:AXLE ASSEMBLY:AXLE SHAFT

  Mfr Comm. #:

  PIP5090D

  Date Added:

  August 15, 2017

  Manufacturer:

  BUICK

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that may have a noise, vibration or shudder on acceleration from a stop. Technician should replace the right hand axle shaft retaining ring. Technician will need to inspect the splines on the half shaft for damage. Technician should also inspect the splined end of the Power Transfer Unit for excessive wear.

  Associated Products (8)

  2014 Buick LaCrosse2014 Buick Regal2014 Cadillac XTS2013 Buick LaCrosse2013 Cadillac XTS2012 Buick LaCrosse2011 Buick LaCrosse2010 Buick LaCrosse
  Associated Documents

  • DownloadMC-10112321-0001.pdf↗
• December 13, 2013•Document ID: 10133098

  Service Bulletin/Repair Instructions
  EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

  Mfr Comm. #:

  13-00-89-004E

  Date Added:

  April 16, 2018

  Manufacturer:

  GMC

  Summary

  This preliminary information bulletin provides a revision of 13-00-89-004D to include updated information.

  Associated Products (459)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu2014 Chevrolet Orlando+ 439 more
  Associated Documents

  • DownloadMC-10133098-0001.pdf↗
• December 13, 2013•Document ID: 10133097

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  08-08-44-015D

  Date Added:

  April 16, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary bulletin explains physical damage to radios and IPCs must be reviewed and validated if covered under GM warranty or not.

  Associated Products (416)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu+ 396 more
  Associated Documents

  • DownloadMC-10133097-0001.pdf↗
• December 10, 2013•Document ID: 10133093

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL:RADIO/TAPE DECK/CD ETC.

  Mfr Comm. #:

  PI1130

  Date Added:

  April 16, 2018

  Manufacturer:

  CADILLAC

  Summary

  This preliminary information an updated software calibration has been released to address these conditions. Update the radio using the Service Programming System (SPS) with the latest calibrations available on TIS2WEB. Refer to the SPS procedures in SI.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10133093-0001.pdf↗
• December 10, 2013•Document ID: 10133092

  Service Bulletin/Repair Instructions
  SERVICE BRAKES; BACK OVER PREVENTION

  Mfr Comm. #:

  PI0917B

  Date Added:

  April 16, 2018

  Manufacturer:

  BUICK

  Summary

  This preliminary bulletin provides a procedure to add a lubricate to the edges of the brake pad to correct the customers concern of brake noise on initial brake application.

  Associated Products (8)

  2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac XTS2014 Chevrolet Corvette2013 Buick Regal2013 Cadillac ATS2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10133092-0001.pdf↗
• December 5, 2013•Document ID: 10133087

  Service Bulletin/Repair Instructions
  VISIBILITY:WINDSHIELD

  Mfr Comm. #:

  PI0754A

  Date Added:

  April 16, 2018

  Manufacturer:

  CHEVROLET

  Summary

  This preliminary bulletin explains the marks in the glass are normal when wearing polarized sunglasses and do not replace any glass for this reason.

  Associated Products (369)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu+ 349 more
  Associated Documents

  • DownloadMC-10133087-0001.pdf↗
• December 5, 2013•Document ID: 10112311

  Service Bulletin/Repair Instructions
  ELECTRICAL SYSTEM; ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

  Mfr Comm. #:

  PIC5945

  Date Added:

  August 15, 2017

  Manufacturer:

  CADILLAC

  Summary

  This Preliminary Information communication provides information to the technician about vehicles that the Driver Information Center settings do not stay at the setting they were left it after an ignition cycle. Technician will need to reprogram the Instrument Panel Cluster with the latest calibrations using Service Programming System and Tis2Web.

  Associated Products (4)

  2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac SRX2014 Cadillac XTS
  Associated Documents

  • DownloadMC-10112311-0001.pdf↗
• December 4, 2013•Document ID: 10133086

  Service Bulletin/Repair Instructions
  FUEL SYSTEM, OTHER; FUEL SYSTEM, GASOLINE; FUEL SYSTEM, DIESEL

  Mfr Comm. #:

  05-00-89-072C

  Date Added:

  April 16, 2018

  Manufacturer:

  CADILLAC

  Summary

  This informational bulletin provides information on how to save fuel and proper maintenance without using fuel or oil additives.

  Associated Products (590)

  2014 Buick Enclave2014 Buick Encore2014 Buick LaCrosse2014 Buick Regal2014 Buick Verano2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac ELR2014 Cadillac Escalade2014 Cadillac Escalade ESV2014 Cadillac SRX2014 Cadillac XTS2014 Chevrolet Camaro2014 Chevrolet Caprice2014 Chevrolet Corvette2014 Chevrolet Cruze2014 Chevrolet Equinox2014 Chevrolet Express2014 Chevrolet Impala2014 Chevrolet Malibu+ 570 more
  Associated Documents

  • DownloadMC-10133086-0001.pdf↗
• December 1, 2013•Document ID: 10073520

  Service Bulletin/Repair Instructions
  EQUIPMENT:ELECTRICAL

  Mfr Comm. #:

  PI1130

  Date Added:

  June 22, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (3)

  2013 Cadillac ATS2013 Cadillac SRX2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10073520-0001.pdf↗
• December 1, 2013•Document ID: 10071568

  Service Bulletin/Repair Instructions
  SERVICE BRAKES

  Mfr Comm. #:

  PI0917B

  Date Added:

  June 17, 2016

  Manufacturer:

  CADILLAC

  Summary

  SUMMARY TO BE PROVIDED ON A FUTURE DATE.

  Associated Products (8)

  2014 Buick Regal2014 Cadillac ATS2014 Cadillac CTS2014 Cadillac XTS2014 Chevrolet Corvette2013 Buick Regal2013 Cadillac ATS2013 Cadillac XTS
  Associated Documents

  • DownloadMC-10071568-0001.pdf↗