Cadillac Escalade Complaints (2026)

26 consumer complaints on file.

#11760163August 27, 2026
ENGINE
My engine locked up with only 9k miles on it. Left me stranded in 109 degree heat. Had it towed to local dealer over 3 weeks ago they determined engine was bad and ordered new engine from GM but the engine is on back order. I need GM to buy my vehicle back so I can replace it I have nothing to drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759620August 26, 2026
ENGINE
Complete engine failure in 2026 Cadillac Escalade sport platinum with 3100 miles
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759379August 25, 2026
ENGINE
The motor started making a ticking noise, then when we came to a stop, the motor died. I was able to get it started and get us home. As we made it home, the noise began to get worse. The next morning I planned to take it to the dealership. The car started and I began to drive. We entered the freeway and as traffic picked up, we came to a stop on the freeway. The engine died again. I was able to start it one more time and cotinued on until we got to the exit the dealership is on. At this point the car died again and we were unable to get it started. It left us stranded on the offramp. Car needed to be towed to dealership where it was discovered the engine had failed. Cadillac replaced the engine with a new one. This happened at 7100 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759141August 24, 2026
ENGINE
I was driving on 35 mph road and first got a notification to service charging system, vehicle may stall, with the battery light on. Less than a mile after an alarm went off non stop stating engine overheating shut vehicle down immediately. Roadside mechanic came and discovered the serpentine belt failed. I have 1,100 miles on this car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11759076August 24, 2026
ENGINE
Complete engine failure at 75MPH. Vehicle only has 5000 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758924August 23, 2026
ENGINE
Catastrophic engine failure. Main bearing lock up.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758886August 23, 2026
UNKNOWN OR OTHER
The night vision does not work. I told it to the dealer on 17 July they claimed they don’t know how to fix it. They blow it off and say that it’s because of the temperature but it’s not true. It wasn’t working at night when it was nice and cool. It wasn’t working during the day. It doesn’t work at all. They have a history of failing and general motors does not have a solid fix. They had this in their shop for six weeks and they still couldn’t figure out how to fix it. It still doesn’t work to this day. The temperatures have dropped at night, especially in the rain and that is not the problem. They lack of experience with night vision camera cameras is the problem and they are unable to fix it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758831August 23, 2026
ENGINE
Catastrophic Engine Failure while driving with 2,500 miles, leaving me stranded on the highway in the dead of night. Cadillac towed it in for repairs, yet refused to install a new engine, instead swapping out block with a rebuilt one and moving all other components over from the blown engine. As this was a “V” model which is equipped with an 6.2 LT4 engine, I was told that this would not be subject to the constant failures that plague the 6.2 L87. So I agreed to purchase the considerably more expensive V at a cost of $200,000 and I was still placed in the same danger that I was in with the less expensive models. This vehicle was not on any recall list and I was offered no compensation whatsoever for having a rebuilt engine which is now part of its permanent record at both Cadillac and Carfax. Same thing happened to my 2023 Escalade while my daughter was driving, total loss of power, engine seized, she barely made it to the shoulder safely from the left lane. I had to get rid of it after that as I felt my family’s safety was in jeopardy had we continued to drive it. The buyer I sold it to just notified me that the replacement engine blew up just like the original one and needed a to have third engine replaced. VIN of the 2023: [XXX]. Cadillac is repairing/replacing these defective engines with the same defective parts, so of course they will continue to fail again and again. Recommendation of upgrading oil viscosity is a complete joke and has done nothing to resolve this dangerous issue. This is a massive problem, just about everyone I speak with who has a Cadillac Escalade has experienced the same fate. I am aware of injuries associated with this situation, GM and Cadillac need to be brought to task here before someone gets killed if that hasn’t already happened. I can provide any other information should you require including pictures and videos of these cars being towed away as well as repair tickets if needed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11758436August 21, 2026
ENGINE
The contact owns a 2026 Cadillac Escalade. The contact stated that after purchasing the vehicle, the engine made an abnormal ticking sound that progressed into a knocking sound coming from the engine while driving at various speeds. Additionally, the vehicle failed to accelerate as intended, and the vehicle surged forward. There was no warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was repaired. The contact stated that the vehicle was driven only six times prior to the engine replacement. The manufacturer was notified of the failure and offered monetary compensation. The failure mileage was approximately 300.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757412August 17, 2026
ENGINE
On Monday XXX, I was on my way to the dealer for my first oil change. I was driving through a toll both, also under construction just outside [XXX], when the engine lost power without warning and just stopped. While scrambling to find a tow truck I finally got the vehicle started and limped it to the dealer, Patrick Cadillac in Schaumburg, IL,. Nearly a week later, a technician informed me that the engine is unrepairable and needs to be completely replaced. He also informed me that engines are on back-order and no ETA is available. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11757093August 15, 2026
ENGINE, STRUCTURE:BODY
I purchased a new 2026 Cadillac Escalade from AutoNation Cadillac West Palm Beach on July 27, 2026. At only approximately 375 miles, the vehicle developed serious engine/drivability problems and front/rear bumper alignment defects. The Escalade began shaking/stuttering, hesitating, experiencing inconsistent power, and making an abnormal knocking-type noise. The check-engine light illuminated. I took the vehicle to Delray Cadillac, where technicians found a cylinder 4 misfire and ultimately determined the problem involved the cylinder 4 lifter system. The repair required substantial internal engine work on an essentially brand-new vehicle. Cadillac replaced eight lifters, along with associated gaskets, bolts, guides, and related components. The engine was opened for the repair, and the technician inspected the camshaft/cam lobes and related valvetrain components before reassembly and testing. After receiving the vehicle back, I still notice abnormal power delivery. At approximately 45–55 mph, the engine intermittently hesitates and feels as though it struggles to maintain steady power, even though the check-engine light is currently off. This concerns me because major internal engine work was already required at only about 375 miles. The vehicle also has visible front and rear bumper alignment problems. The rear bumper protrudes outward instead of sitting flush with the body, and the front bumper also appears misaligned. These issues were reported to Cadillac. I am reporting this because a new vehicle requiring major valvetrain/engine repair at approximately 375 miles, followed by continued hesitation and inconsistent power, may present a safety risk during acceleration, merging, or highway driving.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753678July 30, 2026
ELECTRICAL SYSTEM, ENGINE, FUEL/PROPULSION SYSTEM
The vehicle randomly stalls and shuts down. This can happen while pulling out in traffic. It has happened 5 times or more.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11753574July 29, 2026
ENGINE
Our engine failed with only 18k miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11752581July 24, 2026
ENGINE
The contact owns a 2026 Cadillac Escalade. The contact stated that while operating the vehicle, there was an abnormal ticking sound coming from the engine compartment. Later, while driving approximately 75 MPH, the vehicle lost motive power and decelerated unexpectedly in the middle of highway traffic. There was no warning light illuminated. The vehicle was coasted off the road and parked in a nearby parking lot. The vehicle was later towed to the local dealer and was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The manufacturer was notified of the failure. The failure mileage was 10,099.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751731July 21, 2026
ENGINE
While driving my 2026 Cadillac Escalade with approximately 15,000 miles, I experienced a sudden loss of engine power. I was able to safely move the vehicle onto the shoulder of the road. The vehicle would not continue operating and required towing. The dealership diagnosed the vehicle with a catastrophic internal engine failure requiring complete engine replacement. The engine is the 6.2L V8. There were no prior indications that the engine was about to fail.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11751711July 21, 2026
ENGINE
2026 CADILLAC ESCALATE WITH 4900 STARTED KNOCKING TOOK TO DEALER TOLD ME IT HAD SPUN A MAIN BEARING REPLACED ENGINE NOW NEW ENGINE SOUNDS THE SAME TAKING BACK TO DEALER
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11749714July 11, 2026
ENGINE
Complete engine failure at 7000 miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11741391June 1, 2026
ENGINE
DRIVING ON HIGHWAY AND KNOCKING/BUMPING NOISE CAME FROM ENGINE AREA AND SMOKING BADLY. ALMOST IMEDAITALLY LOSING POWER. OIL SPRAY FROM ENGINE COVERED RUNNING BOARDS AND BACK OF VEHICLE. NOT SURE OF EXACT COMPONENTS COULD ASLO BE MORE POWERTRAIN COMPONENTS AND NOT JUST ENGINE. WE CAN MAKE SURE VEHICLE IS AVAILABLE FOR YOUR INSPECTION IF NEEDED. THE DEALER CONFIRMED "CATASTROPHIC ENGINE FAILURE" . WE HAVE NOT BEEN GIVEN DETAILS ON EXACT CAUSE OR COMPONENTS. SAFETY OF DRIVER AND THREE PASENGERS WERE PUT AT RISK AS THE ISSUE HAPPENED ON A HIGHWAY WITH LOTS OF TRAFFIC RISKING CAUSING AN ACCIDENT. SAT ON THE SIDE OF THE ROAD FOR TWO HOURS WAITING ON TOW TRUCK FROM THE DEALERSHIP. THE CAR IS CURRENTLY AT DELAERSHIP AS THEY HAVE NOT YET TOLD US THE EXACT ISSUE BUT IT IS AN ENGINE/POWERTRAIN FAILURE IS ALL THEY HAVE SAID. VEHICLE IS CURRENTLY AT AUTHORIZED CADILAC DEALERSHIP IN LAMESA, TX. THERE WERE NO WARNING LIGHTS OR SOUNDS BEFORE THE ENGINE NOISE AND LOSS OF POWER. THE CHECK ENGINE LIGHT DID NOT COME ON UNTIL ENGINE POWER HAD BEEN LOSSED AND SITTING ON THE SIDE OF THE ROAD. THE ENGINE WARNING LIGHT DID NOT COME ON FOR A FEW MINUTES AFTER LOSING ENGINE POWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11736259May 7, 2026
ENGINE
Complete engine failure. Car stalled out at highway speeds and nearly caused collision. Would not turn over to be moved off freeway.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11733281April 23, 2026
ENGINE, POWER TRAIN, UNKNOWN OR OTHER
The engine failed my check engine light came on, it was in the middle of traffic on 4/2/2026. the vehicle had a very rough idle it went away and then came back and then rough idle again I had 2 miles to go to reach my home and then it just shut off. I called the dealer immediately and then I call AAA I received a loaner from the dealer, and they said they would set up a meeting with the tech advisor and myself. My 2026 Cadillac escalate only had 3186 miles on it I was told by the dealership that it was a bearing issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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