Cadillac Escalade Complaints

1,865 consumer complaints on file.

#11328295June 11, 2020
POWER TRAIN
WHEN FIRST STARTING IN THE MORNING, MY ESCALADE ESV MAKES HORRIBLE CLUNKING SOUNDS FROM THE TRANSMISSION. WHEN I PUT IT INTO GEAR, IT JUMPS FORWARD. WHILE DRIVING, THE TRUCK IS VERY JUMPY AND SHIFTS HARD. I DON'T DRIVE THE TRUCK HARD AS ITS MEANT FOR CRUISING AND NOT RACING. THE TRUCK HAS 31000 MILES ON IT CURRENTLY. I SEE THERE ARE OTHER COMPLAINTS WITH THE SAME ISSUE. GM NEEDS TO FIX THIS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328296June 11, 2020
STRUCTURE:BODY
THE BLACK SHINY PLASTIC PIECES BEHIND THE REAR DOORS HAVE COME LOOSE ON BOTH SIDES. THE METAL CLIPS HAVE COME LOOSE FROM THE PLASTIC. THIS MAKES THE PLASTIC PIECES FLAP IN THE WIND. THIS SHOULD NOT BE HAPPENING AT 25000 MILES. I HAVE NOW GLUED THE PIECES BACK TOGETHER BUT I SHOULD NOT HAVE TO DO THIS ON AN $80,000 TRUCK. ALSO, THE PLASTIC UNDER THE WINDSHIELD HAS WAVES IN THE PLASTIC AND DOES NOT SIT FLAT AGAINST THE WINDOW. THIS SHOULD NOT BE HAPPENING ON A 4 YEAR OLD TRUCK THAT IS GARAGE KEPT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327738June 8, 2020
STEERING
TL* THE CONTACT OWNS A 2012 CADILLAC ESCALADE HYBRID. THE CONTACT STATED THAT WHILE DRIVING AT AN UNDISCLOSED SPEED, THE VEHICLE WENT OVER A BUMP IN THE ROADWAY AND LOSS POWER STEERING FUNCTIONALITY WITHOUT WARNING. THE CONTACT PULLED OVER, TURNED OFF AND RESTARTED THE VEHICLE. THE CONTACT STATED THAT THE FAILURE RECURRED SEVERAL TIMES. THE VEHICLE WAS TAKEN TO BROTHERTON CADILLAC LOCATED AT 215 SW 12TH ST, SUITE 101, RENTON WA 98057, BUT WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327229June 4, 2020
AIR BAGS, STRUCTURE:BODY
I HAVE THREE SEPARATE SITUATIONS WITH MY 2009 CADILLAC ESCALADE PLATINUM. THE UPPER DASH CLOSER TO THE WINDOW IS CRACKED ON BOTH THE DRIVER AND PASSENGER SIDE. ALSO THE CADILLAC ESCALADE WOODGRAIN SIGN LOCATED ON THE PASSENGER SIDE DASHBOARD IS CRACKED AS WELL. IS THIS A DEFECT? MY VEHICLE IS TYPICALLY STORED IN THE GARAGE BUT YET AND STILL MY DASHBOARD IS CRACKED. LASTLY, I RECEIVED A LETTER FROM CADILLAC REGARDING THE RECALL/REPLACEMENT AIRBAGS BACK IN 2015. I CALLED LINDSAY CADILLAC OF ALEXANDRIA TO SCHEDULE A REPLACEMENT; HOWEVER, THEIR RESPONSE IS THERE NO AIRBAGS AVAILABLE. ANY ASSISTANCE WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327274June 4, 2020
STEERING
MY 2012 CADILLAC ESCALADE HYBRID ELECTRONIC POWER STEERING HAS FAILED.WHILE DRIVING THIS VEHICLE. A SERVICE POWER STEERING WARNING LIGHT HAS ILLUMINATED IN THE DASH AND THE VEHICLE ALMOST WENT OUT OF CONTROL WHILE I WAS ON A TWO LANE DUAL HIGHWAY. IT APPEARS THAT IT IS A MOTOR THAT IS MANUFACTURED IN JAPAN THAT HAS A WEAK SHAFT THAT IS KNOWN TO BREAKAGE. THE VEHICLE IS MORE THAN DIFFICULT TO TRY TO STEER. THIS IS A VERY UNSAFE SITUATION AND HAS BEEN NOTED TO BE HAPPENING IN QUITE A NUMBER OF THESE LIMITED PRODUCTION VEHICLES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327132June 3, 2020
AIR BAGS, ELECTRICAL SYSTEM
THE AIR BAG ISSUE NOT BEING REPAIRED HAS CAUSED ELECTRICAL ISSUES. IT HAS CAUSE THE LOCKS TO GO UP AND DOWN, THE RADIO TO QUIT AND NOT COME ON, ALL ELECTRONICS IN DASH TO STOP WORKING WHILE DRIVING AND I RAN OFF THE ROAD BECAUSE I HAD NO CONTROL. TOOK IT TO A MECHANIC THAT WAS ABLE TO LET ME DRIVE IT AND NOT THE ELECTRICAL ISSUES ARE BACK. IT COMPLETELY SHUT DOWN WHILE I WAS TURNING ON A BYPASS AND I ALMOST GOT HIT. I HAD TO HAVE IT TOWED. IT DID NOT SHOW ANY CODES TO THE MECHANIC AND IT DID THE EXACT SAME THING TO ME YESTERDAY. THIS VEHICLE WILL GET ME KILLED IF IT IS NOT REPAIRED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11326721June 1, 2020
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
HEADLIGHTS CONTINUE TO FAIL AND GO OUT DUE TO LACK OF PROPER DESIGN. CONSTANTLY GETTING MOISTURE INSIDE OF THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325662May 23, 2020
ELECTRICAL SYSTEM, SUSPENSION
STARTED HAVING ISSUES WITH BACK DOOR LOCKS AND AUTOMATIC LIFT GATE SUSPENSION SYSTEM MESSAGE IS ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325458May 21, 2020
ELECTRICAL SYSTEM
CUE SPIDER WEBBING CUE WILL GO BLANK NOT FUNCTION AT ALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325353May 20, 2020
UNKNOWN OR OTHER
SOME BODY TAKE MY TRUCK LIKE A ROBBERY. IM HAVE A POLICE REPORT BIT THEY DON'T FIND IT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324991May 18, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2010 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V381000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11324215May 11, 2020
ENGINE
EXHAUST MANIFOLD BOLTS SHRED OFF CAUSING ENGINE MISFIRE. LEADING TO A VERY COSTLY REPAIR. MECH. SAID THAT THIS HAPPENS ON ALL THE GM OF A SIMILAR DESIGN, AT HIGHWAY SPEED DON'T NOTICE THE ROUGHNESS. WHEN YOU COME TO A STOP AND CAN REALLY FEEL THE CYLINDER MISS FIRING. FAULT CODE SAID NUMBER WAS MIS-FIRING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323690May 7, 2020
AIR BAGS
I RECEIVED A NOTICE IN MAIL STATING MY AIR BAGS HAVE BEEN RECALLED PLS TAKE IN FOR REPAIR OR CAN CAUSE PERSONAL INJURY OR DEATH I SPOKE WITH MY NEAREST CADILLAC DEALERSHIP AND THERE IS NO REPLACEMENT EQUIPMENT TO REPAIR MY TRUCK. I HAVE CHILDREN AND DON'T WANT ANYTHING HORRIBLE TO HAPPEN WITH A DEFAULT ITEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11323310May 4, 2020
AIR BAGS, POWER TRAIN, STEERING
1) AIR BAG LIGHT COMES ON IN VEHICLE. 2) R-134 LEAKS 3) BODY AND OR REAR REVERSE LIGHT FIXTURE HAS CONDENSATION AND WATER GETS IN AREA IN FRONT OF SUNROOF. 4) REAR BACK DOOR NO UNLOCK ALL THE TIME. 5) POWERTRAIN WORK PERFORMED AT DEALER AND EXPERIENCING SLIPPING. 6) STEERING COLUMN NOISE/CLUNK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11322060April 23, 2020
TIRES, TIRES:SIDEWALL, TIRES:BEAD
MY FAMILY RECENTLY PURCHASED 4 NEW TIRES MICHELIN ENERGY SAVER A/S 265/65/18. THE TIRES WERE PURCHASED IN NOVEMBER. WITH THE TIRES BEING UNDER 6 MONTHS OLD WE HAVE ALREADY EXPERIENCED THE FOLLOWING ISSUES. 4 SEPARATE FLAT TIRES. WHICH I GAVE MICHELIN THE BENEFIT OF THE DOUBT THAT ITS NOT COMPLETELY THERE FAULT FOR NAILS / SCREWS BEING IN ROADWAYS. BUT COMMON 4 FLATS IN A MATTER OF A FEW MONTHS WITH ONLY 4K MILES BEING PUT ON THE VEHICLE SINCE TIRES INSTALLED. FINALLY WHAT COMPLETELY GOT ME WAS THE SIDE WALL DEVELOPED A 3 INCH SPLIT. IM JUST GLAD I NOTICED IT BEFORE MY WIFE AND KIDS WERE DRIVING THE VEHICLE DOWN THE HIGHWAY AND HAD A BLOWOUT ON THE STEER TIRES. AFTER LOOKING AT REVIEWS ONLINE IM NOT THE ONLY PERSON THAT HAVING ISSUE WITH THESE TIRES. THERE ARE MULTIPLE COMPLAINTS ABOUT SIDEWALL BLOWOUTS AND THESE TIRES BEING MAGNETS FOR SCREWS AND NAILS. ALSO MANY REVIEWS ABOUT PREMATURE DRY ROT. (I CANT WAIT FOR THEM TO DEVELOP THIS ISSUE AS ITS MORE THAN LIKELY COMING). TERRIBLE TIRES. DONT RECOMMEND THESE FOR ANYONE. I DONT WANT TO SEE ANYONE HURT OR INJURED DUE TO THIS POORLY ENGINEERED TIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321100April 14, 2020
AIR BAGS
NO REMEDY FOR AIR BAG RECALL - RECALL ISSUED IN 2016. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321030April 13, 2020
POWER TRAIN
CAR STARTS BUT WILL NOT GO INTO DRIVE OR REVERSE. UPON RESTARTING THE CAR, IT MAY OR MAY NOT GO WORK. WHEN IT DOES WORK THE CAR WILL NOT SHIFT INTO A HIGHER GEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319122March 24, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2008 CADILLAC ESCALADE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V383000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11318660March 19, 2020
AIR BAGS
SAYS REMEDY STILL NOT AVAILABLE... WHEN WILL THE AIR BAG BE FIXED OR REPLACED? VIN: [XXX] YEAR: 2010 MAKE: CADILLAC MODEL: ESCALADE NUMBER OF OPEN RECALLS: 1 NHTSA RECALL NUMBER: OPENS NEW WINDOW TAKES AWAY FROM VIN LOOKUP SECTION> 16V381 RECALL DATE: MAY 27, 2016 MANUFACTURER RECALL NUMBER: 2049151 SUMMARY: TAKATA CORPORATION (?TAKATA?) HAS DECIDED THAT A DEFECT WHICH RELATES TO MOTOR VEHICLE SAFETY EXISTS IN CERTAIN 2007-2011 CADILLAC ESCALADE, ESCALADE ESV, ESCALADE EXT, CHEVROLET AVALANCHE, SILVERADO 1500, SUBURBAN, TAHOE, GMC SIERRA 1500, YUKON, YUKON XL, AND 2009-2011 CHEVROLET SILVERADO 2500/3500 AND GMC SIERRA 2500/3500 VEHICLES. THIS IS BASED UPON TAKATA?S DECISION THAT FRONT PASSENGER AIRBAG INFLATORS IT SUPPLIED TO GM ARE DEFECTIVE. GM HAS SUBMITTED TO NHTSA A PETITION FOR INCONSEQUENTIAL AND NHTSA HAS GRANTED GM UNTIL AUGUST 2017 TO COMPLETE ITS INVESTIGATION AND TO SUBMIT ALL DATA SUPPORTING THE PETITION. IF THE PETITION IS DENIED, GM WILL CONDUCT A RECALL OF THE AIRBAG INFLATORS COVERED BY TAKATAS DEFECT INFORMATION REPORT. FOR MORE INFORMATION VISIT WWW.REGULATIONS.GOV AND SEARCH FOR DOCKET NO. NHTSA-2016-0124. SAFETY RISK: THE PROPELLANT IN SOME TYPES OF TAKATA AIRBAG INFLATORS CAN DEGRADE OVER TIME, ESPECIALLY AFTER LONG TERM EXPOSURE IN HOT AND HUMID REGIONS. IF THE PROPELLANT DEGRADES TO A CERTAIN LEVEL, THE INFLATORS MAY RUPTURE DURING DEPLOYMENT, CAUSING SERIOUS OR FATAL INJURIES. REMEDY: THE NECESSITY OF A REMEDY IS DEPENDENT UPON NHTSA'S DECISION ON GM?S PETITION FOR INCONSEQUENTIAL. ADDITIONAL INFORMATION WILL BE AVAILABLE FOLLOWING THAT DECISION. IN THE MEANTIME, YOU CAN ALSO CHECK THE STATUS OF THIS RECALL AT MY.GM.COM/RECALLS. GM CONSIDERS YOUR VEHICLE SAFE TO DRIVE. RECALL STATUS: RECALL INCOMPLETE. REMEDY NOT YET AVAILABLE INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11317411March 19, 2020
SERVICE BRAKES, POWER TRAIN
2015 CADILLAC ESCALADE. CONSUMER WRITES IN REGARDS TO DEFECTIVE BRAKES. *LD CONSUMER STATES THAT VEHICLE HAS HAD MANY PROBLEMS. CONSUMER TOOK VEHICLE TO NAPLETON (ROCKFORD, IL) BECAUSE CHECK ENGINE LIGHT CAME ON AND VEHICLE WAS RUMBLING AND SHUDDERING. A NEW HARNESS WAS INSTALLED INSIDE THE TRANSMISSON. IN 09/2019 CONSUMER RECEIVED A SAFETY RECALL FOR THE BRAKES OF VEHICLE AND THEY SUBMITTED A REIMBURSEMENT REQUEST TO MANUFACTURER. *DL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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