Buick Regal Complaints

3,261 consumer complaints on file.

#10055557January 21, 2004
SUSPENSION
INTERMITTENTLY WHEN TURNING TO THE LEFT AT LOW SPEEDS, VEHICLE WOULD TURN TO THE RIGHT ON ITS OWN. *PH WHEN THE CONSUMER CONTACTED THE DEALER ABOUT THE PROBLEMS WITH THE VEHICLE, THEY ADVISED THAT THERE WAS NO RECALL AND NOTHING COULD BE DONE. * CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054603January 21, 2004
STEERING:RACK AND PINION:RACK
HAD TO REPLACE THE RACK ON THE POWER STEERING SYSTEM TODAY DUE TO STEERING DIFFICULTY AND LEAKAGE. THE VEHICLE ONLY HAS 104K MILES. REPAIR COST BY A BUICK DEALERSHIP WAS APPROXIMATELY $1400.00.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054545January 20, 2004
POWER TRAIN:AUTOMATIC TRANSMISSION
UPON ACCELERATION TRANSMISSION FAILS TO REENGAGE IN FIRST GEAR WHEN VEHICLE DOES NOT COME TO A COMPLETE STOP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054398January 18, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY
STEERING IN CAR IS NOT WORKING PROPERLY. TOOK CAR TO BUICK DEALER AND HE TOLD ME IT MIGHT BE A TIE ROD. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054350January 17, 2004
STEERING:RACK AND PINION:RACK
1999 REGAL WITH 47,000 MILE HAS DEVELOPED A CLANKING NOISE FROM STEERING WHEEL WHEN MAKING LEFT TURN SAME PROBLEM NOW EXIST WHEN MAKING RIGHT OR LEFT TURN. DELIVERY DATE ON SERVICE ID IS 28 OCT 98. YET THIS MODEL IS NOT LISTED IN LASTEST POWER STEERING RECALL - THE DESCRIPTION OF MY PROBLEM IS DUPLICATED IN THIS LATEST RECALL. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054247January 16, 2004
STEERING:RACK AND PINION:PINION SHAFT
HARD TO TURN LEFT IN MY 1996 BUICK REGAL, STEERING WENT TIGHT. CAUSED ME TO HIT THE CURB AND OVER THE SIDEWALK, DAMAGING THE 2 FRONT TIRES, RIMS, RADIATOR, BODY AND UNDER CARIDGE. THE POLICE HELPED ME WITH AAA TO GET IT HOME, BUT NOT SURE IF IT WAS REPORTED. * CB
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10071033January 15, 2004
SERVICE BRAKES, HYDRAULIC
MY WIFE?S 99 BUICK REGAL, WITH LESS THAN 31,000 MILES, BOUGHT NEW 12/99, SUDDENLY STARTED TO LOSE BRAKE FLUID DURING THE FIRST WEEK OF SEPTEMBER. WE COULD SEE NO OBVIOUS LEAKS BUT EACH TIME WE TEST DROVE THE CAR, A SMALL AMOUNT OF BRAKE DISAPPEARED FROM THE MASTER CYLINDER RESERVOIR. SINCE THE WARRANTY ENDED LAST DECEMBER, I CALLED GM SPECIAL POLICY ADJUSTMENT PROGRAM AND I WAS ADVISED TO TAKE THE CAR TO THE CLOSEST LOCAL GM DEALERSHIP AND HAVE THE PROBLEM DIAGNOSED SO REPAIR REQUIREMENTS AND COSTS COULD BE DETERMINED FOR ANY POSSIBLE SPECIAL ADJUSTMENT. I CALLED THE LOCAL SUN DEALER ON 9/4, BUT I WAS POLITELY TOLD DON?T COME HERE BECAUSE I DIDN?T BUY THE CAR THERE AND THEY DIDN?T WANT TO GET INVOLVED IN ANY CROSS WARRANTY ISSUES (DESPITE THE FACT THAT I WAS WILLING TO PAY FOR THEIR TIME). I TOOK OUR BUICK TO A TRUSTED LOCAL REPAIR CENTER AND IT WAS PROMPTLY DETERMINED THERE WAS A RUSTED AND LEAKING METAL BRAKE LINE, OTHER SEVERELY RUSTED (BUT NOT LEAKING) BRAKE LINES AND SEVERELY PITTED, CORRODED AND RUSTED REAR BRAKE ROTORS. THE PRIVATE GARAGE REPLACED THE RUSTED & LEAKING BRAKE LINES, REAR ROTORS & BRAKE PADS FOR A TOTAL COST OF $412.31. ALL REPLACED PARTS WERE GIVEN TO ME AT MY REQUEST. ON 9/6 I FULLY DOCUMENTED WHAT HAD TRANSPIRED AND SUBMITTED IT TO BUICK?S ONLINE CUSTOMER RELATIONS, AND WAS ASSIGNED REQUEST # 1-137192830. I WAS TOLD VIA EMAIL BUICK?S GM SPECIAL POLICY ADJUSTMENT PROGRAM WOULD FOLLOW UP. ON 9/11 I SPOKE WITH A GM'S SPECIAL POLICY ADJUSTMENT PROGRAM PERSON, EXPLAINED WHAT HAD TRANSPIRED AND WAS TOLD ONLY THE SERVICE MANAGER AT THE SERVICING DEALER COULD APPROVE ANY REIMBURSEMENT OUTSIDE OF THE WARRANTY. THEY WOULD NOTIFY HIM OF MY CLAIM. ON 9/12 I CALLED THE SERVICE MANAGER (WHO SEEMED VERY CONCERNED BECAUSE OF THE CAR?S LOW MILEAGE) BUT HE COULDN?T DO ANYTHING WITHOUT THE AREA SERVICE MANAGER?S APPROVAL. A FEW DAYS LATER I RECEIVED A VOICE MAIL SAYING THE AREA SERVICE MANAGER WOULDN?T GET INVOLVED OR APPROVE OF ANY REIMBURSEMENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069352January 15, 2004
SUSPENSION, ENGINE AND ENGINE COOLING, EQUIPMENT:ELECTRICAL
CAR BROKE DOWN 2 DAYS AFTER I BOUGHT IT, IT BROKE DOWN ON THE WAY TO THE SHOP. THEY KEPT THE CAR FOR TWO DAYS TO FIX IT AND I RECEIVED IT BACK. THE NEXT MORNING, THE ENGINE LIGHT WAS ON, AND IT CONTINUES TO BE ON, DAN NELSON NETWORK REFUSES TO TAKE THE CAR BACK, AND EXPECTS FULL PAYMENTS ON A VEHICLE THAT DOES NOT RUN PROPERLY
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070438January 15, 2004
UNKNOWN OR OTHER, ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
OTHER - OIL LEAK - HAVE BEEN TOLD BY INDEPENDENT REPAIR SHOPS THAT IT IS EITHER THE CAM SHAFT TIMING SENCER OR MANIFOLD WITH THE COST RANGING FROM $700.00 TO $1200.00. ALSO THE MOTOR MOUNTS NEED TO BE REPLACED. TAPE PLAYER DOES NOT EJECT TAPE PROPERLY, BEEN A PROBLEM SINCE I GOT THE CAR. BRAKES - HAVE HAD COMPLETE BRAKES REPLACED. HAVE BEEN TOLD BUICK REGALS ARE BAD ON BRAKES. AIR CONDITIONUNG COOLING COIL IN FRONT OF RADITOR HAS DEVELOPED A LEAK. ESTIMATED COST TO REPAIR IS $400.00. HAVE NOT TAKEN IT TO DEALER. I GOT THE CAR USED IN 1997 WITH ABOUT 72500 MILES ON IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068984January 15, 2004
STRUCTURE, UNKNOWN OR OTHER
TRUNK LEAKS,FLOOR BOARD PASSENGER SIDE FILLS WITH WATER. GIVES FALSE TIRE PRESSURE READING WARNING,DUAL CLIMATE CONTROL WAS INOPERABLE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069162January 15, 2004
ENGINE AND ENGINE COOLING, UNKNOWN OR OTHER
I HAVE BEEN EXPERIENCING MAJOR PAINT PEELING OFF MY 1994 BUICK REGAL. IT IS OCCURING IN SEVERAL PLACES ON THE HOOD AND QUARTER PANEL. IT BLISTERS AND THEN IT JUST FLAKES OFF. THE 1993 GM PRESS RELEASE DESCRIBES MY EXACT PROBLEM, STATING THAT THEY WOULD COVER THE COST OFF REPAINTING A CAR WITHIN THE FIRST SIX YEARS. SO, UNFORTUNATLY I'M PROBABLY OUT OF LUCK, BUT I WAS GOING TO MAKE AN ATTEMPT AT GETTING GM TO COVER SOME OF THE COST. THE CAR HAS JUST UNDER 105,000 MILES AND OTHERWISE IN VERY GOOD CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055463January 15, 2004
STEERING:RACK AND PINION
FAILURE IN STEERING SYSTEM. *PH THE CONSUMER STATED HE WAS UNABLE TO TURN THE STEERING WHEEL TO THE LEFT, BECAUSE THE POWER STEERING SYSTEM WAS INOPERABLE, HOWEVER HE WAS ABLE TO TURN THE STEERING WHEEL TO THE RIGHT. THE CONSUMER WAS TOLD THAT A BEARING IN THE RACK AND PINION HAD FAILED. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10057355January 14, 2004
ENGINE AND ENGINE COOLING, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CRANKCASE (PCV)
VEHICLE HAD A DEFECTIVE WATER PUMP, OIL PAN, AND ENGINE'S EMISSION CONTROL. *LA THE ENGINE LIGHT HAD COME ON AND THERE WAS A NOISE WHEN TURNING CORNERS. THE CONSUMER REQUESTED REIMBURSEMENT. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053227January 14, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
MY 1996 BUICK REGAL HAS HAD TWO INTAKE MANIFOLD GASKET FAILURES--ONE AT 52,000 MILES, AND THE MOST RECENT, AT 111,000 MILES. IN THE FIRST INSTANCE, THE LOCAL BUICK DEALERSHIP REFUNDED HALF MY MONEY OF THE COST OF THE $607 REPAIRS BECAUSE THEY AGREED THAT IT WAS HIGHLY UNUSUAL FOR A GASKET TO FAIL AT SUCH LOW MILEAGE. MY SON, WHO DID THE MOST RECENT REPAI ANDR IS A MATERIALS SCIENCE ENGINEER, INSPECTED THE MOST RECENT FAILURE AND FOUND SEVERAL PLACES ON THE GASKET WHERE IT WAS DEFORMED AND HAD LET ANTIFREEZE ESCAPE. HIS OPINION WAS THAT IT WAS BADLY DESIGNED, WITH INFERIOR MATERIALS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053060January 13, 2004
ELECTRICAL SYSTEM
HEAD LIGHTS TURN OFF WHEN BLOWER FAN IS TURNED ON. BLOWER FOR AC/HEATER TURNS OFF, OCCASIONALLY WILL WORK WHEN TURNED TO HIGH. REAR DEFROSTER WON'T WORK WHEN BLOWER FAN IS ON. MONOCROMATIC REAR VEIW MIRROR ADJUSTMENT WON'T WORK WHEN BLOWER IS ON. LEFT REAR TURN SIGNAL NOT WORKING, BULB IS OK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053953January 13, 2004
ELECTRICAL SYSTEM:IGNITION
WHILE DRIVING ON THE HIGHWAY VEHICLE LOST POWER AND THE LIGHTS WENT OUT. THEN, VEHICLE WILL CONTINUED TO DRIVE WITHOUT BEING RESTARTED. DEALER ATTEMPTED TO REPAIR THE PROBLEM ,BUT THE PROBLEM RECURRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053090January 13, 2004
STEERING
C/S STEERING COLUMN STICKING WHEN TURNING. FOUND RACK AND PINION GEAR BINDING CAUSING VEHICLE NOT TO TURN LEFT. REPLACED RACK AND PINION WITH SHOR GEAR AND RESET TOE IN TO CORRECT CONCERN. TEST DROVE TO VERIFY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052918January 12, 2004
STEERING:RACK AND PINION
HAVE 1998 BUICK REGAL WITH SYMPTOMS IDENTICAL TO RECENT SAFETY RECALL 03V527000 FOR STEERING DEFECT. HOWEVER, SINCE CAR WAS BUILT IN FEB 1998 IT APPEARS TO BE OUT OF THE RANGE OF THE GM RECALL (ENDS FOR CARS BUILT PRIOR 10/97). SUGGEST RECALL BE EXTENDED TO RECALL CARS WITH SAME SYMPTOMS THAT WERE BUILT IN MONTHS SURROUNDING TIME FRAME SINCE GM PARTS TRACKING NOT THAT EXACT. *LA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052833January 11, 2004
ENGINE AND ENGINE COOLING:ENGINE
I JUST PURCHASED THE CAR USED EXACTLY A LITTLE OVER A YEAR AGO. THE BRAKE LIGHT ON THE DASH BOARD CAME ON FOR A COUPLE SECONDS AND WENT OFF. THEN NEXT DAY AFTER THE BRAKE LIGHT SITUATION THE CHECK ENGINE AND ENTIRE DASHBOARD CAME ON WHILE DRIVING IN A RESIDENTIAL AREA. AND CAUSED THE CAR TO STALL. WHICH THANKFULLY I WAS ABLE TO PULL OVER AND DID NOT CAUSE AN ACCIDENT. THE VEHICLE DID START BACK UP. AND I TOOK IT TO THE DEALERSHIP WHERE I PURCHASED THE VEHICLE THEY COULD NOT FIND ANYTHING ON THE CODES FOR THE BRAKE OR ENGINE PROBLEM ( WHICH I HAD TO PAY $112) . I SAID THERE HAS TO BE A REASON EVEN THOUGH THE CODES AREN'T SHOWING. SO THEY LOOKED AT THE FUEL PUMP SYSTEM, FLUIDS, AND CHECKED MY BRAKE PADS. AND STILL FOUND NO PROBLEMS. THEY COULD NOT OFFER ANY OTHER SOLUTION. SO THE NEXT DAY I DROVE THE CAR IN THE SAME AREA AND THE CAR ONCE AGAIN STALLED AND GOOD THING I DIDN'T CAUSE AN ACCIDENT WAS ABLE TO PULL OVER. SO THE PROBLEM STILL REMAINS. I SEE MANY COMPLAINTS REGARDING THIS STALLING SITUATION I DO BELIEVE THIS SHOULD BE A DEFECT FOR INVESTIGATION IN ORDER TO RECALL. AS IT IT CAN CAUSE SERIOUS POTENTIAL ACCIDENTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052845January 11, 2004
STEERING
CLUNK NOISE OCCURS WHEN TURNING RIGHT OR LEFT AND WHILE GOING IN REVERSED. ESPECIALLY NOTICED AFTER CAR PARKED FOR A PERIOD OF TIME. TOOK TO DEALERSHIP AND WAS ADVISED IT IS A COMMON NOISE AND NOTING TO REPAIR. BUT DEALER NOTICED THE STABILIZER LINKS WERE CRACKED. AND WAS REPLACED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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