Buick Regal Complaints
3,261 consumer complaints on file.
- #10093739October 7, 2004EXTERIOR LIGHTING
1. NO SPECIFIC INCIDENT 2. LEFT TURN SIGNAL/DAY TIME RUNNING LIGHT CONSTANTLY NEEDS TO BE REPLACED (BURNING OUT) 3. MANY REPLACEMENTS OF THE BULB. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10093741October 7, 2004ELECTRICAL SYSTEM:WIRING
1. NOT KNOWN- NO SPECIFIC REASON 2. DRIVERS SIDE SEAT HEATER 3. REPAIRED UNDER 3 YEAR WARRANTY AT DEALER- OLD PART NOT AVAIL (FIXED ONCE IN 2003 NOT WORKING AGAIN AS OF OCT. 6 2004). *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10092512October 6, 2004POWER TRAIN:AUTOMATIC TRANSMISSION, EXTERIOR LIGHTING:FOG LIGHTS
THE TRANSMISSION WAS FOUND TO BE DEFECTIVE AFTER GOING BACK TO THE DEALER NUMEROUS TIMES AND NO DEFECTS WERE FOUND. *JB THE RIGHT REAR FOG LIGHT FELL OUT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10093597October 5, 2004ELECTRICAL SYSTEM:IGNITION:SWITCH
I MENTION THIS BECAUSE OF A POSSIBLE SAFETY HAZARD WHERE IT SEEMS A FIRE COULD START QUITE EASILY. AFTER GIVING A LOCKSMITH A FEW HUNDRED DOLLARS TO CHANGE A 1999 REGAL IGNITION CYLINDER, THE FOLLOWING MALFUNCTION CONTINUES. ABOUT 80% OF THE TIME I CANNOT TURN THE IGNITION TO THE OFF POSITION. THE KEY CANNOT BE PULLED OUT UNTIL I AM ABLE TO GET THE IGNITION INTO THE OFF POSITION. IT SEEMS THAT THERE IS NOT ENOUGH OR TO MUCH VOLTAGE GOING TO THE IGNITION SECURITY SYSTEM CAUSING THE IGNITION TO LOCK UP. RECENTLY I HAVE DISCOVERED THAT THERE IS A SECURITY SWITCH RIGHT BEHIND THE KEY CYLINDER THAT IS MALFUNCTIONING. IT CONSISTS OF A SMALL STEEL PLUNGER TYPE BUTTON THAT IS SUPPOSE TO DEPRESS WHEN THE VEHICLE IS PLACED IN PARK. I FOUND OUT THAT IT IS VERY EXPENSIVE FOR THE DEALER TO REPLACE. THEREFORE I DRILLED A HOLE ABOUT THE SIZE OF A SILVER DOLLAR UNDER THE STEERING WHEEL COLLAR. WHEN I TURN THE CAR OFF, I NEED TO PLACE MY FINGER IN THE HOLE AND PRESS THIS BUTTON WHICH ALLOWS ME TO TURN THE KEY INTO THE OFF POSITION. I NOTICED THAT THIS SWITCH BECOMES EXTREMELY HOT. I WOULD THINK THE DEALER WOULD CORRECT THIS WITHOUT COST SINCE IT SEEMS OBVIOUS TO BE A MANUFACTURED BAD DESIGN AND A SAFETY HAZARD. I HAVE RECEIVED QUITE OF FEW REPLIES FROM BUICK CUSTOMERS EXPRESSING THE SAME PROBLEM SINCE POSTING THIS ISSUE ON THE WEB.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10093482October 2, 2004ELECTRICAL SYSTEM
I HAVE A 1997 BUICK REGAL GS [XXX]. THE CAR HAS APPROXIMATELY 94,000 MILES. I BOUGHT IT USED FROM A DEALER IN MAY OF THIS YEAR. I HAVE HAD THE CAR IN THE DEALER (WESTERN MOTORS, GARDEN CITY, KS) 3 TIMES WITH ELECTRICAL PROBLEMS. THE FIRST TIME WAS WHEN THE DRIVERS SIDE ELECTRIC WINDOW DID NOT WORK, THE LAST TWO TIMES I WAS STRANDED WHEN THE CAR WOULDN'T START. THE SECOND TIME WESTERN MOTORS REPLACED THE BATTERY AT COST TO ME. THIS LAST TIME IT IS PRESENTLY IN THE SHOP WHILE THEY ARE TRYING TO FIGURE OUT WHERE THE ELECTRICAL PROBLEM IS. I HAVE RESEARCHED SIMILAR PROBLEMS ON THE INTERNET AND FOUND SEVERAL FORUMS OF OWNERS EXPERIENCING THE SAME TYPE OF ELECTRICAL PROBLEMS WITH LATE 90'S MODEL REGALS. THEY HAVE COMPLAINED OF THE SAME SYMPTOMS AND HAVING THEIR VEHICLE SERVICED SEVERAL TIMES FOR NOT STARTING WITHIN A MATTER OF MONTHS. NEEDLESS TO SAY THIS IS VERY EXPENSIVE FOR THE OWNERS AS THE MECHANICS TRY ONE THING AFTER ANOTHER TO REMEDY THE PROBLEM. IT IS ALSO VERY INCONVENIENT TO BE STRANDED OR JUST TO GET IN THE CAR AND WONDER IF IT WILL START OR NOT. I FEEL THIS IS AN ONGOING PROBLEM THAT GM SHOULD HAVE TO REMEDY WITHOUT EMPTYING THE POCKETS OF THE OWNERS OF THEIR VEHICLES. I REALIZE THIS IS NOT A LIFE THREATENING SAFETY PROBLEM, BUT IT IS SOMETHING THAT OCCURS REPEATEDLY IN MANY CARS AND IS A HUGE FINANCIAL BURDEN TO THE OWNERS.*AK UPDATED 07/26/2012 *JS INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10094889October 1, 2004ELECTRICAL SYSTEM:IGNITION:SWITCH
IGNITION KEY SWITCH GOES OUT WHEN THE TURN SIGNAL IS TURNED ON. ALSO, ENGINE FAILS. THE DESIGN OF THE KEY SWITCH IS FAULTY.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091491October 1, 2004SUSPENSION:FRONT, SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
THE CONSUMER WAS HAVING A PROBLEM WITH HIS VEHICLE MAKING A DRAGGING/SPINNING TYPE NOISE. HE STATED IT SOUNDED AS IF IT WAS NOT CONNECTING WITH SOMETHING IN THE DRIVE LINE. HE ALSO STATED HE WENT TO THE COMPUTER AND LOOKED HIS TYPE VEHICLE UP AND READ THAT THIS YEAR VEHICLE HAS A PROBLEM WITH THE BRAKE LINE AND THE LEFT WHEEL, WHICH CAN CAUSE WEAR AND TEAR ON THE BRAKE LINE. HE SAYS ALSO THAT WHEN HE TAKES OFF HE HEARS A WHINING NOISE AND IT GETS LOUDER WITH INCREASED SPEED. HE TOOK HIS VEHICLE TO THE DEALER AND THEY WERE NOT SURE WHAT THE PROBLEM WAS. BUT SAYS IT WILL COST APPROX. $85.00 PER HOUR FOR THEM TO CHECK IT OUT. HE SAYS THIS IS TOO COSTLY. THEN HE SAYS HE IS TOLD THAT IT COULD COST HIM $2300.00 NOT INCLUDING LABOR. *JB *TC
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10094546September 28, 2004FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
VEHICLE SMELLED OF GAS, THERE WAS GAS ON THE GROUND ALL THE TIME. THE GAS TANK WAS DEFECTIVE AS STATED IN RECALL 88V188000. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10081463September 28, 2004STRUCTURE:FRAME AND MEMBERS
THE REAR CRADLE BOLTS BROKE AND THE CRADLE SEPARATED FROM THE BODY OF THE VEHICLE. THIS CAUSED THE STEERING LINKAGE COUPLERS TO SEPARATE AND FALL OFF, RESULTING IN LOSS OF STEERING. THIS OCCURRED BECAUSE THE CRADLE BOLTS RUSTED. THIS WOULD NOT HAVE OCCURRED IF CORROSIVE RESTRAINT PARTS WERE USED WHEN THE REAR CRADLE BOLT RECALL 97V058000 REPAIRS WERE PERFORMED, PER THE DEALERSHIP.*AK A RECALL WAS ISSUED FOR THE FRONT AND REAR CRADLE BOLTS. THE CONSUMER CONTACTED THE MANUFACTURER TO FIND OUT WHEN OR IF THE BOLTS WERE EVER REPLACED. THE REPRESENTATIVE INDICATED THAT THERE WERE NO OUTSTANDING RECALL ON THE VEHICLE BUT COULD NOT TELL THE CONSUMER WHEN THE RECALL WERE DONE. *NM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10094371September 27, 2004STEERING:RACK AND PINION
CONSUMER STATED WHEN TURNING THE STEERING WHEEL IN EITHER DIRECTION POWER STEERING FAILED DUE TO RACK AND PINION MALFUNCTIONING. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10094302September 24, 2004ELECTRICAL SYSTEM:WIRING, ELECTRICAL SYSTEM:HORN
VEHICLE STALLED INTERMITTENTLY WHILE DRIVING 30-40 MPH, AND THE WIRING CONNECTED TO THE HORN OVERHEATED AND BECOME INOPERATIVE. DEALER WAS NOT CONTACTED.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091347September 20, 2004ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE PLASTIC INTAKE MANIFOLD MELTED BETWEEN EGR PORT AND WATER JACKET. THIS ALLOWED COOLANT TO FLOOD THE MOTOR. THREE WEEKS AFTER THIS $1200 REPAIR I SPUN A ROD BEARING PROBABLY. $2700 LATER. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10092780September 20, 2004STEERING:RACK AND PINION:PINION SHAFT
FRONT DRIVER'S SIDE PINION SHAFT PRODUCED A WHINING NOISE WHEN DRIVING AT ANY SPEED. RECALL 03V527000 WAS ISSUED. HOWEVER THE DEALER STATED THAT WAS NOT THE CAUSE OF THE NOISE, AND CHARGED THE CONSUMER FOR A DIAGNOSTIC TEST.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10092343September 15, 2004AIR BAGS
CONSUMER HAS A CONCERN THAT THE AIR BAG LIGHT WILL ILLUMINATE WHILE DRIVING. DEALER WAS NOTIFIED. PLEASE PROVIDE ANY FURTHER INFORMATION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091550September 8, 2004VISIBILITY:WINDSHIELD WIPER/WASHER
CONSUMER'S VEHICLE EXPERIENCED THE SAME PROBLEM AS STATED IN NHTSA RECALL 99V348000. THE WINDSHIELD WIPERS MAY STOP WORKING DUE TO A SEPARATION BETWEEN THE DRIVE PIN AND CRESCENT IN THE CRANK ARM ASSEMBLY. DEALERSHIP INDICATED TO THE CONSUMER THIS VEHICLE WAS NOT INCLUDE DUE TO VIN. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091635September 8, 2004SUSPENSION:FRONT:WHEEL BEARING
A LOUD RATTLING NOISE WAS HEARD COMING FROM DRIVER'S SIDE WHEEL. WHEN THE BRAKES APPLIED THE NOISE ESCALATED. CONSUMER TOOK VEHICLE TO THE DEALER FOR INSPECTION, AND MECHANIC DETERMINED THAT THE WHEEL BEARING NEEDED TO BE REPLACED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10091430September 7, 2004SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS, FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
THE VEHICLE BRAKE LINE AND FUEL LINE RUSTED. AS A RESULT THE BRAKES FAILED COMPLETELY. PLEASE PROVIDE ADDITIONAL INFORMATION. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10087943August 30, 2004SEATS:FRONT ASSEMBLY:RECLINER
WHEN DRIVING, THE CONSUMERS SEAT BACK COLLAPSED. THE CONSUMER WAS CONCERNED THAT HE MAY FALL BACK WITH NO WARNING AND HAVE AN ACCIDENT. THE ANCHOR OF THE SEAT WAS BROKEN. *JB *SC *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10089945August 27, 2004STEERING:RACK AND PINION
WHILE DRIVING CONSUMER TRIED TO TURN LEFT BUT WAS UNABLE TO DO SO. THE STEERING WHEEL LOCKED. AND CONSUMER WAS UNABLE TO TURN LEFT. HOWEVER, CONSUMER WAS ABLE TO TURN RIGHT. CONSUMER WAS ABLE TO MAINTAIN CONTROL OF THE VEHICLE, AND DROVE IT TO THE DEALER FOR INSPECTION. MECHANIC DETERMINED THAT THE RACK AND PINION NEEDED TO BE REPLACED. *AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10089744August 25, 2004WHEELS:RIM
ALL FOUR RIMS ARE PEELING AND BREAKING INTO PIECES , CREATING POCKETS THAT TRAP DIRT AND DEBRIS. THIS MAKES IT IMPOSSIBLE TO ALIGN THE TIRES.*AK
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0