Buick Regal Complaints

3,261 consumer complaints on file.

#10144342December 2, 2005
STEERING:RACK AND PINION
RATTLE TRANSMITTED THROUGH THE STEERING COLUMN AT 22,000 MILES. DEALER REPLACED LOWER STEERING SHAFT UNDER WARRANTY. RATTLE CAME BACK AT 57,000 MILES AND I NEEDED THE SAME PART REPLACED AGAIN PLUS I NEEDED A NEW RACK. CAR IS NOT UNDER WARRANTY AND I FELT THESE PARTS SHOULD NOT FAIL AT 57,000 MILES, ESPECIALLY ONE OF THE PARTS FOR A SECOND TIME. COST TO FIX WAS $1400 OF WHICH GM PICKED UP 40%. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143943November 29, 2005
VEHICLE SPEED CONTROL:CRUISE CONTROL
DT: THE CONTACT STATED THERE WAS SUDDEN ACCELERATION WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED. THE VEHICLE SUDDENLY ACCELERATED FORWARD AND STRUCK A TELEPHONE POLE. THERE WAS DAMAGE TO THE DRIVER'S SIDE QUARTER PANEL. THE CONTACT MANAGED TO DRIVE THE VEHICLE HOME. HE DID NOT FILE A POLICE REPORT. AFTERWARDS, HE NOTICED THE CRUISE CONTROL ACTIVATED ALTHOUGH THE BRAKE DISENGAGED THE SWITCH. THE VEHICLE HAS NOT BEEN TO A DEALER FOR INSPECTION. *AK UPDATED 12/27/2005 - *NM
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10145341November 29, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE, ELECTRICAL SYSTEM:IGNITION:SWITCH, VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:WINDSHIELD:ELECTRICAL HEATING ELEMENT
(12-06-05) 1999 BUICK REGAL CHECK ENGINE AND ANTI LOCK LIGHT CAME ON. CONSUMER HAD TO REPLACE BRAKE MODULE. *TS ***NO ANSWER REQUIRED*** THE HEATING AND AIR CONDITION DISPLAY WOULD LIGHT UP AND THEN BECOME DARK. THE MECHANIC REPLACED THE CONTROL HEAD. THE CONSUMER EXPERIENCE STARTING PROBLEMS WHICH RESULTED IN A NEW IGNITION SWITCH BEING INSTALLED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10143810November 28, 2005
STEERING:RACK AND PINION:RACK
UNABLE TO MAKE LEFT TURN WITH EASE. LEFT TURNS ARE VERY HARD AND AT TIMES DOES NOT TURN LEFT AT ALL. STEERING WHEEL DOES NOT AUTOMATICALLY RETURN TO CENTER POSITION. I WAS UNABLE TO MAKE A COMPLETE LEFT HAND TURN, WHICH CAUSED ME TO OVER TURN AND DRIVE OFF THE ROAD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142750November 15, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:ENGINE
1. TRAC OFF LIGHT / ANTILOCK LIGHT / CHK ENG SOON LIGHT ON 2. & 3. NOTE: VEHICLE WAS TAKEN TO AUTHORIZED BUICK DEALERSHIP (BROWN & WOOD - 329 GREENVILLE BLVD - GREENVILLE,NC 27834 (TEL.252-355-6080) ..FOLLOWING COMMENTS RECORDED ON CUSTOMER # 7536183 INVOICE # 152240 DTC C1218 PUMP MOTOR CIRCUIT SHORTED TO VOLTAGE. THE PROBLEM DOES NOT ALWAYS EXIST. THE DIAGNOSIS AT THIS TIME IS ALL OK. NOTHING CHECKS FAULTY, BUT THE EBCM IS FAILING AT TIMES. ALSO MAY NEED A BPMV PACK ALSO. QUOTED . DECLINED . CLEARED DTC'S . I WOULD REPLACE THE EBCM FIRST. ( COST FOR REPAIR QUOTED APPROX $2500 WHICH WAS DECLINED DUE TO FURTHER INVESTIGATION BY OWNER ON WHETHER THIS IS A KNOW ISSUE. VEHICLE HAS ONLY 64,814 MI.) SEARCHED NHTSA SITE & NOTED ITEM NUMBER 10017271. ISSUE ALSO REPORTED TO GM @ 800-762-2737 IN WHICH FILE WAS OPENED FOR BUSINESS CASE IN EFFORT TO RESOLVE WITH MINIMUM COST TO ME AS THE CUSTOMER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10142582November 14, 2005
ELECTRICAL SYSTEM:IGNITION, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
DT: THE CONTACT STATED THE DRIVER'S SEAT HEATING ELEMENTS WERE NOT WORKING PROPERLY. HE HAD NOT NOTICED ANY PROBLEMS WITH THE PASSENGER'S SIDE. WHEN PLACED ON HIGH OR LOW THE SEAT GOT VERY HOT. AT TIMES WHEN THE SELECTOR SWITCH WAS SET TO OFF THE SEAT CONTINUED TO OVERHEAT.*AK UPDATED 11/29/2005 - THE CONSUMER PULLED THE FUSE FOR THE SEAT PRIOR TO TAKING IT TO THE DEALER. THE DEALER DETERMINED THAT THE HEATED SEAT MODULE WAS FAULTY. THE IGNITION KEY DOES NOT RELEASE SOMETIMES. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141893November 7, 2005
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
DT: THE CONTACT WAS PULLING OUT OF DRIVEWAY AND THE BRAKES WOULD NOT WORK. WHEN HE APPLIED THE BRAKES THE PEDAL WENT COMPLETELY TO THE FLOOR. THERE WERE NO WARNING INDICATIONS PRIOR TO THIS INCIDENT. WHEN THE MECHANIC INSPECTED THE VEHICLE HE SAID THE BRAKE LINES WERE CORRODED AND SPLIT. THE VEHICLE WAS ROUTINELY MAINTAINED. THE VEHICLE WAS TOWED FROM THE MECHANIC TO THE SERVICE DEALER. THE DEALER CONFIRMED THE PROBLEM WITH THE BRAKES. THEY REPLACED THE BRAKE LINES, BUT THE BRAKE LINES WERE STILL LEAKING. THE MANUFACTURER SAID THE BRAKE CORROSION WAS DUE TO THE ENVIRONMENTAL CHANGES.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10141120October 28, 2005
ELECTRICAL SYSTEM
FAILURE OF BOTH BRAKE LIGHTS AND TURN SIGNALS. EMERGENCY FLASHERS OPERATE SO BULBS AND WIRING ARE OK. FUSES CHECKED. NOT REPAIRED YET BUT WAS TOLD IT PROBABLY IS A SWITCH/COMPONENT IN THE STEERING COLUMN. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140583October 24, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DT: THE CONTACT STATED VEHICLE SHUT DOWN, AND WHEN HE TURNED IT BACK ON, THE ANTI-LOCK BRAKE AND BRAKE LIGHT WOULD BE ON. HE TOOK THE VEHICLE TO A LOCAL MECHANIC, AND HE FOUND THE GROUND ON THE SAFETY BRAKE MALFUNCTIONED. HE FOUND A RECALL ON WEB LINE, BUT ACCORDING TO BUICK, THERE WERE NO RECALLS FOR THIS VEHICLE. THE VEHICLE HAS NOT BEEN REPAIRED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140533October 23, 2005
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
HAD AN ELECTRIC FUEL PUMP FAILURE AFTER A PERIOD OF PROBLEMS WITH DIFFICULTY STARTING AND POOR ACCELERATION. WHEN THE FUEL PUMP WAS REMOVED, THERE IS EVIDENCE OF ARCING AT THE CONNECTOR. SEEMS TO BE A FIRE HAZARD, AS THE PUMP IS INSIDE THE FUEL TANK. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140479October 21, 2005
ELECTRICAL SYSTEM:IGNITION:SWITCH
(1) ALL DASH LIGHTS CAME ON, ENGINE DIES, CAR QUITS RUNNING WITH NO WARNING, ABS LIGHT COMES ON INTERMITTENTLY, CAR DIED IN MIDDLE OF INTERSECTION NARROWLY MISSING OTHER CARS (2) CAR TOTALLY DISABLED, HAD TO HAVE TOWED (3)BUICK DEALER REPLACED IGNITION SWITCH. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137426October 18, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ELECTRICAL SYSTEM
DT: STARTED HAVING PROBLEMS WITH ABS BRAKES ON AUGUST 1, 2004. THE ABS LIGHT/TRACTION CONTROL LIGHT STAYED ON. CONTACTED THE DEALER, AND TOOK VEHICLE TO THEM ABOUT ONCE OR TWICE A MONTH. THEY HAVE REPLACED SEVERAL VBPMV MODULE, BCTMB MODULE, AND WIRING ON THE WHEEL SENSORS, ALSO, THEY HAVE CLEANED WHEELS SPEED CONTROL. WHEN THE ABS LIGHT COMES ON THERE IS EXTENDED STOPPING DISTANCE. THE CONSUMER HAS ANOTHER APPOINTMENT TO TAKE VEHICLE BACK TO THE DEALER ON SEPTEMBER 26, 2005. *AK *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10140021October 17, 2005
STEERING:LINKAGES:TIE ROD ASSEMBLY, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY COMPLAINT IS MY WINDOWS. MY CAR WILL BE PAID OFF THIS NOV. AND I SHOULD HAVE ALREADY FILED THIS COMPLAINT. THE FIRST OF THIS YEAR MY RIGHT BACK WINDOW GOT STUCK IN THE DOWNWARD POSITION. I CALLED SUPERIOR CHEV TO GET A QUOTE, IT WAS 249.00 JUST FOR THE WINDOW REGULATOR OVER 600.00 PARTS AND LABOR. I HAD TO HAVE THE PART SO I BOUGHT IT AND CAME IN CONTACT WITH SOMEONE THAT COULD PUT IT ON FOR ME FOR ABOUT 90% LESS THAN SUPERIOR CHEV IN DEKALB COUNTY GEORGIA. I ALWAYS HAD TROUBLE WITH THE REAR LEFT WINDOW. I HAVE MY GRANDDAUGHTER CAR SEAT ON THAT SIDE. WHEN I WOULD PICK UP MY SON FROM SCHOOL WE COULD NOT ROLL THE WINDOWS DOWN BECAUSE THEY WOULD NOT COME DOWN. THEN I HAD THE DRIVER'S SIDE DOWN AND IT GOT STUCK IN THE DOWNWARD POSITION. I HAD TO TAKE IT IN TO HAVE SOMEONE TO TIE IT UP WILL PLASTIC TIES BECAUSE IT WAS STARTING TO RAIN. I HAVE TAKEN VERY GOOD CARE OF MY CAR AND IT WAS NOT ABOUT TO GET RUIN OVER SOME RAIN BECAUSE OF A MANUFACTURING DEFECT. I DIDN'T AND DON'T HAVE THE MONEY TO HAVE ALL THESE WINDOWS FIXED. I STILL CAN'T GET THE WINDOWS DOWN ON THE DRIVER'S SIDE OR THE REAR PASSENGER SIDE. I CALLED MONDAY SUPERIOR CHEV OCT 14,2005 INSTEAD OF THE PART BEING 249.00. IT IS NOW 329. HOW IN THE WORLD CAN SOMEONE COME OUT OF THEIR POCKET WITH THIS MUCH MONEY WHEN IT IS THE MANUFACTURERS FAULT. FOR ME IT IS EMBARRASSING TO GO THROUGH A DRIVE-THRU AND OPEN A DOOR TO PAY AND OPEN AGAIN TO PICK-UP THE FOOD. I DON'T GO TO DRIVE-THROUGH NO MORE. IT'S STILL HOT WHEN I WAIT ON MY SON TO GET OFF FROM WORK AND I CAN'T LOWER THE DRIVER'S WINDOW OR THE RIGHT LEFT REAR WHERE MY GRANDDAUGHTER SITS. COULD YOU PLEASE SEE IF THERE IS SOMETHING THAT COULD BE DONE AND NOT JUST FOR ME, BUT FOR OTHER CAR BUYERS TOO. I HAVE ALWAYS BOUGHT WHAT I CONSIDER AMERICAN MADE CARS AND WE NEED TO DO BETTER IN ORDER TO KEEP OUR JOBS. I ALSO HAD A TIE ROD I HAD TO HAVE REPLACED I BELIEVE IT WAS IN 2002 OR 2003. I ALSO HAD A LOCK ACTUATOR PUT ON THE CAR 4/30/02.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10138819September 29, 2005
AIR BAGS, ELECTRICAL SYSTEM, SUSPENSION:FRONT:HUB, ENGINE AND ENGINE COOLING:ENGINE, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
COMPLAINT REGARDING AIR BAG LIGHT & LOW TIRE LIGHT CAME ON SEVERAL TIMES CONSUMER HAD VEHICLE SERVICE AND ONCE OFF THE SERVICE LOT ALL DASH LIGHTS CAME ON. *TS THE TRUN SIGNAL AND WIPER MOTOR HAD TO BE REPLACED. THE HUB ASSEMBLT HARNESS HAD TO BE REPALCED. THE CHECK ENGINE LIGHT ILLUMINATED ALONG WITH THE NO TRAC AND ABS LIGHT. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10137266September 22, 2005
ELECTRICAL SYSTEM:WIRING:FRONT UNDERHOOD, ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
2001 BUICK REGAL LS. I LOST ALL VACUUM TO BRAKES AND STEERING. ENGINE DIED. TOOK IT TO C_SPECK MOTORS IN SUNNYSIDE, WA FOR INVESTIGATION. THEY FOUND THAT THE INTAKE COVER, WHICH IS EITHER PLASTIC OR FIBERGLASS HAD A HOLE ABOUT 1 1/2 INCH IN DIAMETER BURNT THROUGH JUST BEHIND THE AIR INTAKE HOSE. ON TOP OF THE HOLE IS A WIRING HARNESS THAT HAS THE FLEX BURNT THROUGH AND THE WIRING HARNESS TAPE IS BURNT THROUGH. WIRES APPEAR TO BE OK. IT COULD HAVE CAUSED AN ACCIDENT AND OR CAUGHT FIRE.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10133514September 16, 2005
STEERING:RACK AND PINION, STEERING:HYDRAULIC POWER ASSIST:PUMP
DT: THE CONTACT RECEIVED RECALL 03V527000 IN 2-04 REGARDING THE POWER STEERING LOWER PINION BEARING. HE TOOK THE VEHICLE TO THE DEALER ON 2-17-04 FOR RECALL REPAIRS. THE CAR HAD 56,000 MILES ON IT. AFTER THE RECALL REPAIR WORK WAS DONE, THE CONSUMER HEARD A NOISE IN THE POWER STEERING. ON 5-9-05 THEY DISCOVERED A LEAK IN THE POWER STEERING. THEY REPLACED A POWER STEERING HOSE . THEN, AT 64,000 MILES, HE HEARD A HUMMING NOISE, THEY RE-ROUTED THE HOSE, AND TOLD HIM THE NOISE WOULD GO AWAY. ON 6-02-05 HE TOOK VEHICLE BACK BECAUSE THE NOISE WAS STILL THERE. THEY TOLD HIM HE NEEDED A WHOLE NEW POWER STGEERING UNIT. THE CONSUMER STATED THAT EVER SINCE HE HAD THE RECALL REPAIR WORK DONE, WHEN HE TURNED THE STEERING WHEEL TO THE RIGHT THERE WAS A LOUD HUMMING NOISE. IT SEEMED TO BE COMING FROM THE LEFT SIDE.*AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10132635September 16, 2005
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM:IGNITION
DT: THE CONSUMER'S VEHICLE WAS STALLING WHILE GOING DOWN A HILL. THE CONSUMER HAD THE CRANK SHAFT SENSOR AND THE IGNITION CONTROL MODULE REPLACED. THE VEHICLE WAS FIXED AT A DEALERSHIP, AND THE VEHICLE HAS BEEN WORKING PROPERLY. 1997, BUICK, REGAL. THE CONSUMER HAD TO PAY $837.00 TO HAVE CRANK SHAFT SENSOR/IGNITION REPLACED. *AK *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135701September 7, 2005
STEERING:RACK AND PINION
I TOOK CAR MY CAR INTO A SHOP TO HAVE CHECKED OUT, ONE OF MY COMPLAINTS WAS THAT MY STEERING APPEARED TO BE LOOSE AND NOT TURNING RIGHT WHEN I TURN LEFT ESPECIALLY. ALTHOUGH THIS DOESN'T HAPPEN CONTINUOUSLY IT HAS BECOME A BIG CONCERN OF MINE. IT SOMETIMES FEELS LIKE I DON'T HAVE CONTROL OVER THE STEERING WHEEL. THE MECHANIC LOOKED UP AND FOUNDED THAT A RECALLED HAD BEEN PLACED ON THIS MAKE OF AUTO. I CONTACTED GENERAL MOTORS IMMEDIATELY, ONLY TO BE TOLD THAT MY CAR WAS NOT INCLUDED IN RECALLED. THIS PROBLEM IS SERIOUS AND I WILL LIKE TO KNOW IF THERE IS ANYWAY YOU CAN ASSIST ME. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10135483September 6, 2005
ENGINE AND ENGINE COOLING
I RETURNED HOME FROM A SHORT TRIP TO THE STORE ON 9/3/05, TURNED OFF THE CAR, AND PARKED MY 2001 BUICK REGAL GS IN THE DRIVEWAY. ABOUT 5-10 MINUTES LATER, MY HUSBAND SAID HE SMELLED SOMETHING BURNING. HE LOOKED OUT THE FRONT DOOR, AND SMOKE AND FLAMES WERE COMING FROM UNDER THE HOOD OF THE CAR. I CALLED 911, AND MY HUSBAND ATTEMPTED TO CONTAIN THE FLAMES UNTIL THE FIRE DEPARTMENT ARRIVED. THE ENGINE TRIED TO START, ON ITS OWN, WHILE IT WAS BURNING. THE CAR RADIO CAME ON. THE ENGINE WAS ENGULFED IN FLAMES WHEN THE FIRE DEPARTMENT ARRIVED. THE CAR APPEARS TO BE A TOTAL LOSS. IN ADDITION, THE HEAT FROM THE FLAMES MELTED THE VINYL SIDING ON MY HOUSE, INASMUCH AS THE CAR WAS PARKED IN FRONT OF THE GARAGE NEXT TO THE HOUSE. *NM
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10134868August 31, 2005
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, STEERING:RACK AND PINION
I HAVE A 2000 BUICK REGAL. IN JUNE 2005 THREE WARNING LIGHTS STARTED SHOWING UP ON MY DASH "CHECK ENGINE", "ANTI LOCK BRAKES" AND "TRACTION CONTROL SYSTEM OFF". THE LIGHT STAYED ON FOR 1 WEEK AND THEN WENT OFF. THIRTY DAYS LATER, THE LIGHT CAME BACK ON AND STAYED ON FOR 1 WEEK AND THEN WENT OFF. I TOOK THE CAR TO THE WILLIAMS FAMILY AUTO MALL DEALERSHIP (WHERE I ORIGINALLY PURCHASED THE CAR AND HAVE HAD MY CAR SERVICED) TO DIAGNOSE THE PROBLEM. THEY TOLD ME THE ANTI LOCK BRAKE SYSTEM NEEDS TO BE REPLACED AND IT WILL COST ME $3,200 TO FIX. THE CAR HAS 80,000 MILES ON IT. I DECLINED HAVING THIS FIXED BECAUSE I DO NOT HAVE THAT KIND OF MONEY TO REPAIR THE CAR. IN THE MIDDLE OF AUGUST, THE THREE WARNING LIGHTS CAME ON AGAIN AND HAVE STAYED ON SINCE THEM. NOW THAT I SEE THE RECALL NOTICE FOR GM'S TRUCKS AND SUV'S WITH ANTI LOCK BRAKE SYSTEM PROBLEMS I WANTED TO SEE IF MY PROBLEMS ARE RELATED TO THE RECALL. I ALSO WANTED TO SEE IF THERE IS ANYWAY I CAN HAVE MY CAR REPAIRED ALONG WITH THIS RECALL NOTICE. ITS NOT RIGHT FOR SUCH A SYSTEM TO GO OUT WITH 80,000 MILES. IN AUGUST 2005, I ALSO HAS THE POWER STEERING GO OUT ON ALL LEFT TURNS. THIS WAS A MAJOR SAFETY ISSUE AND I HAD TO PAY $1,000 TO HAVE THIS FIXED. THIS ALSO HAPPENED AT 80,000 MILES AND AGAIN, IN MY OPINION, SHOULD NOT HAVE GONE OUT. I HAD NO CHOICE BUT TO REPAIR THIS PROBLEM BECAUSE I COULD NOT MAKE ANY LEFT TURNS WITH THE VEHICLE. I TOOK THE CAR TO THE DEALERSHIP FOR AN ESTIMATE WHICH WAS $2,300 WHO SAID THE "RACK" WAS OUT. I THEN TOOK IT TO A LOCAL GARAGE, DEMPSEYS, AND THEY SAID THE "PINION" PART OF THE STEERING WAS OUT. I HAD THE CAR FIXED AT DEMPSEYS FOR $1,000 WITH REFURBISHED PARTS AND THE PROBLEM IS FIXED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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