Buick Regal Complaints

3,261 consumer complaints on file.

#10269816May 24, 2009
FUEL SYSTEM, GASOLINE, ENGINE AND ENGINE COOLING
VEHICLE BACK FIRE THROUGH THE INTAKE AND SMOKE ROLLS OUT FROM UNDER THE HOOD WHEN TRYING TO START THE VEHICLE, NORMALLY START GOOD AFTER SITTING OVER NIGHT, BUT GO TO START IT AGAIN IT WILL BACK FIRE OR THE ENGINE IDLE IS VERY ERRATIC BEFORE IT WILL SMOOTH OUT. I REPLACE SPARK PLUG, SPARK PLUG WIRES, CAM SENSOR, PCV VALVE, FUEL FILTER CHECK BATTERY CONNECTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269335May 19, 2009
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2001 BUICK REGAL. MINUTES LATER AFTER THE CONTACT PARKED THE VEHICLE, IT CAUGHT FIRE. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE AND FILED A REPORT. THERE WERE NO INJURIES AND THE VEHICLE WAS DESTROYED. THE CONTACT WAS ADVISED TO FILE A COMPLAINT WITH THE MANUFACTURER. THE FAILURE MILEAGE WAS 32,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10269342May 19, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE CAUGHT FIRE AFTER THE STARTER AND COOLANT BRACKET WERE REPLACED. THE FIRE DEPARTMENT WAS CALLED TO EXTINGUISH THE FIRE. A POLICE REPORT WAS FILED. THE VEHICLE WAS DESTROYED. THE CONTACT BELIEVED THAT THE INDEPENDENT MECHANIC MAY HAVE PERFORMED SOME FAULTY REPAIRS. THE FAILURE WAS INVESTIGATED AND THE MECHANIC WAS NOT AT FAULT. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V116000 AFTER THE FIRE OCCURRED. THE FAILURE MILEAGE WAS 132,800.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10269095May 18, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT SMELLED A BURNING ODOR IN HER VEHICLE WHILE IT WAS IDLING AND IN MOTION. THE DEALER INSPECTED THE VEHICLE, BUT FOUND NO FAILURES. SHE IS FILING A COMPLAINT WITH THE FTC. THERE WERE NO WARNING LIGHTS ILLUMINATED ON THE INSTRUMENT PANEL. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 50,000 AND CURRENT MILEAGE WAS 52,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268759May 14, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION
TL*THE CONTACT OWNS A 1999 BUICK REGAL. THE VEHICLE WAS PURCHASED WITH A FAULTY TRANSMISSION. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND THEY STATED THAT THE TRANSMISSION HAD PREVIOUSLY BEEN REPLACED PRIOR TO HIM PURCHASING THE VEHICLE. FOUR YEARS LATER, THE TRANSMISSION FAILED AGAIN AND CAUSES THE VEHICLE TO JERK WHILE IN FIRST AND SECOND GEARS. LATELY, THE VEHICLE HAS BECOME DIFFICULT TO DRIVE DUE TO THE JERKING AND SLIPPING. THE CURRENT AND FAILURE MILEAGES WERE 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268601May 13, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT PLACED OIL IN HIS VEHICLE AND TWO DROPS LANDED ON THE MANIFOLD, WHICH CAUSED AN IMMEDIATE FIRE. HE WAS ABLE TO EXTINGUISH THE FIRE WITH A HOSE. THE VEHICLE WAS OPERATING AFTER THE FAILURE, BUT EMITTED A BURNING SMELL WHEN THE ENGINE WAS STARTED. THE DAY BEFORE THE FAILURE, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V116000 AND SCHEDULED A REPAIR APPOINTMENT. HE SPOKE WITH THE DEALER AND ASKED IF THE ODOR WAS A SYMPTOM OF THE RECALL, BUT THE DEALER STATED THAT IT ONLY OCCURRED WHEN THE ENGINE WAS RUNNING. THE MANUFACTURER WAS NOT NOTIFIED. THE CURRENT AND FAILURE MILEAGES WERE APPROXIMATELY 132,000. UPDATED 06/27/09 *BF THE VEHICLE CAUGHT ON FIRE DUE TO OIL DRIPPING ON THE EXHAUST MANIFOLD WHEN THE VEHICLE WAS OFF. UPDATED 06/24/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10268663May 13, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2000 BUICK REGAL. IN APRIL OF 2009, THE CONTACT NOTICED OIL LEAKS IN HER VEHICLE AND SMELLED A BURNING ODOR. SHE TOOK THE VEHICLE TO A MECHANIC, WHO STATED THAT THE VALVE COVER GASKET NEEDED TO BE REPLACED. IN MAY OF 2009, SHE RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 09V116000. THE CONTACT FELT THAT THE SPARK PLUG REMEDY WOULD BE INSUFFICIENT BECAUSE THE OIL COULD STILL LEAK ONTO ANOTHER COMPONENT AND CAUSE A FIRE. THE CONTACT HAD NOT TAKEN THE VEHICLE TO THE DEALER FOR THE RECALL REPAIR; HOWEVER, AN APPOINTMENT WAS SCHEDULED. THE CURRENT MILEAGE WAS 110,023 AND FAILURE MILEAGE WAS APPROXIMATELY 107,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10268472May 12, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1999 BUICK REGAL. IN 2008, THE CONTACT'S VEHICLE CAUGHT FIRE UNDER THE HOOD AT A SCHOOL. THE FIRE DEPARTMENT EXTINGUISHED THE FIRE. THE WIRING UNDERNEATH THE DASHBOARD AND HOOD WERE ALL BURNED. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE AND WAS REPAIRED. RECENTLY, SHE RECEIVED A RECALL NOTICE FOR GM RECALL NUMBER 90047 AND NHTSA CAMPAIGN ID NUMBER 09V116000 (ENGINE AND ENGINE COOLING ON THE ENGINE). THE FAILURE AND CURRENT MILEAGES WERE UNKNOWN. UPDATED 07/14/09. *LJ UPDATED 07/15/09.*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10268374May 11, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT NOTICED OIL LEAKING FROM THE FRONT VALVE COVER GASKET ONTO THE EXHAUST MANIFOLD. THE FAILURE PREVIOUSLY CAUSED THE VEHICLE TO CATCH FIRE. GM RECALL NUMBER 90047 AND NHTSA CAMPAIGN ID NUMBER 09V116000 WILL NOT CORRECT THE FAILURE. THE CONTACT WILL TAKE THE VEHICLE IN FOR REPAIR. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10268130May 6, 2009
ENGINE AND ENGINE COOLING
BUICK SAFETY RECALL 07035 ON 1998 BUICK REGAL. CONSUMER STATES THAT HE ASKED FOR REIMBURSEMENT FOR EXPENSES RELATED TO CORRECTING THE SAFETY DEFECT BUT WAS REFUSED. *NJ THE CONSUMER STATED THE VEHICLE SMOKED AND HAD AN ODOR. THE CONSUMER STATED THE RECALL INDICATED A NEW FRONT ROCKER COVER GASKET WOULD BE INSTALLED WITH AN IMPROVED DESIGN AND REPLACE THE SPARK PLUG WIRE CHANNEL WITH NEW RETAINERS. GM SENT THE CONSUMER A DENIAL LETTER THAT STATED 1 OF 3 REASONS WHY HE WAS DENIED. THE CONSUMER WAS INFORMED THE VALVE COVER GASKET WAS LEAKING OIL ONTO THE EXHAUST MANIFOLD. THE CONSUMER TOOK THE VEHICLE BACK TO THE DEALER AND INFORMED THEM THAT HE HAD THE VALVE COVER GASKETS REPLACED. THEY TOLD HIM THE GASKETS USED WERE NOT THE CORRECT ONES AND THE BRACKETS WERE NOT CHANGED. SO, THE DEALER WENT AHEAD AND REPLACED THE GASKETS.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267640May 4, 2009
WHEELS, TIRES
I AM COMPLAINING ABOUT THE RIMS ON MY BUICK. I CONSTANTLY HAVE FLAT OR LOW TIRES. I HAD A FEW MECHANICS LOOK AT MY TIRES AND THEY SAID THE ALUMINUM ON THE RIM IS PEELING OFF. SO THAT MEANS THAT I NEED TO BUY NEW RIMS AND THAT IS EXPENSIVE. IT STARTED OUT ONCE IN A WHILE BUT NOW I FILL UP MY TIRES EVERY THREE OR FOUR DAYS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10267561May 2, 2009
ENGINE AND ENGINE COOLING
2002 BUICK REGAL.. WENT TO THE STORE CAME HOME AND THE WHOLE ENGINE WAS ON FIRE. CAR WAS JUST PAID OFF THIS MONTH AFTER 5 YEARS AND WE NEED ADVICE. WHO CAN HELP US? WHO CAN WE CALL? *TR UPDATED 05/07/09
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10267081April 28, 2009
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, EXTERIOR LIGHTING:HEADLIGHTS, LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT EXPERIENCED SEVERAL FAILURES WITH THE POWER WINDOWS EVER SINCE THE VEHICLE WAS PURCHASED. WHEN ENTERING THE VEHICLE AND PROCEEDING TO ROLL DOWN THE FRONT WINDOW, THE WINDOW STALLED AND WAS UNABLE TO BE ROLLED BACK UP. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE REGULATOR AND THE RETAINER WERE FAILING. THE VEHICLE WAS REPAIRED. THE VEHICLE HAS FAILED EIGHTEEN TIMES OVER THE YEARS SINCE 2004 AND EACH TIME THE SAME PART HAS BEEN REPLACED. ON APRIL 16, 2009, THE FRONT PASSENGER WINDOW FAILED. THE VEHICLE WAS TAKEN TO THE DEALER AND THEY STATED THAT THE REGULATOR FAILED. THE TECHNICIAN BOLTED UP THE WINDOW. THE CONTACT WAS INFORMED THAT SHE WOULD NEVER BE ABLE TO USE THAT WINDOW AGAIN AND THERE WAS NO REMEDY TO REPAIR IT; THEREFORE, IT WILL CONTINUE TO FAIL. THE MANUFACTURER STATED THAT NO COMPENSATION WOULD BE PROVIDED AND THE CONTACT WOULD BE RESPONSIBLE FOR THE REPAIR COST. THE FAILURE MILEAGE WAS 20,000 AND CURRENT MILEAGE WAS 50,000. UPDATED 7/9/09 *CN THE CONSUMER STATED THE WINDOWS WOULD MAKE A CLICKING SOUND AND THEN IT WOULD FALL DOWN INTO THE DOOR PANEL. DURING RAINY WEATHER, THE DRIVERS SIDE DOOR WOULD NOT OPEN, THE HEADLIGHTS WOULD NOT SHUT OFF AND THE CHECK ENGINE LIGHT ILLUMINATED. UPDATED 07/17/09.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10265552April 15, 2009
ENGINE AND ENGINE COOLING
OUR 1998 BUICK REGAL CAUGHT FIRE IN THE ENGINE BACK IN APRIL OF 2006. THE FIRE STARTED ABOUT 5-10 MINUTES AFTER THE CAR WAS PUT PARKED IN THE LOT AT WORK. OBVIOUSLY, I AM JUST LEARNING ABOUT THE RECALL. THIS EVENT WAS NOT OTHERWISE REPORTED TO BUICK. THE ENTIRE FRONT OF THE CAR WAS ENGULFED IN FLAMES PRIOR TO THE FIRE DEPARTMENT ARRIVING TO EXTINGUISH THE FIRE. IT WAS A FRIGHTENING EXPERIENCE. I JUST THOUGHT I SHOULD REPORT IT SO THERE IS A MORE ACCURATE REPORT ON HOW FREQUENTLY THIS TYPE OF THING OCCURRED. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10265239April 14, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 BUICK REGAL. WHEN THE CONTACT STARTED THE VEHICLE, THE ENGINE BLEW AND BEGAN TO BURN. THE VEHICLE WAS DESTROYED. THE FIRE DEPARTMENT WAS NOT CALLED TO THE SCENE. THE INSURANCE COMPANY WOULD NOT INVESTIGATE THE CAUSE OF THE FIRE. THE CURRENT AND FAILURE MILEAGES WERE 135,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10265115April 13, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT DOES NOT OWN A 1997 BUICK REGAL. THE CONTACT READ AN ARTICLE REGARDING NHTSA CAMPAIGN ID NUMBER 09V116000. THE RECALL WAS ISSUED DUE TO AN OIL LEAK THAT COULD CAUSE THE VEHICLE TO CATCH FIRE. HE BELIEVED THAT THE REMEDY FOR THE RECALL WOULD NOT REPAIR THE FAILURE. GM STATES THAT THEY WILL REMOVE THE SPARK PLUG WIRE RETENTION CHANNEL AND INSTALL TWO NEW PLUG WIRES. HE BELIEVES THAT THIS WILL NOT CORRECT THE FAILURE AND THE VEHICLE COULD STILL CATCH FIRE IN THE FUTURE. THE CONTACT BELIEVES THAT THE LEAKS SHOULD BE REPAIRED AT THE CORE OF THE ISSUE. THERE IS NOT ONE PARTICULAR VEHICLE IN QUESTION, BUT THE RECALL INCLUDES THE 1997-2003 BUICK REGALS, 2000-2003 CHEVROLET IMPALAS, 1998-1999 CHEVROLET LUMINAS, 1998- 2003 CHEVROLET MONTE CARLOS, 1998-1999 OLDSMOBILE INTRIGUES, AND 1997-2003 PONTIAC GRAND PRIXS. THE VIN AND MILEAGES WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263196March 26, 2009
STEERING
WHEN TURNING TO THE LEFT I LOOSE POWER STEERING CONTROL AND WHEN I TURN TO THE RIGHT IT WORKS MOST OF THE TIME BUT NOT ALL THE TIME LEAVING IT VERY HARD TO TURN. MECHANIC CHECKED THE POWER STEERING AND SAID THAT IT WAS ALRIGHT AND THAT THEIR WAS A RECALL ON THE LOWER PINION GEAR AND TO CHECK IT OUT. O A COUPLE OF OCCASION MY STEERING WAS OUT OF WHACK WHILE DRIVING AND I ALMOST WENT IN THE DITCH. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10263076March 25, 2009
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 1998 BUICK REGAL. WHILE PARKED IN A PUBLIC PARKING LOT, THE VEHICLE CAUGHT FIRE UNEXPECTEDLY. THE FIRE DEPARTMENT WAS CALLED TO THE SCENE AND A REPORT WAS FILED. THE FIRE REPORT INDICATED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. THE VEHICLE WAS COMPLETELY DESTROYED AND TOWED TO THE COLLISION CENTER. THE INSURANCE COMPANY AND MANUFACTURER WERE NOTIFIED OF THE FAILURE, BUT COULD NOT DETERMINE THE CAUSE. AFTER THE FIRE, THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN ID NUMBER 08V118000 (ENGINE AND ENGINE COOLING), IN WHICH THE VIN WAS INCLUDED IN THE RECALL. THE FAILURE AND CURRENT MILEAGES WERE 120,000. UPDATED 04/02/09. *JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10262365March 18, 2009
ENGINE AND ENGINE COOLING
2000 BUICK REGAL STALLS WHILE DRIVING MY 2000 BUICK REGAL HAS DIED MULTIPLE TIMES IN THE LAST WEEK AS I WAS DRIVING. THE ENGINE QUITS IN AS LITTLE AS FIVE MINUTES, BUT MIGHT TAKE LONGER, AND ALWAYS HAPPENS AS I AM DECELERATING (FOOT OFF THE ACCELERATOR, APPLYING BRAKE). CRANKING CAUSES THE ENGINE TO FIRE, BUT NOT ENOUGH TO KEEP RUNNING. IT MIGHT TAKE UP TO TWENTY TRIES TO GET IT RUNNING AGAIN. EN ROUTE TO MY MECHANIC, DRIVING SLOWLY AND GENTLY, THE CAR WOULD NOT STALL. THE MECHANIC ROAD TESTED THE CAR, AND MADE IT STALL. INITIALLY, ERROR CODES P0300, P0463, P1096, P0103 AND P0128 WERE READ. THE OLDER BATTERY WAS REPLACED AND THE POSITIVE CABLE SERVICED. THE ECM WAS REPROGRAMMED (COST: $100!), AND THE REGAL RAN WELL FOR A DAY. SHORTLY THEREAFTER, IT BEGAN DYING AS BEFORE, AND WAS RETURNED TO THE SHOP. SINCE THEN, IT HAS BEEN IN HIS SHOP FOR FOUR DAYS, ENGINE IDLING WITH TEST EQUIPMENT ATTACHED. WHEN IT DIES, IT STARTS UP IMMEDIATELY, AND NO ERROR CODES ARE PRESENT. HE IS AT A LOSS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261821March 14, 2009
ENGINE AND ENGINE COOLING
MY CAR IS OVERHEATING AND LEAKING EXCESSIVE DEXCOOL FROM THE INTAKE MANIFOLD GASKETS AND COOLANT ELBOW. WESTLUND BUICK GMC, BUICK, PONTIAC IN SEATTLE, WA HAS DIAGNOSED THE INTAKE MANIFOLD GASKETS AND THE COOLANT ELBOW HAVE GONE BAD. A CUSTOMER SERVICE REPRESENTATIVE AT BUICK CUSTOMER SERVICE HAS INFORMED ME THAT THERE IS A VIN SPECIFIC RECALL ON THIS ISSUE. BUICK CUSTOMER SERVICE HAS VERIFIED MY VIN IS NOT PART OF THAT RECALL BUT I FEEL THAT MY VEHICLE SHOULD BE INCLUDED SINCE IT IS THE SAME MAKE, MODEL, AND YEAR OF OTHER VEHICLES INCLUDED IN THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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