Buick Regal Complaints

3,261 consumer complaints on file.

#10575939March 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE WOULD JERK WITHOUT WARNING. THE CONTACT MENTIONED THAT THE KEYS WOULD DANGLE FROM THE IGNITION SWITCH. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 85,000 AND THE CURRENT MILEAGE WAS 126,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575988March 31, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE VEHICLE WAS TAKEN TO THE DEALER WHERE THE IGNITION WAS REPLACED. THE MANUFACTURE WAS NOTIFIED OF THE ISSUE. THE FAILURE MILEAGE WAS 37,500 AND THE CURRENT MILEAGE WAS 47,922. UPDATED 05/19/14*LJ UPDATED 7/24/17 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575636March 29, 2014
ELECTRICAL SYSTEM
I PURCHASED A NEW 2013 BUICK REGAL E-ASSIST VEHICLE FROM THE GM DEALERSHIP IN ST. CATHARINES. WHEN I ATTEMPTED TO START MY NEW CAR AND DRIVE IT FOR THE FIRST TIME, TO MY SURPRISE AND DISMAY, THE EMERGENCY LIGHTS WENT OFF, WINDSHIELD WIPERS STARTED WIPING, AUDIBLE WARNING SOUNDS WENT OFF, AND THE CAR STARTED MAKING LOUD SCREECHING NOISES! THE VEHICLE SOUNDED AS IF IT WAS CRYING AND DYING! I WAS FRIGHTENED THAT THE VEHICLE WAS GOING TO EXPLODE IN MY GARAGE! I IMMEDIATELY EXITED THE CAR. WHEN I RETURNED TO THE VEHICLE A FEW MOMENTS LATER, ALL POWER WAS OFF IN THE VEHICLE. IT APPEARED AS IF THE VEHICLE HAD A POWER FAILURE. UPON DOING SOME RESEARCH ONLINE I FOUND THAT APPARENTLY, TO MY SURPRISE, THERE WAS A RECALL ON THE VEHICLE (RECALL # 13146) DUE TO A POTENTIAL MALFUNCTION ISSUE WITH THE GENERATOR CONTROL MODULE. APPEARS THAT MY VEHICLE WAS ONE OF THE VEHICLES AFFECTED BY THE DEFECTIVE GCM, HOWEVER THE VEHICLE WAS SOLD TO ME PRIOR TO HAVING THE GCM REPLACED! I AM EXTREMELY DISPLEASED THAT THE RECALL WAS NOT DEALT WITH BY THE DEALERSHIP! WHILE MY VEHICLE WAS TOWED TO THE GM DEALERSHIP AND SUCCESSFULLY REPAIRED, THIS SITUATION HAS CAUSED ME AN UNACCEPTABLE AMOUNT OF STRESS, EMOTIONAL TRAUMA, AND PHYSICAL SYMPTOMS SUCH AS HEART PALPITATIONS AND INSOMNIA! FOR THE PAST MONTH, I HAVE HAD PERPETUAL NIGHTMARES RELATED TO THIS E-ASSIST VEHICLE! I AM EVEN FRIGHTENED TO APPROACH THE VEHICLE AND START IT, FOR FEAR OF WHAT MIGHT HAPPEN AGAIN! I AM CONSTANTLY WORRIED THAT THE VEHICLE IS GOING TO EXPLODE OR CATCH FIRE! FURTHERMORE, I HAVE TRIED DRIVING THE CAR FOR SHORT DISTANCES DAILY, BUT I HAVE BEEN EXPERIENCING HEADACHES, ANXIETY, DIZZINESS, AND NUMBNESS WHILE DRIVING. DUE TO THE TRAUMA AND NEGATIVE HEALTH PROBLEMS (HEART PROBLEMS, INSOMNIA, ETC.) THAT I HAVE EXPERIENCED AS A RESULT OF THIS E-ASSIST VEHICLE, I AM IN THE PROCESS OF TRADING IN FOR A NON HYBRID. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10575315March 28, 2014
STRUCTURE:BODY, SERVICE BRAKES
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED UPON INSPECTION, IT WAS DETERMINED THAT THE BRAKE LINES AND THE FRAME WERE COVERED WITH RUST. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE THE FAILURE WAS CONFIRMED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE AND VIN WERE NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574753March 25, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING 50 MPH, THE VEHICLE STALLED AS ALL OF THE WARNING LAMPS ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIAN DIAGNOSED THAT THE IGNITION SWITCH WAS DEFECTIVE AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 50,000 AND THE CURRENT MILEAGE WAS 118,000. UPDATED 05/12/14*LJ *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10574298March 23, 2014
UNKNOWN OR OTHER
WHEN I HIT BREAKS MY HEADLIGHTS GO OUT NO ACCIDENT YET
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573438March 19, 2014
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2004 BUICK REGAL. THE CONTACT STATED THAT THE IGNITION MODULE FAILED, CAUSING THE VEHICLE TO STALL SPORADICALLY AND WITHOUT WARNING. THE CONTACT WOULD SHIFT FROM PARK TO NEUTRAL BEFORE ATTEMPTING TO RESTART THE VEHICLE. ADDITIONALLY, THE INSTRUMENT PANEL LIGHTS WOULD FLICKER INDEPENDENTLY. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO WAS UNABLE TO DIAGNOSE THE PROBLEM. THE FAILURE LATER RECURRED AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH WAS REPAIRED BUT TO NO AVAIL. THE DEALER THEN STATED THAT THE IGNITION CYLINDER. WOULD NEED REPLACING HOWEVER, THE PART WAS NOT AVAILABLE TO COMPLETE THE REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 97650.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10572661March 16, 2014
ELECTRICAL SYSTEM
I HAVE BEEN HAVING STALLING PROBLEMS I. E. IGNITION. GOING OVER BUMPS AND TURNING ON THE LEFT TURN SIGNAL SEEMED TO CAUSE IT TO STALL FOR OVER A YEAR. I PRETTY MUCH QUIT DRIVING THE CAR UNLESS IT WAS LESS THAN 3 MILES LIKE GOING TO THE GROCERY STORE OR THE GOLF COURSE. I FINALLY TOOK IT IN TO THE DEALER AND THEY HAD NEVER SEEN ANYTHING LIKE IT. SEPT. 17, 2013. ANYWAY, THEY REPAIRED IT FOR $556.40. I HAVE ONLY HAD THE KEYS THAT CAME WITH IT, STARTER AND TRUNK AND ONE HOUSE KEY, 3 TOTAL ON THE KEY RING. IN LIGHT OF THE RECENT PROBLEMS, YOU MIGHT WANT TO EXPAND THE SCOPE OF YOUR INVESTIGATION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569378March 14, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE SUDDENLY STALLED. THE VEHICLE WAS TAKEN TO A PRIVATE MECHANIC WHERE IT WAS FOUND THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT CONTACTED ABOUT THE FAILURE. THE FAILURE MILEAGE AND VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569463March 14, 2014
SEAT BELTS
SEATBELT BUCKLE FROZE, WOULDNOT RELEASE, HAD TO CUT THE SEATBELT TO GET OUT OF CAR... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569186March 13, 2014
ENGINE, ELECTRICAL SYSTEM
DRIVING ON THE HIGHWAY AND ALL OF A SUDDEN, ALL THE LIGHTS AT THE DASHBOARD CAME ON. WENT TO THE NEAREST EXIT AND PARK IN A PARKING LOT. TRIED TO RESTART THE CAR AGAIN BUT WOULD NOT. WHEN CLICKING, ALL THE LIGHTS AT THE DASHBOARD COMES AND STARTS BLINKING AND FLASHING. CHECKED AND REPLACED A NEW BATTERY BUT THAT WAS NOT THE SOLUTION. CAN START BUT WHEN YOU ENGAGE OR TRY TO TURN THE TURNING SIGNAL EITHER SIDE, THE CAR TURNS OFF. I HAD TO TOW MY CAR TO THE GARAGE WHERE THEY PUT IT ON THE MACHINE AND FOUND OUT ABOUT A. FAULT IGNITION SWITCH AND THE. COMPUTER. REPLACED ALL OF THE THEM BUT STILL. SOME LIGHTS KEEP COMING ON. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10569211March 13, 2014
ENGINE
I RECEIVED A LETTER FROM BUICK WHICH SAID MY BALANCING BELT (TIMING CHAIN) COULD BREAK CAUSING ENGINE DAMAGE. THEY WOULD NOT DO ANYTHING ABOUT IT UNTIL IT BROKE. THEY EXTENDED THE WARRANTY IN CASE THAT HAPPENED. IF THE TIMING CHAIN BREAKS AND THE ENGINE STOPS, I WILL LOSE STEERING CONTROL WHICH IS A COMFORTING THOUGHT. IF I AM ON INTERSTATE DOING 70 MPH AND LOSE STEERING, GOOD BYE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568894March 12, 2014
ELECTRICAL SYSTEM
ABOUT THREE WEEKS AGO WE HAD TO REPLACE A FAULTY IGNITION SWITCH IN OUR 2003 BUICK REGAL. A WEEK PRIOR TO THAT, IT BEGAN TO EXPERIENCE "STRANGE" PROBLEMS: THE "SERVICE ENGINE SOON" AND "ABS" LIGHTS CAME ON INTERMITTENTLY; THERE WERE SOMETIMES ODD SOUNDS DURING BREAKING AND WHEN USING THE TURN SIGNAL. THEN, ONE MORNING ON MY WAY TO WORK, THE CAR COMPLETELY LOST ALL POWER WITHOUT ANY WARNING. LATER THAT DAY IT HAPPENED AGAIN. THE FIRST TIME IT LOST POWER, I HAD JUST PUT THE TURN SIGNAL ON AND SLOWED DOWN TO GO AROUND A CAR IN ORDER TO GET INTO MY TURNING LANE. IF I HAD NOT ALREADY BEGUN TO TURN THE STEERING WHEEL, I WOULD HAVE HIT THE BUMPER OF THE CAR IN THE LANE TO MY RIGHT. I WAS ABLE TO COME TO A COMPLETE STOP AND PUT THE CAR IN PARK. FORTUNATELY--- ESPECIALLY SINCE IT WAS MORNING RUSH HOUR---I WAS ABLE TO RESTART THE CAR AND CONTINUE THROUGH THE INTERSECTION. I PROCEEDED ON TO WORK WITHOUT FURTHER INCIDENT EXCEPT THAT MOST OF THE DASH LIGHTS HAD COME ON AND REMAINED ON. WHEN I PULLED TO END OF THE DRIVEWAY AS I LEFT WORK, THE CAR AGAIN STOPPED. I DROVE HOME AND SCHEDULED AN APPOINTMENT TO HAVE THE CAR CHECKED OUT THE NEXT DAY. THE PROBLEM WAS A FAULTY IGNITION SWITCH. THANKFULLY, THERE WERE NO ACCIDENTS AS A RESULT OF THE CAR LOSING POWER AS I WAS DRIVING THAT DAY, AND EVERYTHING SEEMS TO BE BACK TO NORMAL SINCE HAVING THE SWITCH REPLACED.. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568705March 12, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED WHILE DRIVING APPROXIMATELY 60 MPH THE ENGINE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD. UPON RESTARTING, THE VEHICLE RESUMED NORMALLY. THE FAILURE RECURRED INTERMITTENTLY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE FAILURE MILEAGE WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568728March 12, 2014
ENGINE, SERVICE BRAKES, STEERING
WHILE TRAVELING HOME FROM WORK ON A VERY BUSY STREET (HIGHWAY) THE CAR DIED. SINCE THEN I NEVER KNOW WHEN IT'S GOING TO DO IT AGAIN. SOME DAYS IT DIES 5 OR 6 TIMES. I'M A SENIOR RELIANT ON SOCIAL SECURITY INCOME AND ANY EXPENSE IS "UNWELCOME", HOWEVER, I HAVE SPENT NEARLY $1,000 TO NO AVAIL. SEVERAL TIMES AFTER A REPAIR THE CAR DIED A BLOCK FROM THE REPAIR SHOP. THIS USUALLY HAPPENS IN TRAFFIC. I HAVE TRAINED MYSELF TO FLIP THE SHIFT GEAR INTO NEUTRAL & TURN THE KEY ON(CAR USUALLY RESTARTS - IN 2 INSTANCES IT DID NOT AND I WAS ABLE TO NAVIGATE INTO A NEARBY DRIVEWAY USING "ARMSTRONG POWER STEERING"). CHARACTERISTICS ARE THE SAME AS THOSE NOTED IN THE CURRENT (MARCH 2014) GM RECALL. I LOVE THE VEHICLE AND AM NOT IN A POSITION TO BUY ANOTHER, THEREFORE, IT WOULD BE SPLENDID FOR GM TO OFFER TO REPAIR IT. IT IS NOT JUST ME, AN AUTO REPAIR SHOP LOOKED ON-LINE @ WWW.CARCRAZY.COM AND DISCOVERED MANY BUICK REGAL OWNERS AS FAR BACK AS 1993 & 94 HAVE THE SAME ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10568505March 11, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT WAS DRIVING APPROXIMATELY 30 MPH WHEN THE ENTIRE DASHBOARD ILLUMINATED FOLLOWED BY THE VEHICLE IMMEDIATELY STALLING. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO REPLACED THE STARTER HOWEVER, THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS THEN TOWED TO AN AUTHORIZED DEALER, WHO REPLACED THE ANTI-THEFT ELECTRICAL DEVICE HOWEVER THE FAILURE WAS NOT CORRECTED. THE VEHICLE WAS THEN TAKEN TO A PERSONAL MECHANIC WHO MADE UNKNOWN REPAIRS. THE FAILURE DID NOT RECUR FOR SEVERAL MONTHS. THE MANUFACTURER ADVISED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER FOR FURTHER DIAGNOSTIC TESTING AT THE OWNER'S EXPENSE. THE CONTACT DECLINED BECAUSE THE PREVIOUS THREE DIAGNOSTIC TESTS THAT WERE PERFORMED WERE UNSUCCESSFUL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 84,137. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567980March 8, 2014
ELECTRICAL SYSTEM, ENGINE, EXTERIOR LIGHTING
JUST AS THE CURRENT GM RECALL MY BUICK REGAL SUDDENLY LOSES ALL POWER WHILE DRIVING. THE 1ST TIME THIS OCCURRED I WAS ON THE INTERSTATE GOING 60 MPH AT NIGHT, 1ST ALL THE DASH LIGHTS FLASHED ON, THEN MY HEADLIGHTS, POWER STEERING, ALL ELECTRONICS AND ENGINE DIED! LUCKILY I WAS ABLE TO MAKE IT TO THE EMERGENCY LANE! ONCE, I WAS ABLE TO PULL MY FRIGHTENED SELF TOGETHER, THE CAR STARTED RIGHT BACK UP AND I WAS ABLE TO GET OFF THE INTERSTATE AND MAKE IT HOME VERY CAUTIOUSLY. IN THE DAYS FOLLOWING, I TESTED IT JUST DRIVING VERY CLOSE TO HOME AND CONTINUOUSLY HAD THE SAME PROBLEM, SOMEWHAT SEEMING TO OCCUR MORE OFTEN WHEN I USED MY TURN SIGNAL, THESE INCIDENCES OF TOTAL POWER FAILURE OCCURRED @ SPEEDS OF 0-35 MPH, SINCE I WAS UNWILLING TO PUT IT BACK ON THE INTERSTATE. WHEN PERFORMING A SIMPLE INTERNET SEARCH FOR A SOLUTION TO THIS PROBLEM, I QUICKLY FOUND THAT I WAS NOT THE ONLY TO HAVE THIS PROBLEM, SOME WITH A 1998 BUICK REGAL JUST AS MYSELF, AND OTHERS WITH A SIMILAR MAKE & MODEL (STILL GM) AND CLOSE TO THE SAME YEAR, WELL BEFORE 2003. AFTER TAKING THE CAR TO A MECHANIC & GETTING A NEW ALTERNATOR AND BLOWER MOTOR, THE CAR DIED YET AGAIN BEFORE I EVEN MADE IT OUT OF THE PARKING LOT. IT WAS SUGGESTED TO ME TO TRY THE NEW ALTERNATOR BEFORE REPLACING THE IGNITION AND RELATED PARTS WHICH ARE QUITE PRICEY ON THIS VEHICLE WHICH HAS 1 OF THOSE CHIPS IN THE KEY. THIS PROBLEM HAS YET TO BE SOLVED AND I WONDER IF THE CURRENT RECALL IS EVEN MORE OVERDUE THAN THOUGHT. PLEASE HELP! DO NOT WAIT UNTIL MYSELF, MY CHILDREN OR OTHERS SUFFER FATAL CONSEQUENCES! THIS VEHICLE IS NEW TO ME, HAS VERY LOW MILEAGE AND IS IN OTHERWISE IN GREAT CONDITION AND ALSO HAS A SATISFACTORY CARFAX REPORT. MY SINCEREST THANKS! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567846March 7, 2014
ENGINE, VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2010 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE DECELERATED INDEPENDENTLY WITHOUT WARNING. THE FAILURE RECURRED WHENEVER THE VEHICLE WAS BEING DRIVEN. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSIS HOWEVER, THE DEALER WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 13,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10567545March 6, 2014
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 BUICK REGAL. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 60 MPH, THE ENGINE STALLED WITHOUT ANY WARNING. THE VEHICLE RESTARTED AND RESUMED IN OPERATION. THE FAILURE RECURRED FOUR TIMES. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER WHERE THE IGNITION SWITCH WAS REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 15,000. THE VIN WAS UNAVAILABLE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10565816February 25, 2014
ENGINE
THE LOW COOLANT LIGHT SENSOR FLASHES ON AND OFF, IF THE CAR IS IDOL THE TEMPERATURE GAUGE MOVES UP RAPIDLY. I HAVE HAD THE COOLANT AND THERMOSTAT CHECK, BOTH ARE FINE. MY MECHANIC ADVISED TO CHECK THIS WEBSITE FOR ENGINE COOLING RECALL AND THERE IS ONE. I NEED TO KNOW WHERE TO TAKE MY CAR TO GET THIS ISSUE FIXED UNDER THE RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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