Buick Regal Complaints

3,261 consumer complaints on file.

#10836563February 16, 2016
ENGINE
I RECEIVED A LETTER FROM THE NHTSC ABOUT A PROBLEM WITH POSSIBLE OIL LEAK AND FIRE IN MY ENGINE. I WAS INFORMED THAT A REMEDY IS NOT YET AVAILABLE FOR THIS PROBLEM. I HAVE ONLY THIS ONE VEHICLE AND I AM IN FEAR OF A TRAFFIC ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10836306February 15, 2016
ENGINE
HOW LONG DOES THE NHTSA ALLOW GM TO FIX RECALL 15757? IT APPEARS THAT GM IS JUST WAITING CONSUMERS OUT BECAUSE OF THE AGE OF VEHICLES, I.E., AFFECTED UNITS ARE PROBABLY BEING TAKEN OUT OF SERVICE AND THE LONGER GM WAITS, MORE OF THEIR RESPONSIBILITY NATURALLY GOES AWAY. I CALLED THE BUICK RECALL HOTLINE AND THEY STATED THAT THEY HAD NO IDEA WHEN A "FIX" WOULD BE ISSUED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825824February 12, 2016
ENGINE
TL* THE CONTACT OWNS A 2003 BUICK REGAL. THE CONTACT STATED THAT WHILE PARKED, IT WAS OBSERVED THAT ENGINE OIL WAS LEAKING FROM UNDERNEATH THE VEHICLE ONTO THE GROUND. THE FAILURE OCCURRED CONSTANTLY. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLANT) HOWEVER, THE PART FOR THE RECALL WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS UNKNOWN. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10838344February 11, 2016
ENGINE
2004 BUICK REGAL. CONSUMER WRITES IN REGARDS TO NO PARTS AVAILABLE TO REPAIR EXHAUST MANIFOLD PROBLEM RECALL NOTICE. *SMD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825599February 11, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT RECEIVED A NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 04/07/16*LJ UPDATED 05/24/18*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825050February 9, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT SMELLED A STRONG ODOR OF BURNING ENGINE OIL INSIDE AND OUTSIDE THE VEHICLE. THE ENGINE OIL WAS VISIBLE ON THE GROUND. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 159,000. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825089February 9, 2016
ELECTRICAL SYSTEM, ENGINE
WHILE DRIVING THE CAR, IT STALLED AND CUT OFF WHILE IN THE MIDST OF MAKING A RIGHT HAND TURN. ALL POWER WAS ON TEMPORARILY BUT THE ENGINE WAS UNABLE TO TURN OVER AFTER CUTTING OUT. THE DEALERSHIP IS UNABLE TO DIAGNOSE THE ISSUE, AND APPARENTLY THE ISSUE HAS OCCURRED BEFORE TO THE PREVIOUS OWNER. THE CAR IS STILL UNDER A 5 YEAR 100,000 POWERTRAIN WARRANTY. IT APPEARS NO PROPER DIAGNOSIS HAS OCCURRED AND THIS ISSUE HAS BEEN OCCURRING ON THE CAR SINCE APPROX. 52,000 MILES CURRENT MILLAGE IS 75,900. I HAVE REFERENCED PREVIOUS TSB NHTSA ID 10037218 TO THE DEALERSHIP AND HAVE RECEIVED NO RESPONSE AS OF YET AS TO THE UNDERLYING ISSUE. I HAVE DISCOVERED OTHER OWNERS HAVING SIMILAR ISSUES ON WEBSITES SUCH AS CARCOMPLAINTS.COM AND VARIOUS BUICK REGAL FORUMS. THIS APPEARS TO ME AS A MAJOR SAFETY ISSUE AS WHEN THE CAR SHUTS OFF IT DOES NOT POWER BACK ON, AND IT CUTS SEEMINGLY RANDOMLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825087February 9, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10825140February 9, 2016
ENGINE
TL* THE CONTACT OWNED A 1998 BUICK REGAL. THE CONTACT STATED THAT WHILE THE VEHICLE PARKED AND UNOCCUPIED, THE VEHICLE IGNITED INTO FLAMES. THE FIRE DEPARTMENT EXTINGUISHED THE FLAMES AND INFORMED THAT THE FIRE ORIGINATED IN THE ENGINE COMPARTMENT. A POLICE REPORT WAS FILED. THE VEHICLE WAS DEEMED AS DESTROYED AND TOWED TO A SAVAGE FACILITY. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 122,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10825230February 9, 2016
SEATS
WHILE DRIVING I SMELT SOMETHING BURNING AND FOUND THAT THE HEATED SEAT OVER HEATED TO THE POINT IT MELTED ITEMS IN MY PURSE,COAT, WALLET, AND BURNT THE LEATHER SEAT. NO ONE WAS IN THE SEAT BUT I FEEL THIS IS A DEFINITE SAFETY ISSUE. I CALLED BUICK AND WAS TOLD THIS WAS NOT A RECALL ISSUE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824789February 8, 2016
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT STATED THAT THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT DIAGNOSED THE VEHICLE WAS LEAKING FUEL. IN ADDITION, THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT PROVIDED. VIN TOOL CONFIRMS PARTS UNAVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824912February 8, 2016
ENGINE
TL* THE CONTACT OWNS A 2000 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE DEALER HAD NOT RECEIVED THE PART FROM THE MANUFACTURER. THE MANUFACTURER WAS UNABLE TO PROVIDE A SPECIFIC TIME FRAME AS TO WHEN THE PARTS WOULD BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824631February 6, 2016
STRUCTURE:BODY
DRIVERS SIDE DOOR DOES NOT OPEN FROM INSIDE OR OUTSIDE. THE DOOR DOES NOT WORK WITH KEY EITHER. LOCK SEEMS TO WORKING BUT DOOR DOES NOT OPEN. THE CAR ONLY HAS 60,000 MILES ON IT. THIS IS A VERY COMMON PROBLEM WITH THIS CAR AND SHOULD BE A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824462February 5, 2016
ENGINE
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824480February 5, 2016
ENGINE
TL* THE CONTACT OWNS A 1998 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824134February 4, 2016
EXTERIOR LIGHTING
PASSENGERS SIDE HEAD LIGHT AND WIRE CONNECTED TO IT MELTED THERE WAS SMOKE IN THE HEADLIGHT HOUSING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824186February 4, 2016
ENGINE
LATE DECEMBER I RECEIVE RECALL 15757 WHICH STATED THE ISSUE WITH THE POSSIBLE ENGINE COMPARTMENT FIRE. IT ALSO STATED THAT 'PARTS TO REPAIR YOUR VEHICLE ARE NOT CURRENTLY AVAILABLE. MY CAR WENT ON FIRE ON JANUARY 19, 2016 AND WAS DESTROYED. IT WAS PARKED FOR ABOUT TWENTY MINUTES AFTER I DROVE IT FOR ABOUT 30 MINUTES.THE CAR THAT I HAVE HAD FOR 200,000 MILES BECAUSE WE LOVED THE CAR AND TOOK EXTREMELY GOOD CARE OF, WHICH WOULD HAVE LASTED AT LEAST ANOTHER TWO TO THREE YEARS, IS NOW GONE. I REPORTED IT PROMPTLY ON JANUARY 21, 2016 TO AN EXTREMELY GRACIOUS WOMAN NAMED ELIZABETH, AND WAS GIVEN THE SERVICE REQUEST NUMBER. AN INSPECTION OF MY VEHICLE WOULD OCCUR I WAS TOLD. I WAS JUST NOW TOLD ON THE PHONE THAT BECAUSE I MADE A CLAIM TO MY INSURANCE COMPANY, THAT GM / BUICK CONSIDERS THE MATTER CLOSED. IN WHAT WORLD DOES THAT MAKE SENSE??? I AM NOW FACED WITH THE NEED TO PURCHASE ANOTHER VEHICLE WHICH I CAN ILL AFFORD. EVEN WITH THE INSURANCE SETTLEMENT, I WILL INCUR DEBT THAT THAT WAS NOT IN MY PLANS AND WILL BE EXTREMELY DIFFICULT TO ARRANGE. BESIDES THE MONEY, IS THERE NO CONSIDERATION TO THE TURMOIL THIS HAS CAUSED. HAVE YOU EVER WATCHED YOUR CAR GO UP IN FLAMES? HAVE YOU EVER HAD TO TELL YOUR SPOUSE THAT THE VEHICLE SHE HAS METICULOUSLY CARED FOR SO LONG JUST BURNED TO A CRISP? THE FIRE OCCURRED IN MY WORKPLACE PARKING LOT AND WAS PUT OUT BY OUR LOCAL VOLUNTEER FIRE DEPT. I HAVE GONE TO GREAT LENGTHS TO MAKE SURE THAT MY INSURANCE COMPANY WAS AWARE THAT THE CAR NEEDED TO BE INSPECTED BY GM TO INSURE THAT THAT THE FIRE WAS RELATED TO THE RECALL ISSUE. I UNDERSTAND THAT PERFECTLY. I ALSO COMMUNICATED TO GM WHERE THE VEHICLE WAS BEING TOWED TO AND PROVIDED NAMES AND PHONE NUMBERS. IN FOLLOWING UP I WAS NOW TOLD THAT NOTHING WAS DONE AND NOTHING IS TO BE DONE!
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10824242February 4, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824285February 4, 2016
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2001 BUICK REGAL. THE CONTACT RECEIVED A RECALL NOTIFICATION FOR NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING). THE PART NEEDED WAS UNAVAILABLE TO PERFORM THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. UPDATED 03/16/16*LJ UPDATED 03/30/16.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10824039February 3, 2016
ENGINE
TL* THE CONTACT OWNS A 1999 BUICK REGAL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V701000 (ENGINE AND ENGINE COOLING) AND STATED THAT THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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