Buick Lucerne Complaints (2007)

164 consumer complaints on file.

#10560842January 21, 2014
STEERING, SUSPENSION, SERVICE BRAKES, HYDRAULIC
WHEN BRINGING THE CAR IN FOR GRINDING BRAKES, MY MECHANIC INFORMED ME THAT MY RACK AND PINION WAS LEAKING AND MY REAR STRUTS WERE BROKEN AND LEAKING. (THIS WAS LATER CONFIRMED WITH A BUICK DEALERSHIP). I WAS INFORMED THAT MY CAR WOULD NOT BE ABLE TO PASS MY YEARLY INSPECTION WITHOUT THE RACK AND PINION REPAIR. I WAS ALSO INFORMED THAT THE REPAIR WOULD BE QUITE COSTLY. I WAS STUNNED SINCE I HAVE HAD NOTHING BUT COMPLAINTS AND REPAIRS WITH THIS CAR WHICH I AM STILL PAYING FOR, THE LAST PAST TWO AND A HALF YEARS RESPECTIVELY. I ONLY HAVE THE CAR FOR FOUR YEARS. I FEEL THE CAR IS TOO YOUNG TO HAVE SO MANY ISSUES ESPECIALLY SOMETHING AS SERIOUS AS A RACK AND PINION REPAIR NEEDED. THIS IS A SAFETY ISSUE. I CANNOT DRIVE THE CAR LIKE THIS EXCEPT LOCALLY AND I HAVE TO WATCH THE POWER STEERING FLUID WHICH I HAVE BEEN DOING. I ALSO CANNOT DRIVE IT NOW SINCE MY INSPECTION IS EXPIRED. I DO NOT HAVE THE MONEY TO PAY FOR THIS RIGHT NOW AND I HAVE HAD EXHAUSTIVE ISSUES WITH THIS CAR. I APPROACHED BUICK AND THEY ARE NOT RECEPTIVE. THE CAR IS NO LONGER IN WARRANTY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552156November 13, 2013
AIR BAGS
MY AIR BAG LIGHT NOW REMAINS ON. THE MECHANIC HAS INDICATED THAT DUE TO DIFFERENT DRIVERS USING THE CAR AND CHANGING THE POSITION OF THE SEAT THE CONNECTION HAS BEEN SEVERED. PER THE MECHANIC , BUICK IS REPAIRING THE CARS FOR ONLY THOSE PEOPLE THAT HAVE LESS THAN 36,000 MILES. HOW CAN THEY NOT REPAIR FOR ME? WE HAVE 3 DRIVERS IN THE FAMILY AND ARE NOT THE SAME IN HEIGHT. ON PAGE 76 OF THE OWNERS MANUAL IT INDICATES THAT THE CAR HAS A SENSOR TO DETERMINE WHERE THE DRIVER IS SITTING. I WOULD EXPECT THE CAR TO NOT "WEAR" OUT IN SENSING AND SEVER THE CONNECTION. CAN YOU ASSIST WITH THIS? MY VEHICLE HAS 98572 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10550383October 31, 2013
STEERING
CAR MADE A WHIRRING SOUND WHEN TURNING. TOOK IT TO THE DEALERSHIP AND THEY SAID THAT I NEED RACK AND PINION REPLACED. THERE WAS A TSB FOR FLUID LEAK FROM STEERING GEAR LINE CONNECTION WHICH I DID NOT KNOW ABOUT - THEREFORE MY POWER STEERING FLUID WAS ALMOST EMPTY. I AM A SENIOR CITIZEN AND THINK I SHOULD HAVE BEEN CONTACTED ABOUT THE TSB. THIS IS A SAFETY ISSUE IF IT AFFECTS THE STEERING AND I BELIEVE THE DEALERSHIP SHOULD BE RESPONSIBLE. ALSO WHEN I WAS AT THE DEALERSHIP ON MONDAY ANOTHER MAN WAS TOLD HE NEEDED TO HAVE RACK AND PINION REPLACED ON HIS BUICK - ISN'T THAT CURIOUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547978October 15, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LEFT HOME IN THE EVENING AND TURNED HEADLIGHTS ON. NOTED THE HIGHBEAMS WERE ON AND TRIED TO CHANGE TO LOWBEAMS, BUT HEADLIGHTS REMAINED ON HIGHBEAMS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10542630September 9, 2013
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
I WAS DRIVING DOWN THE HIGHWAY AND FOR NO APPARENT REASON, MY SUNROOF EXPLODED AND SHATTERED INTO TINY PIECES. THE NOISE WAS LIKE A GUNSHOT AND GLASS CAME INTO THE CAR BECAUSE THE VISOR WAS OPEN AT THE TIME. I DID NOT LOSE CONTROL OF THE CAR, BUT THE NOISE DID CAUSE ME TO BE DISTRACTED AND DISORIENTED FOR A SHORT TIME. IF THERE HAD BEEN MORE TRAFFIC, IT MIGHT HAVE BEEN A LOT WORSE. I CAN NOT ATTRIBUTE THE EVENT TO ANY WEATHER CONDITION OR VEHICLE USE CONDITION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10532658July 30, 2013
AIR BAGS
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 60 MPH, HE MANEUVERED TO AVOID CRASHING INTO AN ANIMAL AND CRASHED INTO A DITCH, ROLLING OVER BEFORE STOPPING IN AN UPRIGHT POSITION. THE AIR BAGS FAILED TO DEPLOY. THE CONTACT SUFFERED FROM MAJOR INJURIES TO THE ARM AND ADDITIONAL UNKNOWN INJURIES. THE VEHICLE WAS DESTROYED AND WAS NOT INSPECTED FOR THE CAUSE OF THE AIR BAG FAILURE. THE FAILURE AND CURRENT MILEAGE WAS 58,000. UPDATED 09/05/13*LJ
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10532287July 29, 2013
VISIBILITY/WIPER, WHEELS, TIRES
THE WIPER PUMP STOPPED WORKING OUT OF NO WHERE AND THE TIRES KEEP LOSING AIR IN THEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523429July 6, 2013
STRUCTURE:BODY, VISIBILITY:SUN/MOON ROOF ASSEMBLY
SUNROOF DRAIN SYSTEM FAILED, CAUSING THE INTERIOR OF THE VEHICLE TO FLOOD. INITIAL DAMAGE WAS REPAIRED UNDER WARRANTY. PROBLEM HAS RECURRED, ON 7/3/13 AT 86,000 MILES, CAUSING FLOODING TO THE INTERIOR OF THE VEHICLE. SAID PROBLEM IS A DANGER TO HEALTH AND SAFETY DUE TO MOLD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10523433July 6, 2013
WHEELS
THERE IS A SLOW LEAK OF AIR FROM 2 OF THE 4 THE ALUMINUM ALLOYS WHEELS. THE WHEELS ARE ORIGINAL EQUIPMENT ON THE CAR. ALSO THESE 2 WHEELS HAVE CHROME FLAKING OFF. THIS SHOULD BE A RECALL OR COVERED ON WARRENTY BECAUSE IT IS VERY LIKELY A MANUFACTURING OR MATERIAL DEFECT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505700April 9, 2013
EQUIPMENT ADAPTIVE/MOBILITY
ON TUESDAY APRIL 9 AT 12:20 I WAS IN A WRECK. THAT CAUSE ME TO RUN IN THE BACK OF ANOTHER CAR .MY MAT FROM MY CAR GOT STUCK UNDER MY BRAKE IT ROLLS UP ALL THE TIME. IM WONDER IF THAT COULD BEEN CALL A DEFECT BECAUSE DOES IT SO MUCH THAT IT WONT STAY DOWN IN MY CAR. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10498059February 13, 2013
ELECTRICAL SYSTEM:IGNITION, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 15 MPH,H THE VEHICLE SUDDENLY STALLED. THE FAILURE CONTINUED INTERMITTENTLY. THE VEHICLE WAS TOWED TO THE DEALER FOR DIAGNOSTIC TESTING FOUR DIFFERENT TIMES. THE TECHNICIAN REPLACED THE FUSE TERMINAL, THE BATTERY, AND THE COMPUTER BUT THE FAILURE CONTINUED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 45,000. ..UPDATED 03-13-13 *BF THE CONSUMER STATED THE VEHICLE WOULD STALL IN TRAFFIC AND WOULD NOT RESTART. THE FAILURE OCCURRED FOUR TIMES. THE CONSUMER WAS INFORMED, GM ENGINEERING SUGGESTED REPLACING THE IGNITION COIL MODULE. THE VEHICLE AS RETURNED TO THE CONSUMER ON FEBRUARY 21, 2012. SO FAR, THE CONSUMER HAS NOT EXPERIENCED ANY MORE FAILURES. UPDATED 03/14/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496781February 7, 2013
FUEL/PROPULSION SYSTEM, SERVICE BRAKES
THE VEHICLE HAD COMPLETE BRAKE FAILURE. THE METAL USED ON BRAKES AND THE FUEL LINES IS INFERIOR. ADDITIONALLY THE DEALERSHIP, LANE BUICK, MELBOURNE FLORIDA SOLD THIS VEHICLE HAVING COMPLETE KNOWLEDGE THAT ALL AND COMPLETE FUEL, BRAKES, AUTO TRANS LINES WERE RUSTED. THIS PROBLEM IS DEADLY AND VERY EXPENSIVE. IF YOU LOSE YOUR FUEL LINES IN THE MOUNTAINS, YOU HAVE ABSOLUTELY NO CONTROL, NO STEERING, NO BRAKES, ABSOLUTELY NOTHING! A RECALL SHOULD BE ISSUED, AS WELL AS A TECHNICAL SERVICE BULLETIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10496039February 1, 2013
ENGINE
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 30 MPH, THE ENGINE STALLED WITHOUT ANY WARNING. THE VEHICLE WAS COASTED TO THE SIDE OF THE ROAD AND THEN TOWED TO THE DEALER. THE TECHNICIAN REPLACED THE CRANK SHAFT SENSOR. THE FAILURE RECURRED AND THE VEHICLE WAS AGAIN TAKEN TO THE DEALER WHERE THE IGNITION MODULE WAS REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE DEFECT. THE APPROXIMATE FAILURE MILEAGE WAS 35,784. UPDATED 3/22/13 *CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10491953January 9, 2013
STEERING, SUSPENSION, STEERING:HYDRAULIC POWER ASSIST:HOSE, PIPING, AND CONNECTIONS
BEEN HAVING A CLUNK/BUMP TYPE SOUND IN THE STEERING WHEN THE CAR IS SITTING STILL OR AT LOW SPEED, HAD A LOCAL DEALER LOOK AT IT A YEAR AGO AND THEY FOUND NOTHING, IN ADDITION TOO WE ARE FINDING DROPS OF OIL IN OUR DRIVEWAY. WE HAVE HAD SEVERAL PEOPLE LOOK AT IT, WITH NO LUCK AT FINDING THE LEAK. RECENTLY THE WHOLE FRONT END HAS BEEN SHAKING, WITH SEVERAL FOLKS CHECKING, INCLUDING THE LOCAL DEALER WHO YESTERDAY TOLD ME THEY NO LONGER WORK ON GM PRODUCTS. I LOOKED ONLINE AND FOUND THAT THE 2006 MODELS HAD THE SAME PROBLEMS, SO I TALKED TO THE A DEALER AND HE SAID THERE IS NOTHING THEY COULD DO SINCE THERE WERE NO SERVICE BULLETINS OR RECALLS FOR THESE PROBLEMS FOR 2007. THEN I FOUND YOUR SITE AND FOUND THERE WERE SEVERAL OTHER PEOPLE WHO HAVE HAD THE SAME PROBLEM. I TOLD BUICK THIS AND THEY SAID THERE WAS NOTHING THEY COULD DO THAT IS WAS ONLY THE 2006 MODELS WITH THIS PROBLEM. I TOLD THEM THERE WAS WAY TO MUCH OF A COINCIDENT THAT ALL THESE PEOPLE ARE HAVING THE SAME PROBLEM FOR IT TO ONLY BE THE YEAR BEFORE. WE ARE SMELLING BURNING OIL AND DRIVEWAY FULL OF OIL JUST WAITING TO GET INTO THE LOCAL LAKE, NOT TO MENTION THE RECALL SAID IT COULD CAUSE A FIRE. CHECK SERVICE BULLETIN # 273064 ACTION # 10032192 REPORT DATE MAR 01, 2012 RECALL # 06V105000 SERVICE BULLETIN # 06V105000 (OUR VEHICLE IS A V8) FROM YOUR SITE: NHTSA # 10022433 & 10032192 & 1020815 ODI # 101483409 & 10460626. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10490270December 27, 2012
WHEELS
HAVE HAD REPEATED ISSUES W/DASH WARNING LIGHT SAYING RIGHT FRONT TIRE PRESSURE LOW. JUST CAME FROM TIRE SHOP. THEY TOLD ME THEM CHROME IS PEELING ON THE INSIDE OF THE RIM CAUSING A POOR SEAL AT THE BEAD. FROM WHAT I AM SEEING ON DIFFERENT SITES, THIS IS NOT AN SINGLE ISOLATED INCIDENT. TIRE SHOP ALSO SAID WHEELS SIMILAR TO MINE WERE RECALLED ON CADILLAC MODELS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10483409November 5, 2012
STEERING
OFF AND ON SCRAPING NOISE IN STEERING COLUMN WHEN TURNING RIGHT OR LEFT. USUALLY OCCURS IN COLD WEATHER AND DISAPPEARS AFTER DRIVING A SHORT DISTANCE. THE CAR OFTEN PULLS HARD TO THE RIGHT MAKING IT HARD TO KEEP ON THE ROAD. I HAVE TO KEEP ALERT SO IT DOES NOT CAUSE AN ACCIDENT. THE DASH LIGHTS HAVE A MIND OF THEIR OWN SOMETIMES THEY WORK AND MOST OF THE TIME THEY DON'T. I HAVE HAD THE CAR IN FOR REPAIR SEVERAL TIMES FOR BOTH ISSUES BUT WAS TOLD THEY CAN NOT DO ANYTHING AS IT DOESN'T MAKE A NOISE IN THE STEERING WHEN I BRING IT IN. ALSO THE DASH LIGHTS HAVE ALWAYS COME BACK ON AFTER I DRIVE THE 35 MILES TO THE DEALER WHERE I BOUGHT THE CAR. I HAVE A GM 1-YEAR OR 12,000 MILE WARRANTY ON THIS CAR IT WILL SOON EXPIRE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10482715October 31, 2012
WHEELS
I TOOK MY VEHICLE IN FOR NEW TIRES, OVER THE NEXT FEW DAYS I NOTICED MY TIRE LOOSING AIR. WENT BACK TO DEALERSHIP AND THEY REMOVED THE TIRE TO FIND THE RIM HAD CORROSION ON THE INSIDE. THEY HAD TO GRIND OUT THE CORROSION TO SEE IF THEY COULD GET THE TIRE TO SEAL. I BELIEVE THIS WEAKENED THE RIM. I NOTIFIED GM AND THEY WANT TO COST SHARE THE SAME TYPE RIMS. I BELIEVE THESE RIMS HAVE DEFECTIVE METAL AND SAID I WAS NOT WILLING TO PUT THE SAME RIMS ON. THEY DECLINED FURTHER POSSIBILITIES. THIS VEHICLE HAS ALWAYS BEEN GARAGED. I FEEL OTHERS SHOULD B E NOTIFIED OF THIS PROBLEM. THANK YOU, ANY HELP WOULD BE GREATLY APPRECIATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10479402October 9, 2012
ENGINE, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT WHILE DRIVING 30 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE CONTACT PULLED THE VEHICLE OVER AND TRIED TO RESTART IT. THE VEHICLE RESTARTED AND FUNCTIONED PROPERLY. THE VEHICLE WAS TAKEN TO THE DEALER WHO WAS UNABLE TO DIAGNOSE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED BUT PROVIDED NO ASSISTANCE. THE FAILURE MILEAGE WAS 87,000. UPDATED 11/28/12*LJ THE CONSUMER STATED THE CONNECTING GROUNDS WERE CLEANED. UPDATED 12//03/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10475931September 19, 2012
SUSPENSION
TL* THE CONTACT OWNS A 2007 BUICK LUCERNE. THE CONTACT STATED THAT THE FRONT LOWER CONTROL BUSHING WAS FRACTURED. THE DEALER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 38,000 AND THE CURRENT MILEAGE WAS 80,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10462425June 20, 2012
WHEELS, AIR BAGS, SEATS:FRONT ASSEMBLY:SEAT HEATER/COOLER
I KEEP GETTING AN ERROR MESSAGE THAT MY AIR BAGS ARE NOT WORKING I TAKE MY CAR IN AND THEY SAY MY AIR BAGS ARE "BAD". THE SEATS HEATERS/COOLERS STOPPED WORKING ABOUT 6 MONTHS AGO I CHECKED INTO GETTING THEM FIX AND IT IS GOING TO COST A LOT OF MONEY. NOW I WENT TO PUT AIR IN MY TIRES AND I AM GETTING AN ERROR MESSAGE TO HAVE MY SYSTEMS FOR MY TIRES CHECKED. THIS IS THE THIRD TIME THE TIRE GAGE HAS BEEN BROKEN. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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