Buick LeSabre Complaints

3,724 consumer complaints on file.

#10038833September 13, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DEFECTIVE POWER WINDOW REGULATORS THIRD FAILURE IN LESS THAN NINE MONTHS!. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038840September 13, 2003
ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY
WHILE RETURNING HOME FROM OUR DAUGHTER'S IN VIRGINIA, OUR CHECK ENGINE LIGHT CAME ON. WE PULLED ONTO A SIDE ROAD AND TURNED OFF THE CAR. LOOKING UNDER THE HOOD, WE FOUND THE RESERVE RADIATOR RESERVOIR TO BE TOTALLY EMPTY. AFTER 20 MINUTES, WE TRIED TO START THE CAR TO NO AVAIL. WE WERE TOWED BACK TO THE NEAREST TOWN, SELINSGROVE, PA, TO A PEP BOYS AND WERE TOLD THE ENGINE HAD SEIZED UP. THE NEXT DAY THE CAR WAS TOWED BACK TO ROCHESTER WHERE OUR MECHANIC PROCEEDED TO FIND OUT THE PROBLEM. WE ALSO CALLED THE DEALERSHIP WHERE WE BOUGHT THE CAR TWO YEARS AGO, AND THE SERVICE MANAGER TOLD US THAT HE HAD SEEN THIS BEFORE. THE RADIATOR FLUID IS ENTIRELY SUCKED INTO THE ENGINE THROUGH THE INTAKE MANIFOLD AND THERE IS NEVER ANY INDICATION OF OVER HEATING OR CHANGES ON THE GAUGE READINGS BECAUSE THE ENGINE IS NOT HOT, DUE TO THE FLUID BEING IN THERE. CONSEQUENTLY, WE HAD TO HAVE THE ENGINE REPLACED. THREE DAYS AFTER THIS HAPPENED TO US, A LETTER WAS MAILED OUT TO ALL OWNERS OF 2000-2003 BUICKS FOR THIS VERY SAME PROBLEM. WE HAVE A 1998 BUICK LESABRE. WE CALLED THE NUMBER GIVEN 1-800-832-8425 AND ALSO CALLED BBB AUTO LINE FOR GENERAL MOTORS. GENERAL MOTORS WILL NOT DO ANYTHING TO HELP US IN THIS MATTER BECAUSE OUR VEHICLE IS A 1998. THE COST WE HAVE INCURRED TO REMEDY THIS FAILURE IS IN EXCESS OF $3,000.00. THE SAME ENGINE WAS USED TO REPAIR THE PROBLEM: A 3800 SERIES LL (L36) V6 ENGINE. HOW DO I KNOW THE SAME THING WON'T HAPPEN AGAIN? I DO NOT! I DO NOT WANT TO KEEP THE VEHICLE YET I CANNOT AFFORD NOT TO. WE HAVE BOUGHT GM CARS AND TRUCKS FOR THE LAST 35 YEARS. WE ALWAYS SAID: "BUY AMERICAN". I GUESS THAT TIME IS OVER. IS THERE ANYTHING YOU CAN DO TO HELP US? *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040224September 12, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
VEHICLE'S INTAKE MANIFOLD FAILED.*MR CONSUMER RECEIVED A RECALL NOTICE FOR PROBLEMS WITH INTAKE MANIFOLD FAILURE ON 2003 BUICK LESABRE. CONSUMER STATED THIS FAILURE OCCURRED WITH HIS 1998 BUICK LESABRE ALSO. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10032103September 12, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE ENGINE WAS SHUT OFF AND PARKED FOR ABOUT FIVE MINUTES. CONSUMER NOTICED SMOKE COMING FROM THE HOOD. THE CONSUMER WAS UNABLE TO EXTINGUISH THE FIRE. BY THE TIME THE FIRE DEPARTMENT ARRIVED, THE VEHICLE WAS TOTALLY ENGULFED IN FLAMES. *AK WHEN THE VEHICLE CAUGHT FIRE, IT ALSO DAMAGED ANOTHER VEHICLE THAT WAS PARKED BESIDE IT. *PH *JB
Crash:
No
Fire:
Yes
Injuries:
1
Deaths:
0
#10031345September 12, 2003
POWER TRAIN:AUTOMATIC TRANSMISSION
WHEN THE CONSUMER ATTEMPTED TO APPLY THE GAS, THE VEHICLE VIBRATED. THE DEALER WAS NOTIFIED. *AK THE CONSUMER KNEW OF OTHER BUICKS WITH THE SAME PROBLEM. THERE WAS SHUDDERING IN THE TRANSAXLE (TRANSMISSION) AND REQUIRED REPLACING THE SOLENOID ASSEMBLY. GM WAS UNWILLING TO RESOLVE THE PROBLEM. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039741September 11, 2003
TIRES
TWO DAYS AFTER PURCHASE OF VEHICLE RIGHT REAR TIRE EXPLODED WHILE DRIVING AT 65 MPH. CAUSE OF THE FAILURE WAS UNDETERMINED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039691September 10, 2003
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING ENGINE CHECK LIGHT WOULD COME ON INTERMITTENTLY. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038487September 9, 2003
ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH, EXTERIOR LIGHTING:HEADLIGHTS
CONSUMER NOTICED WHILE TRAVELING WITH DAY TIME RUNNING LAMP ON AND WHILE SUN IS SHINING DASH OARD INDICATOR GIVES POOR READING 30-45 SECONDS AFTER TRAVELING. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10039881September 8, 2003
ENGINE AND ENGINE COOLING:ENGINE
NAR 9-8-03. MINOR KNOCK NOISE IN ENGINE. ENGINE WAS REPLACED IN THE AMOUNT OF $4200.00 ON 71000 MILE VEHICLE. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031377September 4, 2003
VEHICLE SPEED CONTROL:CRUISE CONTROL
WHILE DRIVING, THE VEHICLE EXPERIENCED SUDDEN ACCELERATION. AN INDEPENDENT TECHNICIAN STATED THE CRUISE CONTROL WAS DEFECTIVE. *AK THE CRUISE CONTROL ENGAGED ON ITS OWN. THE CONSUMER DIDN'T HAVE IT REPAIRED, INSTEAD SHE TRADED IT IN FOR A NEW CAR. *PH *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031415September 4, 2003
ENGINE AND ENGINE COOLING:ENGINE
THE CHECK ENGINE SOON LIGHT HAD COME ON. THE VEHICLE LOOKED AS IF IT WAS LEAKING COOLANT, HOWEVER NO COOLANT WAS FOUND LEAKING. WHEN THE VEHICLE WAS TAKEN TO THE REPAIR SHOP, THEY FOUND AN INTERNAL LEAK. THIS WAS CAUSED BY THE PLASTIC PLENUM INTAKE. *AK *SCC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038505September 3, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
WHILE DRIVING CONSUMERS STEERING WHEEL FROZE. INTAKE MANIFOLD RUPTURED. WHILE THE DRIVER WAS TURNING ON AN EMBANKMENT THE VEHICLES STEERING FROZE AND THE VEHICLE ALMOST WENT OVER THE SIDE. THE DEALER INDICATED THAT THE INTAKE MANIFOLD PLENUM FAILED. *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10038079September 3, 2003
INTERIOR LIGHTING
THE SECURITY LIGHT LOCATED ON THE DASHBOARD ILLUMINATES. WHEN THIS OCCURS THERE IS A 3 MINUTES DELAY BEFORE VEHICLE STARTS.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037141September 3, 2003
TIRES:MARKINGS
I AM NOT COMPLAINING ABOUT A TIRE BUT ABOUT ALL REPLACEMENT TIRES. I THINK MANY PEOPLE WOULD LIKE TO HAVE A FUEL EFFICIENCY RATING FOR TIRES. WHEN I BOUGHT NEW TIRES FOR MY CAR, I LOST 10 PERCENT IN GAS MILEAGE - I WENT FROM 22 DOWN TO 20. I MIGHT HAVE BOUGHT DIFFERENT TIRES IF I KNEW THIS BEFOREHAND.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10033624September 2, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
THE UPPER INTAKE MANIFOLD GASKET CORRODED AND CAUSED COOLANT TO LEAK FROM THE VEHICLE. THIS LEAKAGES OCCURRED WHILE DRIVING OR PARKING. THE DEALER WAS NOTIFIED AND INFORMED THE CONSUMER THAT THE VEHICLE WAS NOT COVERED UNDER A MANUFACTURER'S RECALL. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10031867September 2, 2003
ENGINE AND ENGINE COOLING:ENGINE, STEERING
THE CRADLE MOUNT BOLTS SNAPPED AND CAUSED THE ENGINE TO FALL AND IMMEDIATE LOSS OF ALL STEERING. *AK SO IF YOU ARE ON A CURVE, YOU JUST GO STRAIGHT OR WHICH EVER WAY THE WHEELS POINT. THE STEERING SHAFT SEPARATED FROM THE STEERING GEAR. *SCC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10029974September 2, 2003
STRUCTURE:BODY:TRUNK LID
THE CONSUMER STATED THAT THE TRUNK LID HAD A TENDENCY TO SWING UP AND DOWN WHEN OPENED. ON ONE OCCASION THE LID CAME DOWN AND HIT THE CONSUMERS GLASSES AND GAVE HER A BLACK EYE. THE DEALER REPLACED THE TORSION BAR. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10037018September 1, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
I AM COMPLAINING ABOUT MY 2000 BUICK LESABRE.IN APRIL 20, 2003 I ROLLED DOWN MY DRIVERS SIDE WINDOW AND IT WOULD NOT GO BACK UP. I TOOK IT TO A BUICK DEALER. THEY WANTED NEARLY $400 TO REPAIR THE WINDOW. I CALLED THE BUICK CUSTOMER SERVICE DEPARTMENT WHO CALLED THE BUICK DEALER AND TALKED TO THE MANAGER. IT WAS AGREED TO SPLIT THE PRICE 50-50. ON MAY 24TH THE REAR WINDOW ON THE PASSENGER SIDE FAILED. I TESTED THE OTHER BACK WINDOW AND IT FAILED. AGAIN I CALLED THE CUSTOMER SERVICE DEPARTMENT. THEY REFUSED TO DO ANYTHING THIS TIME. A FEW DAYS LATER I CALLED AGAIN AND SPOKE WITH A DIFFERENT REPRESENTATIVE. HE REFUSED TO DO ANYTHING AND BACKED UP THE FIRST PERSONS DECISION WITHOUT ANY CONSIDERATION TO MY PROBLEM. HE ALSO REFUSED TO GIVE ME THE ZONE OFFICE PHONE NUMBER FOR BUICK. WHEN ASKED TO SPEAK TO SOMEONE HIGHER UP I WAS TOLD NO. I SAID I WAS GOING TO WRITE A LETTER AND WAS TOLD IT WOULDNT MATTER WHAT I DID IT WAS SETTLED. I DID SEND A LETTER TO BUICK AND HE WAS RIGHT, IT DIDN'T MATTER. THEY STILL REFUSED TO DO ANYTHING ABOUT THE PROBLEM. THE CASE NUMBER IS 1-93076844. THIS IS THE WORST EXPERIENCE I HAVE EVER HAD WITH CUSTOMER SERVICE. BOTH OF THESE REPRESENTATIVES HAD NO INTEREST IN DEALING WITH ME. THIS IS A PRIME EXAMPLE OF CUSTOMER NO SERVICE. *AK I DID SOME CHECKING INTO THE POWER WINDOW PROBLEM ON YOUR WEB SITE AND FOUND THAT ON SEPTEMBER 1, 1999 A SERVICE BULLETIN #9908110008 WAS ISSUED DEALING WITH CONCERNS ABOUT THE DOOR GLASS BINDING IN THE RUN CHANNEL. I ALSO FOUND OTHER COMPLAINTS LISTED ABOUT THE SAME TYPE OF PROBLEM. THEY ALSO COMPLAINED ABOUT MORE THAN ONE WINDOW GOING BAD WITHIN A SHORT PERIOD OF TIME. I WOULD THINK THAT THIS PROBLEM SHOULD BE TAKEN UP WITH THE FACTORY SINCE I CONSIDER THIS TO BE DEFECTIVE WINDOW REGULATORS ON THE BUICK LESABRE 2000 MODELS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10036861August 29, 2003
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
INTAKE MANIFOLD FAILED ON MY 1998 BUICK LESABRE AT 77,000 MILES. PLASTIC MANIFOLD PERFORATED DUE TO EXHAUST GAS IMPINGING FROM EGR TUBE, FLOODING ENGINE WITH COOLANT AND CAUSING ENGINE TO STALL WITH SUBSEQUENT LOSS OF POWER STEERING AND BRAKES ON INTERSTATE HIGHWAY.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10037894August 28, 2003
TIRES:TREAD/BELT, TIRES
WHILE DRIVING AT 70MPH LEFT REAR TIRE TREAD SEPARATED. CONSUMER HAD TO PULL OVER. GENERAL TIRE: SIZE#, DOT# AND MODEL UNKNOWN. *AK *NLM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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