Buick LeSabre Complaints

3,724 consumer complaints on file.

#10069923January 15, 2004
ENGINE AND ENGINE COOLING, POWER TRAIN
SERVICE ENGINE LIGHT CAME ON. DEALER SAID CODE WAS AN 0741 AND 0743 SHOWING ELECTRICAL OR POSSIBLE TOURQUE CONVERTER. DEALER SAID THEY WERE UNABLE TO DUPLICATE. HOWEVER IT SHUDDERED UPON HARD ACCELERATION DURING MERGES ONTO FREEWAY OR TURNPIKE RAMPS. THE ORIGINAL ESTIMATE WAS ABOUT 3000.00. THE GARAGE FINALLY HAD TO TAKE APART THE TRANSAXLE TO FOR A DIAGNOSTIC.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070132January 15, 2004
POWER TRAIN
HELLO, I HAD A PROBLEM WITH MY CAR HESITATING GOING UP A SMALL GRADE OR SOMETIMES JUST DRIVING DOWN THE ROAD AND TOOK IT BACK TO THE DEALER. THEY TOLD ME IT WAS A SPARK PLUG AND FIXED IT. THE PROBLEM CONTINUED AND I TOOK IT TO ANOTHER DEALER WHO SAID I NEEDED A NEW TRANSMISSION. BESIDES A NEW TRANSMISSION, THEY ALSO REPLACED THE INTAKE MANIFOLD GASKET AND PUT NEW BRAKES ON THE FRONT WITH ROTORS. THE RECEIPT FROM THE GARAGE SAYS THE TRANSMISSION HAD AN 1870 TROUBLE CODE. MY CAR WAS PURCHASED NEW AND HAD 52,000 MILES ON IT. THE TOTAL COST WAS 4200.00. I ASKED THE GM PEOPLE FOR HELP WITH THIS EXPENSE AS I AM A SINGLE MOTHER WORKING 2 JOBS AND DID NOT GET A REPLY. I TOOK OUT ANOTHER LOAN TO PAY FOR THIS. NOW, WITH ALMOST 80,000 MILES, THE TRANSMISSION IS DOING THE SAME THING AND MY FRIEND WITH A COMPUTER SAYS IT IS THE 1870 TROUBLE CODE (WHEN THE CHECK ENGINE LIGHT COMES ON). I CAN NOT AFFORD TO SPEND ANOTHER 4000.00 FOR ANOTHER TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10070675January 15, 2004
ENGINE AND ENGINE COOLING
GENTLEMEN: I HAVE A 1998 BUICK LESABRE WITH 31,258 MILES ON IT. LAST WEEKEND, I TURNED THE KEY AND HEARD A LOUD BANG. THE STARTER MOTOR CASE HAD CRACKED. MY INDEPENDENT GARAGE PUT IN A NEW STARTER TO THE TUNE OF $526.00. WHEN THEY TRIED TO START THE CAR, THE SAME THING HAPPEN TO THE NEW STARTER. THE GARAGE THEN DISCOVERED THAT THE 3.8L V6 ENGINE WAS FROZEN DUE TO A LEAK IN THE INTAKE MANIFOLD WHICH ALLOWED COOLANT TO ENTER THE CYLINDERS. THEY SAID THE LEAK WAS CAUSED BY THE GM "5 YEAR" COOLANT ROTTING THE MANIFOLD AWAY. THEY ESTIMATED THE REPAIR AT $2,000.00, INCLUDING THE STARTER. I CALLED BUICK CUSTOMER SERVICE; THEY ARE VAGUE ABOUT ANY PROBLEM OR LIABILITY. THEY DID ASK THAT I TAKE THE CAR TO A BUICK DEALER FOR DIAGNOSIS. I TOOK IT TO FIELDS BUICK. THE DEALER CONFIRMED THE PROBLEM AND THE CAUSE. THEY WANT $2,300.00 TO FIX IT, EXCLUDING THE STARTER. GM REFUSES TO DO ANYTHING. I HAVE DISCOVERED A GM TECHNICAL SERVICE BULLETIN (01-06-01-007A) INDICATING THAT GM HAS KNOWN ABOUT THIS PROBLEM SINCE AT LEAST JULY, 2001. THE PROBLEM AFFECTS SEVERAL MAKES AND MODELS. A CATASTROPHIC ENGINE FAILURE AT 31,000 MILES IS ABSURD.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10068725January 15, 2004
UNKNOWN OR OTHER
THE PAINT IS PEELING OFF THE ENTIRE AUTO, TOP, SIDES, TRUNK. THE COLOR COAT IS PEELING OFF LEAVING THE PRIMER SHOWING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069035January 15, 2004
UNKNOWN OR OTHER
PAINT PEELING, STARTING YEAR 2000
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10069090January 15, 2004
ENGINE AND ENGINE COOLING
MECHANIC FOUND ENGINE COOLENT LEAKING FROM THE UPPER INTAKE MANIFOLD, WHICH IS *PLASTIC*. THE COOLENT WAS ALSO LEAKING INTO THE ENGINE OIL. I STATED THAT SUCH A MAJOR DETERIORTION OR FAILURE AFTER ONLY 44,800 MILES IS ABSURD AND LUDICROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10055468January 15, 2004
AIR BAGS
REPLACEMENT OF A COIL THAT AFFECTED THE USE OF THE AR BAG ON A 2000 BUICK LE SABRE LIMITED.*PH THE CONSUMER NOTICED THE AIR BAG LIGHT WAS ON. THE VEHICLE WAS TAKEN TO THE DEALER. THE CONSUMER STATED GM WOULD PAY FOR THE PARTS AND THE CONSUMER WAS RESPONSIBLE FOR THE LABOR. *JB *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053244January 15, 2004
STEERING:LINKAGES:TIE ROD ASSEMBLY, ENGINE AND ENGINE COOLING
STEERING RELATED PROBLEMS INVOLVING MAJOR PART REPLACEMENT. I ALREADY CONTACTED AN NHTSA REP ABOUT A DIFFERENT ISSUE, THE UBIQUITOUS UPPER INTAKE MANIFOLD PROBLEM WHICH WE HAVE SPENT THOUSANDS ON. AND I DISCUSSED PROBLEMS WITH STALLING TOO. AFTER THAT, I SEARCHED THE INTERNET; I SEE THAT THE MANIFOLD PROBLEM IS MORE PREVALENT THAN I SUSPECTED. I ALSO STUMBLED ONTO DISCUSSIONS OF STALLING, STEERING, AND ENGINE FIRE PROBLEMS. WHEN I CALLED GM 2 YEARS AGO ABOUT THE UPPER INTAKE MANIFOLD, THEY DENIED THE PROBLEM EXISTED EVEN THOUGH MY DEALER AND OTHER SHOPS TOLD ME EVERYBODY KNEW ABOUT IT. I CALLED GM AGAIN A FEW WEEKS AGO AFTER HAVING MORE GASKET PROBLEMS AND ALTHOUGH THEY FINALLY ADMITTED TO THE MANIFOLD AND GASKET PROBLEMS, THEY COULD NOT HELP ME WITH MY EXPENSES, THEY WERE UNABLE TO LOCATE MY PREVIOUS COMPLAINT, AND THE REP WAS OBSESSED WITH HAVING ME SAY THAT I WAS SATISFIED WITH MY CALL TO HIM. I TRIED TELLING HIM THAT I WAS UNSATISFIED WITH GM BUT SATISFIED WITH HIM AS A PERSON, BUT HE KEPT TALKING TO ME UNTIL I AGREED THAT I WAS MOSTLY SATISFIED WITH MY CALL. I WONDER IF MANUFACTURERS HAVE DIFFERENT OBLIGATIONS IN RECORDING AND REPORTING THEIR COMPLAINTS TO AUTHORITIES DEPENDING ON WHETHER CUSTOMERS ARE SATISFIED OR NOT. *CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052401January 15, 2004
FUEL SYSTEM, GASOLINE
WE WERE THE SECOND OWNER FOR THIS VEHICLE. THE ORIGINAL OWNER PURCHASED THE VEHICLE AT A DIFFERENT DEALERSHIP. WHEN WE PURCHASED THE VEHICLE IT HAD AROUND 42,000 MILES. AFTER PURCHASE, WE EXPERIENCED AN EXTENDED CRANK BEFORE THE VEHICLE STARTED THAT WORSENED, SO ON NOVEMBER 25, 2003, MY HUSBAND AND I TOOK THE VEHICLE TO THE DEALERSHIP WHERE THE VEHICLE WAS ORIGINALLY PURCHASED AND THEY DID THE FOLLOWING: THEY NOTED THAT THE FUEL PRESSURE REGULATOR AND THE UPPER INTAKE MANIFOLD WAS LEAKING. THEY REPLACED THE FUEL PRESSURE REGULATOR AND INTAKE MANIFOLD. FURTHER THEY FLUSHED AND FILLED THE COOLING SYSTEM WITH NEW COOLANT, DID AN OIL AND FILTER CHANGE AND AN ENVIROLUTION ENGINE FLUSH; REMOVED CARBON BUILDUP DESLUDGE INTAKE MANIFOLD; DID A FUEL SYSTEM TREATMENT AND CLEANED THE THROTTLE PLATE PRESSURIZED INJECTOR CLEANED AND APPLIED A FUEL TANK ADDITIVE. TOTAL COST OF REPAIRS WAS $1434.08 (MINUS $45.00 FOR A BELT REPLACEMENT REQUESTED BY US). THIS WAS A COSTLY REPAIR FOR PROBLEMS IDENTICAL TO RECALL NO. 0354 FOR THE BUICK PARK AVENUE (NHTSA PURSUIT NUMBER EA02-030 AND NHTSA RECALL CAMPAIGN NUMBER 03V-473000). TODAY, JANUARY 5, 2004, I CALLED BUICK AT 1-800-521-7300 AND REGISTERED A COMPLAINT WITH TONY THOMPSON. HE SAID THERE IS NO RECALL FOR THE BUICK LESABRE AT THIS TIME, THEREFORE, NO COMPENSATION. CAN YOU PLEASE HELP ME. *AK *SC
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051658January 15, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:ENGINE
TECHNICIAN INDICATED THE ORIGINAL ANTIFREEZE WHICH GM USED IN THE BUICK LESABRE DAMAGED THE INTAKE MANIFOLD AND THE HEAD GASKET. BOTH NEEDED TO BE REPLACED. FUMES FROM THE TOXIC ANTIFREEZE CAUSED THE CONSUMER TO EXPERIENCE NAUSEOUSNESS AND DIZZINESS. DEALER NOTIFIED. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054086January 14, 2004
STEERING:RACK AND PINION
WHEN TURNING LEFT AT LOW SPEEDS STEERING WHEEL WAS VERY HARD TO TURN. DEALER STATED RACK AND PINION NEEDED TO BE REPLACED. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10054021January 14, 2004
PARKING BRAKE
WHEN THE PARKING BRAKE IS PRESSED DOWN IT POPS BACK UP. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053892January 13, 2004
STEERING:HYDRAULIC POWER ASSIST SYSTEM
WHEN MAKING A LEFT HAND TURN VEHICLE LOST POWER STEERING. DEALERSHIPS MECHANIC WAS NOTIFIED, BUT DID NOT RESOLVE THE PROBLEM.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10040086January 13, 2004
AIR BAGS
WHILE DRIVING VEHICLE WAS INVOLVED IN A COLLISION, AND AIR BAGS DID NOT DEPLOY. *AK THE FULL IMPACT WAS ABSORBED BY THE SEATBELT. CONSUMER SUSTAINED SEVERE NERVE INJURIES TO LOWER BACK, HIPS AND LEGS. VEHICLE WAS ROUTINE MAINTAINED AND INSPECTED. *PH
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#10048387January 8, 2004
ENGINE AND ENGINE COOLING
THE VEHICLE STALLED WHILE DRIVING AT 30-MPH WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A LOCAL GARAGE AND THEY FOUND THAT THE INTAKE MANIFOLD WAS CRACKED AND CAUSED COOLANT TO LEAK INSIDE THE ENGINE. *PH WHEN THE VEHICLE STOPPED, THE CONSUMER WAS UNABLE TO RESTART IT, THE ENGINE WAS HYDROSTATIC LOCKED DUE TO THE COOLANT LEAKS. *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053540January 7, 2004
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE, ENGINE AND ENGINE COOLING:COOLING SYSTEM:RADIATOR ASSEMBLY, POWER TRAIN:AUTOMATIC TRANSMISSION
VEHICLE WAS LEAKING ANTIFREEZE. INTAKE MANIFOLD WAS REPLACED TO STOP THE LEAK AS WELL AS THE TRANSMISSION WAS REPLACED. DEALER, ON A PREVIOUS OCCASIONS, REPAIRED A HOLE IN THE RADIATOR. *AK *MR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10047817January 6, 2004
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE ELECTRIC WINDOWS OF THE VEHICLE WOULD SLIDE DOWN, BUT WOULD NOT GO BACK UP. THE VEHICLE WAS TAKEN TO AN INDEPENDENT REPAIR SHOP WHO INFORMED THE CONSUMER THAT THE ELECTRICAL CABLE WOUND ITSELF AROUND THE MOTOR, BURNING THE MOTOR OUT. THE RIGHT FRONT AND LEFT REAR WINDOWS ARE AFFECTED. *PH *SC *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10053411December 31, 2003
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:MANIFOLD/HEADER/MUFFLER/TAIL PIPE
PARTS WHERE MADE WITH PLASTIC, WENT BAD AND MANUFACTURER IS AWARE OF PROBLEM. *LA WHEN PULLING INTO TRAFFIC THE VEHICLE ALMOST STALLED AND ALMOST CAUSED AN ACCIDENT. THE PROBLEM WAS WITH THE PLASTIC UPPER PLENUM MANIFOLD AND GASKET. THE MECHANIC REFERRED THE CONSUMER TO A GM DEALER WITH THE SERVICE BULLETIN PERTAINING TO THE FAILURE. GM REFUSED TO DO ANYTHING ABOUT THE PROBLEM. *PH *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10052188December 31, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DEALERSHIP HAD TO REPLACE ALL 4 POWER WINDOW UNITS BECAUSE OF WINDOW FAILURE. THE WINDOWS DROPPED DOWN INTO ITS STRUCTURE. THE CABLE BECAME TANGLE AND DESTROYED THE MOTOR. THE CAUSE HAD NOT BEEN DETERMINED. PLEASE PROVIDE ANY ADDITIONAL INFORMATION. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10051411December 31, 2003
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOW ASSEMBLIES HAVE TO BE REPLACED BECAUSE THE CABLES BECOME ENTANGLED AND CAUSE THE POWER MOTOR TO FAIL. THIS HAS HAPPENED TO THE DRIVERS FRONT AND BACK DOORS; AND TO THE PASSENGER'S SIDE FRONT DOOR. THE WINDOW DROPS DOWN AND ALLOWS THE OUTDOOR ELEMENTS (RAIN AND SNOW) TO RUIN THE INTERIOR OF THE VEHICLE. TO MY KNOWLEDGE, THE MANUFACTURER HAS NOT COME UP WITH A SOLUTION FOR THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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