Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10341277July 2, 2010
STRUCTURE
I PURCHASE A 2010 BUICK LACROSSE 4-30-2010. THE CAR FRONT GLASS HAS TWO BLIND SPOT, THE A AND B PILLAR. THIS BLIND SPOT PREVENT THE DRIVE FROM SEEING THE OBJECT FROM THE LEFT FRONT WINDOW AND THE RIGHT FRONT WINDOW. IT APPEAR TO BE A STRUCTURE PROBLEM. WHAT CAN I DO ABOUT THAT. IF NOT CORRECTED CAN CAUSE AN ACCIDENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336588June 16, 2010
AIR BAGS
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE AIR BAG WARNING LIGHT ILLUMINATED ON THE INSTRUMENTAL PANEL AND REMAINED ILLUMINATED. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR REPAIRS OR FURTHER DIAGNOSTIC TESTING. THE VIN WAS NOT AVAILABLE. THE FAILURE AND CURRENT MILEAGES WERE 28,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10336727June 16, 2010
STEERING
CLUNKING NOISE WHILE STEERING... BROUGHT IT TO MY DEALER...KNEW RIGHT AWAY THE TROUBLE....SAID THAT STEERING WAS A PROBLEM WITH MY MODEL...INVOLVES INTERMEDIATE STEERING COLUMN PART....REQUIRED LUBRICATION AND REPLACEMENT OF PART AND LABOR....CAR ONLY HAD 30,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10335483June 9, 2010
VEHICLE SPEED CONTROL
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT WHEN DRIVING UPHILL WITH THE CRUISE CONTROL ACTIVATED, THE VEHICLE WOULD BEGIN TO ACCELERATE AT A FAST RATE. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALERSHIP WHERE THE CONTACT WAS TOLD THERE WERE NO PROBLEMS WITH THE CRUISE CONTROL. THE FAILURE MILEAGE WAS 25. THE CURRENT MILEAGE WAS APPROXIMATELY 20,000. UPDATED 08/03/10. *LJ UPDATED 09/21/10
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10334834June 2, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM
2007 BUICK LACROSSE SEDAN. CONSUMER STATES MAJOR SAFETY DEFECT. CONSUMER REPORTS WHILE DRIVING THE ENGINE SHUT DOWN 3 TIMES FOR NO APPARENT REASON *TGW
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332654May 28, 2010
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
2010 BUICK LACROSSE BOUGHT 02/10. STARTED HEARING LOUD POP WITH TURNING IGNITION MONTH AFTER BUYING CAR. TAKEN TO DEALER 4 TIMES BUT PROBLEM STILL EXISTS. NOW I HEAR IT WITH IGNITION OFF (WITHIN 15 MINUTES OF STOPPING CAR) AND WHILE DRIVING. DEALER HAS REPLACED STARTER UNIT BUT DID NOT HELP. GM REP AND SERVICE MANAGER STATE NOW THE PROBLEM IS "NORMAL". HMMMM, WHY DID THEY REPLACE THE STARTER THEN...I HAVE NEVER HEARD THIS LOUD POP IN ANY OTHER CAR I HAVE EVER DRIVEN OR RIDDEN IN BEFORE, SO I DON'T BUY THIS. I WONDER IF THIS IS WHAT THE TOYOTA PEOPLE TOLD THE PEOPLE WITH THE BRAKE ISSUES!!! DO NOT BUY GM!!! MAYBE THE QUALITY HAS GOTTEN A LITTLE BIT BETTER BUT THEIR SERVICE AND WILLINGNESS TO TAKE CARE OF THEIR CUSTOMERS STILL SUCKS... *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332151May 25, 2010
STEERING
CLUNKING IN STEERING COLUMN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10332211May 25, 2010
AIR BAGS:FRONTAL
I HAVE A 2008 BUICK LACROSSE CXL WHICH I PURCHASED 04/29/2008. AT ABOUT 3,000 MILES I NOTICED THE PASSENGER AIR BAG LIGHT WOULD COME ON INTERMITTENTLY SHOWING THE BAG WAS OFF EVEN THOUGH MY WIFE WAS IN THE SEAT AND BUCKLED UP. I TOOK THE UNIT INTO THE LOCAL DEALER AND THE SERVICE ADVISOR TOLD THEY COULDN'T CHECK FOR A CODE UNLESS THE "OFF" LIGHT WAS SHOWING WHEN SOMEONE WAS IN THE SEAT. LATER THE INDICATOR LAMP STARTED COMING ON AND WOULD STAY ON (SHOWING THE AIR BAG WAS OFF) FOR MILES. I RETURNED TO THE DEALER I PURCHASED THE CAR FROM AND THEY CHECKED ALL CONNECTORS AND PINS. IT DID NOT MALFUNCTION WHEN THEY TEST DROVE THE VEHICLE BUT THE MALFUNCTION RETURNED ON THE WAY HOME. THIS DEALER HAS RECHECKED THE VEHICLE TWO TIMES TO NO AVAIL, THE LIGHT STILL COMES ON. I HAVE FOUND IF I HAVE MY WIFE MOVE THE SEAT FORWARD AND/OR BACKWARD THE LIGHT WILL GO OF FOR A WHILE, (THE TIME VARIES WITH THE ROAD CONDITIONS E.G. ROUGH, SMOOTH, STRAIGHT, CURVY AND SO FORTH). I FOUND ANOTHER INSTANCE ON LINE WHERE A 2009 LACROSSE HAD THE SAME PROBLEM AS MINE. A FIX WAS NOT PROVIDED IN THEIR INVESTIGATION OF THE VEHICLE. BUICK DOESN'T LIST ANY TECHNICAL BULLETINS PERTAINING TO THIS MALFUNCTION. THIS IS A VERY DIS-CONCERNING ISSUE ANY TIME WE DRIVE AND I SUPPOSE IT IS A SAFETY ISSUE ALSO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10329591May 7, 2010
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2008 BUICK LACROSSE. DASH LIGHT PROBLEMS *GR THE CONSUMER STATED HE HAS DRIVEN AS FAR AS 125 MILES IN THE EARLY MORNING WITH NO DASH LIGHTS. THE ONLY THING THAT COULD BE SEEN, WAS THE ODOMETER AND TRIP MILEAGE. THE CONSUMER STATED THE DASH LIGHTS WORKED SOMETIMES. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10328071April 29, 2010
ENGINE AND ENGINE COOLING, ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
TRAVELING ON INTERSTATE 57 DURING DAYTIME HOURS. WHILE CRUISING AT 73 MILES PER HOUR IN THE RIGHT HAND LANE, THE VEHICLE SPUTTERED AND LOST ALL POWER. I COASTED TO A STOP OFF THE SIDE OF THE ROAD. I RESTARTED THE VEHICLE AND EVERYTHING SEEMED OK, SO I CONTINUED ON. A LITTLE LATER IT SPUTTERED AGAIN AND STARTED LOSING POWER. THE POWER CAME BACK BEFORE IT CAME TO A COMPLETE STOP. I CALLED ON STAR FOR A DIAGNOSTIC CHECK AND THEY TOLD ME I HAD A FUEL SYSTEM PROBLEM AND THAT IF THE CAR WOULD RUN TO CONTINUE THAT IT WAS NOT A SAFETY ISSUE. THEY TOLD ME TO TAKE IT TO A DEALER FOR REPAIRS WHEN I GOT HOME. I TOOK THE CAR WORDEN-MARTEN SERVICE CENTER FOR REPAIRS ON MARCH 23RD. TO REPAIR THE CAR THEY: 1.REPLACED CAT CONVERTER AND OXYGEN SENSOR 125CGMPP- $750.47 A SECOND INCIDENT OCCURRED WHILE TRAVELING ON INTERSTATE 57 DURING DAYTIME HOURS. I WAS PASSING A SEMI TRACTOR TRAILER WITH THREE CARS FOLLOWING ME WHILE CRUISING AT 73 MILES PER HOUR WHEN THE VEHICLE SPUTTERED AND LOST ALL POWER PUTTING ME IN A VERY DANGEROUS SITUATION. THE VEHICLE COASTED DOWN TO ABOUT 60 MILES PER HOUR BEFORE IT KICKED BACK IN. I IN THE MEAN TIME HAD DROPPED BACK BEHIND THE SEMI WITH THE THREE CARS BEHIND ME AND WHEN I COULD I PULLED BACK INTO THE RIGHT HAND LANE. THIS WAS A VERY DANGEROUS SITUATION FOR ME AND MY WIFE. I CALLED ON STAR FOR A DIAGNOSTIC CHECK AND THEY TOLD ME THAT EVERYTHING WAS OK. I TOOK THE CAR WORDEN-MARTEN SERVICE CENTER FOR REPAIRS AGAIN ON APRIL 19TH TO REPAIR THE CAR THEY: 1.REPLACED MASS -AIR FLOW UNIT AND SENSOR $ 131.39 WHO KNOWS IF IT IS FIXED RIGHT THIS TIME? THIS WAS A VERY DANGEROUS SITUATION TO BE IN FOR THE CAR TO FAIL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327744April 27, 2010
STEERING, SUSPENSION
REPLACED POWER STEERING RACK AND PINION 2 TIMES,REPLACED FRAME BUSHING,REPLACED STABILIZER SHAFT LINK,REPLACED WORN FRONT SWAY BAR END LINKS,REPLACED INTERMEDIATE STEERING SHAFT,REPLACED LEFT FRONT STRUT,RETORQUED SUSPENSION BOLTS AND LUBRICATED BUSHINGS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10327310April 25, 2010
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
ABOUT 8:30 PM, I WAS DRIVING ON THE HIGHWAY WITH MY INFANT DAUGHTER, WHO WAS IN A FRONT FACING CARSEAT, MY SON, AND MY HUSBAND WERE PASSENGERS. IT WAS RAINING OUTSIDE AND THE WINDOWS STARTED FOGGING. I TURNED ON THE REAR DEFROSTER AND ABOUT 30 SECONDS LATER, THERE WAS A LOUD BANG! I THOUGHT SOMEONE THREW SOMETHING AT MY CAR OR SHOT OUT THE WINDOW. THERE IS A BLOCK OF WINDOW WHERE THE DEFROSTER IS SMASHED OUT AND THE REST OF THE WINDOW WAS SHATTERED!! IT IS EVIDENT THAT THE REAR DEFROSTER CAUSED THE WINDOW TO SHATTER. I HAVE CONTACTED BUICK AND FOUND THAT THERE IS ONLY A 36,000 OR 4 YEAR BUMPER TO BUMPER LIMITED WARRANTY. MY CAR IS A 2006 BUICK LACROSSE WITH OVER 100,000 MILES. I AM OUTRAGED THAT THIS HAPPENED. THERE ARE NO WARNING SIGNS, NO SMELLS, NO NOTHING TO WARN YOU THAT SOMETHING LIKE THIS COULD HAPPEN. IF I WASN'T ALERT, I COULD HAVE CRASHED INTO A VEHICLE ON THE SIDE OF ME. THANK GOD MY BABY WASN'T IN A REAR FACING CARSEAT PREVENTING GLASS FROM INJURING HER OR MY SON. NOW I HAVE A SHATTERED REAR WINDOW ON MY ONLY VEHICLE. I HAVEN'T FULL COVERAGE INSURANCE NOR THE MONEY TO REPLACE THE WINDOW. I WOULD LIKE TO KNOW IF ANY OTHER BUICKS HAVE THIS PROBLEM AND WHY I WOULDN'T BE NOTIFIED OF THIS TERRIFYING PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10323191April 9, 2010
STEERING
2007 BUICK LACROSSE. CONSUMER EXPRESSES DISCONTENT REGARDING RECALL REPAIRS AND SERVICE. *TGW THE CONSUMER STATED IT TOOK THREE TRIPS TO THE DEALER FOR THEM TO COMPLETE THE REPAIRS. ALSO, THE VEHICLE DEVELOPED A NOISE IN THE POWER STEERING. THE POWER STEERING PUMP AND RESERVOIR HAD TO BE REPLACED, BECAUSE IT HAD NO FLUID IN IT.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10320508March 17, 2010
STEERING
POWER STEERING PUMP IS GOING OUT ON A GM 2005 BUICK LACROSSE AFTER ONLY 70,000 MILES. GM CURRENTLY HAS A RECALL OUT ON SEVERAL MODELS FOR POWER STEERING PROBLEMS. SEEMS TO ME THAT THERE IS A STRONG POSSIBILITY THAT THE ISSUE WITH MY CAR IS RELATED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10318821March 11, 2010
STEERING
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. UPON STARTING THE VEHICLE, HE COULD HEAR A HUMMING SOUND COMING FROM THE VEHICLE BUT COULD NOT DETERMINE THE EXACT LOCATION. THE STEERING WHEEL WOULD NOT ENGAGE AND AFTER THE ENGINE BEGAN TO IDLE FOR A FEW MOMENTS, THE HUMMING SOUND DISAPPEARED AND THE STEERING RETURNED TO ITS ORIGINAL STATE. THE CONTACT BELIEVED THAT THE DEFECT EXISTED IN THE POWER STEERING MODULE AND THE RACK AND PINION. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING. THE FAILURE MILEAGE WAS 20,000 AND THE CURRENT MILEAGE WAS 30,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10317701March 8, 2010
STEERING
C-COMPLAINT #10315355. I HAVE THE SAME POWER STEERING PROBLEM. I PURCHASED MY 2010 BUICK LACROSSE ON DEC 5TH. 2009 2-WEEKS LATER IT WAS MAKING NOISE WHILE TURNING. I CALLED THE DEALERSHIP. I WAS TOLD THE CAR IS BRAND NEW NOT TO WORRY, THE NOISE GOT LOUDER TURNED OUT THERE WAS NO POWER STEERING FLUIDS. I TOOK THE CAR BACK TO THE DEALER AND THEY COULDN'T FIND ANY PROBLEM WITH THE CAR. 3/WEEKS LATER I HAD IT TOWED TO THE DEALERSHIP BECAUSE MY POWER STEERING LOCKED (NO FLUIDS) THEY REPLACED MY WHOLE POWER STEERING RACK & PINION. I WAS TOLD THEY FORGOT TO SEALED THE END. I'M STILL HAVING THE SAME NOISE AND STILL WORKING WITH THE DEALER TRYING TO FIX AND TO FIND THE PROBLEM. I AGREED 100% ABOUT THE MIRRORS SAME WITH THE GAS/BRAKE PEDALS. MY MAIN CONCERN IS THE POWER STEERING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315355March 2, 2010
STEERING
PURCHASED A BRAND NEW 2010 BUICK LACROSSE ON 4 DECEMBER 2009. WHILE DRIVING, NOTICED THAT STEERING WHEEL HAD A LOT OF 'PLAY' IN IT BUT THOUGHT THAT IT WAS A PART OF THE STEERING. WHILE DRIVING, KEPT HEARING A SLIGHT 'THUMPING' NOISE BUT, BECAUSE IT WAS THERE FROM THE START, I DIDN'T ASSOCIATE IT WITH ANYTHING OTHER THAN CAR NOISE. BY WEEK THREE, THE CAR'S NOISE INCREASED. BEFORE I REACHED 1000 MILES, THE CAR WAS VERY NOISY AND THERE WAS A LOUD NOISE, WHENEVER YOU WOULD MAKE A LEFT TURN. TOOK THE VEHICLE BACK TO DEALERSHIP FOR MAINTENANCE. AT FIRST, THE MECHANIC TRIED TO CONVINCE ME THAT IT WAS NORMAL ROAD NOISE AND WANTED ME TO COMPARE THE SOUNDS FROM MY VEHICLE WITH A SIMILAR VEHICLE. BUT WHEN THE MASTER MECHANIC AND I WENT OUT FOR A RIDE IN MY CAR(WITH HIM DRIVING), HE MADE A U-TURN TO GO BACK TO THE DEALERSHIP AND THE CAR STARTED WHINING SO LOUD, HE DECIDED THAT THERE WAS NO NEED TO COMPARE THE TWO BECAUSE THE NOISE WAS TOTAL UNIQUE TO MY CAR. AFTER A COUPLE MORE HOURS OF RESEARCH AND DISCUSSION WITH BUICK HEADQUARTERS, THE CAR WAS PUT UP ON THE LIFT AND THE MECHANICS FOUND THAT, NOT ONLY DID I HAVE A FAULTY POWER STEERING PUMP, BUT THE CABLES TO THE PUMP WHERE DAMAGED FROM THUMPING AGAINST THE CHASSIS. THE PUMP WAS REPLACED A FEW DAYS LATER AND THE CABLING WAS RE-DONE AND INSULATED. THERE WAS NO ACCIDENT BUT I JUST WANTED TO GET THIS INFORMATION ON RECORD IN CASE OF FUTURE COMPLAINTS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10315077March 1, 2010
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT THE OIL LIGHT ILLUMINATED SINCE THE VALVE INTAKE WAS BLOCKED. THE MECHANIC STATED THAT THE ENGINE ON THE VEHICLE COULD BE RUINED IF THE PROBLEM WAS NOT CORRECTED. THE CONTACT IS CONCERNED ABOUT THE SAFETY RISK. ACCORDING TO THE CONTACT, THE DEXCOOL ANTI-FREEZE THAT WAS USED WILL CAUSE THE OIL VALVES TO DETERIORATE AND RUIN THE ENGINE. THE FAILURE MILEAGE WAS 37063. THE CURRENT MILEAGE WAS 38000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10311335February 17, 2010
STRUCTURE:BODY
WATER LEAK; FRONT AND BACK PASSENGER FOOT WELLS SOAKED AFTER HEAVY RAINFALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10310776February 16, 2010
ENGINE AND ENGINE COOLING:ENGINE
TL* THE CONTACT OWNS A 2010 BUICK LACROSSE. WHILE THE CONTACT WAS DRIVING 80MPH THE CONTACT NOTICED THAT THE VEHICLE HAD SUDDENLY SHUT OFF WITHOUT WARNING AND COULD NOT BE RESTARTED. THE VEHICLE HAS NOT BEEN TAKEN TO THE DEALERSHIP AND THERE WERE NO PRIOR WARNINGS. THE CURRENT AND FAILURE MILEAGES WERE 1494. BML
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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