Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10735062July 20, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) WAS RECEIVED IN JANUARY OF 2015. AFTER CONTACTING THE DEALER AND THE MANUFACTURER ON MULTIPLE OCCASIONS, THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE VEHICLE WERE STILL NOT AVAILABLE AND NO ESTIMATED TIME FOR RECEIVING THE PARTS COULD BE GIVEN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10735376July 20, 2015
ELECTRICAL SYSTEM
LOW BEAMS SUDDENLY BOTH WENT OUT ALONG WITH LEFT SIDE TOURING AND FOG LIGHTS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734795July 17, 2015
EXTERIOR LIGHTING:HEADLIGHTS:SWITCH
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING AT ANY SPEED, THE LOW BEAM HEADLIGHTS FAILED. THE CONTACT STATED THAT THE RELAY SWITCH WAS REPLACED ON SEVERAL OCCASIONS, BUT THE FAILURE RECURRED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE RELAY SWITCH NEEDED TO BE REPLACED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE FAILURE MILEAGE WAS 40,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734583July 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT STATED THAT NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) EXCEEDED AN UNREASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734592July 16, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2009 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734120July 15, 2015
STRUCTURE:BODY:DOOR, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT STATED THAT ALL FOUR OF THE DOORS BECAME INOPERABLE WHEN SHE ATTEMPTED TO USE THE KEY FOB. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 55,000. UPDATED 09/18/15*LJ UPDATED 11/22/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10734122July 15, 2015
POWER TRAIN, EXTERIOR LIGHTING:HEADLIGHTS, ELECTRICAL SYSTEM
I WAS GETTING OFF OF WORK AND AS I TRIED TO OPEN MY CAR I NOTICED THE REMOTE WASN'T WORK. AS I APPROACHED MY VEHICLE I SMELLED SOMETHING BURNT. FIGURED IT WAS COMING FROM THE ALLEY. I NOTICED MY WINDSHIELD WIPERS WERE UP. I MANUALLY OPENED THE CAR AND IT SMELLED WORSE OF BURNT. NOTICED THAT NOTHING WAS WORKING INSIDE MY VEHICLE. I CALL SECURITY TO COME AND HELP ME AND AS WE OPEN THE HOOD IT SMELLED JUST AS BAD. WE NOTICED THAT THE FUSE BOX HAD A MELTED HOLE IN IT. ONCE IT OPENED SEVERAL FUSED WERE BURNT. I HAVE READ THAT SEVERAL PEOPLE HAVE HAD THE SAME ISSUE. I WISH U LET US UPLOAD PICTURES OF THIS INCIDENT. WHAT IF WHILE DRIVING MY CAR HAD CAUGHT ON FIRE OR SOMETHING WORSE COULD HAVE HAPPENED TO ME OR MY CHILD. LUCKILY I WAS OUT OF MY VEHICLE WHEN THIS PROBLEM OCCURRED. THIS ISSUE HAS TO BE LOOKED AT. NOW I HAVE TO TOW MY CAR OUT OF MY WORK GARAGE PAY FOR THAT AND THEN PAY FOR MY VEHICLE TO GET FIX WHICH WE SHOULD DEFINITELY GET REIMBURSED FOR IT BECAUSE IT'S OBVIOUS THAT THIS IS A RECURRING ISSUE THAT HAS NOT BEEN FIXED. IT CAN TURN OUT TO BE A BIG LAW SUIT AGAINST BUICK. I HAD THE SAME ISSUE ALSO WITH THE HEADLIGHTS. I WOULD BE DRIVING AT NIGHT AND OUT OF NO WHERE MY LIGHTS WOULD JUST SHUT OFF. HAD TO REPLACE THAT ALSO. . .UPDATED 07/21/15 *BF UPDATED 11/9/2015 *JS
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10734124July 15, 2015
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING 25 MPH, THE KEY FAILED TO REMAIN IN THE RUN POSITION. THE CONTACT MENTIONED THAT THE KEY HAD NO ADDITIONAL WEIGHT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE IGNITION SWITCH NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT RECEIVED A RECALL NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V355000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 227,605.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733844July 14, 2015
ELECTRICAL SYSTEM
CAR WAS PARKED IN OUR GARAGE AT 2:30 PM. I WENT INTO THE GARAGE AT 7:45 PM AND FOUND IT EXTREMELY HOT (115F), OPENED THE GARAGE DOORS AND TRIED TO START THE CAR TO GET IT OUT OF THE GARAGE. WOULD NOT START AND CALLED AAA FOR A TOW. AAA SUGGESTED CALLING POLICE & FIRE. POLICE CAME AND THEY CALLED FIRE DEPT. TEMP UNDER HOOD REGISTERED 150F AND CO ALARM IN BASEMENT STARTED TO GO OFF. FIREFIGHTERS PUT ON PROTECTIVE GEAR, ENTERED HOUSE AND THEIR CO MONITORS WENT OFF IMMEDIATELY. GAS LINE SHUT OFF, HOUSE VENTED. CAR EVENTUALLY TOWED TO DEALERSHIP NEARBY. GAS COMPANY CAME THAT EVENING TO RESTART AND INSPECT DRYER, WATER HEATER, STOVE AND FOUND NO CO PROBLEM. HAVE YET TO HEAR FROM THE DEALER (FLEMINGTON BUICK) AS TO CAUSE, ISSUES, RESOLUTION. UPDATE 9/15/15*CW THE CONSUMER HAS SINCE TRADED THE VEHICLE. UPDATED 10/15/15*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733665July 13, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR MAINTENANCE, IT WAS DIAGNOSED THAT THE FRONT END SWAY BAR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,000. UPDATED 11/19/15*LJ THE CONSUMER STATED SIX (6) PHONE CALLS WERE MADE TO THE DEALER WHO ADVISED THERE WAS NO RESOLUTION. UPDATED 2/3/2016*JS UPDATED 11/14/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733670July 13, 2015
SUSPENSION
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHEN THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR MAINTENANCE, IT WAS DIAGNOSED THAT THE FRONT END SWAY BAR WAS CORRODED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 52,000. UPDATED 11/19/15*LJ UPDATED 11/14/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733730July 13, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2008 BUICK LACROSSE. WHILE DRIVING APPROXIMATELY 45 MPH, THE HEAD LAMP DIMMED. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART NEEDED TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 26,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733748July 13, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE DRIVING VARIOUS SPEEDS AT NIGHT, THE FRONT LOW BEAMS FAILED. THE CONTACT WAS ABLE TO ENGAGE THE HIGH BEAMS. THE VEHICLE WAS NOT DIAGNOSED REPAIRED. THE CONTACT PREVIOUSLY RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART FOR RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 70,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733530July 13, 2015
ENGINE
MY CAR OVERHEATED AND THE COOLANT SYSTEM LIGHT CAME ON PLUS THE SERVICE OIL LIGHT CAME ON CHECK ENGINE LIGHT CAME ON. I PUT COOLANT IN THE CAR BUT AFTER 30 MILE DRIVING IT DONE IT AGAIN AND NOW I HEAR NOISE UNDER MY CAR WHILE DRIVING AFTER I LET THE CAR SIT FO 30 MINS TO COOL OFF JUST SO I CAN MAKE OT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733535July 13, 2015
AIR BAGS
I WISH TO FORMALLY COMPLAINT THAT BUICK HAS BEEN REMISS IN ITS SERVICE TO ITS CUSTOMERS. AFTER A SIMPLE GOOGLE SEARCH I FOUND THAT THE PROBLEM OF MALFUNCTIONING PASSENGER SIDE AIRBAG MODULE (PASSENGER PRESENCE IS NOT DETECTED WHEN THE PASSENGER IS IN THE SEAT AND SHOWS MALFUNCTION ON THE DASHBOARD) IS PRETTY COMMON WITH THIS VEHICLE. I AM VERY SURPRISED BUICK IS NOT AWARE OF THIS SERIOUS FLAW AND DID NOTHING TO RECTIFY IT. INSTEAD THE CUSTOMER IS BESET WITH HIGH REPAIR COSTS EACH TIME THIS MODULE FAILS DUE TO DESIGN FLAW THAN DUE TO NORMAL WEAR AND TEAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733216July 10, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2006 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING) AND STATED THAT THE PARTS NEEDED WERE UNAVAILABLE. THE VEHICLE WAS TAKEN TO THE DEALER FOR AN INTERIM REPAIR; HOWEVER, THE DEALER WAS UNCERTAIN WHEN THE PARTS WOULD BECOME AVAILABLE TO SERVICE THE VEHICLE UNDER THE RECALL. THE CONTACT STATED THAT THE VEHICLE WAS UNABLE TO BE DRIVEN AT NIGHT AND ONLY THE HIGH BEAMS COULD BE UTILIZED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 20,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733223July 10, 2015
SEAT BELTS
I STARTED MY CAR. I BUCKLED MY SEAT BELT THE SEAT BELT WARNING LIGHT LIGHT AND CHIMES STOPPED IN A FEW SECONDS. I THEN UNBUCKLED MY SEAT BELT TO PULL A PIECE OF PAPER FROM MY FRONT POCKET. WHEN I BUCKLED MY SEAT BELT AGAIN, THE SEAT BELT WARNING LIGHT AND CHIMES FAILED TO STOP BLINKING AND CHIMING. IT HAS BEEN A WEEK NOW AND THE PROBLEM STILL EXISTS. WHAT SHOULD I DO? PLEASE ADVISE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733289July 10, 2015
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING THE BRAKE WILL SUDDENLY GRIP TIRE, AND THE TRACTION CONTROL LIGHT WILL COME ON. THIS HAPPENS ON DRY ROADS. THE CAR WAS TAKEN TO WINNER CHEVROLET WHO THOUGHT THEY FIXED IT, AS SOON AS I LEFT THE DEALER IT DID IT AGAIN. AFTER 7 DAYS OF TRYING TO FIGURE OUT THE PROBLEM I WAS TOLD TO TAKE IT TO A BUICK DEALER. RELIABLE BUICK OF ROSEVILLE HAD THE CAR FOR 9 DAYS, THEY WERE CONSULTING WITH BUICK TECHS, THOUGHT THEY FINALLY FIXED IT, BROUGHT IT HOME YESTERDAY AND IT JUST DID IT AGAIN. I'VE NOTICED A LOT OF PEOPLE ARE HAVING THIS PROBLEM AND ALSO THERE ARE RECALLS ON 2012 BUICK LACROSSE FOR THIS. RECALL #11222. SOMETHING NEEDS TO BE DONE BEFORE SOMEONE GETS IN AN ACCIDENT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10733002July 9, 2015
EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 BUICK LACROSSE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 14V755000 (EXTERIOR LIGHTING); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. UPDATED 09/09/15*LJ UPDATED 12/10/15 *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732353July 7, 2015
POWER TRAIN
TL* THE CONTACT OWNS A 2012 BUICK LACROSSE. WHILE DRIVING 31 MPH, THE BRAKE PEDAL WAS DEPRESSED AND THE VEHICLE VIOLENTLY JERKED FORWARD WITHOUT WARNING. THE FAILURE RECURRED CONTINUOUSLY. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 350.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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