Buick LaCrosse Complaints

2,125 consumer complaints on file.

#10249099November 18, 2008
STEERING
I HAVE A 2005 BUICK LACROSSE CXL WITH ONLY 20,000 MILES ON IT. I'VE HAD TO HAVE THE STEERING COLUMN RELUBRICATED TWICE IN 2 YRS. IT RATTLES, OR STARTS TO RATTLE AFTER ONLY 6,000 MILES FROM THE LAST SERVICE. THIS IS OBVIOUSLY A FACTORY DEFECT, AND I WOULD LIKE A PERMANENT FIX TO THIS PROBLEM. NO WONDER HONDA OUTSELLS BUICK IN AMERICA. FOR SHAME!! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248037November 8, 2008
SERVICE BRAKES, HYDRAULIC
ON 3 OCCASIONS WHEN THE WEATHER IS COLD HERE IN SACRAMENTO CA , EARLY MORNING HOURS , I DEPRESSED MY BRAKE PEDAL TO STOP FOR A STOP SIGN AND THE CAR DID NOT STOP JUST KEPT GOING , IT HAS DONE THIS 3 TIMES WHILE THE WEATHER WAS REALLY DAMP AND COLD , I TOOK IT TO A DEALER HERE IN SACRAMENTO AND THEY COULD NOT GET IT TO DUPLICATE , BUT THEY ARE WRONG , THEY TESTED THE CAR AT MID AFTERNOON WHEN IS WAS WARM OUTSIDE , LIKE I SAID IT ONLY DOES IT WHEN ITS REALLY COLD I HAVE 4 WHEEL DISC BRAKES AND IT'S LIKE THE BRAKES GRAB BUT DON'T STOP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10248151November 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2008 BUICK LACROSSE DASHBOARD IS MALFUNCTIONING. CONSUMER STATES THAT THE DEALERSHIP CAN NOT DO ANYTHING TO FIX THE PROBLEM. *NJ THE CONSUMER STATED HE WAS UNABLE TO READ THE INSTRUMENT PANEL WHILE DRIVING DURING DAYLIGHT HOURS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239711August 25, 2008
EXTERIOR LIGHTING
WHILE DRIVING AT NIGHT. 40 MPH THE HEADLIGHTS WHILE ON LOW BEAM WENT OUT. NO PARKING LIGHTS, NO LOW BEAMS. UPON GETTING TO THE SIDE OF THE ROAD WE DISCOVERED THAT THE HIGH-BEAMS STILL WORKED. THE FIRST TIME A 12,000 MILES IT NEVER DID IT AGAIN UNTIL LAST NIGHT AT 48,000 MILES. AGAIN NO LOWS OR PARKING BUT HIGH BEAMS GOT US HOME THE NEXT MORNING ALL WAS WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10239395August 22, 2008
AIR BAGS:FRONTAL
THE PASSENGER AIRBAG SENSOR WORKS INTERMITTENTLY WHEN A PERSON IS SITTING IN THE PASSENGER SEAT. SOMETIMES THE SENSOR WILL NOT TURN ON WITH MY WIFE OR I SITTING IN THE PASSENGER SEAT. TOOK THE CAR IN TO THE GARAGE AND THEY SAID THAT THEY COULD NOT FIND ANYTHING WRONG WITH IT. THIS HAS HAPPENED SEVERAL TIMES. THIS IS A SERIOUS SAFETY HAZARD AND THE MANUFACTURER SHOULD BE INFORMED OF THIS SO I CAN GET MY AUTO REPAIRED PROPERLY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10238651August 18, 2008
TIRES, TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. THE VEHICLE HAS GOODYEAR TIRES, SIZE P/225/60/R16 (NA). THE CONTACT NOTICED THAT THE FRONT PASSENGER SIDE TIRE WOULD SPORADICALLY LOSE PRESSURE. AS A RESULT, SHE EXPERIENCED EXCESSIVE SHAKING IN THE WHEEL WHILE DRIVING AT VARIOUS SPEEDS. SHE TOOK THE VEHICLE TO THE DEALER ON NUMEROUS OCCASIONS AND THEY ROTATED, INSPECTED, AND BALANCED THE TIRES. AS OF AUGUST 18, 2008, THE DEALERS HAVE BEEN UNSUCCESSFUL IN REMEDYING THE FAILURE. THE FAILURE MILEAGE WAS 10,000 AND CURRENT MILEAGE MILEAGE WAS 18,210.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10237639August 11, 2008
ENGINE AND ENGINE COOLING
TL*THE CONTACT OWNS A 2007 BUICK LACROSSE. IN FOUR DIFFERENT SITUATIONS, WHILE DRIVING 40 MPH, THE VEHICLE WOULD RANDOMLY STALL. THE CONTACT HEARD CLANKING NOISES IMMEDIATELY BEFORE THE VEHICLE BEGAN TO HESITATE AND EVENTUALLY STALL. IN TWO OF THE INCIDENTS, THE VEHICLE WAS ABLE TO BE RESTARTED AFTER A FEW ATTEMPTS. THE VEHICLE WAS TAKEN TO THE DEALER TWICE AND THEY WERE ABLE TO DIAGNOSE THE CAUSE OF THE FAILURE AND PRODUCE AN ERROR CODE BOTH TIMES. THEY REPROGRAMMED THE ENGINE, WHICH REPAIRED THE FAILURE FOR APPROXIMATELY TWO OR THREE DAYS. DURING ONE OF THE VISITS, THE DEALER REPLACED A TRANSMITTER AND A THROTTLE BODY. THE REPAIRS WOULD LAST FOR APPROXIMATELY 3 OR 4 DAYS. THE VEHICLE STALLED AGAIN WHILE DRIVING 40 MPH. THE VEHICLE WAS UNABLE TO BE RESTARTED AND THE VEHICLE WAS TOWED TO THE DEALER. THE VEHICLE HAS NOT BEEN REPAIRED AND REMAINS AT THE DEALER. THE FAILURE MILEAGE WAS 16,755 AND CURRENT MILEAGE WAS 17,334.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10236697August 1, 2008
AIR BAGS:FRONTAL
TRAVELING TO FLORIDA I NOTICED THE AIRBAG LIGHT WAS OFF WHEN THE PASSENGER WAS BUCKLED UP. THIS LIGHT WOULD GO ON AND OFF THE WHOLE TRIP TO AND FROM FLORIDA. WHEN I GOT HOME I TOOK THE CAR IN THE BUICK DEALERSHIP TO HAVE CHECKED. THEY RAN A TEST ON IT AND SAID THEY COULD NOT FIND A PROBLEM. THE LIGHT CONTINUES GOING ON AND OFF WHEN THE PASSENGER IS BUCKLED IN. I LOOKED ON THE INTERNET AND FOUND THAT THIS WAS A RECALL ON MY 2006 BUICK LACROSSE. I CANNOT BELIEVE THE DEALERSHIP WOULD ALLOW ME TO TRANSPORT A PASSENGER KNOWING THAT THEY RECALLED THIS CAR FOR THE SAME ISSUES I DESCRIBED ABOVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10235450July 23, 2008
ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT NOTICED THAT THE OIL LEVEL ON HIS VEHICLE WAS STEADILY DECREASING EVERYTIME THE VEHICLE WAS DRIVEN. THE CONTACT TOOK THE VEHICLE TO THE DEALER AND WAS INFORMED THAT NO SERVICE COULD BE PERFORMED FOR THE OIL CONSUMPTION FAILURE UNTIL THE VEHICLE CONSUMES MORE THAN ONE QUART OF OIL EVERY 2,000 MILES. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. SPEED WAS NOT A FACTOR. THE CURRENT MILEAGE WAS 27,340 AND FAILURE MILEAGE WAS 25,000. UPDATED 09/16/08 *BF UPDATED 09/19/08. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10232029June 23, 2008
ELECTRICAL SYSTEM, EXTERIOR LIGHTING:HEADLIGHTS
TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. WHILE TURNING THE VEHICLE AT 10 MPH, THE HEADLIGHTS DIMMED WHEN THE TURN SIGNALS WERE ENGAGED. THE CONTACT DID NOT KNOW IF THE REST OF THE EXTERIOR LIGHTS ALSO FAILED. HE WAITED APPROXIMATELY 15-20 SECONDS BEFORE THE HEADLIGHTS ILLUMINATED AGAIN. HE TURNED THE VEHICLE AGAIN AND THE HEADLIGHTS FAILED. THE CONTACT PULLED THE VEHICLE OVER AND WAITED ONCE MORE FOR THE LIGHTS TO ILLUMINATE. ONCE THE LIGHTS ACTIVATED AGAIN, HE DROVE ALL THE WAY HOME WITHOUT USING HIS TURN SIGNALS. HE TOOK THE VEHICLE TO THE DEALER AND THEY ATTEMPTED TO REPAIR THE VEHICLE, BUT WAS UNSUCCESSFUL. THERE HAD BEEN NO OTHER OCCURRENCES SINCE THE RECENT FAILURE. THE CURRENT MILEAGE WAS APPROXIMATELY 16,600 AND FAILURE MILEAGE WAS APPROXIMATELY 16,400. UPDATED 07/09/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10229546May 23, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
2006 BUICK LACROSSE WITH DEFECTIVE PASSENGER AIRBAG SENSOR. CONSUMER STATES THAT THE LIGHT WILL GO FROM OFF TO ON AT ANY TIME WHILE SOMEONE WHO WEIGHS MORE THEN 125 POUNDS IS IN THE FRONT PASSENGER SEAT. *KB THE CONSUMER STATED WHEN THE DRIVERS SEAT BELT WAS BUCKLED, THE RED LIGHT ON THE DASH WOULD DISPLAY THE SEAT BELT WAS UNBUCKLED. *JB UPDATED 12/08/11
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227997May 16, 2008
AIR BAGS
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE CONTACT WAS EXPERIENCING EXTREME DIFFICULTY WITH THE FRONT PASSENGER SEAT AIR BAG SYSTEM SENSOR. HE HAS A HEALTH CONDITION THAT HAS AFFECTED HIS HEIGHT AND USES A SEAT CUSHION IN THE VEHICLE. WHILE IN THE DRIVER SEAT, THE CUSHION IS FINE BUT WHEN HE RIDES IN THE PASSENGER SEAT, HE IS UNABLE TO USE THE CUSHION BECAUSE IT SETS OFF THE SENSOR AND DEACTIVATES THE AIR BAG. THIS IS A SAFETY CONCERN BECAUSE HE IS UNABLE TO RIDE IN THE PASSENGER SIDE OF HIS VEHICLE WITH A WORKING AIR BAG. THE MANUFACTURER WAS UNABLE TO PROVIDE ASSISTANCE. AS OF MAY 16, 2008, THE SENSOR HAS NOT BEEN DEACTIVATED. THE FAILURE AND CURRENT MILEAGES WERE 200. UPDATED 06/16/08 *BF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224636April 15, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE CONTACT STATED THAT HE IS UNABLE TO READ THE INSTRUMENTAL PANEL GAUGES AT DUSK OR DAWN. IN ORDER TO READ THE GAUGES, THE HEADLIGHTS MUST BE TURNED OFF. THE DEALER STATED THAT THE FAILURE IS DUE TO A FAULTY DESIGN AND THERE WAS NO REPAIR AVAILABLE. THE MANUFACTURER IS AWARE OF THE FAILURE AND ENGINEERS ARE CONDUCTING AN EVALUATION. THE CURRENT MILEAGE WAS 24,367 AND FAILURE MILEAGE WAS 19,622. UPDATED 05/05/08 *BF UPDATED 05/05/08
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10221226March 14, 2008
TIRES:PRESSURE MONITORING AND REGULATING SYSTEMS
COMPUTER TIRE PRESSURE READS INCORRECT TIRE POSITIONS ON READ OUT ON DISPLAY ON VEHICLE DASH BOARD. RIGHT REAR READS THE LEFT FRONT TIRE HAS BEEN TO DEALER TWICE STILL NOT CORRECTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10220311March 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
INSTRUMENT PANEL WILL NOT LIGHT UP WHEN TURNED ON. CANNOT READ SPEED AND OTHER GAUGES DURING DAYTIME. THIS IS THE THIRD BUICK OF MINE SO AFFLICTED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219167February 26, 2008
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM:REAR WINDOW
TL*THE CONTACT OWNS A 2006 BUICK LACROSSE. AFTER A FREEZING RAIN AND SNOW STORM, THE CONTACT'S WIFE ACTIVATED THE REAR WINDOW DEFROSTER. THE DEFROSTER MALFUNCTIONED AND FAILED TO DEFROST THE WINDOW. SHE WAS UNABLE TO SEE THROUGH HER REAR WINDOW. THE VEHICLE WAS TAKEN TO THE DEALER SEVERAL TIMES AND THEY STATED THAT THE FAILURE WAS DUE TO A FAULTY CONNECTION. THE FAILURE HAS OCCURRED EVER SINCE THE VEHICLE WAS PURCHASED. THE CURRENT MILEAGE WAS 34,000 AND THE FAILURE MILEAGE WAS UNKNOWN. UPDATED 03/11/08. *LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10219063February 25, 2008
STEERING:COLUMN, SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES, VEHICLE SPEED CONTROL:ACCELERATOR PEDAL, ENGINE AND ENGINE COOLING:ENGINE
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. WHILE DRIVING BETWEEN 20-30 MPH, THE VEHICLE HESITATED WHEN THE ACCELERATOR PEDAL WAS DEPRESSED. THE SPEED WOULD INCREASE AFTER DRIVING 3-4 MILES. WHEN THE VEHICLE WAS STARTED AFTER BEING PARKED FOR HOURS, IT IDLED ROUGHLY AND THE "TRACTION CONTROL" AND "ENGINE POWER REDUCED" WARNING INDICATOR LIGHTS ILLUMINATED. THE DEALER REPROGRAMMED THE PCM, BUT THE FAILURE CONTINUED. THE VEHICLE WAS TAKEN TO ANOTHER DEALER AND THEY WERE UNABLE TO DETERMINE THE CAUSE OF THE FAILURE. THE FAILURE MILEAGE WAS 5,000 AND CURRENT MILEAGE WAS 15,800. UPDATED 3/19/08 *CN THE CONSUMER STATED THE VEHICLE RUNS ROUGH AND WOULD NOT GO OVER 40MPH. THE DEALER PERFORMED BRAKE PEDAL RECALL. THE CONSUMER STATED THERE WAS A CLUNKING NOISE IN THE STEERING COLUMN. UPDATED 03/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10218147February 15, 2008
SERVICE BRAKES, HYDRAULIC
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. WHEN THE CONTACT DEPRESSED THE BRAKE PEDAL AT 10 MPH TO STOP THE VEHICLE, IT DID NOT RESPOND AND DRIFTED INTO AN INTERSECTION, CAUSING A SEVERE CRASH. THERE WERE NO WARNING INDICATORS PRIOR TO THE FAILURE. THE VEHICLE WAS COMPLETELY DESTROYED. THE CONTACT HAS PICTURES OF THE VEHICLE IN ITS CURRENT CONDITION. THE MANUFACTURER STATED THAT, WITHIN THE NEXT TWO WEEKS, THE VEHICLE WOULD BE INSPECTED TO DETERMINE THE CAUSE OF THE FAILURE. THE CURRENT AND FAILURE MILEAGES WERE 2,700. UPDATED 03-11-08 *BF
Crash:
Yes
Fire:
No
Injuries:
3
Deaths:
0
#10217092February 6, 2008
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL, STEERING, ELECTRICAL SYSTEM:STARTER ASSEMBLY
TL*THE CONTACT OWNS A 2005 BUICK LACROSSE. THE INSTRUMENT PANEL AND THE DRIVER INFORMATION CENTER ARE DIFFICULT TO READ DURING THE DAY OR EARLY MORNINGS BECAUSE THE SENSORS ARE DIM. THE DEALER REPLACED THE LIGHT CLUSTER SWITCHES AND STATED THAT THE INSTRUMENT PANEL AND INFORMATION CENTER WERE DESIGNED WITH DIM LIGHTING; THEREFORE, REPLACEMENTS WOULD NOT CORRECT THE FAILURE. THE CURRENT MILEAGE WAS 15,500 AND FAILURE MILEAGE WAS 14,000. UPDATED 02-25-08 *BF THE INTERMEDIATE SHAFT WAS REPLACED DUE TO A NOISE BEING HEARD IN THE STEERING WHILE DRIVING. THE STARTER MOTOR WAS REPLACED. UPDATED *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10216856February 4, 2008
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE
TL*THE CONTACT OWNS A 2008 BUICK LACROSSE. THE PASSENGER SIDE AIR BAG HAS AN INDICATOR LIGHT THAT IS EITHER OFF OR ON WHEN A PASSENGER IS SEATED IN THE SEAT. THE LIGHT ILLUMINATES WHEN AN OCCUPANT IS SEATED IN THE SEAT. THE DEALER STATED THAT THE PASSENGERS ARE NOT HEAVY ENOUGH AND SHOULD WEIGH AT LEAST 80 LBS. THE CONTACT STATED THAT HIS WIFE WEIGHS MORE THAN 80 LBS. THE DEALER STATED THAT NOTHING COULD BE DONE TO CORRECT THE DEFECT. THE FAILURE MILEAGE WAS 12 AND CURRENT MILEAGE WAS 1,500. UPDATED 02-19-08 *BF UPDATED 02/19/08 *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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