Buick Envista Complaints (2024)

51 consumer complaints on file.

#11677142July 30, 2025
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER
The DASHBOARD keeps changing while driving, and the dealer states they have fixed it. I have had 2 dashboards replaced since I purchased the car (1 year) and this unsafe while driving my GPS keeps changing while driving. This is VERY UNSAFE! The SUNROOF WILL NOT CLOSE, until the next day. It rains inside my car because it will not close, so I can not use my sunroof PERIOD. This is one of the reasons I purchased the car. NOW, my CHECK ENGINE LIGHT is on for EMISSIONS SYSTEM (IT IS CRITICAL THAT YOU TAKE CARE OF THIS PROMPTLY TO MAINTAIN SAFETY). The dealer held my car for 3 days, and now they state "they requested the part, but no one told them (from the manufacture) that the part is not available due to problems with the current part and they have to rebuild the part, and it's on back order". Now, I'm riding around with a check engine light on until Nobody knows when! I don't trust this dealer, who told me its okay to drive like this AND we will call you when the part comes in. They stated they fixed my dashboard and its still not fixed. They don't know when, they will have the part for my sunroof or my emissions issue, and my dashboard is still not working and I have to borrow someone car to travel because my GPS and Engine light is on. A brand new car and it has been in the shop (6 times) more than any car I have owned. I pay my car not on time and I keep my car serviced, but this not fair to me and I need help please.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11674508July 18, 2025
SERVICE BRAKES
In April of 2025 the brakes failed at a slow speed of less than five miles per hour, after bumping into a curb in a parking lot. I put the car in reverse and pressed on the brake pedal and again the car did not stop quickly. The brake pedal felt mooshy and went to the floor and it felt like the car coasted to a stop rather than stopping quicker like normal. I put the car in drive and the same thing happened again. I turned off the car, let it sit still for five minutes and then restarted it again. This time I tested the brakes again and the car stopped like normal and the brake pedal felt normal again too. My safety and the safety of others was put at risk because the brake system was not working good enough to stop the car in a normal fashion and could have been in an accident. I took the car to the dealer so they could check it out. They reported that they couldn’t find anything wrong with the brake system or the computer and that they could not duplicate the problem. There were no warning lamps or warning messages or symptoms that appeared before, during or after this incident happened. The car is still available for inspection upon anyone’s request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668861June 24, 2025
UNKNOWN OR OTHER
SUNROOF will not close, and yes, it is available for inspection upon request. Hard to drive because of the pouring down rain, and unable to close sunroof. I have called the dealership and was asked to bring it in for inspection, but the next morning it closed without problem. 2 days later it did the exact same thing. I waited 1 before opening again and when I tried to close the sunroof, it would NOT close again, until the next day. Now, I do not open it all. I have NOT had it inspected by anyone since it looked at the first time. No, warning lamps or messages prior or after since this has started.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663119May 27, 2025
EXTERIOR LIGHTING
The brake lights for this vehicle are located low in the bumper, not in the main taillights, posing a safety hazard. Because the brake lights are not located where other drivers naturally expect to see brake lights, the risk of a reared collision are unnecessarily increased.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662164May 20, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
I was driving and while trying to put on brakes and stop I couldn't . I noticed that the Antilock Braking System light came on along with other lights. I almost hit a car because I could not stop. I was very frantic and scared. I could have hurt someone including myself. I am still shaken by this. I called roadside service and they towed it to Suntrup Buick in St. Peters Mo. After the car was delivered to them they called me 30 minutes later saying "no lights are on". I told them I have onstar and if they would like I can send them the alert they sent on my app. The alert is still there which says "Schedule service now". Braking system requires your attention now". I also have snapshots of the warning notice. I don't want a vehicle that has brake issues ..this could have cost me my life.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11661005May 14, 2025
ENGINE, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2024 Buick Envista. The contact stated that while at a stoplight, the vehicle shut off unintendedly. Additionally, while driving at an undisclosed speed and accelerating, the vehicle stalled. The contact stated that the instrument cluster screen was blank. There were no warning lights illuminated. The vehicle was towed to the local dealer, and the contact was informed that there were no trouble codes retrieved. The vehicle was not diagnosed or repaired. The manufacturer was contacted and suggested to the contact that the vehicle be traded. The failure mileage was approximately 7,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655653April 19, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, STEERING
On four separate occasions now, while driving, the vehicle has completely shutdown. Two times this has happened in a parking lot and was relatively safe when it happened, but the other two times have been while driving on the freeway at freeway speeds. On all occasions, the entire dash will flicker a couple times, while the engine will sputter and then shut off. When this happens ALL systems including brakes, dashboard, engine, and steering are completely inoperable. Twice this has happened on the freeway while moving at freeway speeds. Thankfully, on neither occasion did any accidents or injuries occur, but it could very well have been fatal. On all occasions, the car will remain off and cannot be started again by pushing the ignition button for a period of about 20 to 30 seconds, during which time I cannot steer or stop the vehicle. After about 20 to 30 seconds, the car will turn back on and appear to function normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11654216April 11, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
The instrument panel intermittently blacks out while driving. I have taken it back to the dealer twice and they are unable to reproduce the issue. The first time, they said it was a software issue and ran an update, but that did not fix the problem. I found online that this is a known issue so I contacted Buick Customer Care. They checked my VIN and said there are no recalls on my car at this time. How can I get my car on the recall list? This is very disturbing and I do not intend to drive the car until this can be rectified. Please help!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650715March 26, 2025
ELECTRICAL SYSTEM, STEERING, LANE DEPARTURE: ASSIST
There was a shortage in the blinkers, and when a right turn was being made due to the blinker, not working, the car was snatched to the left, due to the lane assist being on which almost caused an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648898March 18, 2025
ENGINE, POWER TRAIN
Engine began smoking on freeway while driving in rural gap between metro cities. Then a sound like driving over a 2 liter bottle occurred. After I pulled over, there was smoke coming out the coolant reservoir. The coolant reservoir was empty! It's using 1/3 gallon prediluted daily. Last summer the air conditioning compressor failed while driving 75mph in a rural gap between metro cities. I was in a rental for 2 months before the backordered part arrived. Please investigate all aspects of the cooling system? Vehicle has 10k miles.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645726March 1, 2025
VISIBILITY:WINDSHIELD WIPER/WASHER
The windshield wiper blades- especially the drivers side wiper blade- on my 2024 Buick Envista are made of subpar material, and they leave streaks on the windshield in the field of view of the driver, making for hazardous driving conditions in snowy and rainy conditions. I attempted to get wiper blade replacements from my dealer during the 2nd week of January, but the OEM wiper blade replacements are on a very long backorder. In most cases, third-party manufacturers that claim to sell a replacement wiper blade arm compatible with the vehicle feature connectors that are just a small fraction of a different size, so they are prone to coming loose from the wiper arm when driven at high speeds, or the wipers are in use. Dealers have confirmed that there is no third-party manufacturer whose replacement blade perfectly fits the connector on the OEM wiper arm. My dealer has heard of this same wiper blade being an issue on new Envista and Chevy Trax models. There are no warning lights that might appear, but I purchased the vehicle brand new with 37 miles on it, and the wipers have always streaked from day one, even after switching brands of wiper fluid and cleaning the blades.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11643567February 18, 2025
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
My 2024 Buick Envista rear backup camera is no longer operational. The camera has failed just after 14 months of new car purchase. The warranty is void due to mileage. There are many safety concerns due to camera failure including car and pedestrian collision. There are many reports of these cameras failing within one year of production of the Envista and should be recalled and repaired at no cost to the owner.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11636281January 16, 2025
ELECTRICAL SYSTEM, EXTERIOR LIGHTING, VEHICLE SPEED CONTROL
On January 15, 2025, my front panel went completely blank (black screen) moments after driving off a parking lot. I pulled over, turned the car off to try to reset it, but didn’t work. Tried this 3-4 different times in different locations. I also had no exterior lights working. My main lights, brake and headlights were not functioning. This was very stressful and luckily it was still daylight, so I returned home immediately. I took a video of this incident for my records. Next day, the panel is working properly.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11635728January 13, 2025
ELECTRICAL SYSTEM
The entire digital display will go black for several seconds to a few minutes while driving. This seems to occur 3-4 times in a row and then will not happen again for days to weeksto months apart. It has happened on 5 separate occasions spanning 6 months. The dealership claims they “cannot reproduce the issue” and that they do not know what is wrong. This has been reported numerous times online for this make/model/year. This is a MAJOR safety hazard.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11633475January 1, 2025
ELECTRICAL SYSTEM, VEHICLE SPEED CONTROL, UNKNOWN OR OTHER
While driving down the road to work on the expressway both my screens blacked out couldn’t see my speed and then came back on it did this multiples times on my 30 minute drive to work one way and multiple times on my 30 minute drive home. It’s done this for the last week. It’s very scary to know you can’t see your speed or don’t know if your car is suddenly going to shut off going down an expressway that people are going 75 mph and could hit me. It shows my vin is not part of the recall but is doing exactly what the recall is describing.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631755December 20, 2024
UNKNOWN OR OTHER
The horn doesn't work or when you lock the vehicle using the key fob the horn doesn't blow then either notifying you that the vehicle is secured and locked. My vehicle is less than a year old with this defect and this poses as a safety hazard when driving to alert other drivers or prevent an accident.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630387December 12, 2024
ENGINE
My wife was driving down the street. Car made a noise so she pulled over. There was smoke coming from under hood. Opened the hood. saw fire and called fire department
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11627549November 26, 2024
VISIBILITY/WIPER
I purchased my 2024 Buick Envista in 3/24 and not too long after the windshield had a spontaneous crack that started in the center of the glass, and resembled a backward letter 'L". Driving around, I noticed more Envistas on the road, seeing a total of 12, 7 of the 12 had cracked windshields, furthering my suspicion that this is a manufacturer defect. I took note that each vehicle had different license plates as well so it's not as if I was noticing the same vehicles over time. During my time of researching this info and being told parts were not available for my windshield at the time since it was a newer model, on my way to work, a truck in front of me, in another lane, had a load of uncovered sand that flew off due to the wind of course, and hit my windshield in a spray like mist. Well, there had to be bigger pieces of rock in it as it nicked the top of my car. Please note, my windshield had already cracked at this time. GM reached out to me and I explained the situation. I also uploaded photos of the crack to an email the GM representative gave me. Eventually, GM called me back stating I needed to take the vehicle to a GM dealer for evaluation.. The manager came out, took a fountain pen, and started digging into the crack, rocking the pen from side to side. This caused what was initially a thin solid line, to now a line with a pinhole in it. He then says, "I'm calling GM and telling them you did this". I said excuse me, I just watched you dig your pen in my windshield and rock it back and forth. He denied digging in my windshield and told GM It was my fault, leaving me to foot the bill. I say all this to say, it is no coincidence that several Envista owners had the same thing happen with a random crack without a cause. I took my vehicle to another GM dealer and the service tech admitted to seeing multiple Envista windshields cracking on their own. This needs to be investigated thoroughly before someone is injured or killed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621915October 25, 2024
SUSPENSION
The rear suspension is not able to handle passengers in the back seat. Passengers in the back seat experience pain in the lower back on even small bumps in the road. It seems as though the rear springs are inadequate to keep the shocks from bottoming out and causing pain to the passengers. On a 5-hour drive, my adult son experienced so much pain from the ride that he took two days off work to recover. I took the vehicle for service and asked them to look at it. The service writer at the dealer told me it is a known problem that they cannot fix without a recall on the rear springs.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11620918October 20, 2024
ELECTRICAL SYSTEM
Three times in the last week while driving, my electronic dashboard went completely black and the music playing stopped. Within 10 seconds it came back up but my phone was disconnected and the system had to be reprogrammed. It was frightening as I was not sure what was happening and had no way of seeing whether my car was in drive and drivable. There was a safety recall last year for this issue. My VIN was not included.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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