Buick Century Complaints
1,816 consumer complaints on file.
- #10014742March 31, 2003SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
THE BRAKES LOCKED UP, BECAUSE THE ROTORS OVER HEATED AND CAUSED THE REAR TIRE TO BLOW OUT. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10013643March 29, 2003VISIBILITY:WINDSHIELD WIPER/WASHER
I HAVE A 1997 BUICK CENTURY WITH WINDSHIELD WIPER PROBLEMS. BY WAY OF HISTORY, I HAVE HAD TO TAKE THIS VEHICLE TO THE SHOP TWICE (AND I BELIEVE POSSIBLY A THIRD TIME) BECAUSE THE WINDSHIELD WIPERS WOULD NOT FUNCTION. EACH TIME, THE PROBLEM RELATED TO SOME FITTING THAT HAD TO BE RETIGHTENED (I WAS NEVER SHOWN THE PRECISE PART BY THE REPAIR PERSONNEL). NOW, ALTHOUGH THE WINDSHIELD WIPERS WILL WORK PROPERLY IN THE RAIN, WHEN THEY ARE TURNED OFF, THEY GO TO THE UPRIGHT POSITION, OBSCURING THE WINDSHIELD. I HAVE LEARNED TODAY, FROM THE NHTSA WEBSITE AND SIMILAR SOURCES, THAT THESE PROBLEMS ARE WELL KNOWN TO BUICK. UPON REFLECTION, AND WITH 20-20 HINDSIGHT, I BELIEVE IT IS HIGHLY LIKELY THAT THIS PROBLEM IS CAUSED BY THE EXCESSIVE TORQUE GENERATED BY THE WIPER MOTOR AT ITS HIGHEST SETTING (WHEN SET AT THE TOP SETTING, THE WIPERS GENERATE SO MUCH FORCE, THEY CAUSE THE ENTIRE VEHICLE TO SHAKE). *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10013618March 28, 2003VEHICLE SPEED CONTROL
MY 2002 BUICK CENTURY ODOMETER IS OVER RECORDING MILES BY 4%. AFTER TAKING MY CAR TO THE BUICK DEALER TWO TIMES I AM INFORMED THAT GM RESPONDED THAT THERE ARE NO FEDERAL REGULATIONS REGARDING THE ACCURACY OF AN ODOMETER. BUICK (G.M.) RESPONDED THAT 4% ERROR IS ACCEPTABLE TO THEM. I HAVE A COPY OF THE G.M. RESPONSE TO THE DEALER(G.M. DOCUMENT ID#1216409---SERVICE VME-ODOMETER ACCURACY, #PI00746-(12/24/2002). WHEN I FILE MY FEDERAL TAX RETURN-FORM 2106 BUSINESS EXPENSE SINCE I TRAVEL 40,000 MILES A YEAR I WOULD BE OVER REPORTING 1.600 MILES AT A 4% RATE. IS THERE A FEDERAL REGULATION REGARDING THE ACCURACY OF AN ODOMETER. I AM ABLE TO FIND STATE AND FEDERAL REGULATIONS REGARDING FRAUD AND ROLL-BACK OF AN ODOMETER BUT NOTHING REGARDING THE ACCURACY. THIS WOULD ALSO HAVE AN EFFECT ON THE REGULATED FUEL MPG REQUIREMENTS. ANY PUBLISHED MPG WOULD NEED TO BE REDUCED BY 4%.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10014574March 27, 2003AIR BAGS
WHEN THE VEHICLE WAS PURCHASED, THE PASSENGER SIDE AIR BAG COVER WAS LOOSE. THE DEALER INSTALLED A "CLIP" TO SECURE THE COVER AND ADVISED CONSUMER THAT THE FIX IS AN APPROVED REMEDY. THE CLIP BROKE OFF AND THE CONSUMER WAS VERY CONCERNED ABOUT THE SAFETY OF THE AIR BAG. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10013555March 27, 2003POWER TRAIN:AUTOMATIC TRANSMISSION
MY BUICK HAS 90,000 MILES ON IT. I HAD A PROBLEM WITH THE CAR. THE CAR WAS JUMPING INTO GEAR. THE JUMPING STARTED VERY VERY SMALL IN AUGUST 2002. TODAY THE JUMPING IS VERY NOTICEABLE. AFTER ONLY DRIVING IT, THEY TOLD ME THERE WAS SOME INTERNAL TRANSMISSION PROBLEMS. THEN THEY HOOKED MY CAR UP TO A DIAGNOSTIC COMPUTER AND TOLD ME THE PRESSURE IN TRANSMISSION WAS LOW. THEY TOLD ME THEY WERE NOT SURE I WOULD BE ABLE TO DRIVE SAFELY TO MY NEXT DESTINATION. I ASKED THE REPRESENTATIVES WAS THE PROBLEM UNDER WARRANTY? THE REPRESENTATIVES SAID "NO." THE POWERTRAIN HAD JUST GONE OUT AT 80 THOUSAND MILES. ONLY 10 THOUSAND MILES AGO. THE REPRESENTATIVES AT SALE AUTO MALL ENCOURAGED ME TO GO AHEAD AND TRADE THE CAR. THEY WERE SORRY BUT THE WARRANTY HAD EXPIRED AND THEY COULD NOT REPLACE ANYTHING. I ASKED THE REPRESENTATIVES HOW MUCH WOULD IT COST ME TO REPLACE THE TRANSMISSION? THEY QUOTED ME A PRICE OF ABOUT $3000. WHICH WOULD BE FOR A REBUILT ONE GM WOULD GUARANTEE FOR 3 YEARS OR 50,000 MILES. I DROVE AWAY WITHOUT LETTING THEM FIX THE CAR. MY COMPLAINTS ARE: 1.SINCE I KEPT GOOD SERVICE ON MY CAR, THE CAR'S TRANSMISSION SHOULD HAVE LASTED LONGER THAN IT HAS---TROUBLE FREE. POWERTRAIN WARRANTIES USUALLY LAST 5 YEARS/ 100,000 MILES NOT 8 YEARS/80,000 MILES. 2. WHEN I PURCHASED MY BUICK, I WAS TOLD BY ALL BUICK COMMERCIALS ON TV ALL FLUIDS, LIKE THE BRAKE FLUID, TRANSMISSION FLUID(DEX-TRANIII), AND ANTIFREEZE(DEX-COOL) ARE GUARANTEED FOR AT LEAST 100,000 MILES. I GET THE OIL CHANGED REGULARLY AT EVERY 3,000 MILES. IF OVERHEATED TRANSMISSION FLUID POSSIBLY HELPED CAUSE THIS JUMPING TRANSMISSION PROBLEM, WHY DID GENERAL MOTORS MARKET SUCH FLUIDS, AS I MENTIONED, WERE GUARANTEED FOR 100,000 MILES? 3. TRANSMISSIONS SHOULD NOT BE FAILING AT 90,000 ON A CAR THAT HAS BEEN TAKEN CARE OF, THAT IS ONLY 3 YEARS OLD. *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10009761March 21, 2003AIR BAGS
THE FRONT INSIDE CORNER OF THE PASSENGER AIR BAG WAS ELEVATED SLIGHTLY. WITHIN A FEW MONTHS OF PURCHASE THE CONSUMER VISITED THE DEALER AND ASK IF THE COVER COULD BE FASTENED DOWN. THE DEALER DIDN'T KNOW HOW TO FASTEN THE COVER DOWN. *DT *NLM
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10011440March 18, 2003SUSPENSION:FRONT, STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE VEHICLE EXPERIENCED A SEVER VIBRATION AT HIGHWAY SPEEDS, A 4-WHEEL ALIGNMENT WAS PERFORMED AND NEW TIRES WERE INSTALLED ON THE VEHICLE, WHICH ALLEVIATED THE PROBLEM ABOUT 30 PERCENT, ALSO THE POWER STEERING DID NOT PERFORM AS DESIGNED, IT DID NOT ACTIVATE UNTIL THE WHEEL WAS TURNED. *TS *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10011510March 12, 2003TIRES
THE TIRE EXPERIENCED A FLAT, CONSUMER NOTICED THE TIRE HAD SPLIT FROM THE INSIDE OUT WHICH WAS NOT NORMAL. DEALER WAS CONTACTED SINCE TIRE WAS ORIGINAL EQUIPMENT, CONSUMER WAS TOLD THERE WERE NO RECALLS OR TSB BULLETINS. CONSUMER HAD TO REPLACED ALL 4 TIRES.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10009530March 10, 2003VISIBILITY:WINDSHIELD
THE WINDSHIELD WAS DESIGNED IMPROPERLY. *DT *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10009444March 7, 2003AIR BAGS
AIR BAG LIGHT CONSTANTLY STAYED ON. *AK *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10011118March 7, 2003VISIBILITY:WINDSHIELD
CONSUMER WAS UNABLE TO SEE OUT OF THE WINDSHIELD.*JB VEHICLE'S WINDSHIELD BUILDS UP A FILM MAKING IT HARD FOR THE DRIVER TO SEE OUT OF.*MR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10009142February 24, 2003ELECTRICAL SYSTEM:WIRING
THE VEHICLE CAUGHT ON FIRE, WHICH WAS CAUSED BY THE ELECTRICAL WIRING UNDER THE AIR BAG.*JB
- Crash:
- No
- Fire:
- Yes
- Injuries:
- 0
- Deaths:
- 0
- #10009145February 24, 2003STRUCTURE:FRAME AND MEMBERS
THE FRONT SEAT BOLTS RUSTED.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10008001February 22, 2003ENGINE AND ENGINE COOLING:ENGINE
I OWN A 1998 BUICK CENTURY CUSTOM. I AM THE ORIGINAL OWNER AND AM VERY GOOD ABOUT PROPER MAINTENANCE. LAST WEEK MY HUSBAND NOTICED A FEW DROPS OF COOLANT ON THE GARAGE FLOOR. HE CLEANED IT UP AND AGIN THE NEXT DAY, A FEW MORE DROPS. HE CHECKED THE HOSE CLAMPS AND HOSE CONDITIONS, THEY WERE FINE. HE CHECKED THE RESERVOIR WHERE YOU PUT IN DEXCOOL, IT WAS DRY. HE FILLED THE RESERVIOR AND DROVE THE CAR IMMEDIATELY TO OUR LOCAL MECHANIC SO WE WOULD NOT DO ANY ENGINE DAMAGE. AFTER 2 DAYS AND $800, THE CAR HAS BEEN FIXED. NOW I NOTICE WHEN SEARCHING THE WEB, THERE ARE THOUSANDS OF REPORTS VERY SIMILAR TO MINE. UNFORTUNATELY, I ALSO NOTICED MANY WHERE THERE WERE FIRES OR ACCIDENTS. GM HAS TO FIX THIS AND AT LEAST PARTIALLY REIMBURSE THOSE LIKE ME WHO HAVE HAD TO PAY MAJOR REPAIR BILLS.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10009014February 21, 2003ENGINE AND ENGINE COOLING:ENGINE
THE VEHICLE STALLED, THE DEALER ATTEMPTED TO FIX THE PROBLEM ON SEVERAL OCCASIONS.*JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10009041February 21, 2003ELECTRICAL SYSTEM
THE VEHICLE EXPERIENCED A PROBLEM WITH THE GEAR SHIFT DUE TO A FAULTY ELECTRONIC SYSTEM PROBLEM. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10007851February 20, 2003VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER WINDOWS FAIL AND WILL "GO DOWN" WHILE DRIVING WITH NO WARNING. UNABLE TO CLOSE THE WINDOWS AS THEY ARE "OFF THE TRACK". THIS THE 4TH WINDOW THIS HAS HAPPENED TO. THE 3RD HAPPENED 4 DAYS PRIOR TO THE 4TH. THE 1ST AND 2ND HAPPENED SEVERAL MONTHS BEFORE. REPAIRS ARE OVER $425.00 PER WINDW. I HAD BEEN INFORMED THEY ARE NOT COVERED UNDER THE EXTENDED WARRANTY I HAD PURCHASED. AT THIS TIME ALL 4 WINDOW HAVE FAILED. TWO HAVE BEEN REPAIRED AT MY COST. THE OTHER TWO I AM NOT ABLE TO REPAIR AT THIS TIME DUE TO THE EXPENSE.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10005824February 13, 2003STEERING:RACK AND PINION
STARTED CAR AND BACKED OUT OF PARKING SPACE. STEERING WHEEL WOULD HARDLY TURN WHEELS TO THE LEFT; NO POWER ASSIST. STARTED MOVING FORWARD AND TURNING RIGHT, THEN POWER ASSIST RESUMED. ALSO, STEERING SHUDDER OCCURS AFTER ROUNDING CORNERS AND ACCELERATING. LOCAL DEALER SERVICE REP STATES CAR NEEDS NEW RACK & PINION ASSEMBLY AND IS A COMMON PROBLEM IN CENTURIES AND REGALS 4-5 YEARS OLD.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10007234February 12, 2003VEHICLE SPEED CONTROL
THE VEHICLE WAS AT A STOP, WHEN IT SUDDENLY ACCELERATED AND REAR ENDED ANOTHER VEHICLE. *JB
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10004341February 3, 2003AIR BAGS:SIDE/WINDOW
THE DRIVER'S SIDE DOOR WAS SEVERELY IMPACTED BUT THE SIDE IMPACT AIR BAG DID NOT DEPLOY. THE DRIVER HAD A CONCUSSION AND SUSTAINED HEAD INJURIES WHICH REQUIRED 8 STICHES. *NLM
- Crash:
- Yes
- Fire:
- No
- Injuries:
- 1
- Deaths:
- 0