BMW R 1200 RT Complaints

270 consumer complaints on file.

#11362414October 2, 2020
FUEL/PROPULSION SYSTEM
WHEN ACCELERATING FROM A STOP THE ENGINE STARTED RUNNING POORLY, HARDLY ANY POWER. I MOVED OVER 3 LANES IN HEAVY TRAFFIC TO THE RIGHT SHOULDER & TURNED THE ENGINE OFF. HAD IT TOWED TO DEALERSHIP WHERE I WAS INFORMED THE PLASTIC THROTTLE BODY CAMS HAD BROKEN. THIS BIKE HAS ONLY 20,000 MILES ON IT! IT PUT ME IN EXTREME DANGER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11360019September 19, 2020
FUEL/PROPULSION SYSTEM
I HAVE A 2010, R1200RT MOTORCYCLE THAT IS SPRAYING LARGE AMOUNTS OF ATOMIZED GAS OUT FROM THE TOP OF THE PLASTIC FUEL PUMP HOUSING FROM A HAIRLINE CRACK NEAR THE HIGH PRESSURE OUTLET. THE HOUSING IS A NON WEAR PART. IN LOOKING AT THE RECALLS I SEE THAT ON DECEMBER 12, 2013 THERE WAS A RECALL CAMPAIGN (NHTSA # 13V617000) ON FUEL LEAKS FOR MY MOTORCYCLE THAT DESCRIBES MY ISSUE EXACTLY. I REQUESTED THAT BMW TAKE ACTION AND FIX THE PROBLEM FREE OF CHARGE. THEY HAVE REFUSED. I BELIEVE THAT THEIR SCOPE ANALYSIS OF THE VINS WITH THIS PROBLEM WAS TOO NARROW. I SEE THAT I WILL NOW BE THE 4TH COMPLAINT FILED THIS YEAR AND IS A PATTERN THAT NEEDS ADDRESSED. WHEN THIS HAPPENS, THERE IS A VERY DANGEROUS SITUATION OF A FIRE DEVELOPING WHILE PEOPLE ARE DRIVING OR STOPPED. THIS IS NOT A SITUATION WHERE SOMEONE CAN SEPARATE THEMSELVES FROM THE FLASH FIRE WHILE DRIVING. IT'S EFFECTS (BURNS, LOSING CONTROL) ARE INSTANT TO THE MOTORCYCLE DRIVER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11355042September 14, 2020
FUEL/PROPULSION SYSTEM, SUSPENSION, EXTERIOR LIGHTING
TENGO PROBLEMAS CON EL FUEL PUMP LIQUEA MUCHO Y TAMBIEN CON EL ENCENDIDO LOS CALIPERS SE ATORAN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329259June 16, 2020
FUEL/PROPULSION SYSTEM
SPONTANEOUS DEVELOPMENT OF A COPIOUS FUEL LEAK AFTER STARTING BIKE, SUBSEQUENTLY FOUND TO BE ORIGINATING FROM FUEL PUMP AROUND HIGH PRESSURE FITTING. VERY DANGEROUS SCENARIO, AS FUEL DRIPS CLOSE TO HOT ENGINE. I ASKED AROUND AND APPARENTLY IS NOT AN UNCOMMON ISSUE. HARD TO BELIEVE THERE HAS NOT BEEN A RECALL ON THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11328609June 12, 2020
FUEL/PROPULSION SYSTEM
FUEL PUMP LEAKS AT HIGH PRESSURE FUEL LINE. THIS FUEL LEAKS OVER EXHAUST PIPE AND IS A POTENTIAL FIRE HAZARD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325984May 26, 2020
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2009 BMW R 1200 RT. THE CONTACT STATED UPON MERGING INTO TRAFFIC, THE MOTORCYCLE LOSS MOTIVE POWER WITHOUT WARNING. THE CONTACT PULLED OVER IN A PARKING LOT AND ATTEMPTED TO REPAIR THE MOTORCYCLE HIMSELF. THE MOTORCYCLE WAS THEN RIDDEN TO HIS RESIDENCE. THE MOTORCYCLE WAS NOT TAKEN TO A DEALER NOR INDEPENDENT MECHANIC TO BE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267990October 11, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2006 BMW R1200 RT. WHILE DRIVING 55 MPH, THE CONTACT SMELLED FUEL COMING FROM THE FUEL PUMP. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE CONTACT STOPPED THE VEHICLE AND NOTICED FUEL LEAKING OVER THE ENGINE. THE CONTACT ASSOCIATED THE FAILURE WITH NHTSA CAMPAIGN NUMBER: 13V617000 (FUEL SYSTEM, GASOLINE). THE CONTACT CALLED BMW MOTORCYCLES MCDONOUGH (LOCATED AT 755 INDUSTRIAL BLVD, MCDONOUGH, GA 30253, (770) 957-7404) AND INFORMED THEM OF THE FAILURE. THE MOTORCYCLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 41,109. *LN CONSUMER STATED THIS ISSUE WAS ADDRESSED ONCE IN RECALL 13V617 IN 2014. REPAIR HISTORY INDICATES MY BIKE WAS CHECKED FOR THIS ISSUE BUT THERE IS NO INFORMATION ON WHETHER REPAIRS WERE PERFORMED. GIVEN THE INFORMATION IN THE TECHNICAL DOCUMENT, EITHER THE PUMP WAS REPLACED ENTIRELY OR THERE WAS NOTHING DONE. NO METAL REINFORCING RING WAS PLACED ON THE FUEL PUMP, SO EITHER THE PUMP WAS REPLACED WITH ANOTHER FAULTY PUMP OR NO REPAIRS WERE MADE. THIS RECALL WAS NOT ADDRESSED ON MY BIKE EVEN THOUGH THE BIKE WAS CHECKED. I AM HAVING THE EXACT ISSUE MENTIONED FOR SIEMENS FUEL PUMPS IN BMW MOTORCYCLES UNDER THE RECALL. PHOTOS, FUEL LEAK NHTSA INVESTIGATION, AND 2006 BMW REPAIR HISTORY ATTACHED.*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11258009September 25, 2019
ENGINE
TL* THE CONTACT OWNS A 2012 BMW R1200 RT. THE TOOK THE VEHICLE TO EURO CYCLE BMW LAS VEGAS (6175 W SAHARA AVE B, LAS VEGAS, NV 89146, (702) 454-6269) FOR ROUTINE MAINTENANCE. THE TECHNICIAN NOTICED THAT THE FLANGE WAS LEAKING AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE CONTACT STATED THAT THE FLANGE WAS ONCE SERVICED BY THE PREVIOUS OWNER; HOWEVER, THE REPAIR DID NOT CORRECT THE FAILURE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT TO TAKE THE VEHICLE TO EURO CYCLE BMW LAS VEGAS. NO FURTHER ASSISTANCE WAS OFFERED. THE APPROXIMATE FAILURE MILEAGE WAS 53,961.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234146July 23, 2019
FUEL/PROPULSION SYSTEM
GASOLINE LEAK FROM FUEL PUMP FLANGE. NOTICED A PUDDLE OF GASOLINE AFTER A RIDE LAST WEEK. DURING THE RIDE , THERE WAS A STRONG SMELL OF GASOLINE. THIS IS A VERY DANGEROUS SITUATION. BMW ARE YOU LISTENING ? THE PUDDLE WAS ON THE LEFT SIDE OF THE BIKE WHEN RIDING ( RIGHT SIDE IF YOU ARE FACING THE BIKE) THIS WAS FIXED DURING A RECALL CAMPAIGN IN 2014 BUT ITS BACK AGAIN. THIS INDICATES A SUBSTANDARD USED DURING RECALL FIX. ITS BMW'S RESPONSIBILITY TO HAVE THIS ADDRESSED AND FIXED ASAP.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11234286July 23, 2019
FUEL/PROPULSION SYSTEM
FUEL PUMP OUTPUT FLANGE CRACKED, RESULTING IN FUEL LEAKING DOWN THE SIDE OF THE BIKE AND ONTO HOT COMPONENTS WHILE RIDING. THIS ISSUE HAS ALREADY BEEN THE SUBJECT OF A BMW RECALL - BUT APPARENTLY THE "INSPECT AND REINFORCE" SOLUTION ISN'T REALLY ADEQUATE LONG-TERM. THIS PUMP HAD BEEN INSPECTED AND REINFORCED - AND THE FLANGE STILL CRACKED AND CAUSED A DANGEROUS FUEL LEAK WITH THE POTENTIAL FOR BODILY INJURY OR WORSE. ATTACHED PICTURE. TOP SHOWS BEFORE IGNITION IS SWITCHED ON. BOTTOM IS AFTER IGNITION IS ON.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11232827July 17, 2019
POWER TRAIN, SUSPENSION
RIGHT-SIDE SWINGARM PIVOT PIN BOLTS LOOSEN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11221451June 20, 2019
SERVICE BRAKES
REAR BRAKE LINE ADAPTER LEAKING BRAKE FLUID. THIS IS AN ALUMINUM FITTING THAT CONNECTS THE STEEL BRAKE LINE TO THE FLEXIBLE LINE GOING TO THE REAR WHEEL. CRACKS FORMED ON BOTH THREADED ENDS. BMW PART NUMBER 34327679297. I REPLACED THIS PART MYSELF . THE REAR BRAKE RESERVOIR WAS EMPTY .
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11210483May 28, 2019
FUEL/PROPULSION SYSTEM
THE FUEL GAUGE MISREAD THE ACTUAL AMOUNT OF FUEL IN MY TANK CAUSING ME TO RUN OUT OF GAS AT A DANGEROUS INTERSECTION. I HAD TO GET OFF THE MOTORCYCLE AND PUSH IT ACROSS ONCOMING TRAFFIC (THE ONLY DOWNHILL OPTION) TO A SAFE PLACE ON THE SIDE OF THE ROAD. I HAD TO WALK FOR 2 MILES TO PURCHASE A GAS CAN AND FUEL IN ORDER TO RESTART AND MOVE THE BIKE. THIS WAS THE FIRST TIME MY GAS GAUGE FAILED. THE SENSOR FOR THE GAS GAUGE HAS NOW FAILED 3 TIMES. THE SECOND TIME I WAS ABLE TO COAST UP A DRIVEWAY HILL INTO A SAFE CHURCH PARKING LOT. THIS WAS SO LUCKY AS NO SHOULDER WAS AVAILABLE. RECENTLY, THE THIRD TIME IT FAILED I NOTICED THE FUEL GAGE WAS ACTUALLY GOING UP AS I WAS OPERATING THE VEHICLE. IT WENT FROM 1/2 TANK TO ALMOST FULL. THE FUEL STRIP (FUEL SENSOR) IN THE GAS TANK IS THE ROOT CAUSE OF FAILURE. I NOW HAVE THE 3RD FUEL STRIP REPLACEMENT SCHEDULED FOR 7/12/2019. IF I RUN OUT OF FUEL IN THE MIDDLE OF A HIGHWAY DURING A RUSH HOUR TIME PERIOD, I COULD LITERALLY BE KILLED (EXAMPLE: I LIVE IN ATLANTA AND HAVE BEEN IN RUSH HOUR ON I-75 / I-285 WHICH IS ABOUT 8-9 LANES WIDE WITH TIGHT AND FAST MOVING CARS AND TRUCKS). THE FUEL TANK ON THE 2010 BMW R 1200 RT DOES NOT HAVE AN EMERGENCY FUEL RESERVE PETCOCK. IF THE FUEL GAUGE OVERSTATES THE REMAINING FUEL, AND THE BIKE RUNS OUT OF FUEL, THERE IS NO AVAILABLE RESERVE. THERE IS NO SAFETY MARGIN. I JUST PURCHASED A FUEL BOTTLE TO CARRY ON THE MOTORCYCLE FOR AN EMERGENCY. I DO NOT LIKE THE IDEA OF CARRYING FUEL IN THIS MANNER, NOR SHOULD I HAVE TO. I CANNOT LOCK IT SAFELY LEAVING OPEN AN OPPORTUNITY FOR VANDALISM, AND I CANNOT GUARANTEE IT WILL NOT LEAK OR RUPTURE. PHOTOS: PHOTOS WERE TAKEN WHEN BIKE WAS OUT OF FUEL AND DISPLAYING MILES REMAINING AND FUEL LEVEL. TANK HOLDS 6.6 GL AND I SEE 43 MPG. THERE SHOULD BE ABOUT A GALLON LEFT IN THE TANK... THIS IS A SIGNIFICANT PERCENTAGE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11208944May 21, 2019
WHEELS
MOTORCYCLE HAS LESS THAT 30,000 MILES AND IS LESS THAN FOUR YEARS OLD BUT THE FROM TPMS SENSOR HAS COMPLETELY FAILED AND NO LONGER READS ANY TIRE PRESSURE. I HAVE A CONSTANT TPMS FAILURE LIGHT ON MY DASH BOARD. A REPLACEMENT SENSOR IS OVER $200 NOT INCLUDING LABOR FOR INSTALLATION AND REPROGRAMMING OF THE ON-BOARD COMPUTER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205457May 3, 2019
FUEL/PROPULSION SYSTEM
MY 2011 BMW R1200RT HAD A RECALL REPAIR PERFORMED IN 2015 TO ADDRESS A FUEL LEAK ISSUE AT THE FUEL PUMP FLANGE. THE DEALER DID NOT REPLACE THE FUEL PUMP ASSEMBLY BUT DID A REPAIR WHICH INVOLVED INSTALLATION OF A REINFORCEMENT RING ON THE FUEL PUMP FLANGE WHICH WAS CRACKING AND LEAKING FUEL UNDER PRESSURE. IN MARCH OF 2019 THE AREA THAT WAS REPAIRED ON THE FUEL PUMP DEVELOPED A FUEL LEAK CAUSING GASOLINE TO LEAK UNDER PRESSURE AND LEAK DOWN ONTO THE ENGINE WHICH COULD HAVE CAUGHT FIRE. MY LEFT BOOT AND LEFT LOWER PANT LEG GOT WET WITH GASOLINE. BMW SHOULD HAVE FIXED THIS PROBLEM PROPERLY WITH A NEW FUEL PUMP INSTEAD OF TRYING TO RIG IT UP IN 2015. THEY HELD OFF FOR YEARS EVEN ISSUING THE RECALL UNTIL FORCED BY GOVERNMENT TO DO IT. THEY SHOW A BLATANT DISREGARD FOR THEIR CUSTOMER'S SAFETY BY NOT FULLY REPAIRING THE VEHICLE AFTER THE RECALL WAS ISSUED. NOW BMW CUSTOMER RELATIONS SAYS THE RECALL REPAIR IS OUT OF WARRANTY. THIS CAUSED ME TO HAVE TO REPLACE THE FAULTY PART AT A COST OF OVER 500 DOLLARS. THIS IMPROVED PART SHOULD HAVE BEEN INSTALLED DURING THE RECALL REPAIR INSTEAD OF TRYING TO BAND-AID THE PROBLEM. WE ARE TALKING ABOUT HIGH PRESSURE FUEL. THIS IS A MAJOR SAFETY CONCERN AND THE GOVERNMENT SHOULD SANCTION BMW FOR NOT PERFORMING THE RECALL PROPERLY. CUSTOMERS THAT HAD TO GO BACK LATER AND REPAIR THEIR MOTORCYCLES FOR THIS FUEL LEAK ISSUE SHOULD BE REIMBURSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11202929April 22, 2019
FUEL/PROPULSION SYSTEM
THIS SERIES OF MOTORCYCLES HAS A COMMON PROBLEM WITH CRACKS IN THE THROTTLE PULLEYS ON THE THROTTLE BODY. FAILURE OF THIS PLASTIC PART WILL RESULT IN INSTANT LOSS OF POWER. I HAVE BEEN READING ABOUT THIS PROBLEM, AND DECIDED TO INSPECT THE TWO THROTTLE BODIES ON MY MOTORCYCLE AS A PRECAUTION. BOTH OF MINE WERE CRACKED. ONE OF THE PULLEYS HAS THREE CRACKS IN IT, AND WOULD LIKELY HAVE FAILED WITHIN A SHORT TIME. SEE PHOTOS INCLUDED WITH THIS REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185809March 11, 2019
FUEL/PROPULSION SYSTEM
WHEN STARTING THE VEHICLE GAS BEGINS TO LEAK OUT OF TANK ON LEFT SIDE OF VEHICLE. LEAK WILL CONTINUE UNTIL VEHICLE IS SHUT OFF
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11172736January 29, 2019
FUEL/PROPULSION SYSTEM
AFTER ENTERING THE INTERSTATE FUEL BEGAN SPEWING FROM THE UPPER LEFT FAIRING AREA. I PULLED OFF AND SHUT IT DOWN. I COULDN'T TELL WHERE IT ORIGINATED FROM. IT DIDN'T APPEAR ANY LONGER SO I DECIDED TO RETURN HOME, ABOUT 2 MILES. UPON ENTERING THE INTERSTATE AGAIN FUEL SPEWED OUT WITH SUCH FORCE IT COVERED MY ENTIRE LEFT SIDE AND LEG. I PULLED OFF ASAP. A MOTORIST SAW ME AND STOPPED TO HELP. HE WAS AFRAID OF A FIRE, AS I WAS, AND PULLED OUT AN EXTINGUISHER. FUEL WAS EVERYWHERE. HE HELPED ME TOW IT HOME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11171018January 20, 2019
FUEL/PROPULSION SYSTEM
FUEL LEAK AT THE FUEL PUMP QUICK DISCONNECT. THE DISCONNECT IS LEAKING AS WELL AS THE FUEL PUMP NECK. IT HAPPENS ONLY WHEN THE IGNITION IS TURNED ON AND THE PUMP COMES ON, PUTTING PRESSURE TO THE FUEL SYSTEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11140234October 14, 2018
POWER TRAIN
UPON STARTING MY BIKE BEFORE GOING FOR A RIDE, I NOTICED THAT IT DEVELOPED AN EXTREME FUEL LEAK. IT LITERALLY SPRAYS GASOLINE LIKE A LAWN SPRINKLER. I HAVE CHECKED BLOGS ON THIS MATTER AND HAVE LEARNED THAT THIS IS A VERY COMMON PROBLEM. I HAVE VIDEO OF MY BIKE DOING THIS IN CASE YOU NEED IT. THIS IS POTENTIALLY VERY DANGEROUS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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