BMW M550i Complaints

3 consumer complaints on file.

• #11624298November 8, 2024
  POWER TRAIN

  The guibo (flex disc) in the powertrain has multiple visible cracks, posing a safety risk due to its potential to disrupt power transmission to the wheels. This malfunction could impact vehicle control, particularly at higher speeds, thus putting passengers and other road users at risk. A certified BMW service center has confirmed the problem, with BMW technicians recommending a replacement; however, both the dealer and BMW have declined to cover it under warranty. Although there were no warning lamps prior to the failure, slight vibrations or noises may have indicated an issue with the guibo. The attached image is the recommendation from the BMW service center however I declined to it repaired out of pocket.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11606073August 2, 2024
  WHEELS

  I have had two separate incidents of cracked wheels. I drive the vehicle on normal roadways and have had no impacts with curbs, debris or significant road hazards. The wheels show no signs of any impact or damage, just a crack. Of course the cracked wheels result in a rapid loss of tire pressure. BMW will not warranty the wheels and replacement of each has cost me $800. I feel the wheels were obviously not engineered properly to withstand the load and forces of normal highway driving. The First cracked wheel was in November of 2023 - right front. The most recent was August 2024, left rear. The vehicle had approx 30,000 miles at the first incident and most recently 38,000 miles for the second incident.

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0

• #11585838April 29, 2024
  STRUCTURE:BODY, UNKNOWN OR OTHER

  The car was purchased new in July 2023. On or about [XXX], while the car was parked the front license plate holder separated suddenly and unexpectedly from the front bumper of the car and fell to the ground. Incidental to the failure of the front license plate holder, the separation of the holder caused damage to the front bumper. There was no external force applied to the front license plate holder, and the vehicle was not involved in a collision. Because the car was stationary at the time of the incident, there was no additional damage; the safety of the passengers, other drivers, or pedestrians was not compromised. However, had the car been moving, a sudden and unexpected event of the separation of the front license plate holder would have posed serious safety risks. I contacted the selling dealer, BMW of Sudbury, located in Sudbury, MA to discuss the issue related to the damages resulting from the failure of the front license plate holder. I spoke with Michael K. Walsh, General Sales Manager at BMW of Sudbury, 508-903-5300, [email protected], about the issue of sudden and unexpected failure of the front license plate holder. According to Mr. Walsh, the front license plate holders have been failing on a regular basis, with several instances of failure occurring every year at the BMW of Sudbury dealership. Mr. Walsh mentioned that the failures typically occur within several days to several weeks after the installation of the front license plate holder. In addition, Mr. Walsh indicated that license plate holders and the hardware for their installation are manufactured by BMW. The dealer has never notified the manufacturer about the potential safety risks associated with the sudden and unexpected separation of the front license plate holder from the car. This inaction on the dealer part has persisted even though it has been fully aware of the recurrent failures of the front license plate holders. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

  Crash:

  No

  Fire:

  No

  Injuries:

  0

  Deaths:

  0