BMW M5 Complaints

106 consumer complaints on file.

#11081175March 25, 2018
ENGINE, POWER TRAIN, SEATS
VANOS, ENGINE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051087November 28, 2017
AIR BAGS
LIGHT COMES ON FOR PASSENGER RESTRAINT SYSTEM MALFUNCTION
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11025421September 25, 2017
ENGINE
CAR READS LOW ON OIL WHILE DRIVING. I HAVE TAKEN IT BACK TO DEALER AND WAS TOLD THAT THE CAR ONLY NEEDED ONE QUART OF OIL. DEALER HAS NEVER LOOKED TO SEE IF THERE IS A PROBLEM WITH THE TOLERANCE BETWEEN THE ENGINE OIL PUMP DRIVE SHAFT AND THE PUMP'S ROTOR. DEALERSHIP ONLY SHOWED MY HUSBAND HOW TO REPLENISH OIL WHEN LIGHT COMES ON. THIS HAS PROBLEM BEGAN WHEN THE CAR ONLY HAD 29,000 MILES. THE LIGHT WILL COME ON WHEN CAR IS STATIONERY AND IN MOTION ON A CITY STREET OR HIGHWAY. CURRENTLY MUST DRIVE AROUND WITH A QUART OF OIL IN CAR AT ALL TIMES FOR SAFETY REASONS. CAR NOW HAS 40,000 MILES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11012472August 3, 2017
AIR BAGS
UPON STARTING MY CAR, I RECEIVED AN ERROR MESSAGE " FAULT IN PASSENGER RESTRAINT SYSTEM AFFECTING AIR BAGS, BELT TENSIONER OR BELT FORCE LIMITER" THE MESSAGE CONTINUES TO SHOW UP EVERY DAY.. THIS IS THE SAME ISSUE THAT HAS A RECALL IN ALL OTHER 5 SERIES MODELS FOR THIS YEAR, 2006 AND HAS A RECALL FOR THOSE VEHICLES. THIS MODEL SHOULD BE ADDED SINCE ITS THE SAME ISSUE. SEE ATTACHED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10983677May 5, 2017
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW M5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V047000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967629March 21, 2017
SERVICE BRAKES
THE CARS BRAKES KEEP SCREECHING LOUD. I REACHED OUT TO BMW AND THEY STATED THAT THE BRAKES KEEP SCREECHING BECAUSE THIS CAR IS A PERFORMANCE VEHICLE BUT SOMEONE WHO WORKS AT BMW TOLD ME THAT ITS NOT TRUE AND THAT BMW MADE A MISTAKE WHEN BUILDING THE CAR AND THAT I AM NOT THE FIRST CUSTOMER TO COMPLAIN ABOUT THIS ISSUE AND THEY HAVE NOT DONE ANYTHING TO RESOLVE IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10955356February 17, 2017
POWER TRAIN
THE EARLY M5 WITH THE SMG (SEQUENTIAL MANUAL GEARBOX) 7 SPEED HAVE NUMEROUS TSB'S AND WARRANTY CAMPAIGNS. THE SHIFTING OF THE GEARBOX IS UP EXECUTED BY PRESSURE FROM THE HYDRUALIC PUMP THAT STORES AAPRX 80PSI IN THE ACCUMULATER. THIS ACCUMULATOR OR PUMP HAS A HI CHANCE OF FAILING AND WHEN IT DOES THE CAR SHUTS DOWN WITHOUT WARNING. MY CAR SHUT DOWN IN THE MIDDLE OF THE INTERSECTION JUST RECENTLY. AND I HAVE HAD THIS PUMP REPLACE TWICE OUT OF WARRANTY AND ONCE WITHIN WARRANTY. A MAJOR FLAW OF THE GETRAG SMG 7SPD. BMW DISCONTINUED THIS TRANSMISSION BUT CONTINUES TO RAISE PRICES ON THE REPLACEMENT PUMPS AS THEY KNOW THERE IS A HIGH TURNOVER OF REPAIRS. PLEASE VISIT THE BMW M FORUMS AS THIS TOPIC IS HEAVILY DISCUSSED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10908738September 22, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2003 BMW M5. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855608April 14, 2016
STEERING
STEERING WHEEL LOCK MALFUNCTIONS AND KEEPS STEERING WHEEL LOCKED, WILL NOT RELEASE INTERMITTENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10851466March 24, 2016
AIR BAGS
TAKATA RECALL. BMW HAS YET TO ISSUE A FIX FOR THIS RECALL. IT HAS BEEN ALMOST A YEAR SINCE THE INITIAL NOTICE WENT OUT. MY LOCAL DEALER AND BMW USA HAS NO INFORMATION AS TO WHEN A FIX WILL BE AVAILABLE. I CONSIDER THIS TO BE UNACCEPTABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10846033March 10, 2016
AIR BAGS
I HAVE BEEN WAITING SINCE JULY 2015 FOR BMW TO HAVE THE PARTS TO FIX THE POTENTIALLY FATAL AIR BAG FLAW IN MY CAR. I AM STILL WAITING. THIS IS RECALL CAMPAIGN 15V-318: DRIVER SIDE FRONT AIR BAG MODULE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10809451December 10, 2015
AIR BAGS
TL* THE CONTACT OWNS A 2006 BMW M5. THE CONTACT STATED THAT THE AIR BAG LIGHT REMAINED ILLUMINATED WHILE A PASSENGER OCCUPIED THE SEAT. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE BASE OF THE SEAT NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNAVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 35,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10747870August 11, 2015
AIR BAGS
THE CAR HAS AN ISSUE WITH PASSENGER AIRBAG OCCUPANCY SENSOR, WHEN SOMEONE SITS ON THE PASSANGER SEAT THE AIRBAG TURNS ON, THESE BMWS HAS MANY RECALLS FOR THIS ISSUE, FOR SOME REASON MINE DOES NOT FALL INTO THE RECALL. I HAVE SCANNED THE COMPUTER AND CONFIRMED THAT THE SENSOR IS THE ISSUE, I WOULD LIKE THIS ISSUE TO BE RECALLED ON MY CAR BECAUSE THIS A COMMON ISSUE FOR THESE, I HAVE READ MANY OTHER PEOPLE WITH THIS ISSUE, ON FORUMS, BUT A RECALL HAS NOT BEEN ISSUED, I THINK ITS IMPORTANT TO DO THIS RECALL BECAUSE IT IS NOT SAFE FOR MY PASSANGER, IN CASE SOME SORT OF ACCIDENT HAPPENS AND THE AIRBAG DOES NOT DEPLOY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10732757July 8, 2015
ELECTRICAL SYSTEM
THE SUNROOF DRAINS OF MY VEHICLE OVERFILL OR CLOG CAUSING WATER TO LEAK IN THE TRUNK AND WHEEL WELL. THE CARS WHEEL WELL HOLDS THE CARS BATTERY, RDC, AND PDC MODULES. SURROUNDED BY FOAM WHEN WATER REACHES THE MODULES THEY ARC AND SPARK CAUSING THEM TO HEAT UP AND MELT. ALSO LOCATED IN THE TRUNK IS SEVERAL OTHER ELECTRICAL COMPONENTS XM RADIO AMP, ETC. IF NOT CAUGHT IN TIME COULD CAUSE FIRE AND MAYBE EVEN DEATH. YOU CAN'T TELL WHEN THEY ARE OVERFILLED/CLOGGED UNTIL IT'S TO LATE. I HAVE REPLACED THEM 2 TIMES BOTH TIMES ALMOST CAUSING FIRE TO THE CAR. HERE IS A LING SHOWING THAT BMW ACKNOWLEDGES THE ISSUE AND IS NOT FIXING IT. FROM SOMEONE ELSE TOO. HTTP://WWW.BIMMERFEST.COM/FORUMS/ATTACHMENT.PHP?ATTACHMENTID=265090&D=1296781065 HTTP://WWW.BIMMERFEST.COM/FORUMS/SHOWTHREAD.PHP?T=259095&PAGE=1
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10677013January 21, 2015
AIR BAGS
MALFUNCTION IN PASSENGER RESTRAINT SYSTEM. WARNING MESSAGE STATING "FAULT IN PASSENGER - RESTRAINT SYSTEM AFFECTING AIRBAG, BELT TENSIONER OR BELT FORCE LIMITER" IS ACTIVATED EVERY FEW MINUTES THAT CAR IS IN DRIVE. WAS INFORMED THAT THE PASSENGER AIRBAGS WILL NOT DEPLOY IN THE EVENT OF A CRASH. DEALERSHIP INFORMED ME THAT THIS WAS NOT COVERED BY WARRANTY AND MY EXTENDED WARRANTY PROVIDER (HENDRICKS AUTOGUARD) HAS REFUSED TO HONOR ITS OBLIGATIONS BY CLAIMING THE PART IS A NON-COVERED ELECTRICAL COMPONENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10671711January 12, 2015
SEATS
WHILE MOVING THE SEAT FORWARD (VALET MOVED IT BACK) WE FOUND THAT THE SEATS TWISTED; IN OUR CASE, THE OUTER SIDE OF THE SEAT BOTTOM MOVED FURTHER THAN THE INNER SIDE, CAUSING THE SEATS TO TWIST TOWARDS THE CENTER OF THE CAR AND LEAVING THEM UNEVEN WITH THE DASH AND FRONT OF THE CAR. ATTEMPTS TO CORRECT THE SEAT POSITIONING BY MOVING THE SEAT BACKWARDS VIA POWER SWITCH CAUSED THE INNER BOTTOM PORTION OF THE SEAT (AROUND THE THIGH BOLSTERS) TO BIND AND JAM AGAINST THE CENTER CONSOLE. WE FOUND THAT THE POWER PASSENGER SEAT HAD THE SAME PROBLEM. WE RESEARCHED THE ISSUE ON BMW-RELATED WEBSITES (IN PARTICULAR, M5BOARD.COM) AND FOUND THAT EACH SEAT HAS THREE SEPARATE MOTORS THAT ARE SUPPOSED TO MOVE IN UNISON WITH THE CONTROL SWITCH VIA ONE CABLE. AS DESIGNED AND BUILT, THESE POWER CABLES LEADING TO EACH MOTOR ARE TWISTED TO FIT WITHIN THE CONFINES OF THE UNDER SEAT DESIGN. THE CABLE END ADJACENT TO EACH MOTOR MAKES CONTACT DURING NORMAL SEAT MOVEMENT WITH OTHER UNDER-SEAT COMPONENTS. AFTER SOME UNKNOWN NUMBER OF MOVEMENTS THE CABLE END(S) FAIL RENDERING ITS SEAT MOTOR INOPERABLE (THESE COMPONENTS ARE INACCESSIBLE SO THE OPERATOR CANNOT IN ANY WAY CONTRIBUTE TO THE PRODUCT FAILURE). WE BELIEVE THAT BMW IS AWARE OF THE PROBLEM AND MADE DESIGN AND MATERIAL CHANGES IN SUBSEQUENT MODEL YEARS TO CORRECT THIS PROBLEM. THE ONLY WAY TO REPAIR THIS PROBLEM IS TO REMOVE THE AFFECTED SEATS ENTIRELY FROM THE VEHICLE SO THAT THE TECHNICIANS CAN ACCESS AND REPLACE THE BROKEN DEFECTIVE COMPONENTS (COST PER SEAT IN EXCESS OF $1000). WHILE THE DEFECT OFTEN OCCURS DURING THE WARRANTY COVERAGE PERIOD, THE PROBLEM OFTEN IS NOT BE READILY APPARENT TO DRIVERS). THIS DEFECT PRESENTS A CLEAR DANGER TO VEHICLE OCCUPANTS, OCCUPANTS OF OTHER VEHICLES, AND TO BMW DRIVERS OR FRONT SEAT PASSENGERS WHO SUFFER FROM SPINAL OR OTHER HEALTH PROBLEMS. *TR
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10664215December 15, 2014
SEAT BELTS, AIR BAGS
WELL DOCUMENTED (ON THE INTERNET) PROBLEM WITH THE PASSENGER SIDE ACTIVE RESTRAINT SYSTEM FAILING, TYPICALLY DUE TO THE PASSENGER SIDE OCCUPANCY MAT. THIS PROBLEM HAS BEEN DOCUMENTED IN ALMOST EVERY MODEL MANUFACTURED SINCE 2000, BUT HAS ONLY BEEN ADDRESSED IN A FEW, SELECT, VEHICLES. THIS IS THE MOST COMMON COMPLAINT FOR THIS MODEL ON CARSAFETY.GOV AND HAS NOT BEEN ACKNOWLEDGED BY BMW OF NORTH AMERICA. THIS PROBLEM, IN ITSELF, CAN LEAD TO A VARIETY OF MALFUNCTIONS IN THE EVENT OF AN ACCIDENT CAUSING SERIOUS INJURY OR DEATH. THE PROBLEM HAS ALSO LED TO A LARGE MARKET OF "DUMMY SENSORS" BEING SOLD ON EBAY AND SIMILAR SITES, WHICH TRICK THE COMPUTER INTO THINKING THE AIRBAG SENSOR IS CORRECTLY FUNCTIONING. THESE DUMMY SENSORS DO NOT REMEDY THE PROBLEM AND CAN LEAD TO AN INCREASED RISK OF INJURY OR DEATH. SYNOPSIS: AIRBAG SYSTEM WARNING LIGHT AND RESTRAINT SYSTEM WARNING LIGHT APPEAR IN INSTRUMENT CLUSTER. IDRIVE SYSTEM READS: PASSENGER RESTRAINT SYSTEM MALFUNCTION. SEAT SENSOR MAT FOR THE PASSENGER SEAT AIR BAG DISENGAGES WHEN PASSENGER IS SEATED. THE DISENGAGING OF THE PASSENGER AIR BAG POSES A GREAT DANGER FOR THE PASSENGER DUE TO THE PASSENGER AIR BAG WILL NOT DEPLOY IN A ACCIDENT CAUSING INJURY OR DEATH. BMW IS AWARE OF THIS ONGOING PROBLEMS WITH THE M5 E60 SERIES, BUT WILL NOT ADDRESS THIS ISSUE OF SAFETY. BMW CHARGES THE OWNER UP TO 5000.00 DOLLARS TO FIX THIS SAFETY ISSUE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10651813November 1, 2014
FUEL/PROPULSION SYSTEM
TL-THE CONTACT OWNS A 2006 BMW M5. THE CONTACT STATED THAT THE HE COULD SMELL STRONG FUEL ODOR AFTER FILLING THE FUEL. THE INDEPENDENT MECHANIC DIAGNOSED THE FUEL TANK HAD A CRACK INSIDE THE PLASTIC. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 21,000. NE
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10641706October 6, 2014
AIR BAGS, EQUIPMENT ADAPTIVE/MOBILITY
ON SEPT 25, 2014, I WAS DRIVING MY 2008 BMW M5 AND TURNING INTO A PARKING LOT WHEN I WAS HIT FROM THE REAR, SHOVED ON TOP AND OVER A MEDIAN AND INTO ANOTHER VEHICLE. MY VEHICLE WAS STRUCK FROM THE REAR AND THEN STRUCK AGAIN FROM THE FRONT. I DO NOT KNOW HOW FAST THE DRIVER THAT HIT ME WAS GOING, HOWEVER, NONE OF MY AIRBAGS IN MY VEHICLE WERE DEPLOYED. I AM UNABLE TO DETERMINE THE EXACT CHARACTERISTICS IN WHICH EACH AIRBAG WOULD BE DEPLOYED AND I REQUESTING THE NHTSA TO PERFORM THAT REVIEW. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10638247September 22, 2014
AIR BAGS, SEAT BELTS, SEATS
A MESSAGE FLASHED ON THE SCREEN STATING THAT THE PASSENGER RESTRAINT SYSTEM WAS DEFECTIVE. TOOK THE VEHICLE TO A DEALER FOR A DIAGNOSTIC TEST. THE TEST RESULTS SHOWED THAT A SEAT MAT SENSOR IN THE PASSENGER'S SEAT WAS DEFECTIVE AND NEEDED TO BE REPLACED. ESTIMATED COST OVER 3000 DOLLARS ASKING BMW TO AUTHORIZE UNDER SIMILAR RECALL REPAIR. BMW ISSUED 10 YEAR EXTENDED WARRANTY ON SIMILAR 5 SERIES. BMW PLEASE CONTACT ME CURRENTLY TRAVELING IN EUROPE WITH MY CAR. NEED REPLACEMENT IN UKRAINE OFFICIAL DEALERSHIP MY DIRECT LINE +[XXX] THANK YOU. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to BMW M5