BMW i4 Complaints (2024)

26 consumer complaints on file.

#11596943June 26, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
My car when when my spouse was pulling in parking spot at local hospital suddenly accelerated. I did brake which didnt work and car flew across 2 parking lanes and landed in 3rd lane. Luckily there was no vehicles or persons crossing in the path of sudden acceleration. She has driven similar gas BMW 335 i for last 12 years. She has been driving this car i4 for last 11 months. Car towed to the dealer in Chattanooga and I have informed them to look into it and also check with BMW USA
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11594230June 13, 2024
VEHICLE SPEED CONTROL
While approaching a T-intersection from a side street into a main road, the car was brought to a full stop at the stop sign near the intersection with my foot on the brake pedal. Suddenly, the vehicle launched, on its own, into full acceleration onto the main street. Luckily, there were no traffic or pedestrians on its path. I tried to control the vehicle and placed it into the lane, pressed the brakes to control speed. At this point, the vehicle came back under control. Had been traffic on its path, it would have led to a serious injury. There were no warning lamps or messages shown on the dash board. No police report was filed. The car brought, the very next day, to the dealer who has engaged the BMW national service group. After approximately a month, they responded with what appears to be a form letter not addressing the subject of complaint, saying that no faults were found. The vehicle was driven only for less than 700 miles prior to the incident. The vehicle can be made available to NHTSA for inspection upon request.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583837April 18, 2024
ELECTRICAL SYSTEM, SUSPENSION
Mechanical failure on the car air suspension especially on back left of the car. Car parked overnight and it automatically lowered and driving it out of the drive way there was no error that popped out on low suspension until driving out of drive way. That caused the scratch on left side under carriage. Dealer refused to run diagnostics to determine true cause of issue until we pay for the diagnosis although this car is newly purchased and covered under warranty period. Dealer is trying to put the blame on me although it is a malfunction with the cars air suspension. Read that this problem happens to i4’s often on forums and I don’t feel safe driving the car until this issue is resolved but I’m unable to proceed without proper diagnosis from BMW service.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578573March 20, 2024
SERVICE BRAKES, UNKNOWN OR OTHER
The mount of the accelerator pedal of the car at the bottom broke off while driving, and the pedal fell to the left and got lodged behind the break pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11575181March 3, 2024
VEHICLE SPEED CONTROL
Vehicle accelerated on its own as i was pulling into garage. Causing damage to the car, to my other parked car and house.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11544923September 16, 2023
UNKNOWN OR OTHER
I encountered the safety issue on a test drive. The VIN which I supplied is typical of this model. The design of the gear selector lever makes it easy to inadvertently and unintentionally shift into Reverse, when Drive or Neutral is desired. A single click of the lever can engage either Reverse or the desired gear, depending on the engagement status of the brake pedal and the speed of the car. There is no Reverse gear lockout button, a standard safety feature on other vehicles. I almost backed into the vehicle behind me, when a red traffic light turned green. When the brake pedal is untouched, a single upward click of the selector lever engages a shift from Braking (B) mode, to Drive (D) mode. I had stopped for the red light in Brake (B) mode, and desired to shift into Drive (D) mode. I clicked the lever upward one time, while holding the brake pedal down. Unbeknownst to me, Reverse was engaged. A similar condition occurs when attempting to shift from Drive (D) mode into Neutral (N) mode. In normal driving, a single upward click of the lever engages Neutral, to allow (for example) coasting up to a red light without engaging regenerative braking. When stopped with the brake pedal depressed, that same single upward click engages Reverse gear. This condition could be remedied by: - Providing a reverse lockout button. - Altering the control algorithm to ensure that gears are sequentially engaged (R-N-D-B) with each click of the lever. The current algorithm skips different gears in the sequence, based on the rolling status of the car and the position of the brake pedal.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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