BMW 535i Complaints (2012)

56 consumer complaints on file.

#11323074May 2, 2020
FUEL/PROPULSION SYSTEM
CAR STALLED SUDDENLY WHILE IN MOTION ON A CITY STREET. UNABLE TO RESTART THE VEHICLE FOR 15 - 20 MINUTES WHILE BLOCKING THE ROADWAY. TRANSMISSION LOCKED IN PARK MODE AND OVERRIDE TO NEUTRAL GEAR WAS NOT AVAILABLE. INABILITY TO MANUALLY PUT GEAR INTO NEUTRAL POSES ADDITIONAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319019March 23, 2020
ELECTRICAL SYSTEM, ENGINE
MY COOLANT FAN IS MOVING FASTER THAN IT SHOULD BECAUSE THE WATER PUMP IS FAILING. IT ALMOST CAUGHT FIRE THE OTHER DAY WHEN MY CHILDREN WERE IN THE CAR.. IT WAS AT A STOP LIGHT WHEN I HEARD THE FAN SPINNING AT A HIGH RATE OF SPEED AND WAS SMOKING TERRIBLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11287834December 9, 2019
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEAT BELTS
AT 72,000 MILES THE PASSENGER SEAT BELT AIRBAG LIGHT WENT ON AND IT WILL NOT RESET. NO ACCIDENT OR ANY OTHER PROBLEM OCCURRED WITH THE PASSENGER SEAT BELT OR AIR BAG. IT WAS NOT IN MOTION AND THE LIGHT CAME ON AT ENGINE START AND DID NOT GO OUT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11277715November 2, 2019
TIRES, WHEELS
THE TIRE TREAD SEPARATED COMPLETELY FROM THE INNER SIDEWALLS. THERE WAS NO INDICATION OR WARNING OF ANY ISSUES, LOW PRESSURE, NO CONTROL PANEL WARNING, PULLING ETC. I WAS ENTERING THE HIGHWAY, ACCELERATED NORMALLY, THE CAR DRIVING NORMAL. THEN SUDDENLY, I HEARD A LOUD PULSATING VIBRATION SOUND AS IF THE TIRE WAS BLOWN OUT. I PULLED OVER TO FIND THAT THE TREAD HAD SEPARATED COMPLETELY ALL THE WAY AROUND THE INNER PART OF THE TIRE!!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11269570October 19, 2019
POWER TRAIN
DRIVE TRAIN MALFUNCTION: DRIVE MODERATELY CAUSED BY VALVETRONIC MOTOR AND ECCENTRIC SHAFT. AT 50K MILES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11222495June 25, 2019
FUEL/PROPULSION SYSTEM
WHILE WAITING BEHIND ANOTHER VEHICLE TO MAKE A LEFT HAND TURN MY VEHICLE STALLED AND WOULD NOT RESTART. HOWEVER, WHENEVER I OPENED THE DOOR IT WOULD START AND STOP WHEN THE DOOR WAS CLOSED. THE VEHICLE WAS TOWED TO SLOANE BMW OF DEVON, PA. SLOANE SAID THE PROBLEM WAS THE FUEL PUMP AND FUEL PUMP MODULE WHICH THEY REPLACED FOR WHICH I WAS CHARGED $1585.62. HOWEVER, THIS WAS NOT THE END. ON 3/28/19 WHILE PASSING ANOTHER VEHICLE ON A 4 LANE HIGHWAY THE ENGINE LIGHT CAME ON AND THE VEHICLE STARTED SHAKING AND DECELERATING. OTHER DRIVERS BEHIND ME COULDN'T UNDERSTAND WHAT WAS HAPPENING AND MADE SOME DANGEROUS MOVES. FORTUNATELY A DRIVER IN THE RIGHT LANE ALLOWED ME TO GET THE VEHICLE TO THE SHOULDER OF THE ROAD. I TOOK THE CAR BACK TO SLOANE BMW AS HE FUEL PUMP THAT THEY HAD REPLACED WAS UNDER WARRANTY. SLOANE DECIDED THAT "THE ENGINE ECCENTRIC SHAFT ADJUSTMENT MOTOR IS INTERNALLY FAULTY AND CHARGED ME $169.99. TECH REPORTED "ALL PERFORMED NORMALLY" DESPITE NOT FINDING A PROBLEM WITH THE ECCENTRIC SHAFT SLOANE RECOMMENDED REPLACEMENT AT A COST OF $6109.71. LATER WHEN COPIES OF THE TEST WERE REQUESTED SLOANE SAID THEY DIDN`T HAVE THEM. AS A RESULT I AM STILL DRIVING A VEHICLE THAT PRESENTS A DANGER TO MY LIFE IN ORDER TO GT TO WORK. I HAVE CONTACTED MR. CLAUS EBERHART VP AFTER SALES AND MR. IAN ROBERTSON, BOARD MEMBER AT BMW NORTH AMERICA BUT NEITHER RESPONDED. THE ONLY GUIDANCE THAT I HAVE BEEN ABLE TO WAS IN AN ARTICLE I FOUND ONLINE THAT RECOMMENDED CAUTION WHEN ACCELERATING. IN ADDITION I HAVE FOUND THAT THERE WAS A RECALL 16V746000 FOR FUEL PUMP AND MODULE FOR WHICH I WAS NEVER NOTIFIED. REGARDING SLOANE BMW OF DEVON, PA. I HAVE FOUND THAT THEY HAVE COMMITTED CONSUMER FRAUD, "I HAD A PROBLEM OPENING THE TRUNK, SLOANE SAID IT WAS DUE TO THE LATCH- WANTED $677 REPAIR. ON LINE FOUND THAT TRUNK COULD BE OPENED BY SWITCH IN THE STORAGE BOX. LATCH WORKS TRUNK OPENS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11218248June 6, 2019
VEHICLE SPEED CONTROL
TL* THE CONTACT OWNS A 2012 BMW 535I. WHILE DRIVING 10 MPH, THE VEHICLE STARTED TO ACCELERATE ON ITS OWN. THE CONTACT SWITCHED TO MANUAL TRANSMISSION, DOWNSHIFTED INTO FIRST GEAR, AND DEPRESSED THE BRAKE PEDAL TO STOP THE VEHICLE. THE CONTACT PULLED OVER AT A FUEL STATION AND NOTICED THAT THE RPMS WERE INCREASING WHILE THE VEHICLE WAS IN PARK. THE VEHICLE WAS DRIVEN TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 74,500.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11205329May 2, 2019
FUEL/PROPULSION SYSTEM
THE RECALL NUMBER 16V746000 ON 2012 BMW FUEL PUMP IS INSUFFICIENTLY EXECUTED BY THE MANUFACTURER AS IT DID NOT INCLUDE MY CAR (VIN #[XXX]). I HAVE ENCOUNTERED A SAFETY HAZARD DURING DRIVING AND THE CAR STALLED IN THE MIDDLE OF BUSY EXPRESSWAY. CANNOT RESTART AND CAR TOWED WITH HELP FROM POLICE. AFTER DEALER DIAGNOSE PROBLEM WITH FUEL PUMP BUT REFUSE TO HONOR THE RECALL ON MY FIX EVEN IT IS OF SAME MODEL AND YEAR. APPARENTLY MANUFACTURER DID NOT INCLUDE "ALL" AFFECTED VEHICLES AFFECTED WITH THE DEFECTIVE PARTS. PLEASE OPEN ANOTHER RECALL OR EXTEND THE RECALL OF AFFECTED VEHICLES. I HAVE FILED A COMPLAINT TO BMW NORTH AMERICA AND HOPEFULLY YOUR AGENCY CAN FOLLOWUP ON THIS. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11204728April 30, 2019
FUEL/PROPULSION SYSTEM
VEHICLE STALL INTERMITTENTLY WHILE DRIVING ON LAWRENCE EXPRESSWAY. SOMETIME CANNOT RESTART. ENGINE CODE REVEALED FUEL PUMP ISSUE 481B01 EKPS CONTROL VOLTAGE TOO LOW. THERE IS A RECALL ON 2012 BMW 535I ON FUEL PUMP BUT DEALER REFUSED TO REPLACE ACCORDING TO RECALL SINCE THE VIN DO NOT SHOW UP IN THEIR SYSTEM. (EVEN THE YEAR AND MODEL IS PART OF THE RECALL)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203216April 23, 2019
ELECTRICAL SYSTEM, POWER TRAIN, UNKNOWN OR OTHER
SUNROOF SPONTANEOUSLY EXPLODED AS I WAS DRIVING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186943March 14, 2019
ELECTRONIC STABILITY CONTROL (ESC), ENGINE, POWER TRAIN
WAS DRIVING SUDDENDLY CAR LOST SPEED TO 20MPH RPMS REVED UP TO 4000. WOULD NOT GO ANY FASTER HAD TO PULL OVER THE CAR PUT ITSELF IN NEUTRAL THEN TURNED ITSELF OFF FEW MINUTES LATER WAS ABLE TO TURN THE CAR BACK ON AND RESUME DRIVING .. IT WA A CITY STREET CLEAR WEATHER HE POWER TRAIN MALFUNCTION WASINDICATED ON THE SCREEN VERY UNSAFE TO DRIVE ON CITY STREETS PLUS INTERSTATE HIGHWAYS THROUGH ATLANTA.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11185052March 8, 2019
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 535I. WHILE DRIVING 35 MPH, THE VEHICLE STALLED AND THE FUEL MALFUNCTION WARNING INDICATOR ILLUMINATED. THE CONTACT PULLED THE VEHICLE OVER AND HAD IT TOWED TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THE FUEL PUMP NEEDED TO BE REPAIRED. AN APPOINTMENT WAS SCHEDULED WITH THE INDEPENDENT MECHANIC TO HAVE THE VEHICLE REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE DEALER WAS NOT CONTACTED. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11183886March 4, 2019
SERVICE BRAKES, FUEL/PROPULSION SYSTEM
I CHECK ENGINE LIGHT COMES ON ABOUT SOMETHING WITH A FUEL LEAK AND BMW SAYS IT'S SOMETHING TO DO WITH ADMISSIONS! I WOULD LIKE THIS TO BE TAKEN CARE OF PLEASE. THIS IS A REAL ISSUE. THE OTHER ISSUE IS THE ELECTRIC CALIPERS GET STUCK AND CAUSE A BIG BANG WHEN U PULL OUT OF THE PARKING SPOT WHEN YOU FIRST LEAVE. DON'T HAPPEN AFTER THAT. THE MECHANIC SAID THIS WAS THE PROBLEM CAUSE EVERYTHING ELSE LOOKED FINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11174259February 4, 2019
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
TL* THE CONTACT OWNS A 2012 BMW 535I. WHEN THE CONTACT ENTERED THE VEHICLE, HE NOTICED A STRONG ODOR OF EXHAUST COMING THROUGH THE VENTS. THE VEHICLE WAS TAKEN TO AUTOGERMANA BMW (LOCATED AT 298 AVENDIA CARLOS E. CHARDON, SAN JUAN, 00919, PR, (787) 474-7000), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 38,509.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11150210November 8, 2018
ELECTRICAL SYSTEM
DRIVERS DOOR WILL NOT UNLOCK WHEN DOOR HANDLE IS PULLED
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11128255September 8, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, SEAT BELTS, SEATS
THE PASSENGER RESTRAINT MALFUNCTION WARNING KEEPS POPPING UP. I'VE SPENT CLOSE TO A THOUSAND DOLLARS AT BMW DEALERSHIPS TO HAVE THE ISSUE FIXED. THEY HAVE INSPECTED AND REPLACED A FEW SENSORS AND THE ISSUE STILL PERSISTS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11122851August 27, 2018
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION, AIR BAGS, SEATS
THE SEAT MAT SENSOR (AIRBAG) HAS FAILED ON MY VEHICLE. THE ITEM IS A KNOWN PROBLEM AND HAS BEEN RECALLED ON SEVERAL OTHER YEARS, HOWEVER IT HAS NOT BEEN RECALLED ON THE 2012 YET. I HAVE CONTACTED BMW AND THEY REFUSED TO ACKNOWLEDGE THE EXISTING PROBLEM. THEY WANT ME TO PAY $1200 TO FIX THE ITEM THEY KNOW HAS FAILED ON NUMEROUS YEARS. THIS IS A SAFETY ISSUE AND THEY ARE NOT RESOLVING IT. THEY TOLD ME MY CASE WAS CLOSED AND IT WOULD NOT BE INVESTIGATED ANY FURTHER THEN MY PHONE CALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11121508August 21, 2018
ENGINE
TL* THE CONTACT OWNS A 2012 BMW 535I. WHILE DRIVING APPROXIMATELY 40 MPH, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND DID NOT ASSIST. THE APPROXIMATE FAILURE MILEAGE WAS 100,009.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11110377July 9, 2018
FUEL/PROPULSION SYSTEM
CAR STALLED SUDDENLY WHILE IN MOTION ON A CITY STREET NEAR A PARKING LOT. UNABLE TO RESTART BLOCKING THE ROADWAY. TRANSMISSION LOCKED IN PARK MODE AND OVERRIDE TO NEUTRAL GEAR WAS NOT AVAILABLE. WAITED FOR TOW TRUCK WHILE CARS WERE BLOCKED OFF. THIS COULD HAVE BEEN VERY DANGEROUS IF HAPPENED ON A BUSY FREEWAY OR STREET. INABILITY TO MANUALLY PUT GEAR INTO NEUTRAL POSES ADDITIONAL PROBLEMS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11096910May 20, 2018
UNKNOWN OR OTHER
I WAS DRIVING ALONG A SMOOTH ROAD (FM1488) ON A SUNNY DAY AND HEARD AN LOUD "POP". AFTER PULLING TO THE SIDE OF THE ROAD, I DISCOVERED THAT MY PANORAMIC SUNROOF HAD BURST IN AN OUTWARDLY DIRECTION. LUCKILY, MY SUN SHADE CAUGHT THE GLASS SO NONE OF IT CAME DOWN INTO THE INTERIOR. TO MY KNOWLEDGE, THERE WERE NO ROCKS OR OTHER OBJECTS THAT HIT THE GLASS, IT JUST SEEMED TO BURST SPONTANEOUSLY WITHOUT WARNING. I AM VERY SURPRISED THAT A SUNROOF THIS LARGE IS NOT LAMINATED, ESPECIALLY IN A BMW.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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