My 2022 BMW 530e is producing a loud, high-pitched noise whenever the heating or air conditioning system is operating, or when the engine reaches higher temperatures. Upon having the vehicle inspected, I was informed that the air conditioning compressor is failing, a known and documented issue with this model. The AC compressor in this vehicle is responsible not only for cooling the cabin, but also for regulating the temperature of the high-voltage battery. I was advised that immediate replacement is necessary to prevent potential battery overheating and to avoid further damage that could result from internal metal debris circulating through the system. The vehicle is available for inspection and has already been evaluated by two independent repair facilities, both of which provided repair estimates of approximately $5,000. Given the compressor’s critical role in maintaining proper battery and engine temperature, this defect presents a significant risk of further mechanical damage and raises legitimate safety concerns. Notably, there were no warning indicators prior to this issue, and although the heating and air conditioning systems continue to function, the underlying risk remains present. Because this is a known issue affecting this model and involves a component integral to both vehicle safety and battery protection, it should be addressed through a recall or manufacturer-supported repair program. The financial burden for correcting a known defect of this nature should not fall on the vehicle owner, and I am requesting that BMW assume full responsibility for the cost of repair.
No injuries · No fire · No crash
I purchased a 2021 BMW 530e from a BMW dealership still under warranty. Upon driving the vehicle I have noticed that there is a significant jerk forward when the car shifts from first to second. I have owned multiple BMW vehicles in the past and none of them exhibited this condition, but the three times it has been at the dealership for service they state it is normal. This jerking or unintended acceleration for first to second gear has almost cost me to get into multiple accidents and had to hit the brakes to keep it from rear ending the vehicle in front. This jerking motion has also caused some pain in my neck and nauseous feeling due to the fact that I am not commanding the vehicle to go faster but it does on its own.
My family was driving home on California [XXX] approaching [XXX]. Suddenly we saw heavy white smoke coming from our vehicle. Vehicles behind us had to almost stop as the smoke was very thick and covered all lanes. We pulled over and turned off the car. I started checking the control panel for any issues or alerts and found none. We never received any indication of issues in the control panel or dashboard. My husband got out of the car and inspected the tires which were all ok. He opened the hood and immediately saw flames from the center bottom of the hood. We all got out of the vehicle immediately and called 911. California Highway Patrol arrived and soon after Cal Fire arrived. Within 10 minutes my car was engulfed in flames and only the trunk area was sparred. I believe this was a malfunction or defect in the battery or electrical as we did not get any warning of engine issues or overheating. There have been several recalls on this model for battery defects which can lead to fire. My family's safety was put at risk as these batteries are highly combustible and could have exploded with us in the car. We had no warning whatsoever to immediately get out of the car and we were sitting there for at least 5-8 minutes trying to figure out what the issue was and who to call. I don't know at what point the car locked itself as the firemen had to use the jaws of life to open a door for the VIN. What if the car would have locked when we were still inside. I filed a claim with my insurance and they are deeming it a total loss based on the photos. I contacted the BMW service center and they said they can't do anything and I have to go through the insurance to have the car inspected. I asked if BMW will be sending someone to determine the cause and the rep said no. I sense that BMW does not want to do a thorough inspection of what caused the fire as the vehicle is still under manufacturer warranty and they would have to replace the vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C.
Vehicle continues to take over randomly when no vehicle, object, pedestrian or other item is on the road ahead of the hood. This persistent problem has been reported to the manufacturer and BMW dealerships on no less than (6) occasions – BMW advises the vehicle performs normally which isn't the case. ADAS/AEB takes over for no apparent reason, randomly, sometimes a few times per month, other times a few months apart – depending on speed at which the vehicle is traveling, the incident causes soft tissue injuries as was again the case on Friday, (XXX] when vehicle came to an abrupt stop when no vehicle, object, pedestrian or other item was on the road ahead of me as I was traveling southbound around 20mph on [XXX] around [XXX] (weather was sunny, road was dry). I suffered whiplash injuries which was confirmed later in the afternoon by Cedars Sinai hospital group in Beverly Hills, CA. BMW and their dealerships refuse to acknowledge the ADAS/AEB is faulty and continues to deny my safety documented concern which has led my vehicle to be serviced for more than 100 days since taking delivery in 2022, to no avail. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
Vehicle randomly and erroneously triggers forward collision warning and automatic emergency braking at different speeds when no car or pedestrian is present on the road and the danger of an imminent collision is actually null. This has happened around 5 times in a year of ownership. Last time this event occurred, the car was traveling around 35 to 40mph which resulted in my getting whiplash (and nearly rear-ended) when the car applied what felt like its full braking power when no one was on the road, the weather was clear and no imminent danger was ahead. No error message ever appeared anywhere on the dash. Brought the vehicle in for service and was advised that the dealer cannot reproduce the issue and that nothing is wrong with the vehicle since no error code is found in the on-board computer. I have since been unwilling to drive my vehicle for extended periods of time for fear of injury to myself, passengers, pet or other road-users.