BMW 528i Complaints

833 consumer complaints on file.

#10320643March 18, 2010
POWER TRAIN:MANUAL TRANSMISSION
MY 1998 BMW 5-SERIES 528I STARTED ACCELERATING ON IT'S OWN WHEN I WAS DRIVING, AND I HAD TO KEEP MY FOOT ON THE BRAKE AND ALMOST RAN A FEW RED LIGHTS. WHEN I PARKED MY CAR I HAD TO PUT IT IN NEUTRAL TO TURN IT OFF AND I TRIED STARTING IT AGAIN (WITH MY FOOT ON THE BRAKE) AND IT ACCELERATED W/OUT BEING IN DRIVE. NOW MY CAR JERKS EVERY TIME I'M DRIVING SLOW AND IT FEELS LIKE IT'S NOT SHIFTING PROPERLY ANY MORE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10283907September 14, 2009
POWER TRAIN
NO REVERSE GEAR. THE REVERSE GEAR IN THE TRANSMISSION STOPPED WORKING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10269055May 18, 2009
ELECTRONIC STABILITY CONTROL (ESC)
COMPUTER THAT CONTROLS ABS AND STABILITY ON MY BMW AFTER SEVERAL YEARS FAILS AS IT IS LOCATED IN THE ENGINE COMPARTMENT NEXT TO EXHAUST MANIFOLD/ CAT CONVERTERS. AS A RESULT THE ABS/STABILITY SYSTEM NO LONGER FUNCTIONS. IT IS KNOWN ISSUE ON BMW FIVE SERIES 1997-2003. MANY COMPUTERS FAIL AFTER YEARS OF SERVICE OR HIGH MILEAGE. BRAKES STILL FUNCTION BUT WITHOUT ABS AND THERE IS NO STABILITY CONTROL (CALLED DYNAMIC STABILITY CONTROL BY BMW). THE INTERNAL COMPONENTS FAIL BECAUSE OF HEAT IN ENGINE COMPARTMENT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10261122March 9, 2009
ENGINE AND ENGINE COOLING:COOLING SYSTEM
AUXILIARY FAN FAILURE WHILE IDLING FOR A SHORT PERIOD OF TIME CAR WILL BEGIN TO OVERHEAT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10260678March 4, 2009
AIR BAGS, SEAT BELTS
TL*THE CONTACT OWNS A 1997 BMW 528I. UPON PURCHASING THE VEHICLE IN JANUARY OF 2006, THE CONTACT WAS INFORMED OF ISSUES WITH THE AIR BAG SENSOR THAT HAD BEEN REPAIRED. SOMETIME LATER, THE SRS AIR BAG WARNING INDICATOR ILLUMINATED ON THE INSTRUMENT PANEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC. THE CONTACT WAS INFORMED THAT THERE WAS AN ISSUE WITH THE SEAT BELT SYSTEM, WHICH WAS RELATED TO THE AIR BAG INDICATOR ILLUMINATING. THE FAILURE WAS CAUSED BY EITHER A DEFECT IN THE SEAT BELT BUCKLE, TENSIONER, CONTROL MODULE, OR WIRING HARNESS. THE VEHICLE WAS THEN TAKEN TO AN AUTHORIZED DEALER FOR REPAIRS. THE MANUFACTURER COULD NOT ASSIST BECAUSE THERE WERE NO RECALLS FOR THE FAILURE. THE AIR BAG INDICATOR CONTINUED TO ILLUMINATE. THE DEALER SLICED AND RIGGED THE WIRING FOR THE AIR BAG INDICATOR SO THAT IT WOULD NO LONGER ILLUMINATE. A DIFFERENT AUTHORIZED DEALER STATED THAT THE DAMAGE TO THE WIRING WOULD COST MORE TO REPLACE THAN THE ACTUAL COST OF THE VEHICLE. THE CONTACT WAS CONCERNED IF THE AIR BAGS WOULD WORK PROPERLY AT THE APPROPRIATE TIME. THE FAILURE MILEAGE WAS 62,000 AND CURRENT MILEAGE WAS 100,100.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10259194February 18, 2009
POWER TRAIN:AUTOMATIC TRANSMISSION, STEERING
TWO MAJOR COMPLAINTS: 1. TRANSMISSION OF THE CAR BROKE DOWN COMPLETELY WITHIN 82,000 MILES. I HAD TO SPEND A LARGE AMOUNT OF MONEY TO REPLACE THE TRANSMISSION. 2. POWER STEERING OF THE CAR HAD EXPERIENCED LEAK SINCE I BOUGHT THE CAR. STILL AFTER SO MANY YEARS THE PROBLEM HAS NOT BEEN PROPERLY RECTIFIED DESPITE THE FACT THAT I BROUGHT THIS TO THE ATTENTION OF THE DEALER. 3. AFTER I GAVE MY CAR TO THE ANN ARBOR BMW DEALER, ONCE THEY REPLACED SOME UNRELATED MECHANICAL COMPONENTS THAT COST ME OVER $600. HOWEVER, AFTER PAYING THE MONEY WHEN I SHOWED THAT THE PROBLEM DID NOT SOLVE, THE MECHANICS ADDED SOME BRAKE FLUID AND THE PROBLEM TEMPORARILY DISAPPEARED. THE DEALER DID NOT REIMBURSE THE MONEY FOR INAPPROPRIATELY CHANGING UNNECESSARY COMPONENTS. AGAIN AFTER A FEW MONTHS WHEN I BROUGHT THE CAR BACK WHEN THE PROBLEM RESURFACED DUE TO LOW BRAKE FLUID.R. AFTER I DROVE THE CAR OUT OF DEALERS PREMISE, THE ENGINE STARTED GETTING HEATED UP. I BROUGHT THE CAR BACK AND LEFT IT WITH THE DEALER WHO CALLED ME THE NEXT DAY ASKING ME TO PAY ABOUT $250 TO CHANGE THE THERMOCOUPLE, WHICH I AUTHORIZED. HOWEVER, AFTER SEVERAL HOURS THE DEALER CLAIMED THAT THE ENGINE WAS STILL GETTING HEATED UP AND DEMANDED AN OPEN AUTHORIZATION SO THAT THEY COULD OPEN UP THE ENGINE. WHEN I ASKED HIM HOW MUCH IT COULD COST ME, THE DEALER TOLD ME THAT IT WOULD COST UP TO $5000. THE DEALER HELD MY CAR FOR OVER 14 DAYS WITHOUT GIVING ME A TEMPORARY CAR OR VERIFYING WHETHER THE ENGINE WAS REALLY GETTING HEATED UP AFTER HE CHANGED THE THERMOCOUPLE. THE DEALER CLAIMED THAT IT WOULD BE DANGEROUS TO DRIVE THE CAR IN THAT CONDITION. AFTER 14 DAYS, DESPITE WRITING TO BMW AMERICA AND THE DEALERS HEAD OFFICE, THE DEALER KEPT ON CLAIMING THAT I WOULD HAVE TO AUTHORIZE THEM FOR FURTHER WORK THAT MIGHT COST ME AT LEAST $1500. FINALLY, I DECIDED TO TAKE THE CAR FROM THE DEALER AND GIVE TO ANOTHER MECHANICS WHO FOUND OUT THERE WAS NO PROBLEM WITH THE ENGINE. TILL NOW THE ENGINE DOES NOT HEAT UP. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10255525January 19, 2009
STEERING
WHILE DRIVING DOWN THE HIGHWAY (MARICOPA HWY) MY STEERING WHEEL BEGAN TO SPIN AROUND AND IT HAD NO AFFECT ON THE STEERING OF MY BMW, IN OTHER WORDS I COULD NOT OR I HAVE LOST THE STEERING CAPACITY, THE STEERING WHEEL JUST SPINS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10254282January 8, 2009
SUSPENSION:FRONT
TL*THE CONTACT OWNS A 1997 BMW 528I. WHILE DRIVING 60 MPH, THE CONTACT HEARD A CLUNKING NOISE AND NOTICED SMOKE COMING FROM THE FRONT OF THE VEHICLE. THE VEHICLE DROPPED TO THE GROUND AND THE STEERING WHEEL BEGAN TO VIBRATE BADLY. HE PULLED TO THE SIDE OF THE ROAD AND COULD NOT CONTROL THE VEHICLE. HE CRASHED INTO THE GUARDRAIL AND THE FRONT AND REAR PASSENGER SIDE DOORS WERE DENTED INWARDS. THERE WERE NO INJURIES. THE VEHICLE WAS TOWED TO HIS RESIDENCE AND HE NOTICED THAT THE FRONT SPRING STRUT PLATE FAILED ON THE PASSENGER SIDE. THE DEALER STATED THAT HE WOULD BE RESPONSIBLE FOR THE REPAIR COSTS BECAUSE THE VEHICLE WAS TOO OLD. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER 04V183000 (SUSPENSION:FRONT). THE FAILURE MILEAGE WAS 205,730.
Crash:
Yes
Fire:
Yes
Injuries:
0
Deaths:
0
#10248051November 9, 2008
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
REPEATED FAILURE OF ABS-ODOMETER-SPEEDOMETER ELECTRONIC CONTROL MODULE FAILED TWO YEARS RUNNING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10247993November 8, 2008
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, HYDRAULIC
THE ABS / DSC CONTROL MODULE ON MY 2000 528I BMW FAILED. WHEN THIS HAPPENS THE ODOMETER AND SPEEDOMETER BOTH STOP WORKING. I WOULD ALSO THINK THAT THE ABS SAFETY FEATURE FOR STOPPING THE CAR AND TRACTION CONTROL IS COMPROMISED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10234733July 17, 2008
TIRES
TIRE SEPARATED WHILE DRIVING.*TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227912May 15, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 1998 BMW 528I. THE CONTACT STATED THAT THE DRIVER SIDE DOOR HANDLE INSIDE THE PASSENGER COMPARTMENT WOULD FALL OFF IN HER HAND. THE FAILURE OCCURRED A TOTAL OF EIGHT TIMES AND PREVENTED HER FROM EXITING THE VEHICLE. THERE WERE NO WARNINGS PRIOR TO THE FAILURE. THE CONTACT REPAIRED THE FAILURE HERSELF ON SEVEN OCCASIONS BECAUSE IT WOULD COST $249 TO REPAIR IT AT A DEALER. THE CURRENT MILEAGE WAS 117,000 AND FAILURE MILEAGE WAS APPROXIMATELY 50,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10227764May 14, 2008
ELECTRONIC STABILITY CONTROL (ESC), SERVICE BRAKES, ELECTRIC
BOUGHT A NEW CAR IN 1999: 1999 BMW 528I AT ABOUT 75,500 MILES, THE ABS MODULE (BOSCH 5.7) FAILED. *** BRAKE DOES NOT RESPOND FOR A FEW SECOND THEN ABS LIGHT IS ON *** - CONTACTED A FEW OTHER 1999 AND 2000 BWM E39 OWNERS, THEY ALL HAD THE SAME ISSUE WITH THE ABS MODULE. - SENT THE CAR TO A BMW DEALER AT STERLING, VA. THE DEALER CONFIRMED THE ABS MODULE NEEDS TO BE REPLACED AT A COST OF $1000+. - DEALER CONFIRMED THAT BECAUSE OF THE DEFECTIVE ABS MODULE, ABS BRAKE DOES NOT WORK. - CONTACTED BMW NORTHERN AMERICA CUSTOMER SERVICE. NO RECALL HAS BEEN ISSUED FOR THIS PROBLEM. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10226520May 2, 2008
ENGINE AND ENGINE COOLING:COOLING SYSTEM
THE RADIATOR BLEW FOR NO KNOW REASON. THIS CAUSED DAMAGE TO THE ENGINE AND COOLING SYSTEM. ESTIMATE OF REPAIRS $16,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10225367April 22, 2008
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
TL*THE CONTACT OWNS A 2000 BMW 528I. THE REAR DRIVER SIDE DOOR WILL NOT OPEN FROM INSIDE OR OUTSIDE THE VEHICLE. IN ADDITION, BOTH REAR DOORS WOULD NOT LOCK. THE VEHICLE HAS NOT BEEN DIAGNOSED BY THE DEALER. THE CURRENT AND FAILURE MILEAGES WERE 87,421.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10224013April 8, 2008
ENGINE AND ENGINE COOLING, SERVICE BRAKES, HYDRAULIC
1997 BMW 528I WAS RUNNING HOT. CONSUMER STATES THAT THE VEHICLE WAS RUNNING HOT, MECHANIC REPLACED THE RADIATOR. SHE STATES THAT THE VEHICLE IS STILL RUNNING HOT AND THE BRAKES WERE SCREECHING AND SQUEAKING. ANOTHER DEALER REPLACED THE THERMOSTAT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10215271January 17, 2008
AIR BAGS
98 528I, AIRBAG LIGHT FLASHED AND REMAINED ILLUMINATED. REPAIR MADE BY BMW DEALER AS PER TSB 61-2000. DEFECTIVE WIRING HARNESS. REPAIR BYPASSED ORIGINAL CONFIGURATION. DEALER AND BMW N/A DECLINED TO COVER REPAIR ALTHOUGH ACKNOWLEDGING DEFECT IN THE WIRING HARNESS. STATED THAT THERE HASN'T BEEN A RECALL EVEN THOUGH THEY HAVE CLEARLY IDENTIFIED A DEFECT IN THE HARNESS AS OUTLINED IN THE SERVICE BULLETIN 61-20-00 FROM 2003. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10205426October 11, 2007
EXTERIOR LIGHTING:BRAKE LIGHTS:SWITCH, STRUCTURE:BODY:DOOR
TL*THE CONTACT OWNS A 1998 BMW 528I. WHILE THE ENGINE WAS RUNNING, THE CONTACT SMELLED SOMETHING BURNING. HE DISCOVERED THAT THE BRAKE LIGHT FOR THE WINDOW BURNED THROUGH THE HOUSING AND FELL INTO THE TRUNK. THE BULB LANDED BY THE FUEL TANK. NO REPAIRS HAVE BEEN MADE AND THE CAUSE OF THE FAILURE WAS UNKNOWN. FURTHERMORE, THE PASSENGER AND DRIVER SIDE HANDLES FAILED TO OPEN THE DOORS FROM INSIDE THE PASSENGER COMPARTMENT. THE DOORS WOULD ONLY OPEN FROM THE OUTSIDE. THE FAILURE MILEAGE WAS 138,000 AND CURRENT MILEAGE WAS 166,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10203864September 23, 2007
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
I HAVE A 1997 BMW 528I WHEN IT RAINS MY TRANSMISSION SLIPS FROM GEAR TO GEAR. I FILED A COMPLAINT ABOUT THIS PROBLEM PREVIOUSLY. ON 8/3/07 I TOOK IT TO THE DEALERSHIP AND TOLD THEM THE PROBLEM AND STATED THAT THE 1998 528I HAD A RECALL ON THE GEAR SELECTOR MODULE. THEY SAID THEY WOULD CHECK IT OUT AND LET ME KNOW. WHEN I WENT BACK FOR THE CAR THEY CHARGED ME A $124.00 DIAGNOSTIC CHARGE TO TELL ME WHAT I ALREADY KNEW. I ALREADY KNEW THE PROBLEM AND HAD STATED THAT. I WANTED TO KNOW IF MY CAR WAS COVERED UNDER THE RECALL! THEY SAID MY VIN WAS NOT INCLUDED IN THE RECALL. I REALLY DON'T CARE IF MY VIN IS COVERED! MY CAR IS HAVING THE SAME PROBLEM AS THE 1998 MODEL THAT HAS BEEN RECALLED! THE DEALERSHIP SAID THEY COULD ORDER THE PART BUT I WOULD HAVE TO PAY FOR IT. I REFUSED. THE 1997 528I NEEDS TO BE INCLUDED IN THIS RECALL! IT IS EXTREMELY DANGEROUS TO DRIVE WHEN IT RAINS SINCE NOT ONLY ARE THE ROADS WET, BUT THE TRANSMISSION JUMPS FROM GEAR TO GEAR CAUSING THE VEHICLE TO JERK AND ACCELERATE RANDOMLY. ALSO THE INDICATOR LIGHT DOES NOT KNOW WHAT GEAR YOU ARE IN AND GIVES FALSE INDICATION OF THE CORRECT GEAR. THIS CAN CONTINUE FOR AS LONG AS A WEEK UNTIL THE MODULE DRIES OUT! I KNOW THAT THIS IS NOT THE ONLY 1997 528I THAT HAS HAD THIS PROBLEM! *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10202503September 11, 2007
ENGINE AND ENGINE COOLING:ENGINE
COLD START ISSUES. CAR WANTS TO STALL UPON START UP. WHEN CAR FINALLY WARMS UP THE IDLE SMOOTHES OUT. THE GAS MILEAGE IS DROPPING DUE THE MALFUNCTIONING SEALS IN THE DOUBLE VANOS SYSTEM. BMW HAS KNOWN ABOUT THIS PROBLEM FOR A LONG TIME AND THEY REFUSE TO DO ANYTHING ABOUT IT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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