BMW 528i Complaints

833 consumer complaints on file.

#11581757April 8, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11580653April 2, 2024
FUEL SYSTEM, GASOLINE, ENGINE
The contact owns a 2010 BMW 528I. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated and flashed. The vehicle was towed to the dealer where it was diagnosed that fuel was leaking form the engine. The contact was unaware of what part needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579956March 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528i. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579693March 27, 2024
AIR BAGS
The driver restraint system malfunctioned out of the blue. It’s still at the dealership where I’m paying to have it diagnosed. This problem is so common it is a running joke on Twitter, yet there’s no recall on my car that is only 8 years old.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579712March 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact stated that while driving at an undisclosed speed, there was an abnormal ticking sound coming from the engine compartment, after which the vehicle inadvertently lost motive power. The contact was able to pull to the shoulder of the roadway, where the vehicle failed to restart. The check warning light was illuminated. The vehicle was towed to an independent mechanic, who diagnosed a failure with the VANOS bolts. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) and the VIN was included, but parts were not yet available. The manufacturer was notified of the failure, and a case was opened. The failure mileage was 115,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11579400March 25, 2024
ENGINE
I was driving on a windy road and my car started making noise from the engine. The car stalled and would not start again, so I had to get a shop to tow my car. BMW has not fixed my car and it’s been broken for 4 1/2 months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11578087March 18, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11577118March 13, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact stated that while driving at an undisclosed speed, the engine made a ticking sound. The check engine warning light was illuminated. The vehicle was shaking and then stalled. The vehicle failed to restart immediately. The contact later received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 103,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11574534February 28, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573435February 22, 2024
ENGINE
As I was driving, my car started making a loud clicky noise and then stalled in the middle of the road and I had to call a shop to come and get it into neutral so it could be moved. My car has been broken since November because the engine bolts are unavailable. BMW has taken too long to get this easily fixed.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11573163February 21, 2024
UNKNOWN OR OTHER
My car started to make a loud clicky sound from under the hood then the car completely stalled and died in the middle of the road and would not restart and had a lot of difficulty moving the car due to not being able to put it in neutral. I have now been without a car since November and BMW has taken way too long to fix this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572071February 15, 2024
ENGINE
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the check engine warning light illuminated. Additionally, the vehicle stalled and lost motive power. The vehicle was towed to the residence. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 89,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11572144February 15, 2024
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
Recently, in the last 30 days multiple critical safety components of my BMW vehicle have malfunctioned without warning, posing significant risks to my safety and that of other road users 1. **Horn System Failure**: The horn system of my BMW has ceased to function across all driving conditions, including park, reverse, drive, and when the vehicle is stationary. This abrupt failure indicates a potential electrical and mechanical malfunction, as there have been NO accidents and airbag deployments. This is very alarming and confusing how does a the horn on my vehicle just STOP working. 2. **Risk to Safety**: The failure of the horn system poses a serious hazard in emergency situations where signaling warnings or alerts to other road users is crucial. This not only jeopardizes my safety but also endangers the safety of others on the road. 3. **Seatbelt Issues**: Additionally, the seatbelts in my vehicle are experiencing difficulty clicking and seem to have restraint issues. This further compromises passenger safety in the event of a collision or sudden braking. 4. **Steering Wheel Problems**: Furthermore, there are issues with the steering wheel, which may affect the vehicle's handling and control, posing additional safety risks while driving. **Confirmation and Inspections**: I have promptly consulted with East Bay BMW, located at 4350 Rosewood Dr., Pleasanton, CA, where Danny Martinez serves as the Service Advisor, reachable directly at 925-621-8236. Even after thorough examination, the service advisor expressed shock and confusion regarding the malfunction of the horn, recognizing its crucial role in ensuring driver and passenger safety. Additionally, I am aware of several recalls related to steering wheel issues in the 2013 BMW models. Given my reliance on this vehicle for transportation to and from college, I urgently seek assis
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569690February 3, 2024
UNKNOWN OR OTHER
While driving in the toll of 130 my sunroof window busted out of nowhere. No 18 wheeler or big truck was in front that could have cause the glass to burst, when it happened it sounded like an explosion. Luckily my sunroof cover was closed shielding the inside of my vehicle otherwise it could’ve been bad for myself and my infants inside the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569265February 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while stopped at a traffic signal, the vehicle stalled. The contact stated that the "Loss of Engine Power" warning light illuminated. The contact stated that he was unable to restart the vehicle and had the vehicle towed back to the residence. The vehicle was not taken to a dealer or independent mechanic. The vehicle was not diagnosed or repaired. The contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling). The manufacturer was not made aware of the failure. The failure mileage was approximately 91,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569315February 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact stated that while driving at an undisclosed speed, the vehicle inadvertently lost motive power. The contact was able to coast to the shoulder of the roadway, where the vehicle was able to be restarted. After restarting the vehicle, the vehicle returned to normal functionality, but the failure became a regular occurrence. The check engine warning light was illuminated. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling), and the VIN was included but parts were not yet available. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The dealer was made aware of the failure and confirmed that parts were not yet available. The manufacturer was made aware of the failure and confirmed that parts were not yet available. The failure mileage was 200,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569365February 1, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact stated while receiving an oil change by an independent mechanic at the residence, the mechanic became aware of bolt fragments in the oil pan. The contact received a notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 100,000. VIN tool confirms parts are not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11569106January 31, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2011 BMW 528I. The contact stated while driving 10 MPH in a parking lot, the vehicle shutoff inadvertently. There was no warning light illuminated. The contact stated that the vehicle failed to restart. The vehicle was towed to the dealer, where it was diagnosed that two of the VANOS bolts were fractured, causing the engine to fail. The dealer determined that the bolts needed to be replaced. The vehicle was not repaired. The contact later received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure, but no assistance was provided. The failure mileage was approximately 74,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11567459January 24, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2010 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was taken to a local dealer, where it was diagnosed that the VANOS bolts needed to be replaced. The vehicle was not repaired. The dealer was made aware of the failure but confirmed that parts were not yet available. The manufacturer was made aware of the failure. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11566331January 18, 2024
ENGINE AND ENGINE COOLING, POWER TRAIN
The contact owns a 2011 BMW 528I. The contact received notification of NHTSA Campaign Number: 23V707000 (Engine and Engine Cooling) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the vehicle stalled and made unusual sounds. The contact stated that the gear shifter failed to shift as intended and was seized in park(P). The vehicle was towed to the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 148,582.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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