BMW 525i Complaints

438 consumer complaints on file.

#10954390February 13, 2017
ELECTRICAL SYSTEM, SEATS
I REALLY NEED SOME ASSISTANCE. MY SEAT CAUGHT ON FIRE WHILE I WAS DRIVING. THE SEAT HEATER KEEPS TURNING ON AND OCCASIONALLY WON'T GO OFF I'VE DRIVEN THE CAR MAYBE 35 MINUTES TOPS SINCE THE SEAT CAUGHT FIRE 3 WEEKS AGO. BMW NORTH AMERICA HAS TRIED TO ASSIST ME, UNFORTUNATELY THE DEALERS ARE EITHER BOOKED SOLID OR ARE CAPABLE OF FIXING THIS TECHNICAL A PROBLEM. THEY'VE AGREED TO FIX EVERYTHING FOR FREE & PROVIDE ME WITH A LOANER CAR UNTIL THE ISSUES ARE TOTALLY RESOLVED BMW DOES NOT WANT MY VEHICLE TO CATCH FIRE AGAIN. I WAS TOLD NOT TO DRIVE IT UNFORTUNATELY NONE OF THE DEALERSHIP CONSIDER A CAR FIRE TOP PRIORITY. THERE IS A HUGE LIKELIHOOD IT COULD CONTINUE BURNING WITHOUT IMMEDIATE REPAIRS. I WISH BMW NORTH AMERICA WOULD ASSIST ME LIKE THEY SAID. I'VE HAD 8 BMW'S AND NEVER HAVE I HAD AN ISSUE . THAT IS WHY I'VE BOUGHT BMW'S BECAUSE AS LONG AS I DID ALL THE SCHEDULED MAINTENANCE (A SIDE FROM THIS ONE) MY VEHICLES HAVE BEEN NOT ONLY RELIABLE BUT A PLEASURE TO OWN. I'VE HAD VERY FEW ISSUES WITH MY CURRENT E60 UNTIL 3 WEEKS AGO. SINCE THEN MY LIFE HAS BEEN CHAOTIC BORROWING VEHICLES RENTING VEHICLES AND RELYING ON OTHERS BECAUSE BMW DOESN'T PRIORITIZE CAR FIRES. I NEED SOMEONE TO HELP ME OTHERWISE I WILL HAVE NO CHOICE BUT TO CONTINUE DRIVING A VEHICLE THAT IS A DANGER TO MYSELF AS WELL AS MY MINOR CHILD AND ANY OTHER VEHICLE AROUND ME IF IT WERE TO BECOME FULLY ENGULFED IN FLAMES. PLEASE CALL ME AT YOUR EARLIEST CONVENIENCE SO I CAN BE SAFE . MY CONTACT INFO IS [XXX] [XXX] [XXX] EMAIL [XXX] CALL ME DAY OR NIGHT I'LL BE READY TO GET THE VEHICLE TO THE PROPER FACILITY FOR REPAIR. I HAVE CONTACTED ALL DEALERSHIP IN NEW HAMPSHIRE . TULLEY BMW SAID THAT THE REPAIR WAS BEYOND THEIR EXPERTISE. I SPOKE TO AN ABSOLUTELY CLUELESS GENTLEMAN NAME [XXX] AT TULLEY BMW NASHUA *DL INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).*JB
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10948007January 27, 2017
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
SUNROOF DRAIN CLOGGED INTO TRUNK CAUSING FIRE IN BATTERY COMPARTMENT AND SPARE TIRE AREA. VEHICLE WAS STATIONARY IN SHOP AFTER NOT BEING RUN FOR HOURS.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10939946January 5, 2017
STEERING
AT 51000 MILES A RED LIGHT WITH A STEERING WHEEL AND A PADLOCK APPEARED ON THE DASH. THE CAR STARTS AND STEERS OK WITH THE RED STEERING LOCK LIGHT ON. THERE ARE NO MECHANICAL ISSUES WITH THE CAR BUT THE LIGHT AND A MESSAGE STATING GO TO A SAFE PLACE BEFORE TURNING THE CAR OFF. I BROUGHT IT TO THE DEALER AND THEY TELL ME THE WHOLE STEERING COLUMN HAS TO BE REPLACED TO GET RID OF THE RED LIGHT AND THE MESSAGE ON THE NAVIGATION SCREEN. THIS WAS AFTER REPLACING THE STEERING COLUMN SWITCH CLUSTER AT A COST OF $1033.THERE WAS AN INTERNAL FAULT OF THE STEERING SENSOR CAUSING THE ABS LIGHT TO SHOW UP ON THE DASH. APPARENTLY BMW HAS BUILT IN DEFECTS THAT SHOW UP ON THE DASH AS A WARNING LIGHT . THERE ARE NO MECHANICAL PROBLEMS RELATED TO THE WARNING LIGHT BUT A VERY COSTLY FIX TO HAVE THE WARNING LIGHT REMOVED. THE SERVICE ADVISOR AT THE BMW DEALERSHIP SAID HE DIDN'T QUOTE ME ON THE STEERING COLUMN REPLACEMENT BECAUSE IT WASN'T WORTH DOING. SO I AM DRIVING THIS BMW WITH A RED DASH LIGHT SHOWING A STEERING WHEEL AND A PADLOCK WITH A MESSAGE ON THE NAVIGATION SCREEN TELLING ME TO DRIVE TO A SAFE PLACE BEFORE TURNING THE ENGINE OFF BECAUSE THE ENGINE MAY NOT START AGAIN. AFTER GOING ON LINE AND DOING SOME RESEARCH THE STEERING WHEEL/PADLOCK LIGHT ISSUE IS A COMMON PROBLEM. BMW NEEDS TO ISSUE A RECALL ON BOTH OF THESE ITEMS AND REPAIR THEM FREE OF CHARGE WHEN THEY OCCUR. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10934341December 10, 2016
AIR BAGS, STRUCTURE:BODY, SEAT BELTS
SEATBELT NOT RETRACTING AND WARNING LIGHT STATING SEATBELT AND AIRBAG MAY NOT FUNCTION IN CRASH. INITIALLY INTERMITTENT BUT NOW STEADY WARNING LIGHTS. * EXTREME FADING OF PAINT ON HOOD, ROOF, DECK LID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10925357November 10, 2016
AIR BAGS
I HAVE A 2006 BMW 525I AND RECEIVING PASS. RESTAINT SYSTEM MALFUNCTION AFFECTING THE AIRBAG. THIS IS A PROBLEM BMW SHOULD SERVICE AS THEY ARE FAMOUS FOR THESE MALFUNCTIONS. IT IS DANGEROUS AND ITS RUINS THE INTEGRITY OF THE VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10924120November 3, 2016
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN
I WAS DRIVING ON MY WAY TO WORK AND STARTED SMELLING SOMETHING BURNING. ALL ELECTRICAL WARNING LIGHTS STARTED LIGHTING UP THE DASH AND THEN DISPLAYS GO BLANK. PASSENGER COMPARTMENT WAS FILLING UP WITH SMOKE COMING FROM UNDER GLOVE BOX. I PULLED OVER AND CALLED FIRE DEPARTMENT. WE DISCONNECTED BATTERY AND TOOK TO BMW. THEY SAID MICRO-PROCESSOR LOCATED IN SPARE TIRE STORAGE AREA HAD SHORTED OUT DUE TO WATER. I DON'T CARRY COOLERS AND DON'T LEAVE MY TRUNK OPEN WHEN IT RAINS. HOW DID WATER GET THERE. BULLETINS SHOW THAT SUNROOF DRAINS GET CLOGGED AND WATER GETS INTO TRUNK AND SHORTS OUT ELECTRICAL. SERVICE BULLETIN SAYS IF THIS HAPPENS, CUSTOMER PAY BUT MOVE ELECTRICAL TO WHERE IT CAN'T GET WET. SO BMW KNOWS IT'S A PROBLEM AND CAN CAUSE A FIRE BUT DOESN'T CARE TO COVER REPAIR. NOW I'M STUCK WITH $1000 REPAIR FOR MICRO-PROCESSOR JUST TO BE ABLE TO TELL WHAT ELSE IS BURNED UP. I HAVE TO PAY BEFORE I WILL KNOW IF IT WILL COST AN ADDITIONAL $5,000 TO REPAIR. I'M LUCKY ELECTRICAL DIDN'T CATCH FIRE AND BURN UP ENTIRE CAR. *TR
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10917934October 21, 2016
POWER TRAIN, AIR BAGS
TL* THE CONTACT OWNS A 2005 BMW 525I. THE CONTACT STATED THAT THE VEHICLE DECELERATED INDEPENDENTLY WHILE BEING OPERATED AT LOW SPEEDS. THE AIR BAG WARNING INDICATOR AND SERVICE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 130,000. UPDATED 02/16/17*LJ
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10914029October 5, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2002 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10906187September 13, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2007 BMW 525I. WHILE THE VEHICLE WAS PARKED, "PASSENGER RESTRAINT SYSTEM" WAS DISPLAYED ACROSS THE MESSAGE BOARD. THE FAILURE RECURRED ON NUMEROUS OCCASIONS. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE MAT SENSOR NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS EXCLUDED FROM NHTSA CAMPAIGN NUMBER: 13V564000 (AIR BAGS). THE FAILURE MILEAGE WAS 131,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893462August 5, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 (NA) BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT THE AIR BAG LIGHT ILLUMINATED WHEN THE VEHICLE WAS TURNED ON, AND SOMETIMES REMAINED ILLUMINATED. THE VIN AND FAILURE MILEAGE WERE NOT PROVIDED. PARTS DISTRIBUTION DISCONNECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10892706August 3, 2016
VISIBILITY/WIPER
MODULE FAILS THAT CONTROLS WINDSHIELD WIPERS. IF RAINING, THERE WOULD BE NO VISIBLITY AND WOULD RESULT IN AN ACCDENT. THIS HAPPENED WHEN THE CAR WAS MOVING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10891756July 29, 2016
STEERING
MY STEERING WHEEL IS LOCKED AND CAR CANNOT START.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10889173July 28, 2016
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WENT TO REPLACE MY FRONT HEADLAMP BULBS AFTER HEADLAMP FAILURE WHILE OPERATING MY VEHICLE AT NIGHT, ON A WINDING ROAD, IN RURAL TEXAS. MECHANIC PULLED THE "SEALED" HOUSING, AND DISCOVERED THAT THE MAJORITY OF THE WIRES IN THE HEADLAMP ASSEMBLY HAD FAULTY INSULATION. THE INSULATION HAD "FLAKED" OFF TO THE POINT THAT MANY OF THE WIRES WERE EXPOSED, CAUSING A SHORT CIRCUIT, AND FAILURE OF THE HEADLAMP. RESEARCHED THE ISSUE ON MANY FORUMS, AND IT IS A COMMON OCCURRRENCE. REPLACEMENT COSTS OF EACH HEADLAMP ASSEMBLY IS APPROX $1500. THE USE OF SUBPAR INSULATION APPEARS TO BE THE CAUSE OF THIS SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10888668July 26, 2016
EXTERIOR LIGHTING
I OWN A 2006 525I BMW WITH 69K MILES AND MY ADAPTIVE HEADLIGHTS WIRING INSIDE THE LIGHT, THE PROTECTIVE COATING ON ALL THE WIRES ARE ALL DETERIORATING AND GIVING ME A FAULT FOR THE APATIVE HEADLIGHT SYSTEM AND THEY ARE NOT WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882844July 6, 2016
SERVICE BRAKES, ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHEN I REALIZED A LIGHTBULB IN MY HEADLIGHTS WENT OUT I BOUGHT THE BULB ONLINE READY TO REPLACE IT. I REALIZED WHEN REPLACING THAT THE WIRES CONNECTING TO THE HEADLIGHTS ARE COMPLETELY FLAKED OFF. SO I WANTED MONEY ON A NEW BULB BECAUSE IT WON'T LIGHT UP REGARDLESS. NOW THIS NOT ONLY CAUSES THE BULB TO NOT WORK BUT IT MESSES WITH THE LIGHTS IN THE WHOLE SIDE OF THE HEADLIGHT. MY ENTIRE LEFT HEADLIGHT TWEAKS. SOMETIMES JUS ONE PARKING LIGHT IS OUT, THEN IT'S THE HIGH BEAM THAT DOESN'T WORK, THEN IT'S THE LOW BEAM. SOMETIMES WHEN I HAVE LOW BEAMS ON THE LEFT HEADLIGHT HAS ITS HIGH BEAMS ON BY ITSELF. ALL THIS HAPPENED BECAUSE I TRIED TO CHANGE A BULB AND THE WIRINGS JUS FLAKED OFF AS SOON AS THEY MOVED OR BENDED A BIT. THIS IS VERY DANGEROUS BECAUSE MY HEADLIGHT WON'T WORK SOMETIMES AND THAT MAKES ME NOT SO VISIBLE AT NIGHT. ALSO I END UP UNINTENTIONALLY HAVING MY HIGH BEAMS ON WITH NO WAY FOR ME TO TURN IT OFF BESIDES COMPLETELY TURNING OFF MY HEADLIGHTS. PRETTY SURE IT'S AN ELECTRICAL OR FIRE HAZARD TOO TO HAVE A BUNCH OF NAKED WIRES SIDE BY SIDE. FAULT NUMBER 2 IS THE BRAKES. WHEN COMING TO COMPLETE STOP MY CAR JERKS. THERE'S NOTHING WRONG WITH THE BRAKE SYSTEM. I TALKED TO A COUPLE PEOPLE WITH THE SAME MODEL CAR AS ME AND THEY ALL HAD THE SAME PROBLEM. IT JUST HAPPENS ONCE THE CAR GETS TO A HIGH NUMBER OF MILES. SOMETHING SHOULD BE DONE ABOUT THIS BECAUSE A FUNCTIONAL CAR SHOULDN'T BE JERKING WHEN COMING TO A STOP. ESPECIALLY IF THE BRAKES ARE IN PERFECT CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882166July 1, 2016
AIR BAGS
TL* THE CONTACT OWNS A 2004 BMW 525I. WHILE DRIVING VARIOUS SPEEDS, THE AIR BAG WARNING LIGHT WAS CONSTANTLY ILLUMINATED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE SEAT SENSOR FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 116,799.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10876854June 27, 2016
AIR BAGS, ELECTRONIC STABILITY CONTROL (ESC), VISIBILITY/WIPER
VEHICLE WAS IN MOTION DURING THESE EVENTS . ELECTRIC WARNING MALFUNCTION, ALERT PASSENGER RESTRAINT SYSTEM MALFUNCTION. A MESSAGE RIGHT LOW BEAM HEADLIGHT WAS MALFUNCTIONING. ELECTRONIC CONTROL SUDDEN MALFUNCTION OF THE WINDSHIELD WIPERS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865013May 15, 2016
FUEL/PROPULSION SYSTEM
VALVE COVER GASKET IS LEAKING OIL THERE IS KNOWN DEFECT CAUSED BY OVER TIGHTENING AT MANUFACTURE. HOLD BMW RESPONSIBLE AND RECALL THIS DEFECT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855675April 15, 2016
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 BMW 525I. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V318000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10855089April 12, 2016
VISIBILITY/WIPER, EXTERIOR LIGHTING
WIRING INSULATION ON HEADLIGHTS IS DISINTEGRATING AND FALLING OFF WIRING CAUSING ELECTRICAL SHORTS AND LOSS OF LIGHTING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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