BMW 328i Complaints (2015)

125 consumer complaints on file.

#10919977October 29, 2016
ENGINE, POWER TRAIN
WHILE ATTEMPTING TO PASS AT APPROX 50 MPH ON A TWO LANE MOUNTAIN HIGHWAY, THE CAR SUDDENLY LOST POWER, WARNING LIGHTS AND BUZZER SOUNDED. THE MESSAGE ON SCREEN REPORTED 'DRIVETRAIN MALFUNCTION, DRIVE MODERATELY'. THE CAR CONTINUED TO OPERATE, VIBRATING BADLY WHENEVER I GAVE IT GAS. WE LIMPED HOME, SHUT IT OFF. TWO HOURS LATER I RESTARTED IT AND ALL THE ERROR WARNINGS DISAPPEARED AND THE CAR IS RUNNING NORMALLY AGAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10915088October 10, 2016
VISIBILITY/WIPER
GLASS SUNROOF EXPLODED WHILE DRIVING ON THE HIGHWAY AT ABOUT 80MPH. GLASS SHATTERED AND FELL ONTO ME (DRIVER), THE PASSENGER SEAT, CONSOLE, AND BACK SEAT. THERE WERE NO OTHER CARS AROUND ME AT THE TIME, AND THERE WAS NO DEBRIS ON THE ROAD. IT WAS A CLEAR DAY, ON A CLEAR ROAD. I WAS DRIVING STRAIGHT, ON A SMOOTH STRETCH OF HIGHWAY, NO BUMPS ON THE ROAD, AND THE ROAD WAS CLEAR. TINY SHARD OF GLASS CAUSED A MINOR CUT ON PALM OF HAND, OTHERWISE NO INJURIES TO REPORT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10893311August 4, 2016
FUEL/PROPULSION SYSTEM
WHILE IN MOTION ON AN INTERSTATE THE CAR SUDDENLY STARTED TO SPUTTER AND LOSE MOMENTUM. AT THE SAME TIME, A WARNING ALERTED US TO A "DRIVE TRAIN MALFUNCTION". LUCKILY, WE WERE IN THE LANE CLOSEST TO THE SIDE OF THE ROAD AND WE WERE ABLE TO LIMP OFF THE ROAD AND OUT OF TRAFFIC. THE CAR WAS TOWED TO THE NEAREST BMW DEALER IN LAS VEGAS WHERE THE PROBLEM WAS DETERMINED TO BE A FAILED HIGH PRESSURE FUEL PUMP. THE CAR HAS LESS THAN 17,000 MILES. AFTER SOME RESEARCH, WE FOUND THAT BMW HAS A HISTORY OF FUEL PUMP RECALLS ALTHOUGH NONE FOR OUR MODEL YEAR. THIS INCIDENT WAS QUITE DANGEROUS CONSIDERING THE CAR SUDDENLY BEING INOPERABLE AT A HIGH RATE OF SPEED ON THE INTERSTATE. WERE WE NOT IN THE RIGHT HAND LANE, THE INCIDENT COULD HAVE BEEN DEADLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882495July 4, 2016
UNKNOWN OR OTHER
SUNROOF EXPLODED-2015 BMW 328I SEDAN-ON FRIDAY, 6/24/16 AROUND 8:15AM, WHILE TRAVELING IN WASH, DC'S RUSH HOUR TRAFFIC AT 35-45MPH ON ROUTE 295N, A LOUD BLAST, LIKE A BOMB, SUDDENLY JOLTED MY CAR! FEARFULLY, I CONTINUED TO STEER THE CAR LOOKING FOR A SAFE PLACE TO PULL OVER, WHICH WAS APPROXIMATELY 150 FEET BEYOND A CURVE IN THE ROAD. I PULLED OVER, MY DAUGHTER AND I WERE OK BUT BEWILDERED WHEN WE SAW A LARGE GAPING HOLE IN THE CENTER OF MY SUNROOF! I IMMEDIATELY THOUGHT THAT WE HAD BEEN SHOT OR A LARGE OBJECT HAD HIT US. GLASS CHIPS BEGAN FALLING ON US. STILL IN SHOCK, IT TOOK ME A FEW MINUTES TO REALIZE THAT I SHOULD CLOSE THE SUNSHADE! NOT KNOWING WHAT HAPPENED, WE WERE TOO SCARED TO EXIT THE CAR, SO MY DAUGHTER CALLED 911 AND I PRESSED MY SOS BUTTON FOR ASSISTANCE. WE SIMULTANEOUSLY WERE TRYING TO EXPLAIN THE SITUATION TO THE RECEIVERS OF OUR CALLS. A DC POLICE OFFICER ARRIVED AND QUICKLY ACCESSED THE INCIDENT. HE'D WITNESSED THE SAME ON A FEW OTHER MAKES OF CARS. HE ASSURED US THAT BASED ON THE OUTWARD PROTRUSION OF THE REMAINING GLASS, THE IMPACT WAS FROM WITHIN, IT HAD EXPLODED, NOT IMPLODED. THERE WAS NO INDICATION OF A SHOT OR OBJECT OF ANY SIZE HITTING THE CAR. THERE WERE A FEW PIECES OF VARIOUS SIZED SHATTERED GLASS ON THE BACKSEAT, WHERE MY GRANDSON'S CAR SEAT CADDY WAS. THE OFFICER EVENTUALLY CONVINCED ME IT WAS SAFE TO DRIVE TO MY DEALER AND I DID SO. WHEN I ARRIVED AT THE BMW DEALER, THE SERVICE MGR. IMMEDIATELY ACKNOWLEDGED TO ME AND GATHERING COWORKERS, OF SEEING PREVIOUS SUNROOF EXPLOSIONS. HOWEVER, IN TWO FOLLOW-UP CALLS HE STATED THAT BMW WOULD NOT COVER (PAY). THE 2ND CALL, AFTER FOLLOWING UP WITH HIS MANAGER PER MY REQUEST, HE STATED THAT [IT] COULD ONLY SHATTER IF SOMETHING HIT AN EXISTING CRACK...THE SAME WITH THE PREVIOUS SUNROOFS INCIDENTS HE HAD SEEN. I DID NOT HAVE A CRACK IN MY SUNROOF PREVIOUS TO THIS INCIDENT!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10810220December 15, 2015
TIRES:TREAD/BELT
TL* THE CONTACT OWNS A 2015 BMW 3281 EQUIPPED WITH BRIDGESTONE TURANZA EL 400 TIRES, SIZE: 205/50/R17 (NA). WHILE AT A CAR WASH, A TECHNICIAN INFORMED THE CONTACT THAT THE TREAD WAS SEPARATING FROM AN UNKNOWN TIRE. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT WAS CONFIRMED THAT THE TREAD SEPARATED. THE TIRE WAS REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. IN ADDITION, WHILE FUELING THE VEHICLE, THE FRONT DRIVER SIDE TIRE BLEW OUT. THE VEHICLE WAS TAKEN TO A DEALER WHERE THE FAILURE WAS UNDETERMINED. THE TIRE WAS REPLACED. THE TIRE WAS ORIGINAL EQUIPMENT. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE VEHICLE FAILURE MILEAGE WAS 8,000 AND THE TIRE FAILURE MILEAGE AND DOT NUMBER WERE UNKNOWN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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