Bentley Bentayga Service Bulletins
847 manufacturer communications on file.
- July 1, 2021•Document ID: 10200054Service Bulletin/Repair InstructionsFUEL SYSTEM, GASOLINE; ELECTRICAL SYSTEM
- Mfr Comm. #:
- 2063657/1
- Date Added:
- August 7, 2021
- Manufacturer:
- BENTLEY
SummaryP245000 - EVAP System Switching Valve A Performance/Stuck Open DTC logged - Bentayga V8 Kovomo. Customer Statement: Emission control system warning light illuminated within the DIP (Figure 1). Workshop findings: DTC P245000 - EVAP System Switching Valve A Performance/Stuck Open - With symptom code 11952 Technical background: Refer to the Measure section of this TPI
Associated Products (1)Associated Documents - July 1, 2021•Document ID: 10200048Service Bulletin/Repair InstructionsSTEERING; SUSPENSION
- Mfr Comm. #:
- 2048616/9
- Date Added:
- August 6, 2021
- Manufacturer:
- BENTLEY
SummaryCreaking noise from the front suspension when manoeuvring. Customer statement / workshop findings: Creaking noise from the front suspension when manoeuvring Technical background Verify that the customer complaint matches the sound file within the Bentley Hub Reference TPI Transaction number 2048616/- TIP: When listening to the sound file the noise can be heard from between 0 and 3 seconds The noise present in the sound file is caused by defective Lower suspension lever - Rear - Hydraulic mounts. In order to reproduce the noise this bush must be twisted, therefore the noise can appear in the following circumstances - When performing parking manoeuvers with the brake applied - When steering from lock to lock with the vehicle in motion and the brake applied - When the vehicle is moved with steering input over uneven surfaces (for e.g. a ramp or speed bump) If the customer complaint occurs in any of the above circumstances and the noise can be clearly assigned to the noise within the sound file Refer to the instructions within the Measure section of this TPI
Associated Products (1)Associated Documents - July 1, 2021•Document ID: 10200044Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 2046299/11
- Date Added:
- August 6, 2021
- Manufacturer:
- BENTLEY
SummaryBentayga - 1.2 - 1.4KHz rear brake squeal Customer statement / workshop findings: Squeal from the rear of the vehicle at low speed while braking. Technical background: While braking at low speed, a vibration of 1.2 to 1.4 KHz can be produced by the friction between the rear brake pad and disc resulting in a complaint of brake noise from the customer
Associated Products (1)Associated Documents - July 1, 2021•Document ID: 10200034Service Bulletin/Repair InstructionsLATCHES/LOCKS/LINKAGES; STRUCTURE
- Mfr Comm. #:
- 2061582/4
- Date Added:
- August 6, 2021
- Manufacturer:
- BENTLEY
SummaryDriver/Passenger door/s creak on close. Customer statement / workshop findings Driver or Passenger door creak during the Close function. Technical background VERY IMPORTANT: Refer to the vehicle repair history to check and confirm any previous work done regarding door latch replacement noting the following: -Upon first complaint of a door latch creaking - Replace all four door latches -For any complaints of the same symptom that occur after this - Only replace the door latch which is exhibiting the symptom -Figure 1 shows and example of the door latch
Associated Products (1)Associated Documents - June 25, 2021•Document ID: 10198720Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2063726/1
- Date Added:
- July 2, 2021
- Manufacturer:
- BENTLEY
SummaryDiscolouration around the sunroof aperture. Customer statement / workshop findings: Discolouration around the sunroof aperture, Refer to the examples shown in Figure 1. Technical background: Discolouration may become visible around the sunroof aperture, this is mainly evident if vehicles are left for a reasonable period prior to the PDI being conducted. This is a known condition that was traced to the overspray of sunroof sealant primer during sunroof installation.
Associated Products (1)Associated Documents - June 17, 2021•Document ID: 10198717Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2063729/1
- Date Added:
- July 2, 2021
- Manufacturer:
- BENTLEY
SummaryFitment of control modules from donor vehicles for test purposes. Customer statement / workshop findings: Refer to the Technical background section before considering the fitment of control modules from donor vehicles for test purposes Technical background: If an issue is suspected for one of the control modules listed below: - Onboard supply control unit (J519) - Convenience system central control unit (J393) - Data bus diagnostics interface (J533) - Control unit 1 for Information Electronics (J794) - Control unit in dash panel insert (J285) - Emergency call module control unit (J949) The fitment of donor parts from another vehicle is not advisable and only possible if approved from Product Support via an open DISS query. The donor of parts should only be used as a temporary test VERY IMPORTANT: The ODIS replace routine MUST NOT be carried out under any circumstances
Associated Products (3)Associated Documents - June 17, 2021•Document ID: 10198709Service Bulletin/Repair InstructionsWHEELS
- Mfr Comm. #:
- 2063651/1
- Date Added:
- July 2, 2021
- Manufacturer:
- BENTLEY
SummaryTyre tread/sidewall crack(s). Customer statement / workshop findings: Cracks evident in the sidewall and/or tread pattern (See the examples in Figures 1 and 2 showing cracks within the tread pattern). The issue is mainly evident on vehicles with very low usage This is a result of the tyre compound hardening due to the following: - Tyre age - Tyre pressure not adjusted to specification - Low mileage/vehicle usage - Vehicle storage conditions
Associated Products (3)Associated Documents - June 15, 2021•Document ID: 10198669Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 2061344/4
- Date Added:
- July 2, 2021
- Manufacturer:
- BENTLEY
SummaryRear brake pad - Shim installation (SC 20/32) Technical background Fitment of shims to the rear brake pads, specific grease should also be applied to the shims Remedy: In high ambient temperatures in conjunction with low speed, low pressure brake vibration is dampened by the fitment of shims and grease Customer notification: Customers do not need to be informed directly of this campaign. Please ensure that all affected vehicles are checked and repaired during the PDI procedure
Associated Products (1)Associated Documents - June 14, 2021•Document ID: 10198703Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2058423/6
- Date Added:
- July 2, 2021
- Manufacturer:
- BENTLEY
SummaryNew Continental GT / GTC, New Flying Spur and Bentayga Speed - Low Oil Pressure Warning During Early Vehicle Life. Condition: Warning on the Driver Instrument Panel (DIP) - Oil pressure too low DTCs relating to oil pressure may also be stored within the Master ECU. Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU). Service: VERY IMPORTANT: Prior to conducting the onward instructions, the following symptoms MUST be evident - Warning on Driver Instrument Panel (DIP) Oil pressure too low And/or - Diagnostic Trouble Codes (DTC) P052400: Engine Oil Pressure Too Low and/or P15AA00: Engine oil pressure - Lower limit not reached stored in the Master Engine Control Unit (ECU) Should any of the afore mentioned not be evident and the symptoms cannot be reproduced. No further action should be taken unless the issue can be reproduced or demonstrated by the customer In the event the symptom/s are evident please conduct the onward Diagnosis Instructions
Associated Products (2)Associated Documents - June 9, 2021•Document ID: 10198718Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; VISIBILITY
- Mfr Comm. #:
- 2063296/1
- Date Added:
- July 2, 2021
- Manufacturer:
- BENTLEY
SummaryRear window blind does not operate. Customer statement / workshop findings: Rear blind does not operate. Technical background: The most common failure modes are as follows: - Rear blind does not operate following a CAN bus sleep, If the switch operation is a prolonged hold, instead of a âÂÂPress and releaseâ operation - Rear blind does not operate following loss of CM basic settings - Rear blind will also not operate if the Child Lock is on - Rear blind will cease to operate if there are repeated operations of the blind sufficient to trigger a failsafe mode (usually between 10 to 15 operations in a very short period).
Associated Products (1)Associated Documents - June 4, 2021•Document ID: 10198670Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 2061344/3
- Date Added:
- July 2, 2021
- Manufacturer:
- BENTLEY
SummaryRear brake pad - Shim installation (SC 20/32) Technical background Fitment of shims to the rear brake pads, specific grease should also be applied to the shims Remedy: In high ambient temperatures in conjunction with low speed, low pressure brake vibration is dampened by the fitment of shims and grease Customer notification: Customers do not need to be informed directly of this campaign. Please ensure that all affected vehicles are checked and repaired during the PDI procedure
Associated Products (1)Associated Documents - May 24, 2021•Document ID: 10195034Service Bulletin/Repair InstructionsSTRUCTURE
- Mfr Comm. #:
- 2063240/1
- Date Added:
- June 4, 2021
- Manufacturer:
- BENTLEY
SummaryCreaking noise from the rear seats (5 and 7 seat variants only). Customer statement / workshop findings: Noise/Creak from the rear seat/s at speeds up to 70 mph And/or Creaking from rear seat/s between 0-20 mph during gentle acceleration and braking Technical background: This TPI applies to all 5 and 7 seat variants This TPI does not apply to 4 seat variants Noises and creaks originating from the rear seat/s as a result of seat location pegs and mega bracket interference while driving at speeds up to 70 mph and gentle acceleration and braking between 0-20 mph should be resolved by following the instructions within the Measure section.
Associated Products (1)Associated Documents - May 24, 2021•Document ID: 10195032Service Bulletin/Repair InstructionsSERVICE BRAKES, HYDRAULIC
- Mfr Comm. #:
- 2063406/1
- Date Added:
- June 4, 2021
- Manufacturer:
- BENTLEY
SummaryRear brake squeal (5 KHz) Non CSiC brakes only. Customer statement / workshop findings At low speed, during low braking force application, the rear brakes can produce a high frequency noise (5khz). Measure 1) Follow the Brake noise identification TPI 2052785 - IMPORTANT: For frequency analysis the noise recording equipment Bentley Motors recommends is the Chassis ear tool WT 10437 - Obtain a clear recording using WT 10437 2) Carry out an inspection of the brake system to confirm the brake system components are serviceable as per Elsa pro guidelines 3) Confirm if the brake shim kit (36A 698 219) has previously been fitted to the rear brake pads (As per TPI 2046299/-)
Associated Products (1)Associated Documents - May 24, 2021•Document ID: 10195025Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2063410/1
- Date Added:
- June 4, 2021
- Manufacturer:
- BENTLEY
SummaryInfotainment Main unit (5F / J794) fault finding/diagnosis procedure. Customer statement / workshop findings: Issue suspected with the Infotainment Main unit (5F / J794) - For example: - MMI screen image flickers or goes blank - No response to selection - Audio cuts-out Technical background: Refer to the Measure section regarding any Infotainment Main unit (5F / J794) fault finding/diagnosis
Associated Products (2)Associated Documents - May 18, 2021•Document ID: 10195068Service Bulletin/Repair InstructionsENGINE AND ENGINE COOLING
- Mfr Comm. #:
- 2063354/1
- Date Added:
- June 5, 2021
- Manufacturer:
- BENTLEY
SummaryV8 Kovomo - Whining noise - Front of the engine at idle speed. Customer statement / workshop findings: Erratic whining noises from the front of the engine at idle speed. Workshop findings: The irregular knocking noises can be assigned to the front of the engine. There are no further complaints (such as poor engine or engine cooling system performance, event entries, etc.) Technical background: Refer to the video on the Bentley hub referencing TPI 2063354/- In the event the whining noise is as within the video, please refer to the Measure section of this TPI
Associated Products (2)Associated Documents - May 18, 2021•Document ID: 10195022Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2063263/1
- Date Added:
- June 4, 2021
- Manufacturer:
- BENTLEY
SummaryMy Bentley services - Fails to initialise (Message within the MMI). Customer statement / workshop findings: Complaints relating to My Bentley services failing to initialise Technical background: A message on the MMI stating that the My Bentley Services failed to initialise (Figure 1) when the error occurs, Connected Services may become unavailable. Measure: Refer to the Technical background section
Associated Products (1)Associated Documents - May 14, 2021•Document ID: 10195056Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2063348/1
- Date Added:
- June 5, 2021
- Manufacturer:
- BENTLEY
SummaryBentayga Hybrid - PDC Multi switch not illuminated. Customer statement / workshop findings: The PDC Multi-Switch (white backlight) illumination is not available (Figure 1) When the switches are depressed to be Active the illumination works as per specification NOTE: The hazard switch backlight illumination is NOT affected The function illuminates the switches in their Passive state so the switch can be seen in dark light IMPORTANT NOTE: Figure 1 shows the white backlight not illuminated. Technical background: Refer to the Customer statement/Workshop findings section.
Associated Products (1)Associated Documents - May 12, 2021•Document ID: 10195026Service Bulletin/Repair InstructionsELECTRICAL SYSTEM
- Mfr Comm. #:
- 2053177/15
- Date Added:
- June 4, 2021
- Manufacturer:
- BENTLEY
SummaryAll Vehicle Variants - Spurious DTC List. Customer statement / workshop findings: Customer will not be aware of any fault codes. Workshop may discover spurious fault codes whilst running a Diagnostic Trouble Code (DTC) log as part of other investigations on the vehicle. Technical background: The attached document contains all of the current known Spurious DTCs for all vehicle variants. Should a particular TPI be listed as Archived within the attached document the TPI can no longer be viewed within Elsa pro, in this case please refer to the instructions with the attached document regarding the DTC description and actions (if any) which should be conducted.
Associated Products (2)Associated Documents - May 11, 2021•Document ID: 10194889Service Bulletin/Repair InstructionsELECTRICAL SYSTEM; LATCHES/LOCKS/LINKAGES
- Mfr Comm. #:
- 2061582/3
- Date Added:
- June 3, 2021
- Manufacturer:
- BENTLEY
SummaryDriver/Passenger door/s power latch creak on close. Customer statement / workshop findings: Driver or Passenger door creak during the power latch Close function Technical background: VERY IMPORTANT: Refer to the vehicle repair history to check and confirm any previous work done regarding power latch drive unit replacement noting the following: - Upon first complaint of a power door latch creaking - Replace all four power door latches - For any complaints of the same symptom that occur after this - Only replace the power door latch which is exhibiting the symptom
Associated Products (1)Associated Documents - April 29, 2021•Document ID: 10191799Service Bulletin/Repair InstructionsSERVICE BRAKES
- Mfr Comm. #:
- 2054862/5
- Date Added:
- May 6, 2021
- Manufacturer:
- BENTLEY
SummaryFront brake squeal - 1.8 KHz to 1.9 KHz Customer statement / workshop findings: Front brake squeal with a frequency of 1.8 KHz to 1.9 KHz Technical background: Modified front brake Calipers and modified front brake disc guard plates are available on receipt of a qualifying DISS query Referring to Figure 1, the replacement front callipers have a Dynamic absorber fitted (A), the brake disc guard plates (B) are pre modified to fit around the absorber
Associated Products (1)Associated Documents