The primary MMI display screen on this brand-new 2026 Audi Q5 Sportback frequently goes completely black and enters an initialization loop while driving, remaining frozen for 5 continuous minutes. This defect completely disables the backup camera and critical safety instrument clusters while the vehicle is in motion. The manufacturer has opened a Corporate TAC Case but the dealership cannot resolve the software/hardware boot failure and is attempting to return the vehicle without a fix, creating an immediate highway safety risk
No injuries · No fire · No crash
Dry, safety-only. No dealer-conduct language, no corporate case number — this channel is about the defect. Vehicle: 2022 Audi SQ5 (VIN [XXX]). On XXX, the vehicle experienced a complete loss of electrical power and became inoperable. Independent inspection found water intrusion and debris accumulation in the rear drainage channels, in direct contact with the wiring harness and battery. Multiple electronic modules malfunctioned: the rear wiper activated without command, the third brake light remained illuminated, and the vehicle would start briefly before shutting off and entering limp mode. The condition was confirmed by the servicing dealer and repaired under Audi Warranty Extension U76, which addresses water intrusion (repair completed XXX). A sudden, complete loss of electrical power presents a safety risk, particularly if it occurs during operation. Submitting so the concern is on record and to determine whether other vehicles are affected. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
No injuries · No fire · No crash
During a recent inspection at Audi Chantilly (Virginia), the service department inspected cracked upper control arm bushings in the front suspension that were noted during a recent service to install new tires and perform an alignment (see attached photos. There is cracking and what appears to be some type of fluid leakage). The dealership denied warranty coverage, claiming these are merely "cosmetic stress cracks." This is contrary to what the TSB for this issue instructs the dealer/technician to do. Audi Technical Service Bulletin (TSB) #2060855: This directive explicitly addresses "damage identified on the bonded rubber bush of the upper rear link" and instructs technicians to "Replace the damaged rubber mounting of the upper rear link on both sides of the vehicle." The other reason the vehicle was in for service is to investigate low-speed binding, shuddering, bouncing, or rubbing noise during tight or wide low-speed turns, commonly known as the "Quattro Rumble". The technician noted that this was a comfort issue. Again, there is a TSB from Audi that addresses this issue: Audi Technical Service Bulletin (TSB) #2059057: This bulletin explicitly addresses the low-speed turning shudder and binding ("Quattro Rumble") inherently caused by premature degradation of the AWD clutch pack fluid, which mirrors the dynamic turning symptoms my vehicle is exhibiting. Both issues are indications of premature wear. Audi is trying to wait until the 4year/50k warranty expires so that I'll be forced to pay for both repairs instead of fixing them under the warranty that is currently still valid. For reference, this vehicle has just under 21k miles. There is no way either of these issues should occurring.
No injuries · No fire · No crash
On July 17,2026 my vehicle suddenly overheated. All warning lights came on and I stopped immediately. The car had to be towed to North Atlanta Audi for inspection and repair. I was told the waterpump had failed and corrupted the vacuum lines. There was no symptoms or previous warnings at any time. The repair bill was going to be outrageous. The service department person contacted Audi and they agreed to furnish new parts but I would have to pay all labor cost. I had no choice but to agree. During the repair the turbo charger was damaged when being removed. Audi again agreed to furnish the parts but I would have to pay for the repairs. I feel like this was a catastropic failure with the vehicle being less than 4 years old. I did have 83,000 miles on it. When Audi provided the new parts they sent an upgraded/updated waterpump. This appeared to be an admission that they knew the original waterpump was faulty. This was a very costly repair. I would like to know if there have been similar issues with other owners of this make and model.
No injuries · No fire · No crash
While driving in live traffic, the vehicle suffered a catastrophic and total simultaneous mechanical and electrical system failure. Without warning, the vehicle completely lost engine propulsion, braking assistance, and all dashboard displays. Concurrently, the vehicle suffered a complete blackout of all exterior safety lighting, including the brake lights and the emergency hazard flashers rendering the vehicle completely invisible to surrounding traffic. Prior to this complete shutdown, the vehicle had been brought to an authorized Audi dealership on 3 previous occasions soon after purchase for progressive electronic communication failures and transient dashboard warning lights, which the service department dismissed as false alerts and did software updates to remedy the alert. It is unclear if those really were false alerts or some precursor to this future problem. The total loss of primary propulsion combined with the complete failure of the secondary emergency backup hazard lighting created an immediate, life-threatening traffic hazard to myself, my passengers and those in vehicles and pedestrians around me. The vehicle had to be towed to an authorized Audi dealership for diagnosis.
No injuries · No fire · No crash