Acura TSX Complaints

685 consumer complaints on file.

#11064150January 22, 2018
STEERING
VEHICLES ELECTRONIC POWER STEERING CONTROL UNIT FAILED. VEHICLE WAS STATIONARY WHEN THIS HAPPENED, BUT BECAME INCREDIBLY DIFFICULT TO STEER. THIS APPEARS TO BE A COMMON ISSUE ON THESE CARS WITH SIMILAR MILEAGE (73,000). ACURA WILL NOT HONOR THE PART AND OWNERS HAVE TO PAY OUT OF POCKET FOR A COMMON SAFETY ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062833January 15, 2018
AIR BAGS
TAKATA RECALL, I RECEIVED A LETTER BY MAIL THAT MY CAR HAS BEEN AFFECTED BY THE TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11062496January 12, 2018
AIR BAGS
ON DECEMBER 11 , 2017, I TURNED MY CAR ON START AND IT STARTED SHOWING ME THREE WARNING LIGHTS. I TURNED IT OFF AND TURNED IT ON AGAIN AND THE LIGHTS DISAPPEAR. I TURNED ON MY CAR THE NEXT DAY AND THE LIGHTS ARE STILL SHOWING. ITS ASKING TO FIX THE AIR BAG SYSTEM. MY CAR IS DETECTING OR HAS A PROBLEM WITH THE AIR BAG SYSTEM. PLEASE HELP ME FIX THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11061156January 8, 2018
STRUCTURE:BODY
TO SEE IF THE CAR HAS A RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11056340December 25, 2017
AIR BAGS
I CALLED TO SET UP AN APPOINTMENT FOR THE AIRBAGS TO BE REPLACED AND THEY SAID THEY DID NOT HAVE THE PARTS AND WOULD ORDER THEM AND CALL ME BACK. THEY NEVER RECEIVED THE NEW AIRBAGS AND DID NOT CALL ME. I HAVE CALLED AGAIN AND WILL CALL AGAIN THIS WEEK.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055819December 20, 2017
STEERING
MY CAR HAS APPROXIMATELY 75,000 MILES. I WAS DRIVING IN A PARKING LOT AND AND INDICATOR CAME ON STATING "CHECK POWER STEERING." THE STEERING WHEEL LOCKED UP AND BECAME ALMOST IMPOSSIBLE TO TURN. I TURNED THE CAR OFF AND WENT ON MY WAY, HOPING IT WAS A TEMPORARY PROBLEM. THE PROBLEM WENT AWAY THE NEXT TIME I TURNED ON MY CAR. BUT 3 DAYS LATER, THE VAR DID THE SAME THING WHEN I WAS DRIVING IN A PARKING LOT. THIS TIME, IT NEVER WENT AWAY. THE CAR COULD NOT BE DRIVEN, AND WAS TOWED TO MY MECHANIC. MY MECHANIC NOTICED THAT THE POWER STEERING SYSTEM FREQUENTLY FAILED ON 2011 ACURA TSX'S. WHEN I SEARCHED FOR "2011 ACURA TSX STEERING FAILURE," I ALSO NOTICED THAT THIS PROBLEM HAS HAPPENED FREQUENTLY AND HAS CAUSED A NUMBER OF ACCIDENTS--THE POWER STEERING HAS FAILED WHILE PEOPLE WERE DRIVING. MY MECHANIC ORDERED A NEW POWER STEERING COMPUTER FOR MY CAR, BUT THAT DID NOT FIX THE PROBLEM. AT THIS POINT, IT APPEARS THE ENTIRE STEERING RACK NEEDS TO BE REPLACED, WHICH WILL COST $5,000-$6000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054965December 15, 2017
AIR BAGS
TAKATA RECALL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11054453December 13, 2017
STEERING
I BEGAN HEARING A NOISE WHEN TURNING THE STEERING WHEEL AND THE STEERING BECAME "HEAVY". I CHECKED THE POWER STEERING FLUID RESERVOIR AND IT WAS LOW ON FLUID. I CHECKED UNDER THE CAR AND SAW THAT THERE A LEAK FROM THE DRIVER'S SIDE BOOT ON THE STEERING RACK. I TOOK THE CAR TO A LOCAL SHOP AND HAD THE PART REPLACED WITH AN AFTERMARKET RACK FOR $1200. THE RACK FAILED WITHIN A WEEK. I TOOK IT BACK TO THE LOCAL SHOP AND THEY REPLACED IT UNDER WARRANTY. THIS WAS JUNE 2017. TODAY I TOOK IT TO THE SHOP AGAIN AND NOW THE RIGHT BOOT IS LEAKING. I HAVE NOT HAD TO PAY FOR THE WARRANTY REPLACEMENTS, BUT THE FACT THE ORIGINAL PART WAS DEFECTIVE IS TROUBLING. I HAVE FOUND THAT MANY PEOPLE WITH ACURA TSXS HAVE THE SAME ISSUE. I BELIEVE IT SHOULD BE A MANUFACTURER REPLACEMENT FREE OF CHARGE TO THE OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052750December 6, 2017
AIR BAGS, FUEL/PROPULSION SYSTEM
TAKATA RECALL. AFTER A STOP AND GO IN TRAFFIC THERE IS A HESITATION WHEN PRESSING ON THE GAS PEDAL. AFTER THE COMPUTER IS RESET IT'S FINE FOR A COUPLE WEEKS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11052394December 4, 2017
STRUCTURE:BODY, SEATS
FIRST SEAT LEATHER ON BACK BUSTED ON BOTH FRONT SEATS AS WELL AS THE LEATHER ON DRIVER'S DOOR REST. I HAVE HAD MOTOR ISSUES, LEATHER ON DOOR PANEL PUCKED. AURA DEALERSHIP FIXED THE MOTOR AND , ONE OF THE BUSTED SEAT AND THE DOOR PANEL. THE DRIVE SEAT BUSTED IN 2013, PASSENGER 2016 AND THE DRIVER'S 2015. I'VE NEVER OWNER AND CAR WITH SOME MANY ISSUES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048318November 24, 2017
AIR BAGS
THE AIR BAG SYSTEM APPEARS ON THE SCREAM OF THE CAR AND ITS BEAPING ALL THE TIME ANNOUNCING THE AIR BAG SISTEM ITS BAD
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11048174November 23, 2017
AIR BAGS
NO NOTIFICATIONS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11041476October 30, 2017
STEERING
MY TSX IS CLOSE TO 80K MILES. I HAVE HAD NO SIGNIFICANT ISSUES WITH THIS CAR UNTIL NOW. I STARTED MY CAR ONE MORNING AND SAW A "CHECK POWER STEERING" NOTIFICATION AND THE POWER STEERING ICON ILLUMINATED ON THE DASH. ONE SHOP ATTEMPTED TO RESET THE EPS (ELECTRIC POWER STEERING) SYSTEM AND MAKE SURE THE VOLTAGES LOOKED OK. THIS WORKED FOR 3 DAYS BEFORE I HAD THE SAME "CHECK POWER STEERING" NOTIFICATION AND LIGHT ILLUMINATED ON THE DASH. THIS WILL RESULT IN A FIX IN THE REALM OF $2000 FOR A TOTAL REPLACEMENT OF THE STEERING RACK. I'M VERY UNPLEASANTLY SURPRISED THAT ACURA HAS NOT ISSUED SOME SORT OF RECALL FOR THIS ISSUE BECAUSE OF THE LARGE AMOUNT OF ISSUES THAT ARE SIMILAR TO MINE. ACURA WAS VERY PROMPT WITH FIXING MY TAKATA AIRBAG, BUT AFTER THIS I HAVE TO SAY I AM NO LONGER IMPRESSED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11040220October 26, 2017
AIR BAGS, UNKNOWN OR OTHER
"TAKATA RECALL" THE AIRBAG DASH LIGHTS CAME BACK ON IN THE VEHICLE AGAIN SHORTLY (APPROXIMATELY 1-2 WEEKS) AFTER THE ACURA DEALERSHIP PERFORMED THE RECALL REPAIR TO THE AIRBAGS. THE VEHICLE WAS IMMEDIATELY TAKEN BACK TO THE DEALERSHIP FOR EVALUATION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031703October 4, 2017
STEERING
STARTED MY CAR AND GOT "CHECK POWER STEERING SYSTEM" ERROR ON MY DASH WHILE BACKING OUT INTO THE ROAD...CAR HAD NO POWER STEERING. I DID MANAGE TO DRIVE THE CAR HOME AND THE NEXT DAY CALLED THE DEALER. WAS INFORMED IT WAS MOST LIKELY THE EPS (ELECTRONIC POWER STEERING) MODULE AND WOULD BE $980 FOR HE REPAIR. UPON FURTHER INVESTIGATION I'VE LEARNED THAT THIS CAN LOCK THE STEERING WHEEL WHILE DRIVING! THE DEALERSHIP NOR ACURA THOUGHT THIS WAS A BIG DEAL OR A SAFETY HAZARD WHEN I SPOKE TO THEM...DEALER DIDN'T EVEN TELL ME TO STOP DRIVING THE CAR WHEN I ASKED THEM IF IT WAS SAFE FOR ME TO COMMUTE AN HOUR EACH WAY VIA INTERSTATE. ACURA OPENED A TICKET AS I REQUESTED "GOODWILL FIX" AND WAS DENIED ANY ASSISTANCE AS I DRIVE MY CAR TO MUCH AND THEY DIDN'T HAVE MANY REPORTS OF THIS ISSUE AND AGAIN DIDN'T FIND IT TO BE A SAFETY HAZARD. I TOOK MY CAR TO THE LOCAL DEALER AND REQUESTED A LOANER CAR UNTIL THE STEERING WAS FIXED. I AM OUT $980 AND HAVE LEARNED THE MANUFACTURER WONT BACK THEIR PRODUCT UNLESS IT KILLS SOMEONE...GOOGLE SEARCH SHOWS THIS HAPPENING TO MANY TSX OWNERS BUT DIDN'T SEEM TO MATTER TO ACURA. WE ARE A LONG TIME HONDA/ACURA FAMILY AND THIS SHOULDN'T BE FAILING ON A 5 YEAR OLD CAR, MAJOR SAFETY CONCERN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11031447October 2, 2017
STEERING
WAS DRIVING VEHICLE HOME AND THE POWER STEERING LIGHT CAME ON AS I WAS ABOUT TO TURN LEFT ACROSS ONCOMING TRAFFIC. FORTUNATELY STEERING WHEEL DID NOT LOCK BUT HAD TO TURN IT WITH GREAT EFFORT TO GET ACROSS ONCOMING TRAFFIC LANE. IF THERE HAD BEEN HEAVIER ONCOMING TRAFFIC I LIKELY WOULD'VE BEEN T-BONED. IT'S MY OPINION THAT THIS SYSTEM DID NOT FAIL SAFELY. LOOKING AT OTHER REPORTS WHERE THIS REPAIR COST MORE THAN $1000. ADDING MY STORY IN THE EVENT THIS LEADS TO A RECALL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11030727October 1, 2017
AIR BAGS
I LIVE IN NAPLES, ITALY. I HAVE NOT BEEN ABLE TO GET MY CAR FIXED FOR THE TAKATA RECALL. IN APRIL, 2017, I TOOK THE CAR TO THE LOCAL HONDA DEALER. THEY ORDERED THE PART, BUT IT NEVER ARRIVED. I CALLED HONDA OF AMERICA, AND THEY REPORTED THAT THE PARTS DISTRIBUTOR FOR ALL OF EUROPE HAS RUN OUT OF THE PART I NEED. IT HAS BEEN SIX MONTHS. HOW DO I GET MY CAR FIXED?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023856September 17, 2017
ELECTRICAL SYSTEM
AN ANIMAL DESTROYED TWO WIRING HARNESSES UNDER THE HOOD, THAT I COULD SEE. CAR WILL NOT START. APPARENTLY THE INSULATION ON THE WIRES IS SOY BASED AND CRITTERS LIKE TO EAT IT. THE CAR WAS SITTING IN MY DRIVEWAY, AND HADN'T BEEN DRIVEN FOR 1 DAY WHEN I DISCOVERED THE PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11023345September 13, 2017
STEERING
THE STEERING WENT OUT IN MY CAR WHEN I WAS DRIVING ON THE INTERSTATE. MY CAR IS 6 YEARS OLD WITH 100,000 MILES AND I HAD TO REPLACE THE STEERING MODULE FOR $1300. THIS SEEMS ODD TO ME FOR THIS TO HAPPEN IN A NEWER CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11022215September 7, 2017
ENGINE
MY CAR HAS BEEN STALLING DURING VARIOUS SPEEDS WHICH ALMOST CAUSED AN ACCIDENT ON SEVERAL OCCASION. AFTER STALLING, I AM ABLE TO START THE CAR WITHOUT ANY ISSUES BUT WILL CONSTANTLY STALL ON THE GO. THERE IS CURRENTLY A RECALL (NHTSA # 13V-093) ON THE VEHICLE'S ECU FOR THE EASTERN U.S. DUE TO CORROSION. MY CAR IS CURRENTLY IN GUAM WHICH COULD HIGHLY HAVE THE SAME RESULT AS THIS RECALL DUE TO SALT WATER CORROSION. PLEASE LOOK INTO THIS MATTER AND POSSIBLY EXTEND THE RECALL TO OTHER PARTS OF THE STATE AND TERRITORIES WITHIN THE COASTAL AREAS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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