Acura TLX Complaints (2018)

97 consumer complaints on file.

#11658739May 4, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
I had the same Issue as [XXX] . I do see there are many others effected by this and some have overpaid due to inaccurate diagnostics by dealerships. We would really appreciate if NHTSA looks into this issue and help us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656824April 25, 2025
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2018 Acura TLX. The contact stated while driving 35 MPH and at various speeds, several unknown warning lights illuminated on the instrument cluster. Additionally, the contact stated that while depressing the accelerator pedal, the vehicle was hesitated before responding as needed. The contact stated that the failure was a recurring failure. The contact had taken the vehicle to a local mechanic who was unable to diagnose the vehicle. The contact called a local dealer but had not taken the vehicle to be diagnosed. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was approximately 120,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11655242April 17, 2025
FORWARD COLLISION AVOIDANCE: SENSING SYSTEM: RADAR, LANE DEPARTURE: SENSING SYSTEM: RADAR
The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the Acura Watch warning light illuminated. The Adaptive Cruise Control, Lane Keep Assist System (LKAS), and Collision Mitigation warning lights were illuminated. The vehicle was taken to an independent mechanic, who diagnosed a failure with the Acura Watch bumper sensor. The vehicle was not repaired. The manufacturer was notified of the failure but provided no assistance. The failure mileage was 54,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652890April 4, 2025
ELECTRICAL SYSTEM, UNKNOWN OR OTHER
I have had several incidents where I have been unable to start the vehicle. The vehicle does not recognize the keyless remote even though it is present and has a good battery. We have been stranded several times because the car would not start. I have taken it to the dealer and submitted a complaint with Acura which they have done nothing to solve the problem since they cannot replicate it. I have pictures and videos but your system is not letting me upload the file type. These have also been provided to the dealer
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651452March 29, 2025
FUEL/PROPULSION SYSTEM
Car experiences intermittent hesitation and jerking during acceleration. When car is driven in "economy" mode the jerking begins at 20 mph. When the car is driven in "normal" mode the When accelerating and merging onto highway car was almost rear-ended twice due to sluggish acceleration and jerking. Car also demonstrates engine surging while sitting idle. Spark plugs were changed, fuel treatment was done, and throttle body was inspected. No codes appear when car is scanned. Car has not displayed and illuminated check engine light or any other warning lights. Car was taken into local Acura dealership where problem was unable to be replicated and diagnosis was inconclusive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646644March 6, 2025
STRUCTURE:BODY, SERVICE BRAKES, SUSPENSION
My car shakes really bad when driving at 75 mph on smooth highway. Others have experienced the same problem online and most users pointed the problem to the cv axle
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11639949January 31, 2025
FUEL/PROPULSION SYSTEM
I was driving down the road out of town about 3 hours away from home when I heard a beep and car started to stop, later finding out it was going into “limp mode”. It was then towed to a car shop which was not any help, they stated that they didn’t know what was wrong with it and that I needed to take it to Honda down the road 2.5 miles that it just needed a system update; very mistreated and rude not offering towing service suggestions or anything told me I can still crank and drive it just not fast. I got into my car and drove it to Honda which would not go over 15mph trying to get there before closing on a Friday afternoon. After their diagnosis, I was told it was a fuel pump issue but my VIN was not included upfront but prompted me to file a claim report with Acura to see if I could get a reimbursement later on, which was denied due to no recall listed on my VIN which led me to file this claim to get my VIN reanalyzed as I believe it should be included since it is directly related to the known recalls on Acura and don’t agree that is enough to exclude or disprove my VIN. Unfortunately Honda did not have any courtesy vehicles to offer at the time so I had to have someone come pick me up 3 hours from home. The low pressure fuel pump was initially replaced but then stated there was still issue with my car and it was also the high pressure fuel pump as well, both of which are recalls listed on other various year and models of Acura. About a month prior to this situation, a few lights came on related to ABS, the code read mass airflow, still driving as usual. I made an appointment at mechanic to have it worked on and had to wait a few days, the day of the lights weren’t on and when arrived they stated did not see anything wrong with it but may return if happens again.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11624645November 12, 2024
ENGINE
I was driving home from work and I started hearing a knocking noise and I was trying to get off the highway on the next exit but I didn’t make it the engine locked up and jolted. The car went into neutral luckily I was able to coast to the side of the highway.After getting it towed to the dealership they said it was a rod bearing failure and they needed to change the engine block. I had to fight for it to be covered under warranty but finally they covered it and they changed out the engine block.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11622166October 27, 2024
FUEL/PROPULSION SYSTEM, UNKNOWN OR OTHER, ENGINE
Hi, I’m having issues with my fuel pump / engine and I seen online there was a previous recall for this issues regarding my year make and model but when I search my vin it’s not included? Not sure why when I’m having issues related to that exact recall. I believe it can be related. I took it to Acura and they want to charge me 5,000 dollars for repair. I have a 2018 Acura tlx 3.5 v6 which is stated in this photo attached. Can I get some more clarification please? I’m having all issues notated on the photo. Regarding car idle, fuel issues, stalling and more. My car slid into Neutral while I was driving twice! Super scary. When I took it to Acura they diagnosed everything that was in the recall? Not sure why my vehicle isn’t included when it’s very obviously related
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11621888October 25, 2024
UNKNOWN OR OTHER
Nothing has happened. I just can’t get the Acura dealership in my area which is Jackson Mississippi Jackson Acura. They do not return calls at all and I would like to get my recall on my 2018 TLX repaired. I contacting them about 3 to 4 months ago. Just recently contacted them again for two weeks straight and no one is responding at all. I’m not sure what is going on with this dealership or the management but again I’ve left several messages for Chelsea,her supervisor and the manager of that store. The address: Acura of Jackson 800 Adcock St., Ridgeland, MS 39157 service phone number (844)362-6839
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11618088October 4, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura TLX. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11617983October 3, 2024
ELECTRICAL SYSTEM, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
In September 2023 went in for an oil change. Next day all My CMBS, ACC, LKAS and Road Departure Mitigation System all light up on my dashboard as well brake system light. I called and took the car in they said that it had something to do with the camera sensor. I left a complaint and the manager called after I explained to him he said he would call me back. 1.5 years later he never called back. In October 2024 my car alarm started going off for no reason. I took it in and $1000 to fix. Seems like a lot of electric issues with this car
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616838September 27, 2024
FUEL/PROPULSION SYSTEM
Faulty high pressure fuel pump. Technician told me he sees a lot of these. If so, why isn't there a recall?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11616942September 27, 2024
ENGINE AND ENGINE COOLING
The contact owns a 2018 Acura TLX. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact drove the vehicle to the shoulder of the roadway. The contact heard a loud clucking sound and the vehicle lost motive power. The contact was unable to restart the vehicle. The vehicle was towed to the son's residence. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The dealer was made aware of the failure. The contact received notification of NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was unknown. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612459September 4, 2024
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, LANE DEPARTURE: ASSIST, LANE DEPARTURE: WARNING
My CMBS, ACC, LKAS and Road Departure Mitigation System all light up on my dashboard as well brake system light. I had a alignment done on my car about 2 weeks ago and the next day they came on. I went back to the shop where I had the alignment done to ask why they came on. They check the alignment again and said something about calibrating the sensors and checked that again. But the lights didn't go off.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11612432September 3, 2024
UNKNOWN OR OTHER
The backup camera lens gets foggy after a rain or when going through a car wash. It takes several days to dry out. The image from the camera is almost completely blurred out to the point where you can't see anything.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11610151August 22, 2024
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11606690August 6, 2024
POWER TRAIN, VEHICLE SPEED CONTROL
The contact owns a 2018 Acura TLX. The contact stated that after refueling and attempting to park in a parking space, the vehicle experienced a sudden acceleration. The contact mentioned that no safety features were activated. As a result, the contact crashed into a pillar where the vehicle came to a stop and prevented it from then crashing into a building. The air bags did not deploy. The vehicle's front end was damaged, and the contact noticed a significant amount of fluid on the ground underneath the front end as well. The pillar that was crashed into also had damage. The vehicle was towed to a collision center where it was pending a diagnostic testing result. The contact sustained injuries to her neck and upper back areas that required medical attention. A police report was filed. A dealer was contacted via phone where the contact was informed that the vehicle failure was not related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was 48,000.
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#11604574July 25, 2024
FUEL/PROPULSION SYSTEM
Fuel pump module failed at 55,000 miles. This has been recalled on the V6 models and mine is 4 cilinder.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11599855July 7, 2024
UNKNOWN OR OTHER
Vehicle Keyless Access Control Unit Malfunction And Makes Car Alarm Goes Off As It Triggers An Ignition Problem Common Problem In Most Acura/Honda Newer Models
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Acura TLX