Acura RL Complaints (2002)

43 consumer complaints on file.

#11621591October 23, 2024
SERVICE BRAKES, STEERING, SUSPENSION
About 2013 the 2000 acura rl vsa and abs lights came on then the tilt on the steering wheel up and down stop working then the srs lights and seat belts light came on and want go off. So from then till now I have spent about 15k to correct the vsa and abs issues. Replace rotors bearing wheel sensor tires rack and pinion ball joints and power steering pressure hose. But I found out that the problem is the driver side motor mount. Cost is 100 for the part. The part to fix the issue is discontinued. I talk to daisy at acura corporation relations and disagreed with the answer because the motor mount is a common problem for acura 3.5rl because the angle sensor can not be connected with out replacing the driver door side motor mount I gave her the part number from acura warehouse parts and she couldn't the part and told me it was discontinued part number 50815-sz3-033. There is no refund for the trouble that this part has cost me. The high pressure power steering switch is also discontinued. The navigation and security door locks are also not working no communication with onstar.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11583589April 17, 2024
SERVICE BRAKES, ELECTRICAL SYSTEM, SUSPENSION
This is a continuation complaint with national cemter for dispute settlement to fix safty issues and discontinued parts. The car is not 40 years old and i cannot find a maintenance repair book. The power door locks are coming on and off and the fob key do not work Sutton acuta in macon said it needs the antenna but the antenna is discontinued. The navigation system doesn't work because the 6 chamger dvd in the trunk is not working with no electrical tech support from on star. ABS VSA TRACHION CONTROL IS ON for motr tan 3 years but the VSA switch is discontinued part. The SRS light was turn off at the nally acura in Marietta but they came back on and been on for 3 or 5 years. The car is not safe for driving after spending 10000 dollars to repair the same issue. This is my frustration with safty and no support.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11404011March 20, 2021
STRUCTURE:BODY, ELECTRICAL SYSTEM, POWER TRAIN
RACK AND PINION REPLACEMENT. EXTERIOR ISSUES: REAR BUMPER FELLED OFF; GASOLINE COVER WON'T CLOSED; DOOR HANDLES FALLING OFF; FUEL PUMP NEEDS REPLACEMENT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11362840October 5, 2020
AIR BAGS
I RECIEVED A NOTICE OF RECALL ABOUT THE AIR BAGS MORE THAN 10 MONTHS AGO AND DEALER SAYS THEY DO NOT HAVE PART YET. WHEN WILL THE PART BE IN? WE DON'T WANT TO WAIT UNTIL THEIR IS A PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11359780September 18, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. BOBBY RAHAL ACURA (6694 CARLISLE PIKE, MECHANICSBURG, PA 17050 (717) 790-6000) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11352813September 2, 2020
AIR BAGS
ACURA DEALERSHIP SAID TAKATA AIRBAG PART WOULD TAKE 1 YEAR TO COME IN. OBVIOUSLY THIS IS DANGEROUS AND UNACCEPTABLE. WHAT IS THE WORKAROUND? IS THERE A CLASS ACTION LAWSUIT?
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11338508July 9, 2020
AIR BAGS
THERE'S A RECALL ON MY CAR AIRBAGS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11337914July 7, 2020
AIR BAGS, STEERING
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE STEERING WARNING LIGHT WAS ILLUMINATED. THE CONTACT CALLED ACURA OF AUGUSTA (1760 GORDON HWY, AUGUSTA, GA 30904, (706) 426 9817) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE FAILURE MILAGE WAS UNKNOWN. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331927July 1, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11331430June 29, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. A DEALER WAS NOT CONTACTED. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *LN*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11330668June 24, 2020
AIR BAGS
I RECEIVED LETTER MARCH 2020 NOTIFYING ME OF SAFETY RECALL FOR AIRBAG MODULE AND INFLATOR- MANUFACTURER RECALL NUMBER H6S, NHTSA RECALL NUMBER 20V-027 FOR MY 2002 ACURA 3.5 RL. THE LETTER STATED I WAS TO WAIT FOR REPLACEMENT PARTS TO BE PREPARED AND I WOULD RECEIVE A FOLLOW UP LETTER WHEN SAID PARTS WERE AVAILABLE AND THEN I WAS TO CALL AN ACURA DEALERSHIP AND MAKE AN APPOINTMENT. IT IS NOW JUNE 2020 AND I HAVE NOT RECEIVED A FOLLOW UP LETTER. I'VE SEARCHED ON THE HONDA AND ACURA WEBSITE FOR ANY KIND OF REMEDIES, BECAUSE THE LETTER STATES 'THE AIRBAG INFLATOR COULD RUPTURE DURING DEPLOYMENT, WITH METAL FRAGMENTS POSSIBLY STRIKING THE DRIVER OR PASSENGERS, INCREASING THE RISK OF SERIOUS INJURY OR DEATH.' I ENTERED MY VIN ON BOTH WEBSITES RECALL SEARCHES- WHICH TURNED UP NOTHING. THERE'S NO INDICATION OF A SOLUTION OR TIME FRAME. I HAVE BEEN FORTUNATE ENOUGH TO NOT HAVE AN ACCIDENT OF ANY KIND, BUT I DON'T HAVE ANOTHER VEHICLE TO DRIVE- SO I'M JUST CROSSING MY FINGERS. IT'S BEEN 60 DAYS SINCE THIS LETTER, AND I WAS INSTRUCTED TO WAIT BEFORE CONTACTING A DEALER WITH THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11329215June 16, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ACURA OF COLUMBUS (4340 DUBLIN GRANDVILLE RD, DUBLIN, OH 43017), WAS CONTACTED AND IT WAS CONFIRMED THAT PARTS WERE NOT YET AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11327927June 9, 2020
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V056000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN DEALER WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11325038May 18, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER THE PART TO DO THE RECALL REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE VEHICLE WAS TAKEN TO ACURA OF SALEM (2475 COMMERCIAL ST SE, SALEM, OR 97302), AND WAS REJECTED TO BE SERVICED DUE TO THE PART NOT BEING AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11321920April 22, 2020
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V027000 (AIR BAGS) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. A DEALER WAS MADE AWARE OF THE ISSUE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE. *BF*JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11319330March 26, 2020
ELECTRICAL SYSTEM
DOORS LOCK WHEN INSIDE, SITTING STATIONARY, AND CAN'T GET THEM TO UNLOCK FROM DRIVERS POSITION. PASSENGER MAY NEED TO GET OUT TO USE KEY TO UNLOCK FROM OUTSIDE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114362July 29, 2018
AIR BAGS, SEAT BELTS
"TAKATA RECALL" THE VEHICLE WAS TRAVELING IN CITY AT APPROXIMATELY 10MPH. I HAD JUST FINISHED GASING UP. AS I WAS DRIVING I NOTICED THE SRS LIGHT WAS ILLUMINATED. ONCE ARRIVING HOME, I BEGAN TO RESEARCH AND TROUBLESHOOT THE ISSUE. I CAME UP WITH 2 CODES. THE FIRST WAS 3-5, AND THE SECOND WAS 1-1. 3-5 WAS PERTAINING TO A GROUND FOR THE SEATBELT PRETENSIONER, DRIVER'S SIDE. 1-1 WAS PERTAINING TO A MODULE FOR AN AIRBAG. I CAN'T REMEMBER WHICH SIDE. AS AFOREMENTIONED, THE RESEARCH I DID CONFIRMED THERE WERE SOME RECALLS PERTAINING TO THE AIR BAG SYSTEM. IF SOMEONE COULD PLEASE GET BACK TO ME REGARDING THESE MATTERS AS SOON AS FEASIBLE IT WOULD BE GREATLY APPRECIATED!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11067232February 6, 2018
AIR BAGS
TL* THE CONTACT OWNS A 2002 ACURA RL. THE CONTACT STATED THAT THE AIR BAG INDICATOR ILLUMINATED. THE VEHICLE WAS NOT DIAGNOSED BY A DEALER OR INDEPENDENT MECHANIC. THE MANUFACTURER ISSUED EIGHT TSBS ON THE AIR BAGS, BUT NO AIR BAG RECALLS. THE MANUFACTURER WAS NOTIFIED. THE APPROXIMATE FAILURE MILEAGE WAS 201,373.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053837December 11, 2017
AIR BAGS
I SAW ON TV THERE IS A POSSIBLE RECALL ON TAKATA AIRBAGS ON MY CAR.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10864456May 11, 2016
ELECTRONIC STABILITY CONTROL (ESC), STEERING
THE ADJUSTABLE STEERING COLUMN QUIT WORKING IN A POSITION THAT ISN'T GOOD FOR ME TO DRIVE, YOU CAN'T BUY A PART TO FIX THIS YOU HAVE TO REPLACE THE STEERING COLUMN. THIS IS A $2,500.00 REPAIR. IT IS NOT SAFE TO DRIVE IN THE POSITION IT QUIT WORKING FOR ME. I FEEL ACURA SHOULD FIX THIS OR REPLACE IT WITH A COLUMN THAT CAN BE REPAIRED INSTEAD OF REPLACING THE WHOLE COLUMN. THIS COULD BE A SERIOUS SAFETY ISSUE. THE VEHICLE WAS STATIONARY WHEN I TRIED TO ADJUST IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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