Acura RDX Complaints

204 consumer complaints on file.

#11674488July 18, 2025
STEERING, SERVICE BRAKES, LANE DEPARTURE: ASSIST
Started vehicle in the morning and had driven about 5 miles. LKAS, Adaptive Cruise Control and all other collision avoidance systems turned on. ACC Speed set, but disengaged due to prior braking for the curve. Weather overcast but dry. While turning left around a sweeping curve at about 40mph the vehicle suddenly started emergency braking and trying to turn right into the guardrail on the side of the road. Major force required to keep vehicle in the lane and under control. Power steering went out. Collision braking warning, Power steering warning, LKAS warning, Road departure mitigation warning, Low speed braking control problem, also power steering icon glowed orange, safety system icon glowed orange, Lane keeping icon glowed orange, Brake system icon glowed orange. No place to pull off, continued several miles to a parking lot. Took photos of dash warnings (provided to dealer). Cycled engine power to no effect. Cycled again waiting about 1 minute and opening door to turn off nav display. Upon restart warnings all remain, power steering returned. Drove home and parked for about 1 hour. Upon restart all errors gone and functioning normally. Noted Acura Link sent CMBS Problem! notification. Car now at Acura of Brookfield (WI) for evaluation. All notification on vehicle and Acural Link cleared by time I arrived at dealer. Note vehicle defaulted back to "Normal" drive mode after this event. Had been set on "Comfort" which is normally retained at power cycle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11673877July 16, 2025
STEERING
The contact owns a 2025 Acura RDX. The contact stated while driving approximately 50 MPH, the steering wheel seized, causing the vehicle to veer into another lane. The contact was unable to move the steering wheel more than half an inch to the left or the right. The contact was able to reach the nearest exit and pulled over to the side of the road. The contact stated that after pulling over to the side of the road, the “Steering Wheel Lock” and “Stop Driving” warning lights illuminated. The vehicle was towed to the dealer but was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 2,200. The VIN was not available.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670937July 2, 2025
STEERING, SERVICE BRAKES, LANE DEPARTURE: ASSIST
When slowing as I exited freeway the steering locked up and forced me into right lane. There were lots of warning lights, STOP when safe, steering assist problem, brake system problem, low speed braking problem. I had no power steering but was able to get car into a parking lot. I turned the car off and back on. The warning message said it was a brake system problem and to see dealer. Acura Link showed it was a CMBS problem. After turning the car off and on a couple more times the warnings went away and I was able to drive car to dealership. There were no warnings prior to steering lockup. Dealer told me it was a power steering malfunction. The vehicle is available for inspection at the dealership in Fresno, CA. This happened on [XXX]. Parts have been ordered but not expected to arrive until Monday, Jul 7th, 2025. If there had been a car in the right lane this would have caused an accident. I researched this issue on the internet and have found several reports of the same problem. Some people have had it happen multiple times. I purchased the car [XXX] and there were 4,523 miles on the odometer. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670527July 1, 2025
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, SERVICE BRAKES, STEERING
While driving approximately 35 MPH and exiting the highway, the brakes locked up and the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. If a vehicle had been behind me it definitely would have hit me. I got to a parking lot and shut off the car. I turned it on and the messages were still there. I called for roadside assistance for a tow. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted and has no concerns. I am afraid to drive this car as it is on the highway every day.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670438July 1, 2025
SERVICE BRAKES, STEERING, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
As this car was being driven by my mother, she was going approximately 40 mph around a turn on a road she drives every day and for now reason the car starting saying she had been in a crash, the steering stopped working and the brakes locked and she was no longer in the car. She was able to manuever it into a ditch, which fortunately wasn't very deep to avoid any other cars. We took this to the dealership who indicated they had never seen this type of issue there however when I researched, there had been several reports of this type of incident, 4 in VA alone. The car was at the dealership for over two weeks to be repaired as the dealership had to work with technicians at Acura to determine cause/replacement; however they indicated they can not guarantee it won't happen again. My mother lost my father two years ago and this was the first car she purchased on her own and now she is terrified. We asked Acura to help assist changing her out of this car and they simply refused through the manager of the dealership indicating they did nothing wrong and they have replaced the $8k part. Since she bought the vehicle in April 2025 and this happened just 6 weeks later, that does not give us comfort. The dealership was helpful and we were able to get her into a different kind of vehicle although she had to pay $8k more and she is on a fixed income. She has had multiple Acuras however this is a safety issue and likely a potential recall simply from numbers I have seen from research and the potential harm this could cause occupents of the car and anyone else that may be near them on the road. We are very disappointed in Acura. We may have to go back to dealership to get repair info as we didn't accept this car back, they gave my mother a loaner and then we bought a new one. Crown Acura of Richmond is where it was repaired.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11670248June 30, 2025
SERVICE BRAKES, FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING, LANE DEPARTURE: ASSIST
Picked up the vehicle. on [XXX]... on the way home I was going around a curve on a highway with a semi-truck to my right, when the car suddenly braked autonomously, and the power steering stopped working. I struggled to steer into the curve and then allowed the semi to move ahead so I could safely pull to the side of the road. I had several alarms go off that I had to cycle though to turn off. I fully powered down the car, and when I turned it back on I had 2 alarms that stayed on. Lane Keep Assist warning, and Braking System problem. I returned to the dealership the following morning [XXX] and they could not diagnose nor replicate the issue. I'm being asked to roll the dice by picking up the car today 6/30/25, and gamble with mine and my families safety. This problem need to be fixed! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11669601June 26, 2025
SERVICE BRAKES, STEERING, LANE DEPARTURE: ASSIST
For the third time now, my steering has locked up and sent my 2025 Acura RDX into limp mode. It is a major safety concern because the car steering locks up and or tries to turn. The first time it occured I almost went into a field because the car was trying to turn right while in the middle of a LH corner at 55mph. The second time was on a country road at around 40-50mph with no shoulder, and this most recent time on a straight country road at 50mph. Two times it has been towed to the nearest dealer and Acura has made major component replacements, including the engine wiring harness, and steering system twice now. I have opened a case with Acura stating the severity of safety concerns I have for myself, my family and other drivers on the road. If someone is not prepared to fight the steering and or strong enough it could very likely cause a crash and injuries. At this point, I don't believe Acura knows exactly what the issue is, since they are making the same repair as they did the first time. There are also other reports of this exact issue being reported online, specific to the 2025 model year.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668957June 24, 2025
STEERING, LANE DEPARTURE: ASSIST
While driving around a curve with the LKAS system engaged the steering wheel locked up causing me to move into the next lane. Many warning lights came on, e.g., Stop brake system malfunction. LKAS malfunction etc. My safety was compromised and I had to pull over and shut the car off. My car is currently at the dealer. They said the power steering mechanism malfunctioned and needs replacing. They had to order the parts.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668941June 24, 2025
AIR BAGS
The contact owns a 2021 Acura RDX. The contact received notification of NHTSA Campaign Number: 24V064000 (AIR BAGS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668862June 24, 2025
STEERING, ELECTRICAL SYSTEM, LANE DEPARTURE: LANE KEEP: STEERING ASSIST
The contact owns a 2025 Acura RDX. The contact stated that while driving approximately 30-35 MPH and exiting the interstate, the power steering became inoperable. The steering wheel was difficult to turn. The power steering, low brake speed, and Lane Keep Assist warning lights were illuminated. The message “Do Not Drive Vehicle – See Dealer” was displayed. The driver pulled over safely. The vehicle was restarted, and the contact continued driving. The vehicle was towed to the local dealer, who was unable to determine the cause of the failure; because there were no warning lights illuminated upon arrival. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 2,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11668795June 24, 2025
STRUCTURE:BODY
While driving over a bump or curb to enter parking lot, I hear a popping noise coming from the sunroof at the front passenger and rear driver side of the car.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11667398June 17, 2025
BACK OVER PREVENTION: WARNINGS, LANE DEPARTURE: ASSIST, STEERING
At start up, my car displayed 4 errors: Lane Keeping Assist System, Collision Mitigation Braking System, Road Departure Mitigation System, and Electric Power Steering. As a result, my car could not steer and had to get it towed to the dealership.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11666634June 12, 2025
ELECTRICAL SYSTEM
AcuraLink App was used to attempt to remote start car while at a store, however, the app reported a failed notification and car was never started through the app and only turned on manually. Two hours later, when at home, the car remote started suddenly with no prompt while it was inside of a closed garage. Our dog heard the car go off and alerted us. Had he not heard it, the car would have been running in a closed garage putting us at risk for carbon monoxide poisoning. I have done no other reporting, but I did look this up and found threads online about the same issue and was recommended to report here. There were no other warnings or messages to say that the car turned on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665825June 9, 2025
VEHICLE SPEED CONTROL, ENGINE, UNKNOWN OR OTHER
Drove into parking lot and as I was pulling into the parking spot next to the building, the vehicle started to surge forward as if I had my foot on the gas instead of the brake. The sudden surge caused the vehicle to plow into a brick building causing about $10K damage to the vehicle and $5K to the building. This was not the first time this sudden surging occurred. It happened at least 3 times previously, and one time since. Fortunately, the other occurrences did not lead to any damages, but just some anxious moments. I took the vehicle to the dealership to get checked out after the last occurrence, but they said they couldn't duplicate it. I thought it might be some sort of "unknown" problem, until I started reading on Facebook and other internet websites of other people having the same scary "surging" engine issues. I believe there's more to it now, and an investigation is warranted.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11664748June 4, 2025
LANE DEPARTURE: ASSIST, STEERING, SERVICE BRAKES
Driving 45mph. In a slight curve. Steering wheel power steering stops working. Car pulls to right into other lane of traffic. Brakes seem to apply like car is avoiding something. Multiple warnings come on. Like steering problem , lane keep assist failure. Brake system problem road departure problem. Car barely will steer. Limped along to stop. Cut off car and back on and steering came back in. Start driving and braking problem notification comes back on. Braking seems ok other than the wearing. Could have been real bad if other car was coming in other lane.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664212June 1, 2025
STEERING, LANE DEPARTURE: ASSIST
While trying to steer on the highway steering wheel locked up and received an error that the electric steering was not functioning
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11664195June 1, 2025
SERVICE BRAKES, ENGINE
I have a 2021 Acura RDX A-spec AW and ever since I had a brakes problem, when applying brakes will not take break promptly kept slipping like going I address this to the dealer numerous time and what they said is that they haven’t had a recall in order to know what really the problem is I think is due to my calipers and probably rotors, but I think is the cut for defect on these 2021 Acura RDX . Also my engine been leaking oil from the top rear side and rear the valve cover this need to be addressed and I have made a complaint to Acura Honda The Corp. and they said they haven’t been a recall for this. Also, I would like someone to look at this matter break And engine problem due to a leak that could cost a fire.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663933May 30, 2025
STEERING, SERVICE BRAKES, VEHICLE SPEED CONTROL
I was going from an on ramp to the hwy traveling approx 55 mph and my rdx lost power, the steering wheel either locked up or lost all power steering and warning beeps started and so did lights and brake warning systems. I was able to get it a few feet onto the shoulder of the HWY. after calling Roadside assistance and turning the car off and back on I was able to get the steering wheel to turn freely again and pulled my car further off the hwy to safeth warning messages that popped up Brake system - "Brake system problem. Brake Performance may be reduces see your dealer Lane Keeping Assist System problem- see your dealer Collision mitigation Braking system problem- see your dealer Low spped Braking control problem. In googling this issue its a known issue on 2025 RDX and had caused some accidents. Some people have had it happen to them in 2 2025 RDX's since Jan and their loaner did it to them. There needs to be a reall on this
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11662510May 22, 2025
UNKNOWN OR OTHER
This week, my panoramic sunroof shattered. This is the second time this has happened to me. The first incident was last year my on 2021 RDX. I became suspicious and started doing some research and it appears this has happened to many RDX users. I filed a formal complaint with Honda corporate as well as my local dealer, Leith Acura inNorth Carolina. What I have seen in social media on numerous Acura Facebook pages is that this issue may be related to a bolt problem , but tried to verify this information as it appears Honda is sweeping it under the rug. Also, further investigation showed that this issue has been happening on models from 2019 through 2024. The issue is when the glass shatters, it can fall directly on the driver or worse, fly off and hit the car behind you. Clearly, this is a an issue that needs to be addressed by this organization and Honda corporate due to due to compelling safety issues. Thank you for the opportunity to submit this complaint. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660900May 14, 2025
STEERING, SERVICE BRAKES, LANE DEPARTURE: WARNING
As I was navigating a turn onto a highway on-ramp, the vehicle unexpectedly decelerated or attempted to brake autonomously, accompanied by a sudden loss of power steering assist. This created a hazardous situation, nearly causing a collision with the guardrail. After safely bringing the vehicle to a stop, the dashboard illuminated with numerous warning lights and messages such as: Electric Power Steering System Problem. Steering Assist Not Available. Do Not Drive. Brake System Problem. Brake performance may be reduced. See your dealer. Lane Keeping Assist System Problem. See your dealer. Collision Mitigation Braking System Problem. See your dealer. Road Departure Mitigation System Problem. See your dealer. Low Speed Braking Control Problem. See your dealer. The power steering light and brake system lights came on. This incident occurred on April 12, 2025 and then occurred again on April 20th. The dealer took the vehicle in on May 9th and told me they can not reproduce the problem. This has the potential to cause life threatening injuries or even death.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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