Acura RDX Complaints

2,183 consumer complaints on file.

#11632227December 23, 2024
UNKNOWN OR OTHER
My car was parked when my rear windshield shattered. I drove my car to the dealership and they said they will file a claim and wait for a response.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632028December 22, 2024
VISIBILITY/WIPER, STRUCTURE:BODY
BACK WINDSHIELD SHATTERED OUT OF NO WHERE. THIS IS A COMMON PROBLEM FOR THIS specific MODEL
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11632045December 22, 2024
VISIBILITY/WIPER
Acura 2020RDX. Rear windshield spontaneously shattered. No impact was made. The trunk was opened with button from inside the car. After being open for over a minute, there was a loud pop, the rear windshield had shattered. The car is available to inspect. The broken rear windshield poses a safety hazard because my car is unsecured and my garage door openers could be accessed. No warning lights were given.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631787December 20, 2024
UNKNOWN OR OTHER
Rear window shadowed due the defroster. The defroster is making the rear window break. When using the defroster it is making the rear window break into pieces.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631641December 19, 2024
VISIBILITY/WIPER
The back window shattered in January of 2024 and again today 12/19/24. Both incidents happened after i started the car in my garage. It was a loud pop and the entire windshield shattered. I wasn't aware that Acura had a technical service bulletin (TSB 22-014). When I called the dealership to explain what happened and that I wasn't aware there was an issue until I saw it the internet and they told me that since the window had already been repaired once and it wasn't the original that they had to have it inspected and I had send pictures before they would tell my if they would pay to replace the part that is causing the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631667December 19, 2024
STRUCTURE:BODY
The rear window spontaneously exploded while parked in our garage this is the second time this has happened in two years
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631342December 18, 2024
STRUCTURE:BODY
Spontaneous rear window shattering twice. Danger to the driver and passengers.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631465December 18, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
It is about 50 degrees clear, with no rain. I drive onto the highway and hear what sounds like a gunshot. The Rear window explodes, and then glass flies all over the car; I roll down my window, and then glass goes everywhere, and all my stuff in the car flies around. I pull over and assess; this is the same thing that happened to me last year. The window randomly exploded. I called my insurance company, and they replaced it, but now the glass is stuck in the door. I called three 3 Acuras, and they all mentioned they hadn't heard of the issue until I mentioned the bulletin; now they say they have heard of it before but don't know if there is a way to help. Primary safety concern and a bit of a coverup by Acura
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631530December 18, 2024
VISIBILITY/WIPER
Rear windshield shattered on its own.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631535December 18, 2024
ELECTRICAL SYSTEM
Alarm kept going off
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631161December 17, 2024
FUEL/PROPULSION SYSTEM
The car jerks right at 20mph in traffic every time as long as you continue to drive. When you pull over, turn the car off, restart the car the problem stops. I’ve had this problem off and on for the last two years and it’s getting worse.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631261December 17, 2024
VISIBILITY/WIPER
My vehicle was parked overnight and when I went to go to work this morning, I found my rear window glass shattered. There is evidence of vandalism for all my doors were locked, and everything was present inside as well as no form of any external impact before I park inside the garage or nothing falls from the ceiling. It is a common problem known for the third generation Acura RDX, where the rear class window spontaneously shatters. This is definitely a safety hazard for it can happen when driving on the road and diminishing rear window visibility.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631047December 16, 2024
EXTERIOR LIGHTING
The headlamp assemblies literally failed from the inside. The headlamp light output decreased dramatically as time went on. I read online that many Acura owners were having the same issue and that replacing the bulbs did nothing to remedy the issue as the reflective coating inside the headlamp was failing; only fix is to replace complete assemblies, which I did. I do not have the removed assemblies for inspection. The dealer admitted a problem with Acura headlamps but stated it "was not an issue significant enough for a recall." No inspections by insurance, police. No warning lamps or messages. Assemblies were replaced Feb. 2021 with noted dimming starting about 1 year prior.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630990December 16, 2024
ELECTRICAL SYSTEM, ENGINE
The auto-stop feature on my 2019 Acura RDX has resulted in my car abruptly shutting down twice now -- today it happened when I slowed to a stop at an intersection. Basically, rather than just shutting the engine off while idling, it shuts of the electrical (dashboard and infotainment -- all systems) and engine and then immediately restarts with the car in Park. There was no warning sound or light prior to the car turning off and restarting. Obviously, it is very dangerous for a car to turn off unexpectedly, and I'm thankful that I was braking to a stop at a red light and had time for the engine to turn back on, and to put car back in Drive.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11631011December 16, 2024
VISIBILITY/WIPER, UNKNOWN OR OTHER
Panoramic sunroof. Makes loud popping noises while going over uneven terrain such as speedbumps. I fear that this could result in breakage of the sunroof glass causing serious safety concerns to myself or other passengers. It would also make the vehicle susceptible to the elements.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630716December 14, 2024
UNKNOWN OR OTHER
Upon opening rear hatch I noticed glass falling into trunk area, when closing hatch the window was shattered with no entry sign of foreign object. No branches, rocks or other foreign objects in parking space or around vehicle. Was parked in private home lot.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630641December 13, 2024
EXTERIOR LIGHTING
Vehicle headlights on my 2013 Acura RDX Base Model have become progressively dimmer over time to the point that the vehicle is becoming unsafe/undriveable at night and in poor weather. Contacted my local dealer. They acknowledged that this was a known issue. Said the only remedy was to replace the entire headlight unit on both driver and passenger sides. Quoted me $913.99 per unit with labor cost of $305 and tax it would come over $2344 for this "fix".
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630657December 13, 2024
VISIBILITY/WIPER
Car was parked at the church parking lot. After the mass I remote start the car 3 mins later soon as my family and I got in the car we hard the rear windshield shattered. After doing lots of researched and being in the group of Acura RDX owner on facebook ive seen cases with rear glass shattering.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630581December 13, 2024
VISIBILITY/WIPER
I shut my driver door and my rear window shattered. I’ve called the dealer and they said this happens a lot. Our neighbor across the street also had this happen to them last week. The car was not even on.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11630319December 12, 2024
UNKNOWN OR OTHER
The rear window shattered without any reason. The car had been driven with the rear defroster on. Shortly after parking the vehicle, turning it off, getting out of the vehicle, the back window exploded. There were no warning lights related to this issue. The problem has been reported a number of times and there is a class action lawsuit filed: https://mycarvoice.com/news/wp-content/uploads/2023/08/Acura-RDX-Rear-Glass-Lawsuit.pdf
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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