Acura MDX Complaints (2017)

268 consumer complaints on file.

#11666323June 11, 2025
ENGINE
The engine has developed rapidly increasing knocking sound. Acura has been notified and has suggested I get an official diagnosis from dealer. I have done so at a cost of $1,300. The dealer's head mechanic has confirmed that I have an engine failure which exactly resembles the connect rod bearing recall found on the same engine type and of vehicles of the same year. Acura has denied any assistance in resolving this, even after receiving a written opinion from a dealer. I am lucky to have taken the steps to diagnose, prior to failure.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11665641June 8, 2025
POWER TRAIN
We purchased vehicle in Sept 2020. The vehicle has always had a rough jerk or rough shift when initially moving at stop lights or any stop and as vehicle is accelerated and to shifting to next gear. It is not a smooth transmission shift from initial start to first few gears. Just seems that at any time transmission may fail and vehicles behind may run into it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663630May 29, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated while driving at an undisclosed speed, there was an abnormal sound coming from the vehicle. There was no warning light illuminated. The vehicle was towed to the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact referenced NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was made aware of the failure and a case was filed. The contact was advised to contact the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11663240May 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated that while driving 25 MPH, there an abnormal sound coming from the engine. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the connecting rod bearing, resulting in damages to the engine. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The contact stated that three years prior the vehicle was diagnosed with connecting road bearing failure. The vehicle was under warranty and the engine was replaced. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure. The failure mileage was approximately 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11660850May 14, 2025
ENGINE
While driving down the road we started hearing a knocking sound. All the lights on the dash came on. Vehicle stopped running while driving it to the mechanic. We had to have it towed to the Acura Dealership. They kept it to check it out. Per their report it's a Possible Push Rod Recall. Diagnosis- Spun connecting bearing. There is a recall on this specific issue on this specific Year , make and model. Yet Acura is telling me they will not cover this. The car ran perfectly before this happened, no lamps, no issues. We have been dealing with this since October 17th 2024.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11659943May 9, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated that while his wife was driving approximately 35 MPH, the check engine warning light was displayed, and the vehicle was driving rough and failed to properly accelerate. The vehicle was slowly driven to the nearby local dealer who examined the engine and discovered metal shavings inside the oil pan. The contact was informed that the engine rod bearings had failed. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in the NHTSA Campaign Number: 23V751000 (ENGINE AND ENGINE COOLING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 111,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11656460April 23, 2025
ENGINE
While driving on the interstate, the engine suddenly lost power and a lot of malfunction indicator lights turned on. Driver was able to pull over without incident. Mechanic reported the engine had failed due to loss of oil pressure. The engine had to be replaced.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653830April 10, 2025
ENGINE, POWER TRAIN
Our engine started making a loud knocking noise that was clearly not good. We had a friend who is a mechanic come put it on the computer and he diagnosed that the rocker arm took out some valves or lifters. He looked up the car and found a recall for our make and model (2017 MDX with the 3.5L engine) that matches our exact issue. But the VIN does not appear in the search so our car is not covered by the recall despite it clearly being caused by the defect. I understand that there is an investigation into this that the NHTSA opened and Honda has been pushing for extensions. I was encouraged to add our car to this list to help you all see that the problem is much larger than originally thought. We are in a very tough spot and do not have the $5-10k to replace the engine. If the recall is not expanded soon, our only hope is that we get a goodwill repair. We have requested this, but are waiting to hear back from the dealer. Thank you for looking into this. I’m sure we are not the only people in a tough financial spot being affected by this. We appreciate your efforts to protect consumers!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11653717April 9, 2025
ENGINE AND ENGINE COOLING
See attached document for complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11652881April 4, 2025
ELECTRICAL SYSTEM, LANE DEPARTURE: WARNING, LANE DEPARTURE: BLIND SPOT DETECTION
My Vehicle intermittently fails to go into "Drive" when pressing the gear shift button. Additionally, various warning messages appear at random, including: Lane Keeping Assist Problem, & Road Departure Mitigation System Problem. I have brought my vehicle to DCH Montclair Acura#709, located at 100 Bloomfield Ave, Verona, NJ 07044, on January 10, 2025, February 18, 2025, and March 13, 2025. Despite these visits and an inspection conducted by my extended warranty provider, the problem continues. On [XXX], while my daughter was a passenger, the vehicle once again failed to shift into drive when pressing the "D" button. This incident, like others before it, occurred without warning and reinforces my growing concern about the safety and reliability of the vehicle. I am now afraid to drive the car, unsure when it might fail again. I respectfully request that Acura take immediate and decisive action to investigate and resolve this issue. If a reliable repair cannot be made, I would like to discuss alternative remedies such as vehicle replacement of buyback under applicable warranties and safety protections
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651539March 29, 2025
UNKNOWN OR OTHER
Keyless access unit shorted and triggered alarm and drained the battery
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11651274March 28, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated that while driving at an undisclosed speed, there was an abnormal knocking sound coming from the engine compartment. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the timing chain. The dealer also observed that the timing chain cover was leaking. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); the VIN was included, but the vehicle was already repaired under recall. The manufacturer was not notified of the failure. The failure mileage was 55,553.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650996March 27, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated that while driving at an undisclosed speed, the vehicle made an abnormal knocking sound. The contact stated that while driving from a complete stop onto the highway the following day, several unknown warning lights were illuminated, and a message advising to park the vehicle was displayed. The contact stated that while attempting to make a turn to drive back to the residence, the vehicle stalled in the middle of the road. The contact and her children, who were occupying the vehicle, were significantly frightened. The contact was able to restart the vehicle after several attempts; however, the vehicle made an abnormally loud grinding sound. The contact was able to drive back to the residence. The vehicle was towed to the dealer, where it was diagnosed that the engine was damaged due to rod bearing failure. The dealer determined that the engine needed to be replaced. The vehicle was not repaired. The contact related the failure to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling); however, the VIN was not included. The manufacturer was notified of the failure and informed the contact that the vehicle was not covered under warranty or recall. The manufacturer referred the contact to the NHTSA Hotline for assistance in adding the VIN to the recall. The failure mileage was approximately 129,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11650502March 25, 2025
ENGINE
only had a car for a year no issues, started hearing a knocking noise two days later in the middle of the intersection the car throws all the lights and refuses to move. The engine gives out we take it to the dealership and they confirm that it is the rod bearing issue which is a known issue with ACURA which is currently on recall. We send the issues to ACURA and they are refusing to advocate for us for the fact that this is a KNOWN RECALL ISSUE but even though our car is not vin specific for the recall this issue that we are having is the same issue as the recall. Like it was stated earlier that there was no issues with the car before the engine blew. This is a safety concern of Acura as to why they placed the recall on these make and models in the first place. We have asked for a goodwill recall adjustment as was denied which is also not fair because again an engine does not just give out like that. We are not being taken care of by our manufacturer for a manufacture defect and we know that there is currently a class action lawsuit with Acura for the same issue we are having and they are refusing to do right by people who are purchasing these cars.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11648090March 13, 2025
VISIBILITY/WIPER
Wipers do not dispense water(front or rear) and wipers to not reset to original position when in use. Took it to Acura dealership in 03/20/2024 for a 60,000 factory service and problems started afterwards. On 05/16/2024 I had another service at Fountain Acura dealership and problems persist.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11647453March 10, 2025
ENGINE AND ENGINE COOLING
The contact owns a 2017 Acura MDX. The contact stated that while his daughter was driving at approximately 65-70 MPH on the highway, the engine seized after pulling into a parking lot. There were no warning lights illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 23V751000 (Engine and Engine Cooling). The vehicle was towed to an independent mechanic, who determined there was a knocking noise from the underside of the engine. The vehicle was towed to the local dealer, where it was diagnosed that the rod bearing was damaged and was fractured. The dealer informed the contact that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was contacted and referred the contact to the local dealer and opened a case, confirming there was no open recall on the VIN. The failure mileage was approximately 149,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11646265March 4, 2025
ENGINE
The contact owns a 2017 Acura MDX. The contact stated that while her husband was driving 35 MPH and approaching a stop light, the vehicle lost automotive power and shut off. There was no warning light illuminated. The vehicle was coasted to a stop and towed to a local dealer where the vehicle was diagnosed, and the contact was advised that the rod bearings had failed and that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The approximate failure mileage was 86,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11645762March 1, 2025
ENGINE
On [XXX] had a problem with my 2017 Acura MDX. Engine had loud knocking sound and major loss of power. Had car towed to Acura of Santa Barbara Ca. Was told they had found #2 rod bearing was bad and would cost over $17000 or more to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11644349February 23, 2025
SERVICE BRAKES, ELECTRICAL SYSTEM, FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
There are warning lights for all safety modules, The LKAS, Headlight warning system accident prevention system, collision avoidance system etc..
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11642959February 16, 2025
UNKNOWN OR OTHER, ENGINE
When I stopped in traffic, there are times the gear shifted from drive (D) to neutral (N) by itself. And sometimes the engine shuts off. This problem started last month until now. I brought the car to the dealership for diagnostic tests but according to them, they found no problem with my car. I saw in social media that lots of MDX owners experienced the same problem.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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