Acura CL Complaints

586 consumer complaints on file.

#11318863March 20, 2020
AIR BAGS
A RECALL WAS ISSUED SEVERAL MONTHS AGO FOR MY AIRBAGS. THE PARTS ARE NOT AVAILABLE AND I HAVE YET TO RECEIVE NOTIFICATION OF THE RECALL FROM ACURA (I FOUND OUT ON THE WEB). PREVIOUSLY, I HAD CONTACTED ACURA BY MAIL AND WAS TOLD OVER THE PHONE THAT I WOULD HAVE TO PAY FOR MY AIRBAGS TO BE FIXED WHEN THE FIRST TAKATA RECALLS HAPPENED IN 2016). MY CAR IS WITHOUT A DOUBT UNSAFE TO DRIVE. I'VE ATTACHED THE ORIGINAL LETTER I WROTE THEM BASED ON OUR CONVERSATIONS. THEY DO HAVE MY CONTACT INFORMATION! THERE IS NO EXCUSE FOR THE DELAY IN NOTIFYING ME OR IN REPAIRING MY AIRBAGS.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11309666February 17, 2020
POWER TRAIN
WHILE DRIVING ON THE HIGHWAY AT 65MPH, MY CAR SUDDENLY SLIPPED OUT OF GEAR, ENGINE REVVING AND SMOKE POURING FROM UNDER THE HOOD. I HAD GOTTEN NO WARNING AT ALL.THE CHECK ENGINE LIGHT NEVER CAME ON AND THE CAR HAD NO PRIOR INSTANCES OF GEAR PROBLEMS. HAD TO GET IT TOWED HOME WHERE IT SITS IN MY DRIVEWAY BECAUSE I CAN'T AFFORD A NEW TRANSMISSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11288785December 12, 2019
ELECTRICAL SYSTEM
THE LEFT WINDOW GOES DOWN BUT NOT IN GOING UP =STOP IN THE LOWER PART
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11278019November 4, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2003 ACURA CL. WHILE DRIVING 45 MPH, THE CONTACT HEARD AN ABNORMAL GRINDING NOISE COMING FROM THE VEHICLE. ALSO, WHILE THE ACCELERATOR PEDAL WAS DEPRESSED, THE VEHICLE SHUT OFF. THE CONTACT PULLED OVER, TURNED THE VEHICLE OFF AND ON, AND IT RESUMED NORMAL OPERATION. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO DIAGNOSED THE VEHICLE AND DETERMINED THAT THE SENSOR FOR THE DRIVESHAFT THREE AND FOUR GEAR CABLE FAILED AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. THE CONTACT REFERENCED NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND STATED THAT THE VIN WAS NOT INCLUDED IN THE RECALL. THE MANUFACTURER PROVIDED CASE NUMBER: 10011555. THE FAILURE MILEAGE WAS APPROXIMATELY 1,054.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11271185October 26, 2019
STRUCTURE:BODY
I AM UNABLE TO OPEN DRIVERS SIDE DOOR FROM INSIDE OR OUTSIDE. CAR STILL LOCKS AND UNLOCKS LIKE NORMAL, SO I DON'T BELIEVE THAT THE ACTUATOR IS AT FAULT. THE CONTROL ARMS FOR BOTH HANDLES ARE INTACT & SEEM TO FUNCTION AS NORMAL. I AM ASSUMING THAT EITHER THE LATCH MECHANISM IS STUCK, JAMMED, OR OTHERWISE DYSFUNCTIONAL. THE VEHICLE WAS STATIONARY WHEN IT HAPPENED, AND THE DOOR ITSELF ISN'T DAMAGED/IMPACTED. I LIVE IN ATLANTA, GA, SO THE LATCH ISN'T FROZEN. I AM AWARE THAT THIS IS AN OLDER MODEL (2003), HOWEVER IN THE PAST I HAVE CLEANED & LUBRICATED THE LATCH/LOCK MECHANISM. IT IS EXTREMELY DIFFICULT TO FIGURE OUT HOW TO FIX THIS PROBLEM WHEN THE DOOR IS UNABLE TO BE OPENED, AND IN THIS MODEL, IT ISN'T POSSIBLE TO COMPLETELY REMOVE DOOR PANEL WITHOUT DAMAGE. IT IS A SAFETY HAZARD TO BE UNABLE TO OPEN 1 OF 2 DOORS, ESPECIALLY BEING THAT IT'S THE DRIVERS SIDE. I HAVE YET TO BE ABLE TO FIND ANYONE KNOWLEDGEABLE OF THIS SITUATION, AND HAVEN'T COME ACROSS ANY SOLUTION ONLINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11267092October 8, 2019
AIR BAGS, ELECTRICAL SYSTEM, SEAT BELTS
ACURA SAYS THEY GUARANTEE ALL PARTS OF THE SAFETY BELT FOR THE USE OF A LIFETIME OF THE CAR. CAR HAS 120000 MILES ON IT. I HAVE INTERMITTENT BUCKLING ISSUES AND SRS AIRBAG SWITCH IS BAD INSIDE A SEALED SAFETY BELT. COULD EASILY BE REMEDIED IF IT WASN'T A SEALED UNIT. THEY SAY THEY WON'T FIX IT BECAUSE IT'S A CANADIAN CAR EVEN THOUGH IT'S SPENT 100% OF ITS OWNED LIFE IN THE UNITED STATES. THEY WANT AN EXCESSIVE AMOUNT OF MONEY, OVER $400 TO FIX IT. I FEEL MY SAFETY IS BEING HELD HOSTAGE BY THIS EXCESSIVE AMOUNT AND I CAN'T EVEN DO IT MYSELF BECAUSE MY ELECTRIC SEATS WON'T WORK IF I TRY, ONLY FACTORY SOFTWARE CAN RESET THEM SO THEY WORK. I KNOW THIS IS A KNOWN PROBLEM BUT I DON'T UNDERSTAND WHY I'M BEING DISCRIMINATED AGAINST BECAUSE I HAVE A CANADIAN MADE CAR. I KNOW THEY HAVE TO PASS ALL THE SAME PRODUCTION REGULATIONS FOR SAFETY TO ENTER THE UNITED STATES WHETHER THEY'RE MADE IN CANADA OR HERE. WHAT I'M REALLY HOPING FOR IS THAT THE GOVERNMENT WOULD TRY TO PUT A STOP TO THIS CORPORATE GREED OF ENGINEERING PRODUCTS POORLY AND NOT FOLLOWING THROUGH WITH A FIX AND TRYING TO PROFIT OFF OF PEOPLE THAT DON'T HAVE THAT MUCH MONEY. I WOULD BE WILLING TO PAY FOR THIS FIX IF THEY WOULD PROVIDE IT AT A FAIR PRICE. THE SAFETY BELT PROBABLY COST THEM NO MORE THAN $20 BUT BY THE TIME EVERYONE MAKES THEIR PROFIT AND IT COMES TO ME AND THEN ADD THE LABOR TOGETHER WE'RE OVER $400 TO HAVE MY SAFETY BACK WHEN THEY SAY THAT THEY GUARANTEE THEIR SAFETY BELTS FOR LIFE IN THE UNITED STATES. IT IS IN MY OWNER'S MANUAL, AND YOU CAN FIND THIS INFORMATION ONLINE. I WAS HOPING THAT THEY WOULD BE ISSUED A MAJOR FINE TO MAKE IT SO THEY DON'T TREAT OTHER CUSTOMERS THIS WAY AS WELL. I KNOW THERE ARE PROBABLY REASONS TO SEAL A SAFETY BELT SO THAT IT IS NOT TAMPERED WITH BUT THEY USED TO MAKE SPECIALTY TOOLS SO WE COULD BE ACCESSED EASILY FOR CLEANING AND CHANGING OF THESE INEXPENSIVE SWITCHES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11254523September 10, 2019
AIR BAGS, ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2002 ACURA CL. WHEN THE VEHICLE WAS STARTED, THE "SRS" WARNING INDICATOR ILLUMINATED AND REMAINED LIT ALL DAY. THE VEHICLE WAS NOT TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING, BUT AN APPOINTMENT WAS SCHEDULED WITH GOODSON ACURA OF DALLAS (4801 LEMMON AVE, DALLAS, TX 75219) FOR SEPTEMBER 11, 2019. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11245484August 21, 2019
SUSPENSION
UPON REMOVING MY FRONT RIGHT (PASSENGER SIDE) WHEEL TO CHECK MY BRAKE PADS, I NOTICED THE REAR PORTION OF THE SUB-FRAME (WHICH HOLDS UP THE ENGINE AND TRANSMISSION AS WELL AS THE STEERING RACK AND SWAY BAR) HAD RUSTED AWAY ALLOWING THE SWAY BAR TO COME COMPLETELY LOOSE ON THE RIGHT SIDE. I RESEARCHED THIS PROBLEM AND FOUND THAT MANY LATE 1990S AND EARLY 2000 HONDA/ACURA MODELS (PRIMARILY HONDA ACCORDS, ACURA TL AND CL MODELS) HAD THIS ISSUE DUE TO THE POORLY DESIGNED AIR-CONDITIONING CONDENSER DRAIN THAT DRAINED RIGHT ON TOP OF THIS PART, CAUSING AN EXTREME RUST CONDITION. (THE LEFT (DRIVER'S) SIDE OF THIS PART STILL LOOKS LIKE NEW AND IS SOUND) IF I HAD NOT FOUND THIS EXTREMELY DANGEROUS SITUATION, IT MAY HAVE CAUSED A LOSS OF STEERING CONTROL RESULTING IN A POTENTIALLY SERIOUS ACCIDENT. I FEEL THAT THESE CARS SHOULD BE SUBJECT TO A RECALL. I AM IN THE PROCESS OF HAVING THIS PART REPLACED (A REPAIR OF THIS PART IS NOT POSSIBLE, IT MUST BE A FULL REPLACEMENT), I WILL RETAIN THE REMOVED PART FOR INSPECTION AFTER REMOVAL SHOULD YOU DESIRE TO SEE IT. I HAVE ATTACHED SOME PHOTOS SHOWING THE DETERIORATION AS BEST I COULD. (I'M SORRY THE PHOTOS ARE NOT BETTER, IT'S A DIFFICULT AREA TO REACH WITH A CAMERA)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11217265June 1, 2019
AIR BAGS, ENGINE, POWER TRAIN
TAKATA RECALL. MY TRANSMISSION IS ACTING UP.???
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203357April 24, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT THE TRANSMISSION WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS SERVICED PER NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN) BY LEHIGH VALLEY ACURA (333 STATE AVE, EMMAUS, PA 18049, (610) 967-6500), BUT THE REMEDY FAILED TO REPAIR THE VEHICLE. THE CONTACT MENTIONED THAT THE TRANSMISSION WARNING INDICATOR REMAINED ILLUMINATED AFTER THE RECALL REPAIR. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 99,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11203227April 23, 2019
ELECTRICAL SYSTEM
TL* THE CONTACT OWNS A 2003 ACURA CL. THE CONTACT STATED THAT THE VEHICLE INTERMITTENTLY SHUT OFF WITHOUT WARNING. THE CONTACT HAD TO ADD STARTER FLUID TO THE VEHICLE IN ORDER TO GET IT TO DRIVE. THE DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS NOTIFIED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 02V120000 (ELECTRICAL SYSTEM). THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 278,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193565April 3, 2019
POWER TRAIN
I BOUGHT A USED ACURA AND ON THE WAY HOME ON THE HIGHWAY THE CAR SUDDENLY DOWN SHIFTED VIOLENTLY SEVERAL TIMES CAUSING THE CAR TO SKID SIDEWAYS .I PULLED OVER AND THE CAR WOULD NOT SHIFT OUT OF 3RD GEAR.EVENTULLY I GOT IT TO RESET AND IT DROVE FINE FOR 35 MINUTES UNTIL ONCE AGAIN IT LOCKED UP DOING 65MPH.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193047April 1, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA CL. THE CONTACT STATED THAT THE TRANSMISSION SLIPPED INTO SECOND GEAR WITHOUT WARNING. THE VEHICLE WAS SERVICED BY AN UNKNOWN DEALER FOR NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN); HOWEVER, THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 04V176000 (POWER TRAIN). THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11192598March 30, 2019
AIR BAGS
THE SRS LIGHT CAME ON DUE TO A FAULTY PASSENGER SEAT BELT BUCKLE SWITCH WHICH WILL RENDER THE AIRBAGS IN OPERABLE IN A CRASH. LOOKS LIKE I'M NOT THE ONLY ONE WITH THIS SAME PROBLEM AND YOU GUYS HAVEN'T DONE ANYTHING. THE DEALER WANTS TO CHARGE MY $300 TO GET IT FIXED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11186233March 12, 2019
AIR BAGS
CAR PASSED INSPECTION IN JANUARY, SRS CAME ON
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11181914February 22, 2019
POWER TRAIN
TL* THE CONTACT OWNS A 2001 ACURA CL. WHEN STARTING THE VEHICLE, IT STALLED IN SECOND GEAR. THE CONTACT HAD TO DOWNSHIFT INTO D4 TO CORRECT THE FAILURE. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 157,000. THE VIN WAS INVALID.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11156117December 5, 2018
STEERING
MY STEERING WHEEL RANDOMLY LOCKS WHILE DRIVING. AS I WAS DRIVING DOWN SANTA TERESA MY STEERING WHEEL LOCKED N CAUSED ME TO HIT A CURB AND POP MY TIRE.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11128371September 9, 2018
ELECTRICAL SYSTEM
THE SWITCH IS CAUSING MY CAR TO DIE WHILE IM DRIVING DOWN THE ROAD OR WHEN IM STOPPED AND WHEN I START TO PULL OUT ON TO THE MAIN ROAD IT HAS EVEN STAYED RUNNING WHEN I CUT THE CAR OFF AND TAKE THE KEY OUT I WOULD HAVE TO POP MY CLUTCH TO KILL IT AND THEN MY DASH LIGHTS WOULDNT GO OFF OR COME BACK ON AND I WOULDNT KNOW IT TIL I GOT BACK IN MY CAR TO LEAVE AGAIN AND THEN THE BATTERY WOULD BE DEAD, IVE HAD TO HOLD MY KEY ON WHILE DRIVING AND CHANGING GEARS AND NOW ITS CAUSING MY STARTER TO SOUND LIKE SOMETHIN AWFUL ITS GOING TO GET ME KILLED SONETHING NEEDS TO BE DONE ASAP BOUT IT. UNS CAN IGNORE THIS COMPLAINT ALL UNS WANT BUT FAIR WARNING IF I GET KILLED IN IT THERE WILL BE ONE BIG LAW SUIT ON YALLS ASS. TY HAVE A BLEESED DAY I COULD BE TURNING OR ANYTHING IT DOES IT, IT DOES NOT HOLD BACK WHEN IT GETS READY TO CUT OFF IT WILL, THERE IS NO SIGNS WHEN ITS GOING TO HAPPEN. IT HAPPENS EVERYDAY EVERYTIME I DRIVE IT IT CUTS OFF @ LEAST 40 TIMES OR MORE A DAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11114701July 31, 2018
SERVICE BRAKES, POWER TRAIN, SEAT BELTS
THE VEHICLE WAS INVOLVED IN FATALITY WHICH WAS MY BROTHER, THEY CANNOT EXPLAIN WHY THE VEHICLE ENTERED INTO A SKID ON A PRETTY STRAIGHT PART OF THE HIGHWAY NOT SURE IF IT WAS A POWERTRAIN ISSUE AS I DID SEE A RECALL AFTER I DID SOME RESEARCH FOLLOWING THE ACCIDENT. THE OTHER ISSUE IS THE MECHANISM ON HOW THE DRIVER SAFETY BELT ATTACHES TO THE FRAME AS THAT WAS DAMAGED ON FIRST IMPACT WHICH CAUSED MY BROTHER TO BE EJECTED. SOMETHING AS IMPORTANT AS A SAFETY SHOULD NOT BE COMPROMISED SO EASILY.
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
1
#11097875May 25, 2018
POWER TRAIN
TRANSMISSION FAILED PREMATURELY. TRANSMISSION WAS REBUILT. TRANSMISSION FAILED AGAIN YEARS LATER UNEXPECTEDLY ON THE HIGHWAY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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