Volvo XC90 Complaints (2005)

223 consumer complaints on file.

#10444391January 18, 2012
ENGINE AND ENGINE COOLING
WHILE LEAVING HOUSE TO GO AND PICK-UP SON FROM SCHOOL .DOWN THE STREET VEHICLE STARTED MAKING A GRINDING NOISE. I PULLED OVER AND HAD VEHICLE TOWED TO THE VOLVO DEALER TO BE REPAIRED. THINKING IT WOULD BE COVERED BY EXTENDED WARRANTY I WAS TOLD NO. THE PROBLEM WAS WITH THE COUNTERBALANCE SHAFT BEARING. EVEN THOUGH IT WAS A MANUFACTURES FLAW WITH THE DESIGN OF THEIR ENGINE REPAIRS RAN CLOSE TO $3500.00 . I WAS PLANNING TO PURCHASE ANOTHER VOLVO VEHICLE BUT MAYBE NOT . I THINK I'LL GO AMERICAN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10444427January 18, 2012
ELECTRICAL SYSTEM, ELECTRONIC STABILITY CONTROL (ESC)
I DROVE IN SEVERE DOWN POUR YESTERDAY AND EXPERIENCED AN YELLOW ERROR MESSAGE FOLLOWED BY AN ELECTRICAL SHORT AND ANTI SKID MESSAGE. I REDUCED MY SPEED TO 50 MPH ON THE INTERSTATE AND PROCEEDED HOME. AFTER STOPPING THE LIGHTS WOULD NOT TURN OFF AND I IMMEDIATELY TOOK IT IN FOR SERVICE WHERE THE TECHNICIAN ADVISED ME THAT THIS WAS A PROBLEM WITH WATER GETTING INTO THE ENGINE COMPARTMENT WIRING HARNESS AND CAUSING THE CENTRAL ELECTRONIC MODULE TO SHORT CIRUIT AND RUST. THIS REPAIR ALONE COSTS OVER $5000 DUE THEIR DEFECTIVE DESIGN AND IMPROPER SEALING OF IMPORTANT ELECTRICAL COMPONENTS. I AVOIDED ANY POSSIBLE ACCIDENTS BY DRIVING SLOWLY BUT DO NOT FEEL SAFE WERE I TO TRAVEL IN INCLEMENT WEATHER IN THE FUTURE. I DO BELIEVE THAT THE ELECTRICAL SYSTEM WOULD SHORT CIRCUIT LEAVING ME WITHOUT ESSENTIAL POWER AND POSSIBLY HURT OR STRANDED. I CAN SEE FROM YOUR DATABASE THAT AN INVESTIGATION WAS COMPLETED ON 11/22/2010 UNDER ID PE10025 CITING NO REAL SAFETY ISSUES. I DISAGREE AND WOULD ENCOURAGE YOU TO REVISIT THIS ISSUE IMMEDIATELY. VOLVO HAS CONCEDED TO REPLACE THE CEM ($753.52) UNIT BUT NOT THE ENGINE COMPARTMENT ($3034.71) THAT HOUSES IT, THEREFORE OWNERS LIKE MYSELF WILL CONTINUE TO EXPERIENCE THE SAME PROBLEM AND REAL DANGER FROM IT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10443420January 11, 2012
FUEL SYSTEM, GASOLINE
STRONG FUEL ODOR WITHIN CABIN AFTER FUEL FILLUP, THERE IS A RECALL ON FUEL PUMPS DUE TO FIRE RISK ON THIS EXACT MODEL, JUST NOT ON MY VEHICLE. SHOULD I WAIT FOR A FIRE BEFORE A RECALL IS ISSUED? *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442647January 6, 2012
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 45 MPH, THE VEHICLE SUDDENLY STALLED WITHOUT ANY WARNING. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AFTER WAITING A FEW MOMENTS. THE VEHICLE HAD NOT BEEN INSPECTED BY A DEALER AND WAS NOT REPAIRED. THE DEALER WAS LATER NOTIFIED, BUT THE CONTACT HAD YET TO RECEIVE A RESPONSE. THE FAILURE MILEAGE WAS APPROXIMATELY 75,000. UPDATED 02/15/12*BF UPDATED 02/27/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10442570January 5, 2012
ENGINE AND ENGINE COOLING
SLUDGE BUILD UP IN THE ENGINE EVEN AFTER SCHEDULED OIL CHANGES. WAS TOLD THE ENGINE/TURBO WOULD HAVE TO BE PLACED AFTER 100,000 MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10441365December 27, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 VOLVO XC90. THE CONTACT STATED THAT THE VEHICLE STALLED WHILE DRIVING AT VARIOUS SPEEDS. THE FIRST OCCURRENCE OCCURRED WHILE DRIVING APPROXIMATELY 55 MPH. THE CONTACT WAS ABLE TO SUCCESSFULLY RESTART THE VEHICLE AFTER THE FAILURES OCCURRED. THE VEHICLE WAS NOT TAKEN TO HAVE THE FAILURE DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 110,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10439784December 13, 2011
ENGINE AND ENGINE COOLING
COUNTER BALANCE SHAFT FAILURE LEADING TO COMPLETE ENGINE FAILURE. DEFECTIVE DESIGN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438789December 6, 2011
POWER TRAIN:TRANSFER CASE (4-WHEEL DRIVE)
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE STOPPED AT A TRAFFIC STOP, THE VEHICLE BEGAN TO SHAKE BACK AND FORTH UNCONTROLLABLY. THE CONTACT APPLIED PRESSURE TO THE BRAKE PEDAL IN ORDER FOR THE VEHICLE TO STOP SHAKING. THE VEHICLE WAS TAKEN TO THE DEALER FOR DIAGNOSTIC TESTING WHERE THE TECHNICIAN ADVISED THAT THE FOUR WHEEL DRIVE MOTOR WAS NOT ENGAGING AND WOULD HAVE TO BE REPLACED. THE FOUR WHEEL DRIVE WARNING LIGHT WAS NOT INDICATING THAT THERE WAS A FAILURE. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 39,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10438548December 5, 2011
ENGINE AND ENGINE COOLING
THE BALANCER BEARING AND SHAFT ON THE 2005 VOLVO XC90 SUV IS DEFECTIVE IN THE FIRST 6000 VEHICLES MANUFACTURED FOR THAT MODEL YEAR. THE BALANCER SHAFT BEARING CAN GO BAD AT ANY TIME WITHOUT WARNING, CAUSING CATASTROPHIC ENGINE DAMAGE. IF THIS HAPPENS ON A HIGHWAY WHILE TRAVELING AT A HIGH RATE OF SPEED, THE RESULTS COULD BE DEADLY. VOLVO NORTH AMERICA IS AWARE OF THIS AND DOES NOTHING TO ADDRESS THIS SERIOUS, POTENTIALLY DEADLY SITUATION. WE HAVE BEEN WORKING TO GET VOLVO OF NORTH AMERICA TO RECOGNIZE THIS ISSUE AND THEY HAVE DOING NOTHING TO DATE EXCEPT POINT TO MAINTENANCE, WHICH HAS NO IMPACT ON THE PROBLEM. THERE IS NO MAINTENANCE PROCEDURE TO INSURE THIS DOES NOT HAPPEN AND VOLVO WILL NOT PAY FOR DAMAGES. THE REMEDY IN MOST CASES IS AN ENGINE REPLACEMENT WHICH COSTS ABOUT $15,000 , AND AS MENTIONED, VOLVO WILL NOT PAY FOR IT. VOLVO MUST BE FORCED TO RECALL THESE VEHICLES AND FIX THE PROBLEM AND COMPENSATE OWNERS WHO HAVE BEEN IMPACTED. THESE VEHICLES MUST BE RECALLED AND THE PROBLEM MUST BE FIXED BEFORE COUNTLESS LIVES ARE PUT AT RISK BY THIS TICKING TIME BOMB THAT WILL GO OFF. AT 70 MILES AN HOUR , A FAILED ENGINE COULD LEAD TO DEATH. THERE ARE 6000 VOLVO XC90'S WITH THIS PROBLEM. *TR THE DEALER DIAGNOSED THE PROBLEM AS A COMPLETE ENGINE FAILURE DUE TO THE BALANCER BECOMING DAMAGED AND CAUSING CATASTROPHIC ENGINE FAILURE. THE CONSUMER WAS INFORMED IT WOULD COST $ 14,700 TO REPLACE THE ENGINE. UPDATED IVOQ 03/09/12
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10434122November 3, 2011
ENGINE AND ENGINE COOLING
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 25 MPH, THE CONTACT HEARD A LOUD NOISE EMITTING FROM THE FRONT END OF THE VEHICLE. IMMEDIATELY THERE WAS A SLIGHT LOSS OF ENGINE POWER DURING ACCELERATION. THE MALFUNCTION PROGRESSED AND THE VEHICLE WAS TOWED TO AN AUTHORIZED DEALER WHO STATED THE ENGINE WOULD NEED TO BE REPLACED AS A RESULT TO THE ENGINE BALANCE SHAFT FRACTURING. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10425724September 16, 2011
ENGINE AND ENGINE COOLING
HEARD LOUD TICKING NOISE COMING FROM ENGINE AT 86330K MILES. VEHICLE RIDE BECAME SOMEWHAT ROUGH. DIAGNOSED AT VOLVO DEALERSHIP AS BALANCE SHAFT BEARING "PART FAILURE". EST. TO FIX: ~$3800. VOLVO AGREED TO COMPENSATE FOR THE PARTS, APPROX $1500. BALANCE OF $2325.50 PAID BY VEHICLE OWNER. TOOK 1 WEEK FOR VOLVO TO OBTAIN PARTS AS THEY ARE NOT COMMONLY STOCKED OR WERE BACK ORDERED. ON LINE RESEARCH REVEALED THIS TO HAVE BEEN A PROBLEM WITH EARLY 2005 XC90 V8'S. WATER/CONDENSATION/VAPOR IS ABLE TO GET IN AND RUST THE BEARING LEADING TO ENGINE FAILURE. A TSB WAS ISSUED (? WHEN) FOR A FIX TO DRILL A "WEEPING HOLE" IN ENGINE BLOCK TO DRAIN WATER FROM THE BEARING. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10423007September 2, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
A COMPLAINT WAS PREVIOUS FILED REGARDING TO TURN SIGNAL PROBLEM. SITUATION GETTING WORSE. VOLVO XC90 V8 2005; REPLACED CEM UNIT TWO YEARS BACK. RECENTLY FOLLOWING PROBLEMS HAPPENED. 1. TURN SIGNAL STOP WORKING 2. NO HIGH BEAM 3. NO WINDSHIELD WASHING 4. NO CRUISE CONTROL 5. NO VEHICLE INFORMATION FUNCTION PROBLEMS LOOK LIKE ASSOCIATED WITH FAULTY CEM AGAIN. VEHICLE IS VERY RISKY TO DRIVE WITH UNRELIABLE OR NOT-FUNCTIONING TURN SIGNAL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10421666August 26, 2011
EXTERIOR LIGHTING:TURN SIGNAL
VOLVO XC90 2005, TURNING SIGNAL ACTS DANGEROUSLY. SOMETIMES IT WORKS BUT MOST TIME NO ACTION HAPPENS. COMPLETELY DEAD AND RESTARTING CAR SOMETIMES FIX THE PROBLEM. MULTIPLE CASES OF DANGEROUS INCIDENTS DUE TO NO SIGNAL. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10420879August 21, 2011
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
VOLVO XC90 2005 LOW BEAM BULB FAILURE ERROR AND ONE BEAM TURNS OFF. THEN COMES BACK ON, AND SOMETIMES ALL LIGHTS GO OFF. VERY DANGEROUS AT NIGHT. IF YOU TURN THE HEADLIGHT DIAL TO ANOTHER SETTING THEY WILL COME BACK ON, BUT THEN BLINK OFF AGAIN, AND SOMETIMES OFF COMPLETELY. THE BIGGEST ISSUE IS THE INTERMITTENT OCCURRENCE OF THIS. THE CAR IS NOT SAFE TO DRIVE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419955August 18, 2011
ELECTRICAL SYSTEM, ENGINE AND ENGINE COOLING:ENGINE
PURCHASED USED 2005 VOLVO XC90 IN SPRING OF 2010. DURING THE NEXT YEAR EXPERIENCED VERY INTERMITTENT ELECTRICAL ISSUES. EXAMPLES ARE LOCKS NOT WORKING, BLINKER, RADIO. THESE ISSUES LITERALLY ONLY HAPPENED A COUPLE TIMES. IN APRIL 2011 HAD BIYEARLY SAFETY AND EMISSIONS DONE AT LOCAL DEALERSHIP (NON VOLVO) AND IT DID NOT PASS EMISSIONS. NEXT DAY TOOK MY VOLVO XC90 TO WEISS VOLVO AND IT PASSED EMISSIONS (WITHOUT ME KNOWING THEY CLEARED ERRORS ON THE CAR TO GET IT TO PASS. THIS MUST BE THE REASON IN EUROPE THAT DEALERSHIPS CAN'T INSPECT THEIR OWN MAKE OF CARS) ON JULY 17 2011 I WAS DRIVING DOWN THE HIGHWAY WITH MY 1 YEAR OLD IN THE BACK SEAT. RADIO WENT OUT. A FEW MINUTES LATER ALMOST EVERYTHING IN THE CAR SHUT DOWN EXCEPT FOR THE ENGINE. LOST A/C (IT WAS 110 THAT DAY), LOST POWER STEERING, BRAKING WAS INTERMITTENT, NO BLINKERS, NO HEADLIGHTS, NO LIGHTS IN INTERIOR, WHILE I WAS AT FULL SPEED ON THE HIGHWAY. I AM NOT SURE IF ENGINE WAS INTERMITTENT OR NOT BECAUSE I GOT OFF AS SOON AS I COULD. I WAS VERY CLOSE TO WEISS VOLVO SO DROPPED IT OFF THERE AGAIN ON THE DATE OF THE TOTAL FAILURE. CALLED VOLVO CUSTOMER CARE ON JULY 18 2011 TO FILE COMPLAINT. WEISS VOLVO CALLED BACK AND TOLD US CAR WOULDN'T START. CALLED BACK LATER IN THE DAY AND SAID THEY SAW THAT EVERYTHING WENT OUT AND CAR WAS FULL OF CODES. WEISS SENT IN AN ESTIMATE FOR $1500 TO REPLACE ECM. I ASKED WEISS TO PERFORM AN EMISSIONS TEST (BY MO LAW MANUFACTURER'S CARS MUST PASS EMISSIONS TEST UP TO 80K MILES AND MY CAR HAD 61K) I RESEARCHED ECM AND FOUND VERY SIMILAR STORIES TO MINE AND BROUGHT THIS UP TO VOLVO NA. VOLVO NA TOLD WEISS VOLVO TO "RESET" MY CAR (AGAIN WITHOUT MY PERMISSION). THE CAR THEN WAS FUNCTIONAL AFTER RESET. WEISS THEN "TESTED" MY CAR FOR ALMOST 3 WEEKS TO FIGURE OUT THE DESIGN FLAW FOR A TOTAL OF 451 MILES. THE MECHANIC TOLD ME IT WAS THE ECM BUT VOLVO NA SAID IT WAS VARIOUS OTHER REASONS AND WOULDN'T REPLACE IT. CAR STILL BROKE. REACHED LIMIT. *KB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10419178August 12, 2011
POWER TRAIN:AUTOMATIC TRANSMISSION
TL* THE CONTACT OWNS A 2005 VOLVO XC90. WHILE DRIVING APPROXIMATELY 65 MPH, THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS TOWED TO THE DEALER WHERE THE TECHNICIANS STATED THAT THE TRANSMISSION HAD TO BE REPLACED. AFTER THE REPLACEMENT, THE FAILURE RECURRED APPROXIMATELY 40,000 MILES AFTER THE TRANSMISSION WAS REPLACED. THE VEHICLE WAS NOT FURTHER REPAIRED. THE VIN WAS NOT AVAILABLE. THE APPROXIMATE FAILURE MILEAGE WAS 60,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10418848August 9, 2011
FUEL SYSTEM, GASOLINE, ELECTRICAL SYSTEM
I'D LIKE TO ADD MY COMPLAINT TO THE LIST OF THOSE ALREADY REPORTING THE ABRUPT LOSS OF ALL ELECTRONICS, INCLUDING WINDSHIELD WIPERS AND ALL DASHBOARD GAUGES, DURING A RAINSTORM. MY ISSUE WAS ALSO IDENTIFIED AS A PREMATURELY CORRODED CENTRAL ELECTRONIC MODULE (CEM) CAUSED BY A DESIGN FLAW ALLOWING WATER TO ACCESS THE CEM CONNECTOR. I'M SHOCKED TO FIND OUT VOLVO KNEW ABOUT THIS IN 2005, WELL WITHIN THE WARRANTY PERIOD FOR MOST OF THESE AFFECTED VEHICLES, AND DID NOTHING TO CORRECT OR EVEN ALERT THEIR OWNERS. I URGE THE NHTSA TO REVISIT THEIR INVESTIGATION, AND FORCE A RECALL IF VOLVO CONTINUES TO REFUSE. I CAN ASSURE YOU AS A DRIVER DURING THIS EVENT, THIS IS INDEED A SAFETY ISSUE, AND I HOPE WE AREN'T WAITING FOR ENOUGH INJURIES OR DEATHS BEFORE YOU GET TO THAT OBVIOUS CONCLUSION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10417710August 5, 2011
ELECTRICAL SYSTEM
BRAKES LIGHTS ALWAYS ON. TOOK CAR TO DEALER AND THEY ADVISED THAT WATER HAD LEAKED INTO CEM MODULE AND MAIN WIREHARNESS AND REQUIRED REPLACEMNET AT A COST OF $7000. KNOWN ISSUE TO VOLVO WITH SERVICE BULLETIN SENT TO DEALERS. FOUND INDEPENDENT VOLVO REPAIR SHOP WILLING TO REPLACE MODULE ONLY (SOFTWARE DOWNLOAD FROM DEALER) AND CLEAN BUILD-UP ON HARNESS CONNECTORS. REQUIRING REMOVAL OF PART OF DASH, DRIVER SEAT. TOOK 4 DAYS AT REPAIR SHOP. REPAIR COMPLETED FOR UNDER $2000. *TT
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10415470July 28, 2011
ENGINE AND ENGINE COOLING
1.JULY 8, 2011. 2005 VOLVO XC90 BALANCE SHAFT BROKE OFF WITHIN CAR ENGINE. HEARD A LOUD SOUND COMING FROM CAR ENGINE, AND LOST A GREAT DEAL OF POWER WHILE DRIVING ON HIGHWAY. 2.FURTHER DAMAGE TO THE VEHICLE ENGINE COULD HAVE BEEN DONE DUE TO ACCELERATING TO GET OF THE HIGHWAY IN ORDER TO AVOID A COLLISION FROM VEHICLES COMING FROM BEHIND. THIS WAS A SCARY LIFE AND DANGEROUS EXPERIENCE. 3.VOLVO HAVING EXPLAINED WHAT CREATED THE PROBLEM TO DATE. THE ENGINE WILL HAVE TO BE PULLED OUT AND ALMOST RE-BUILT AT A COST TO ALMOST $8500.00 EXTENDED WARRANTY I PAID $4,100 FOR IS NOT COVERING FULL COST. I AM RESPONSIBLE FOR OVER $2000 + COST OF CAR RENTALS TO DATE. JULY 28, 2011, CAR IS STILL WITH VOLVO. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10414917July 24, 2011
ENGINE AND ENGINE COOLING:ENGINE
1. HEARD MARBLE NOISES UNDERHOOD AFTER 56,000 MILES OF NORMAL DRIVING. WELL MAINTAINED. 2. BALANCE SHAFT BEARING BROKE APART AND PUT OUT METAL SHARDS BETWEEN CYLINDER HEADS. LOUD METALLIC NOISE FROM ENGINE. VEHICLE WAS SHUT DOWN IMMEDIATELY AFTER PULLING OVER TO AVOID ENGINE DESTRUCTION AND TRAFFIC ACCIDENT DUE TO HALTED VEHICLE. HAD TO BE TOWED. 3. BALANCE SHAFT BEARING IS BEING REPLACED. OLD PART (IN PIECES) AVAILABLE FOR ANALYSIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volvo XC90