Volvo XC90 Complaints (2004)

462 consumer complaints on file.

#11204640April 29, 2019
POWER TRAIN
THE VOLVO HAS CONSTANT ISSUES WHEN SHIFTING AND GETTING STUCK IN A SPECIFIC GEAR. ALSO IT WILL DECIDE TO DOWN SHIFT OUT OF KNOW WHERE. I CAN BE DOING 55 ON THE HIGHWAY THEN IT SLAMS INTO 3RD AND I LOSE CONTROL OF THE VEHICLE ALMOST MAKING ME CRASH. MECHANICS DO NOT SEE ANYTHING WEONG WITH THE TRANSMISSION IE ITS GOING BAD BUT SOMETHING IS MAKING THE VEHICLE DO THIS. SOFTWARE POSSIBLY TCM NOT WORKING PROPERLY BUT MY MECHANIC ALSO INSEPECTED THAT. AFTER MUCH RESEARCH IT SEEMS TO BE A VERY WELL KNOWN AND UNSAFE CONDITION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11195010April 9, 2019
FUEL/PROPULSION SYSTEM
RAW GAS SMELL. TOLD BY DEALER MAY BE DANGERS TO DRIVE AND PARK OUT OF GARAGE SO FUMES DON'T ACCUMULATE. GARAGE HAS NATURAL GAS HEAT AND GAS WATER HEATER. SOME CARS SOLD IN OTHER STATES HAVE HAD RECALLS, UNDER VOLVO RECALL # 220. THIS CAR HAS BEEN USED IN SOME STATES NAMED IN SUMMER MONTHS. I AM ORIG OWNER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11193422April 2, 2019
FUEL/PROPULSION SYSTEM, POWER TRAIN
BOUGHT THE VEHICLE WITH 112,000 MILES ON IT, IT HAS A GAS LEAK TRICKLING DOWN THE SIDE OF THE GAS TANK, PROBABLY A BAD SENDING UNIT, FUMES ARE BAD SOME DAYS BUT WORSE ON WARMER DAYS. THE TRANSMISSION FAILED ONE DAY WITH NO WARNING OR LIGHT, IT JUST LOST MOMENTUM AND FAILED TO ENGAGE IN DRIVE. I THINK THIS IS DUE TO THE POOR ENGINEERING DESIGN VOLVO USED. THIS MODEL IS THE T6 WITH THE GM 4T65E TRANSMISSION WHICH IS WIDELY KNOWN TO FAIL EVEN AT LOW MILES. I THINK A FULL SAFETY RECALL SHOULD E SANCTIONED FOR ALL MODEL YEARS WITH THESE HORRIBLE PROBLEMS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11165430January 5, 2019
SUSPENSION
I KEEP GETTING THAT THE ANTI-SKID NEEDS TO BE SERVICED BUT WHEN I GOT IT CHECKED THEY REPORTED THAT THEY COULDNT FIND ANYTHING WRONG WITH THE ANTI-SKID AND THE ERROR IS CONSTANTLY LIT IN THE SERVICE WINDOW OF THE VEHICLE. I CAN FEEL THE DIFFERENCE WHILE DRIVING IN WET CONDITIONS. IS THERE ANYTHING SPECIFIC THEY SHOULD LOOK FOR OTHER THAN ADVISING ME THAT ITS PROBABLY A SENSOR. I DON'T FEEL SAFE DRIVING IN RAIN.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112923July 22, 2018
AIR BAGS, UNKNOWN OR OTHER
SRS- AIRBAG SERVICE URGENT OIL LIGHT SOMETIMES APPEAR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11112929July 22, 2018
AIR BAGS, STEERING, UNKNOWN OR OTHER
SRS -AIRBAG SERVICE URGENT OIL LIGHT ON SOMETIMES
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11105167July 2, 2018
ELECTRICAL SYSTEM, POWER TRAIN, EXTERIOR LIGHTING
SIMILAR TO MANY OTHERS, WHILE DRIVING OUR 2004 VOLVO XC90, WE HEAR A CLICK, THEN THE CLIMATE, RADIO AND WINDSHIELD WIPERS (IF ON) SHUT OFF AND THEIR DISPLAY LIGHTS BLACK OUT, THEN ANOTHER CLICK IN A FRACTION OF A SECOND AND THEY COME BACK ON. THIS WAS HAPPENING RANDOMLY, AND NOTHING ELSE WAS AFFECTED, UNTIL THIS WEEKEND, WHILE ON A TRIP. WE WERE DRIVING ON HIGHWAYS, OUTSIDE TEMP IN THE 80'S, NO RAIN, AVERAGE SPEED ABOUT 70MPH. IT HAPPENED A FEW TIMES OVER ABOUT 45 MINUTES, THEN BEGAN HAPPENING EVERY 5 MILES OR SO. WHEN I TURNED UP THE AC FAN, WITHIN ABOUT A MINUTE IT CLICKED AND WE LOST THE USUAL THINGS, BUT THEY DID NOT COME BACK ON. THEN WE HEARD ANOTHER CLICK AND LOST ALL DASHBOARD LIGHTING AND CONTROLS; WE COULD NOT SEE THE INSTRUMENT PANEL, THE CLIMATE CONTROL WAS BLOWING HOT AIR AND COULD NOT BE SHUT OFF OR TURNED DOWN, AND WE HAD NO IDEA WHAT SPEED WE WERE GOING AS IT WAS NIGHTTIME. EXTREMELY FRIGHTENING AND DANGEROUS. WE MADE IT TO THE FIRST EXIT THAT HAD A GAS STATION AND STOPPED. THE CAR WAS VERY HARD TO ACCELERATE WHEN WE GOT OFF AT THE EXIT AS WELL. I WAS ABLE TO OPEN THE WINDOWS BUT WHEN I OPENED THE MOON ROOF, IT STOPPED HALF WAY AND THEN WOULD NOT CLOSE OR OPEN. WE WERE STRANDED FOR HOURS AWAITING A FAMILY MEMBER TO COME GET US AND THEN HOURS LONGER WAITING FOR THE VEHICLE TO BE TOWED. OUR MECHANIC RESEARCHED THIS AND ENCOURAGED ME TO REPORT, AS HE SAID THERE SEEM TO BE HUNDREDS OF REPORTS OF SIMILAR THINGS HAPPENING WITH THIS YEAR, MAKE AND MODEL VEHICLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11104457June 28, 2018
POWER TRAIN
TRANSMISSION DOES NOT SHIFT CORRECTLY. NUMEROUS OF PROBLEMS INVOLVING OTHERS. NEEDS TO BE REPLACED. ON HIGHWAY DID NOT WANT TO GO DURING RUSH HOUR TRAFFIC. COULD OF BEEN SERIOUSLY INJURED BY ONCOMING TRAFFIC WHEN THEY OBVIOUSLY KNOW THAT THE TRANSMISSION IS A PROBLEM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11092268May 7, 2018
ELECTRONIC STABILITY CONTROL (ESC)
WHILE DRIVING, RANDOM MASSIVE ELECTRICAL FAILURE WHICH SHUTS OFF ALL LIGHTS, GAUGES AND ACCESSORIES. PERFORMANCE RETURNS AND THEN GOES OUT AGAIN. INEVITABLY, CAR LOSES ACCELERATION, BRAKES AND STEERING. CHECK ENGINE LIGHT COMES ON AND CAR GOES INTO "LIMP HOME" MODE. VOLVO DEALERSHIP CLAIMS THEY CAN'T FIND ANYTHING WRONG. MY RESEARCH INDICATES THAT PROBLEMS OF THIS NATURE WERE UNCOVERED AS FAR BACK AS 2004 AND HAVE BEEN CONSISTENTLY REPORT TO VOLVO. HOWEVER, NO SOLUTION HAS BEEN PUBLICIZED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11082389April 1, 2018
FUEL/PROPULSION SYSTEM
WE SMELLED A GASOLINE ODOR AND THE "CHECK ENGINE" LIGHT CAME ON SO WE TOOK OUR VOLVO TO A DEALER TO INSPECT. THEY SAID THAT THERE WAS A CRACK IN THE TOP OF THE FUEL TANK. I AM THE ORIGINAL OWNER AND HAVE TAKEN METICULOUS CARE OF THIS VEHICLE SO THAT SOUNDED VERY STRANGE. THE CAR ONLY HAS 108,000 MILES IN 15 YEARS. I NOW SEE WHERE THIS MODEL WAS RECALLED FOR FUEL PUMP REPLACEMENT SEVERAL YEARS AGO BUT IT WAS WHILE I WAS OUT OF THE COUNTRY FOR TWO YEARS (2004-2006) ON A PROJECT FOR MY EMPLOYER. I HAD MY PARENTS KEEP THE CAR WHILE I WAS GONE AND NONE OF US RECEIVED THE NOTICE ABOUT THE RECALL. SHOULDN'T VOLVO STILL HAVE TO HONOR THIS RECALL SINCE I WAS NOT AWARE OF IT AT THE TIME? ACCORDING TO YOUR RECALL CAMPAIGN 09V-483 MY CAR WOULD HAVE BEEN INCLUDED IN THE RECALL GROUP, ALTHOUGH MY VIN NUMBER DOESN'T SHOW UP UNDER THE RECALLS NOW...COULD IT BE THAT THE CAMPAIGN IS OVER SO IT DOESN'T SHOW UP NOW? VOLVO CUSTOMER CARE KNEW ABOUT THIS PROBLEM WHEN I CALLED THEM ON FRIDAY BUT ARE HEMMING AND HAWING ABOUT DOING ANYTHING ABOUT IT. IT SEEMS A CRACKED FUEL TANK COULD CATCH FIRE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11078691March 12, 2018
FUEL/PROPULSION SYSTEM
VEHICLE SMELLS LIKE GASOLINE WHEN STOPPED AND PARKED, AND WHEN DRIVING. THE SMELL SEEMS TO BE STRONGEST AT THE RIGHT REAR OF THE VEHICLE WHEN PARKED OUTSIDE. WHEN PARKED IN THE GARAGE, THE GASOLINE SMELL WOULD BE EXTREMELY STRONG AND START COMING INTO THE HOUSE. IT WAS SEVERE ENOUGH I OPENED THE GARAGE DOOR MANUALLY BECAUSE I WAS AFRAID OF BLOWING UP THE ENTIRE HOUSE. IT IS NOW STAYING PARKED IN THE DRIVEWAY BECAUSE THE SMELL IS SO BAD. THERE IS A RECALL ON CERTAIN VIN NUMBERS, HOWEVER VOLVO SAYS MINE IS NOT AFFECTED BY THE RECALL THAT WOULD FIX THE SMELL. THE RECALL APPEARS TO HAVE BEEN SET UP BY STATE IN WHICH THE VEHICLE WAS ORIGINALLY PURCHASED, NOT NECESSARILY VEHICLES WITH THE PART IN QUESTION. THE STATE WHERE THE VEHICLE HAS BEEN SINCE 2001 IS VIRGINIA. I SPOKE WITH MY LOCAL DEALERSHIP, WHO SIMPLY SAID TO BRING IT IN AND THEY COULD DIAGNOSE IT AT THEIR NORMAL RATES, AND THEY WOULD CHARGE FULL PRICE FOR PARTS AND LABOR. SPEAKING WITH A VOLVO USA REPRESENTATIVE GOT ME A BIT FURTHER WITH A 30% OFF PARTS COUPON. WHILE A NICE GESTURE, IT WOULD HAVE BEEN NICE TO INCLUDE VEHICLES THAT FELL OUTSIDE LISTED RECALLED VIN NUMBERS ON A CASE BY CASE BASIS. AT ANY RATE, THIS IS NOT AN OPTIONAL REPAIR, AS A GAS SMELL INDICATES GASOLINE VAPORS, WHICH ARE HIGHLY EXPLOSIVE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11075114February 26, 2018
POWER TRAIN
WHEN I BROUGHT MY CAR TO RAMSEY VOLVO FOR SERVICE, VOLVO RECOMMENDED THE ANGLE GEAR RESEAL SERVICE BECAUSE THE ANGLE GEAR BOX IS LEAKING AS SHOWN IN THE ATTACHED PICTURE. UPON FURTHER RESEARCH, I FOUND THAT THIS IS A VERY COMMON ISSUE WITH ALL VOLVO XC90S, SO MUCH SO THAT IT CAN BE CLASSIFIED AS A MANUFACTURER DEFECT, AND QUALIFIES AS A RECALL IN MY OPINION. THE ANGLE GEAR BOX IS AN UNDISTURBED PART AND IS SUPPOSED TO BE SEALED FOR THE LIFETIME OF THE CAR. WHEN THE FLUID IN THE ANGLE GEAR BOX IS COMPLETELY LEAKED OUT, WHICH IS SOMETHING WITH NO INDICATION WHATSOEVER, THE CAR WOULD LOSE ALL WHEEL DRIVE ACCORDING TO VOLVO. WHEN THAT HAPPENS IN A SLIPPERY SITUATION WITH ICE OR SNOW, THE CAR IS MOST LIKELY TO LOSE CONTROL AND WOULD LEAD TO A SERIOUS ACCIDENT WITH POTENTIAL LOSS OF LIVES. I WOULD LIKE VOLVO TO VOLUNTARILY RECALL ALL VOLVO XC90S TO FIX ALL LEAKING ANGLE GEAR BOXES SO NO LIVES WOULD BE LOST.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11055866December 21, 2017
AIR BAGS, ELECTRICAL SYSTEM, ENGINE
TL-CONTACT OWNS A 2004 VOLVO XC90 ---- CONTACT CALLED VOLVO DEALER IN WHITE PLAINS NY... CONTACT STATED AIRBAG LIGHT CAME ON WHILE DRIVING AND WAS ON FOR A MONTH.... VEHICLE STALLED GOING 50MPH ... POWER STEERING WENT OUT ON MAIN HIGHWAY VEHICLE LOST POWER AND SHUT OFF.... VEHICLE RESTARTS AND THEN SHUTS OFF AGAIN AFTER GOING A COUPLE MILES...SPOKE WITH MECHANIC AT DEALERSHIP WHO STATED THAT AIRBAGS ARE RECALLED....MECHANIC BY THE NAME OF ANTHONY.... TOLD CONTACT THAT AIRBAG LIGHT BEING ON WAS NOT A BIG DEAL....THAT AIRBAG WAS FAULTY SO IT WOULD NOT DEPLOY IN ACCIDENT........ 0 RECALLS ASSOCIATED WITH THIS VIN.. CB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11053743December 10, 2017
FUEL/PROPULSION SYSTEM
WHEN STATIONARY THE CAR WILL HAVE A WET SPOT OF FUEL UNDER THE TANK AND WHEN WE COME TO A STOP YOU CAN SMELL FUEL. WHEN I LOOKED UNDER THE CAR YOU CAN SEE WHERE THE SIDE OF THE FUEL TANK WAS WET OR DRIPPING FUEL.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051470November 30, 2017
VISIBILITY/WIPER, VISIBILITY:SUN/MOON ROOF ASSEMBLY
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING 60 MPH, A LOUD NOISE WAS OBSERVED AND THE SUN ROOF SHATTERED INDEPENDENTLY. THE VEHICLE WAS TAKEN TO A LOCAL DEALER (THE VOLVO STORE, 1051 W. WEBSTER AVENUE, WINTER PARK, FL, 32789) WHERE IT WAS DIAGNOSED THAT THE SUN ROOF NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 143,000. THE VIN WAS NOT AVAILABLE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11051486November 30, 2017
FUEL/PROPULSION SYSTEM
A FEW DAYS AGO I BEGAN TO SMELL FUEL IN THE REAR SEAT OF THE VEHICLE AND ON THE OUTSIDE. THE SMELL BEGAN TO GET WORSE AND LINGER FOR DAYS AFTER OPERATING IT. AFTER SOME RESEARCH I DETERMINED IT TO BE THE FUEL PUMP ISSUE THAT SIMILAR YEARS AND MODELS WERE RECALLED FOR IN 2009. MY VEHICLE WASN'T ON THE RECALL SINCE IT WAS PURCHASED IN PA RATHER THAN IN ONE OF THE SOUTHERN STATES. I TOOK IT TO THE DEALER AND THEY CONFIRMED IT WAS THE FUEL PUMP. VOLVO AGREED TO PAY FOR THE PART BUT NOT THE LABOR WHICH AMOUNTS TO $800. THESE FUELS PUMPS PRESENT AN EXTREME RISK FOR FIRE AND INJURY AND ALL VEHICLES SHOULD HAVE BEEN RECALLED AT VOLVOS EXPENSE. VOLVO SHOULD DO THE RIGHT THING AND PAY FOR THE REPAIRS OR NHTSA SHOULD FORCE THEM TO. JUST BECAUSE OF VEHICLE WAS PURCHASED IN ONE STATE VERSUS ANOTHER SHOULD NOT DICTATE WHETHER THEY ARE RECALLED OR NOT.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043352November 5, 2017
UNKNOWN OR OTHER
SUN ROOF GLASS SHATTERED WHILE DRIVING 55+ MPH ON THE INTERSTATE FREEWAY UNDER NORMAL CONDITION DURING MY COMMUTE HOME. I CALLED THE POLICE THINKING THAT SOMEONE HAD THROW A ROCK DOWN FROM A BRIDGE OVERHEAD, BUT ONCE STOPPED I FOUND NO EVIDENCE OF AN OBJECT BEING THE CAUSE OF THE GLASS SHATTERING. THERE WERE NO MARKS ON THE ROOF OF THE VEHICLE OR ANY OBJECT FOUND INSIDE THE VEHICLE. IT WAS A SPONTANEOUS SHATTERING OF THE SUN ROOF GLASS ON AN OTHERWISE NORMAL DRIVE HOME ON A SUNNY DAY, NO WEATHER, TEMP WAS AROUND 75 DEGREES.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11021310September 4, 2017
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
HI, WHEN DRIVING MY CAR UP ANY SLIGHT LITTLE HILL, I HAVE NO POWER AND IT DOESN'T SEEM TO WANT TO DRIVE. IT'S VERY FRUSTRATING!! I HAVE READ THERE ARE RECALLS IN THE FUEL PUMPS AND ALSO OTHER RECALLS WITH THE MODEL VOLVO XC90. I HOPE THEY CAN REPAIR IT AND PAY FOR IT!!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11002965July 4, 2017
TIRES, TIRES:SIDEWALL
CATASTROPHIC BLOWOUT FAILURE OF PRIMEWELL VALERA TOURING TIRE PURCHASED FROM FIRESTONE IN JACKSON, MS, ON 06/14/2016. BLOWOUT OCCURRED ON 07/03/2017 WHILE WIFE WAS DRIVING ON I-55. WE HAVE PUT LESS THAN 12K MILES ON THESE TIRES AND, NOW, DO NOT FEEL SAFE. POSSIBLE DAMAGE TO CAR (VOLVO XC90). WIFE STRANDED OVER JULY 4TH HOLIDAY IN LOUISIANA BECAUSE FIRESTONE IS CLOSED. AFTER INITIALLY TELLING US THAT THE TIRES WOULD BE REPLACED FREE BECAUSE THERE WAS A RECALL, FIRESTONE NOW SAYS WE WILL HAVE TO PAY FOR NEW TIRES BECAUSE OUR TIRES ARE NOT BEING RECALLED. EXTREMELY FRUSTRATING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10995338June 15, 2017
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2004 VOLVO XC90. WHILE DRIVING AT ANY SPEED, THE ODOR OF FUEL WAS PRESENT AND AN UNEXPLAINED WARNING INDICATOR ILLUMINATED. THE CONTACT ALSO STATED THAT THE VEHICLE LEAKED FUEL. THE VEHICLE WAS NOT TAKEN TO A DEALER. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS APPROXIMATELY 170,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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