Volkswagen Tiguan Complaints (2011)

162 consumer complaints on file.

#10558704January 6, 2014
STEERING, ELECTRICAL SYSTEM
THE OUTSIDE TEMPERATURE IS -10F TODAY. I STARTED THE CAR AND ALLOWED IT TO WARM UP FOR 10 MINUTES BEFORE DRIVING IT APPROXIMATELY 5 MILES ON AN ERRAND. I PARKED THE CAR AND TURNED IT OFF. WHEN I RETURNED AND STARTED THE CAR, THE STEERING LIGHT CAME ON AND I LOST THE ELECTRONIC ASSIST FOR STEERING. I WAS ABLE TO DRIVE THE CAR HOME BUT IT WAS VERY DIFFICULT AND I WILL BE HAVING IT TOWED TO THE SHOP. ** A QUICK INTERNET SEARCH SHOWS I'M NOT THE ONLY ONE HAVING THIS PROBLEM SO I THOUGHT IT IMPORTANT TO FILE THIS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10558239January 2, 2014
EXTERIOR LIGHTING
RIGHT SIDE HEADLAMP, TURN SIGNAL, BRAKE LIGHT INOPERATIVE. 30 AMP FUSE ONE BLADE BURNT BUT FUSE NOT BLOWN. FUSE BOX MELTED AROUND CONTACT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556781December 20, 2013
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM
WHEN TRYING TO LEAVE A PARKING SPOT, CAR STALLED. WAS ABLE TO PUT CAR IN PARK AND RESTART CAR. TOOK TO DEALER AND A FUEL SENDING RELAY WAS REPLACED. HAD THE CAR IN THE SHOP 6 MONTHS PRIOR FOR THE ELECTRICAL ISSUE REPORTED MULTIPLE TIMES ON THIS MODEL. DEALER SAID THEY REPLACED THE HIGH PRESSURE FUEL PUMP. INCIDENT OCCURRED AGAIN. CAR RETURNED TO SHOP AND THIS TIME THEY SAID IT WAS THE FUEL PUMP AGAIN. THANKFULLY THIS DID NOT OCCUR ON HIGHWAY AS OTHERS HAVE EXPERIENCED, BUT NOW DON'T HAVE FAITH IN THIS VEHICLE. VW WOULD NOT HELP REPAIR COSTS AS CAR IS NOW (THIRD INCIDENT) OVER THE WARRANTY MILEAGE. WOULD NOT PURCHASE AGAIN! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10556475December 18, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
DURING DRIVING ONE HEADLIGHT (LEFT), THIRD BRAKE LIGHT, AND FRONT RIGHT TURN SIGNAL GAVE A BULB OUT FAULT. ALSO, THE BULBS WENT OUT SIMULTANEOUSLY. AFTER DRIVING FOR 30 MINUTES AND THEN RESTARTING THE CAR, THE FAULTS WERE GONE AND BULBS WERE FUNCTIONAL. THIS REPEATED THE NEXT DAY WITH BULB OUT FAULTS AND NON-FUNCTIONING BULBS BUT THEN RESET AGAIN AFTER RESTARTING. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555727December 11, 2013
EXTERIOR LIGHTING
IN NOVEMBER MY DRIVERS HEADLIGHT WENT OUT I REPLACED THE BULB THEN IT WAS WORKING BUT 2 WEEKS LATER THE PASSENGER SIDE GOES OUT THIS TIME NOT ONLY MY HEADLIGHT MY TURN SIGNAL ALSO GOES OUT FROM THE FRONT. THEN I GET PULLED OVER BECAUSE NOW I DON'T HAVE A DRIVER SIDE BACK SIGNAL LIGHT. I REPLACED ALL OF THE BULBS AND THEY STILL DON'T WORK. I DON'T HAVE WARRANTY ON MY VEHICLE. IT HAS BECOME A BIG PROBLEM FOR ME NOT ONLY THAT, ITS A HAZARD TO BE ON THE ROADS. I CALLED THE DEALERSHIP AND NOW I NEED TO TAKE MY VEHICLE IN, BUT THIS IS THE ONLY VEHICLE I HAVE TO COMMUTE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10555067December 6, 2013
EXTERIOR LIGHTING
A FEW DAYS AGO I GOT A WARNING ON MY CAR SAYING THE FRONT RIGHT TURN SIGNAL NEEDED TO BE CHECKED. IT WASN'T AN EMERGENCY SITUATION SINCE THE REAR AND SIDE MIRROR TURN SIGNALS STILL FUNCTIONED. I HAD ALSO HEARD ABOUT THE RECALL ONLINE, SO I THOUGHT MAYBE IT WAS JUST TELLING ME I WAS PART OF THE RECALL AND WOULD NEED TO TAKE IT IN SOON. LAST NIGHT, DRIVING IN THE DARK, I LOST A HEADLIGHT, FOG LIGHT, AND THE 3RD BRAKE LIGHT. IT WAS DECIDED TO MAKE THE 4 HOUR TRIP TO THE NEAREST VW DEALER THIS WEEKEND TO HAVE IT LOOKED AT. THIS MORNING ON MY WAY TO WORK, I LOST VIRTUALLY ALL OF THE REMAINING EXTERIOR LIGHTING. LUCKILY IT WAS A BRIGHT MORNING, AND WORK IS NOT FAR. BECAUSE OF THE LOSS OF TWO BRAKE LIGHTS, AND ASSUMING I WOULD LOSE THE OTHER ONE, I HAD VW TOW MY CAR TODAY TO THE DEALER TO BE REPAIRED. THIS IS MY LIST OF LIGHTS LOST AS OF 12.6.13 8:00 AM: FR DIPPED BEAM, FR TURN SIGNAL, FR MAIN BEAM, FR FOG LIGHT, FL SIDE LIGHT, RL TURN SIGNAL, RL BRAKE LIGHT, RR SIDE LIGHT, 3RD BRAKE LIGHT, R REVERSE LIGHT, AND LICENSE PLATE LIGHT. FORTUNATELY I AM STILL UNDER WARRANTY, SO IT WILL BE REPAIRED AT NO COST TO ME REGARDLESS OF AN OFFICIAL RECALL. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554890December 5, 2013
ELECTRICAL SYSTEM
WHEN I LEFT THE HOUSE IN THE MORNING FOR WORK MY LIGHT-OUT INDICATOR WAS SHOWING AND I DID IN FACT HAVE A FRONT LIGHT OUT, AS IT WAS SUNNY AND NICE, I DECIDED TO REPLACE IT AFTER WORK, HOWEVER ON MY WAY DRIVING TO WORK (40 MILE DRIVE) I HAD INFORMATION ALERTS ON MY CAR DISPLAY THAT I HAD LOST MOST/ ALMOST ALL OF MY EXTERIOR LIGHTS INCLUDING: LOW. HIGH, FOG, MY BLINKERS WERE INTERMITTENTLY WORKING, AND THEN EVEN MY LICENSE PLATE LIGHT. I MADE IT TO WORK AND CALLED THE DEALERSHIP, THERE WERE NO RECALLS ON THE FUSE BOXES WHICH I FOUND AN ARTICLE ONLINE ABOUT. MY CAR IS CURRENTLY IN THE SHOP FOR A WHOLE NEW FUSE BOX AND THE MECHANIC KNEW ABOUT THIS ISSUE BUT THERE WAS NO OFFICIAL RECALL ON IT, I THINK THERE SHOULD BE. I COULD HAVE LOST BRAKE LIGHTS TOO, IT COULD HAVE BEEN LATE AND DARK AND I COULD HAVE DIED. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554647December 3, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
FUSE BOX MELTING CAUSING LIGHT SYSTEM FAILURE WHILE DRIVING AT NIGHT. FAULTY DESIGN/METAL SCREW NEXT TO 30 AMP FUSE CAUSING ARC. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554730December 3, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
LIGHTS STARTED RANDOMLY GOING OFF AND ON..IT WOULD BE LEFT FRONT LOW BEAM AND RIGHT FRONT HIGH BEAM THEN NO TAIL LIGHTS OR TURN SIGNAL, ETC. BUT AFTER A FEW MINS THEY WOULD COME BACK ON THEN GO BACK OFF. IT IS GWTTIN WORSE AND OCCURS MORE OFTEN NOW AND I FEEL UNSAFE DRIVING IT AT NIGHT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554441December 2, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
PASSENGER SIDE HEADLIGHT NOT LIGHTING, THE TURN SIGNAL ON THE SAME SIDE DOES NOT WORK AND THE REAR DRIVERS SIDE TAIL LIGHT DOES NOT WORK. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10554443December 2, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING I RECEIVED MULTIPLE ALERTS OF BULB FAILURES AND HEADLIGHTS, TURN SIGNALS, TAIL LIGHTS WOULD INTERMITTENTLY FAIL. CAUSE WAS A FUSE AND SOCKET IN THE FUSE BOX THAT MELTED AND HAD TO BE REPLACED. I CHECKED THE RECENTLY ANNOUNCED RECALL HOWEVER MY VIN WAS NOT INCLUDED SO I WANTED TO BRING IT TO YOUR ATTENTION. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553811November 26, 2013
EXTERIOR LIGHTING
ALERT MESSAGES APPEARED ON THE INFORMATION DISPLAY STATING THAT MULTIPLE EXTERIOR LIGHTS FAILED. I CHECKED AND THERE ARE APPROXIMATELY SIX EXTERIOR LIGHTS THAT ARE NOT WORKING. MY HUSBAND SUGGESTED THAT THIS MIGHT BE A FUSE. I DID AN INTERNET SEARCH TO SEE IF I COULD DETERMINE IF THERE HAD BEEN A RECALL REGARDING THIS ISSUE. I FOUND ARTICLES ON SEVERAL REPUTABLE NEWS SITES STATING THAT VOLKSWAGEN HAD ISSUED A RECALL FOR 800,000 TIGUAN MODELS WORLDWIDE FOR LIGHTING ISSUES. WHEN I CALLED OUR LOCAL VOLKSWAGEN DEALER, THEY WERE UNAWARE OF ANY RECALLS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553299November 22, 2013
EXTERIOR LIGHTING, ELECTRICAL SYSTEM
MY 2011 TIGUAN IS ERRONEOUSLY AND INTERMITTENTLY REPORTING THAT LAMPS ARE OUT. I WENT TO THE AUTO REPAIR SHOP, AND WAS TOLD THAT IT WAS CAUSED BY A MELTED FUSE BOX. I HAVE BEEN ON A LOT OF FORUM ONLINE, AND IT SEEMS TO BE A COMMON FINDING AMONG VW OWNERS,MORE SO TIGUAN. I DO NOT UNDERSTAND WHY VWOFA HAS NOT LOOKED INTO THE ISSUE AS YET. MY BRAKE LIGHTS, MY TAIL LIGHTS, MY HEADLIGHTS ARE ALL OUT. THE IDEA THAT A FUSE BOX COULD BE MELTING UNDER THE HOOD IS QUITE DISTURBING. VW SHOULD LOOK INTO THE MATTER AS SOON AS POSSIBLE, BECAUSE THAT 3/36K MILES WARRANTY THAT WOULD POSSIBLY COVER IT, DOES NOT CUT IT, CONSIDERING THAT THIS ISSUE USUALLY HAPPENS AROUND 40K MILES. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10553122November 20, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
THE FUSE BOX IN THE ENGINE COMPARTMENT MELTED. THIS CAUSED MY FRONT-RIGHT HEADLIGHT, REAR-LEFT BRAKE AND TURN SIGNAL LIGHT, AND MIDDLE BRAKE LIGHT TO STOP WORKING. MY CAR IS ALL STOCK AND I'VE DONE NOTHING TO CAUSE IT TO EXERT EXCESS ELECTRICAL POWER. I AM REPORTING THIS BECAUSE IT SEEMS TO BE A VERY COMMON PROBLEM WITH VW AND IS AN OBVIOUS DESIGN FLAW. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552901November 19, 2013
EXTERIOR LIGHTING
MY BOUGHT NEW 2011 TIGUAN SE LIGHTS WERE GOING OUT-!FRONT HEAD LIGHT, FOG LIGHTS, TURN SIGNALS , LICENSE PLATE DUE WHAT VW SAID WAS A MELTED FUSE BOX. ALSO MY CAR WOULD STALE AT LOW MPH IN THE WINTER TIME SINCE I PURCHASED IT FEB 2011( VW SERVICE RESPONSE WHEN I INITIALLY CALLED " IT COULD BE DUE TO COLD WEATHERB" WHERE ( MICHIGAN FEBRUARY) KNOWING WE HAVE COLD WINTERS WHY WOULD THEY SELL THESE CARS IN THIS CLIMATE ?! SAID IT COULD BE DUE TO ONE PROBLEM WHICH THEY FIXED AND NOW IT'S CUZ THE MELTED FUSE BOX). *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552906November 19, 2013
ELECTRICAL SYSTEM, FUEL SYSTEM, GASOLINE
I BOUGHT A NEW 2011 TIGUAN SE AND IT STALLS OUT AT AROUND 5 MPH. THIS IS VERY DANGERS IN PARKING LOTS ( ROLLED INTO LIGHT POST). VW SERVICE FIRST TIME I BROUGHT IT IN TOLD ME IT WAS DUE TO A BAD FUEL INJECTOR WHICH THEY REPLACED , WHEN IT HAPPENED AGAIN JUST THIS PAST NOVEMBER THEY SAID IT WAS A MELTED FUSE BOX ON TOP OF MY LIGHTS GOING OUT. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552740November 18, 2013
ELECTRICAL SYSTEM, EXTERIOR LIGHTING
WHILE DRIVING... MULTIPLE EXTERIOR LIGHTS (BRAKELIGHTS. HEADLIGHTS, HIGH BEAMS, FOG LIGHTS, AND TURN SIGNALS) FAILED... WOULD NOT FIX ITSELF AFTER SHUTTING OFF CAR AND RESTARTING. BROUGHT TO DEALERSHIP FOR INSPECTION AND WAS NOTIFIED IT WAS A MELTED FUSEBOX. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552811November 18, 2013
ELECTRICAL SYSTEM, UNKNOWN OR OTHER, EXTERIOR LIGHTING
2011 VW TIGUAN - LIGHTS (HEADLIGHTS, BRAKE LIGHTS, SIGNALS) ALL RANDOMLY TURN OFF FOR VARYING PERIODS OF TIME. THE WARNING INDICATOR IN THE CABIN OF THE CAR INDICATES A LIGHT IS OUT. RESEARCH INDICATED POSSIBLE ENGINE COMPARTMENT FUSE BOX ISSUE, FURTHER INVESTIGATION CONFIRMED THIS. A FUSE IN THE ENGINE FUSE BOX APPEARS FAULTY AND HAS BEGUN MELTING THE FUSE BOX ITSELF. IT APPEARS THERE ARE NUMEROUS TIGUANS MANUFACTURED BETWEEN 2009 AND 2011 WHICH ARE AFFECTED BY THIS ISSUE. I AM CURRENTLY PLACING MYSELF AND OTHERS AT RISK ON THE ROAD. I WILL SEEK TO GET THE ISSUE RESOLVED BUT WOULD LIKE VW OF AMERICA AND OTHER DRIVERS TO KNOW ABOUT THE PROBLEM BEFORE IT POSES MORE OF A SAFETY CONCERN, OR AN INJURY. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552633November 17, 2013
EXTERIOR LIGHTING
AFTER DRIVING THREE HOURS I STOPPED TO GET FUEL. WHEN I STARTED THE CAR TO LEAVE THE GAS STATION I SAW AND HEARD THE DIRECTIONAL FLASHER SPEED UP. I TURNED OFF THE DIRECTIONAL ONCE I EXITED THE STATION. I THEN SIGNALED TO TURN RIGHT AND THE FLASHER INCREASED FLASHING SPEED AFTER 5 SECONDS. I THEN RECEIVED NUMEROUS DIFFERENT BULB OUT MESSAGES ON THE MULTI FUNCTION DISPLAY. I GOT OUT AND LOOKED AND FOUND THE RIGHT FRONT HEADLIGHT OUT AS WELL AS NUMEROUS AMBER AND RED LIGHTS ON THE RIGHT SIDE OF THE CAR. THE DIRECTIONAL ON THE MIRROR ASSEMBLY IS WORKING THEN WHEN I PARKED THE CAR IT SHOWED THE REAR LEFT TAIL LIGHT IS OUT. I CONFIRMED THIS LIGHT IS OUT NOW. THIS WAS NIGHT DRIVING AND THIS VEHICLE HAD A MAJOR ELECTRICAL FAILURE CAUSING MULTIPLE LIGHTS INCLUDING HEAD LAMPS TO BE OUT WHILE DRIVING ON THE INTERSTATE. THE VEHICLE WILL BE SCHEDULED TO BE SERVICED AND DIAGNOSED SHORTLY AT A VW DEALER. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552308November 14, 2013
EXTERIOR LIGHTING
I WAS AT WORK WHILE MY CAR WAS PARKED IN THE LOWER LEVEL OF A PARKING GARAGE. WHEN I CAME OUT TO LEAVE FOR HOME, I STARTED THE CAR AND IT IMMEDIATELY INDICATED VIA CENTER MFD DISPLAY THAT ALL EXTERIOR LIGHTS NEED TO BE CHECKED. LEFT LOW BEAM, RIGHT LOW BEAM, LEFT TURN SIGNAL, RIGHT TURN SIGNAL, ETC. I CALLED THE DEALER AND THEY COULD NOT SEE ME UNTIL 5 DAYS LATER. THE NEXT DAY, HOWEVER, THE LIGHTS WERE BACK ON. I MADE THE APPOINTMENT FOR 5 DAYS LATER AND THE DEALER, UNDER WARRANTY, REPLACED A MELTED FUSE AND FUSE BLOCK UNDER THE HOOD. I ASKED IF THEY CORRECTED ROOT CAUSE AND THEY SAID, "NO! WE JUST REPLACED THE BAD PARTS." *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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