Volkswagen Passat Complaints (2007)
273 consumer complaints on file.
- #10735936July 23, 2015UNKNOWN OR OTHER
MY ENGINE LIGHT CAME ON WHILE DRIVING AS I NOTICED THE ENGINE LOUDER THAN NORMAL. I WAS OUT OF TOWN AND WAS ABLE TO MAKE IT HOME SAFELY. I TOOK THE VEHICLE IN AND HAD IT TESTED AND CAME UP WITH A CODE OF P0445, P0442 EMISSIONS SMALL LEAK. I HAD THE VEHICLE REPAIRED THAT COST ME $752.00. IN THIS COST THEY TOLD ME I NEEDED TO REPLACE THE GAS CAP. I HAD THE GAS CAP REPLACED IN 2014. THEY REPLACED IT AT THIS TIME IN 2015. THIS GAS CAP WOULD LOOSEN ON ITS OWN EVEN AFTER TURNING THE CAP UNTIL I HEARD IT CLICK. IN MAY THE LIGHT CAME ON AGAIN WITH VEHICLE RUNNING THE SAME WAY. I TOOK IT IN AGAIN AND THE CODE TESTED THE SAME. I TOOK THE VEHICLE BACK IN A SECOND TIME AND THIS TIME A CODE CAME UP DIFFERENT HOWEVER WITH THE SAME "EMISSIONS SMALL LEAK. THIS TIME I WAS CHARGED $545.00 FOR REPAIRS. TWO DAYS LATER THE ENGINE LIGHT COMES ON AGAIN. I PURCHASED ANOTHER GAS CAP BECAUSE THE GAS CAP LIGHT KEPT COMING ON. I REPEAT MY PREVIOUS STEPS AND COME UP WITH THE SAME CODE OF P0442, P0456 SMALL EMISSIONS LEAK. IN COMPARISON FROM THE FIRST TIME I HAD THE VEHICLE REPAIRED AND THE SECOND THERE HAS BEEN A DIFFERENCE IN THE GAS MILEAGE I RECEIVE AND HOW FREQUENT I HAVE TO REFILL AT THE PUMP. BUT THE ENGINE LIGHT IS STILL ON AND THE PROBLEM IS STILL NOT FIXED. UPDATED 9/15/15 *LN UPDATED 12/05/2017*CN
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714972May 6, 2015EXTERIOR LIGHTING
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. WHILE DRIVING AT NIGHT WITH THE HEADLIGHTS ACTIVATED, THE LIGHTS WOULD NOT ILLUMINATE IN FRONT OF THE VEHICLE WHICH IMPAIRED THE VISION OF THE DRIVER. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO INDICATED THAT THE POSITION OF THE LIGHTS WERE TOO LOW, BUT NO ADJUSTMENTS TO CORRECT THE FAILURE COULD BE MADE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 285,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10714466May 4, 2015AIR BAGS
I WAS DRIVING HOME DOING 45MPH, WHEN MY PASSENGER SIDE AIRBAG DEPLOYED. I WAS NOT INVOLVED IN A CAR ACCIDENT OR ANYTHING ELSE THAT WOULD'VE CAUSED THE AIRBAG TO DEPLOY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10712798April 25, 2015AIR BAGS, ELECTRICAL SYSTEM
AIRBAG LIGHT CAME ON FOR NO REASON. THERE MIGHT BE A RESISTANCE ON THE AIRBAG SYSTEM CAUSING IT TO TURN ON. I READ THAT THE RESISTANCE VARIANCE WITHIN A FRONT SEAT SIDE IMPACT AIRBAG CONNECTOR CAN CAUSE THE AIRBAG INDICATOR LIGHT ON THE INSTRUMENT PANEL TO COME ON AND STAY ON, EVEN THOUGH THE SIDE IMPACT AIRBAG SYSTEM IS FUNCTIONING NORMALLY. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10705200April 12, 2015ENGINE
HTTP://WWW.PASSATWORLD.COM/FORUMS/VOLKSWAGEN-PASSAT-B6-DISCUSSION/327507-3-6-OIL-BOLT-FAILURE-REFERENCE-MATERIAL.HTML THE OIL BOLT HAS BACKED OUT OF ITS POSITION AND AFFECTED MY TIMING CHAIN. DUE TO THIS, MY CAR WAS UNABLE TO START. THIS IS A COMMON PROBLEM FROM THE 06-07 PASSAT, YET VW HAS DONE NOTHING TO REMEDY THIS ISSUE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10680955February 3, 2015ENGINE
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 60 MPH, THE ENGINE STALLED AND THE EPC WARNING LIGHT ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE TIMING CHAIN NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 98,000.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10679682January 29, 2015ENGINE
WHILE DRIVING ON THE HIGHWAY THE CHECK OIL LIGHT CAME ON AND THE ENGINE MADE TERRIBLE SOUNDS. THE CAR WAS PULLED OVER IMMEDIATELY. HAD TO BE TOWED 60 MILES TO THE NEAREST TOWN (MISSOULA MT). THE ENGINE WAS SEIZED UP DUE TO A FAILED OIL PUMP. THE DEALERSHIP AND A LOCAL SHOP BOTH WERE FAMILIAR WITH THIS FAILURE MODE. A DEFECTIVE OIL PUMP BOLT CAME LOOSE, CASING THE PUMP TO FAIL AND DESTROYING THE ENGINE. THE CAR ONLY HAS 68,000 MILES ON IT. AS A KNOWN MANUFACTURING DEFECT, IT IS VERY DISAPPOINTING THAT VW DOES NOT RECALL THIS AND FIX THE PROBLEM. IT IS FORTUNATE THAT NO INJURIES WERE INCURRED, BUT AN ELDERLY WOMAN WAS STRANDED ALONG THE HIGHWAY IN A REMOTE AREA. THE ENGINE IS A VR6 CODE BLV, A 6-CYLINDER 24 VALVE ENGINE. THIS NEEDS TO BE CORRECTED. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10673095January 16, 2015ENGINE, FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL
ON SATURDAY JAN 10, 2014, WHILE CRUISING AT APPROX 45 MPH DRIVING STRAIGHT, ON A DRY AND CLEAR DAY, THE ECP DASH LIGHT CAME ON WITH NO WARNING AND THE POWER OF THE CAR DIMINISHED SIGNIFICANTLY SLOWING DOWN IMMEDIATELY AND ACCELERATION WAS EXTREMELY SLOW MAKING IT UNABLE TO MAINTAIN TRAFFIC-FLOW SPEED AND DRIVING UPHILLS WAS EVEN WORSE, SLOWING DOWN AND NOT ABLE TO MAINTAIN SPEED UNTIL OVER THE HILL.(VIRGINIA HILLY ROADS). I TOOK CAR TO THE LOCAL VW DEALER, TERRY VW LYNCHBURG,VA WHO TOLD ME THAT THE 2 TIMING CHAINS AND ALL ASSOCIATED PARTS WOULD NEED TO BE REPLACED WITH AN ESTIMATE OF $3536.00. I MENTIONED TO THEM ABOUT THE ISSUE RELATING TO THE 3.6 ENGINE IN THIS MAKE/MODEL/YEAR HAVING A REPEATED PROBLEM WITH THE OIL PUMP BOLT THAT HOLDS THESE TOGETHER WORKING LOOSE AND THAT VW HAD RECOGNIZED THIS ISSUE AND REPLACED THE "OIL PUMP BOLT" WITH A NEW MODEL BOLT ON THE ASSEMBLY LINE AFTER THIS SAME ISSUE HAD OCCURRED REPEATEDLY WITH OTHER OWNERS OF THIS SAME 3.6 ENGINE. SAME ISSUE RECORDED MULTIPLE TIMES IN VWVORTEX.COM, PASSATWORLD.COM, CARCOMPLAINTS.COM, VOLKSWAGENDEFECT.COM, ARFC.ORG, AND OTHERS. I CONTACTED VW OF AMERICA WHO DENIED THIS PROBLEM EXISTED AND THAT THEY WOULD NOT ASSIST IN THE REPAIR WHATSOEVER. SINCE THIS IS NOT AN ISOLATED ISSUE AND VW IS NOT IGNORANT OF IT, AND IT CAUSES THE CAR TO SLOW DOWN IMMEDIATELY WITHOUT NOTICE, THIS COULD HAVE BEEN A SERIOUS ISSUE HAD I BEEN ON A HI-SPEED HIGHWAY AND/OR IN CONGESTED TRAFFIC, VW NEEDS TO RECALL THESE VEHICLES WITH THIS ENGINE AND REPLACE THESE ITEMS AS THIS IS NOT A NORMAL FAILURE ITEM ON MOST VEHICLES WITH IS LOW OF MILEAGE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669786January 3, 2015STRUCTURE:BODY
FAULTY DOOR HANDLES ARE PREVENTING ACCESS TO THE INSIDE OF THE CAR POTENTIALLY CAUSING THE DRIVER BEING LOCKED IN THE CAR AFTER AN ACCIDENT. FOR MORE THAN ONE YEAR NOW, THE DOOR HANDLES ARE ONLY ENGAGING WITH THE INNER DOOR LOCK SYSTEM OCCASIONALLY. ONE CAN HEAR THE UNLOCK MECHANISM CLICK WHEN ENGAGING THE REMOTE, BUT WHEN ONE TRIES TO PULL THE HANDLE, IT IS MISSING THE USUAL TENSION AND LIFTS MORE EASILY THAN USUAL, AND THE DOOR DOES NOT OPEN. IF ONE CRAWLS INTO THE CAR VIA ANOTHER DOOR (POTENTIALLY THROUGH THE TRUNK) AND MANUALLY OPERATES THE DOOR HANDLE FROM THE INSIDE, THE DOOR WILL OPEN. HOWEVER, PRESSING THE AUTO LOCK BUTTON ON ANY DOOR WHEN INSIDE WILL RELEASE THE LOCK, BUT WILL NOT ALLOW AN OUTSIDE PERSON TO PULL THE HANDLE (WHICH REMAINS STILL DISCONNECTED). THE ISSUE STARTED WITH THE DRIVER DOOR AND OVER TIME HAS MOVED TO ALL OTHER DOORS. I WAS INFORMED BY MECHANICS THAT THIS IS A KNOWN PROBLEM WITH VW PASSATS AND IS CAUSED BY A FAULTY WIRING INSIDE THE DOOR. AS IT RELATES TO ALL DOORS, IT SEEMS EVIDENT THAT IT IS TRIGGERED BY A FAULTY DESIGN. GOOGLING, IT APPEARS THAT DOOR ISSUES ARE REPORTED FOR VW JETTAS AS WELL. THIS IS VERY ALARMING BECAUSE IF THERE WAS AN ACCIDENT AND THE DRIVER WAS INCAPACITATED AND UNABLE TO UNLOCK DOORS FROM THE INSIDE (DESPITE UNLOCKING THE AUTO LOCK SYSTEM), EMERGENCY CREWS OR FIRST RESPONDERS WOULD LIKELY NOT BE ABLE TO OPEN THE DOORS FROM THE OUTSIDE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10669283December 31, 2014AIR BAGS, ELECTRICAL SYSTEM
STARTED MY CAR TO WARM IT UP, CAME OUT TO DRIVE IT AND THE AIRBAG LIGHT WAS ON. DEALER TURNED IT OFF TWICE BEFORE THE WIRING HARNESS AND AIRBAG HAD TO BE REPLACED. THIS WAS A VERY COSTLY REPAIR AND I FEEL IT SHOULD'VE BEEN VOLKSWAGENS BILL, NOT MINE AS I DID NOTHING TO CAUSE THIS AND IT WAS CAUSED BY POOR CRAFTSMANSHIP, WHICH I DID NOT PAY FOR. *JS
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10664457December 15, 2014AIR BAGS
AIR BAG FAULT INDICATOR LIGHT CAME ON. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10662218December 4, 2014ELECTRICAL SYSTEM, SERVICE BRAKES
THE PARKING BRAKE MALFUNCTIONS DUE TO AN ERROR IN THE ELECTRONICS SYSTEM BOARD. THIS ISSUE IS SEVERELY UNDER-REPORTED AS A LARGE PORTION OF CARS AFFECTED IGNORE OR RESET THE ERROR BY DISCONNECTING THE BATTERY EACH TIME IT APPEARS. THIS NEEDS TO BE AN OFFICIAL RECALL BUT VW REFUSES TO DO IT BECAUSE THEY CLAIM "NOT ENOUGH CARS ARE AFFECTED". *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10659831November 20, 2014AIR BAGS
TL* THE CONTACT OWNS A 2007 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 10 MPH, THE AIR BAG WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE FAILURE MILEAGE WAS 59,850.
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10653384November 7, 2014STEERING
I PUT THE KEY IN IGNITION AND THE CAR DOES NOT START. TAKE KEY OUT AND PUT BACK IN AND THEN IT STARTS AND SAYS "STEERING COLUMN DEFECTIVE". I'VE READ FROM OTHER 2007 PASSAT OWNERS THAT THEY'VE ENCOUNTERED THIS PROBLEM TOO. THEY HAVE STATED THAT EVENTUALLY THE CAR STARTS SHUTTING OFF RANDOMLY WITHOUT NOTICE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10625862August 17, 2014ELECTRICAL SYSTEM
CAR WOULD NOT START TOWED TO INDEPENDENT VW REPAIR SHOP. WAS TOLD THAT THE STEERING COLUMN LOCK IS DEFECTIVE AND IT IS COVERED BY VW RECALL, HE WAS ABLE TO GET THE CAR RUNNING. NEXT DAY WHILE DRIVING THE CAR IT EMITTED 3 BEEPS AND STALLED OUT WHILE IN MOTION UNABLE TO GET CAR RUNNING HAD IT TOWED HOME. CONTACTED VW OF AMERICA WAS TOLD THE IS AN OUTDATED SERVICE BULLETIN WHICH EXPIRED AS 02/2013 ALL REPAIRS ARE NOW ON THE CAR OWNER. THIS IS AN UNSAFE CAR STALLING OUT WHILE IN MOTION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10616414July 25, 2014AIR BAGS
I WOULD LIKE TO BRING TO YOUR ATTENTION AN ISSUE THAT IS HAPPENING WITH MY 2007 VOLKSWAGEN PASSAT 2.0T. THE CARS AIRBAG FAULT INDICATOR LIGHT IS ON INDICATING THAT THE AIR BAG WILL NOT DEPLOY IF IN AN ACCIDENT. I HAD AN INDEPENDENT CAR MECHANIC INVESTIGATE THE ISSUE AND HE INFORMED ME THAT THE AIR BAG FAULT IS INDICATIVE OF A BAD SENSOR. I HAVE AN APPOINTMENT WITH KEFFER VOLKSWAGEN IN HUNTERSVILLE NORTH CAROLINA TO ACCURATELY DIAGNOSE THE ISSUE ON 8/1/2014. I CALLED VOLKSWAGEN (703-364-7000) ON 7/25/2014 AND SPOKE WITH A CUSTOMER ADVOCATE TO FILE A FORMAL COMPLAINT AND ASK THEM IF THEY WOULD COVER THE COST OF THE REPAIRS. SINCE IT IS A SAFETY ISSUE AND THE ISSUE HAS CLOSE PROXIMITY TO THE HARNESS RECALL FROM 3 YEARS AGO I EXPECTED THEM TO COVER IT. (I HAD THE HARNESS REWIRED WITH THE NEW HARNESS AS A PART OF THAT RECALL.) VOLKSWAGEN TOLD ME THAT THEY WOULD NOT COVER THE COST OF THE DIAGNOSIS OR REPAIRS DUE TO THE AGE OF THE VEHICLE. CASE # [XXX]. I HAVE CONCERNS BECAUSE I KNOW THIS IS A BIGGER ISSUE AND NOT JUST A PROBLEM WITH MY CAR. I HAVE PROVIDED SOME SCREEN PRINTS OF OTHER VOLKSWAGEN OWNERS COMPLAINING OF THE SAME PROBLEMS. SEVERAL DRIVERS HAVE BEEN IN ACCIDENTS WHERE THE AIRBAGS DID NOT DEPLOY. DRIVERS ARE CONCERNED ABOUT THE AIRBAG NOT DEPLOYING DURING AN ACCIDENT AND OF THE AIR BAG DEPLOYING WHILE DRIVING. I ALSO HAVE THE SAME CONCERNS AND I BELIEVE THAT THIS ISSUE SHOULD BE INVESTIGATED AS A DESIGN FLAW / DEFECT THAT COULD LEAD TO A LARGER SAFETY RECALL. IF VOLKSWAGEN IS TO FIX THE ISSUE WITH THE SAME PARTS WILL THE ISSUES CONTINUE TO PERSIST? THIS IS DEEPLY CONCERNING, ESPECIALLY WHEN AN EMPLOYEE AT HUNTERSVILLE NORTH CAROLINA INFORMED ME THAT PARTS AND LABOR ARE ONLY COVERED UNDER WARRANTY FOR ONE YEAR AFTER THE REPAIRS. WILL I BE PAYING FOR THIS SAME REPAIR OVER AND OVER AGAIN? YOUR URGENT ATTENTION AND RESPONSE IS EXPECTED. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6). *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10609417July 9, 2014SERVICE BRAKES
AS MY HUSBAND WAS DRIVING OUR VOLKSWAGEN HOME FROM WORK, HE WAS MERGING ONTO AN INTERSTATE AT RUSH HOUR, AND JUST AS HE GOT UP TO SPEED, THE PARKING BRAKE ENGAGED (IT'S ELECTRIC--IT JUST TURNED ITSELF ON!). HE MANAGED TO STOP SAFELY AND HAD IT TOWED TO THE VW DEALER, WHERE THEY LOOKED AT IT AND CALLED US WITH AN LONG LIST OF THINGS THAT WOULD NEED TO BE FIXED--THE VALVES BLEW, THE CV JOINTS CRACKED, THE TRANSMISSION BASICALLY EXPLODED, ETC ETC ETC. IT'S ABOUT $6K WORTH OF REPAIRS! WE HAD IT INSPECTED ONLY 2 WEEKS BEFORE AND EVERYTHING WAS FINE, SO WE'RE PRETTY SURE THIS IS WHAT HAPPENS WHEN THE PARKING BRAKE SUDDENLY ENGAGES AT THAT 70 MPH. I DON'T KNOW HOW MY HUSBAND MANAGED TO MAINTAIN CONTROL OF THE VEHICLE. I AM CERTAIN I WOULD HAVE BEEN IN A SERIOUS ACCIDENT. FURTHER RESEARCH ONLINE SHOWS THAT THE ELECTRONIC PARKING BRAKE ON THE 2005-2010 PASSATS FREQUENTLY HAD PROBLEMS, DISENGAGING OR ENGAGING UNPREDICTABLY. THE VW DEALER SERVICE DESK TOLD US THAT THEY HAD SEEN A SIMILAR PROBLEM ON A CC SPORT JUST TWO WEEKS PRIOR (THEY ACTUALLY NOTED THIS IN THE DIAGNOSTIC REPORT THEY GAVE US). I WAS TELLING THIS STORY AT CHURCH, AND A LADY OVERHEARD AND TOLD ME THAT THE SAME THING HAD HAPPENED IN HER VW--THOUGH LUCKILY THEY WEREN'T GOING SO FAST AND THERE WERE NO OTHER CARS AROUND. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10607010June 30, 2014ELECTRICAL SYSTEM, SEAT BELTS, AIR BAGS
ON 4/92014 THE AIR-BAG WARNING LIGHT CAME ON WHEN I STARTED THE CAR. MANUAL STATES THAT THIS INDICATES THE AIR BAGS MAY NOT DEPLOY WHEN THEY SHOULD BUT THAT THEY MIGHT DEPLOY RANDOMLY WHILE THE CAR WAS DRIVEN.I TOOK THE CAR TO OPEN ROAD VW IN MANHATTAN A VW DEALERSHIP & SERVICE FACILITY WHERE THEY FOUND "FAULT 2513" FOR SEATBELT SENSOR AND REPLACED IT UNDER THE CERTIFIED PRE-OWNED WARRANTY WITH WHICH THE CAR WAS SOLD. OPEN ROAD VW STATED THAT THIS REPAIR WAS COVERED UNDER THEIR 1 YEAR WARRANTY ON PARTS & LABOR AS WELL AS VW'S CPO WARRANTY. ON 5/14/2014 (MILEAGE 25,280), THE AIRBAG WARNING LIGHT CAME ON AGAIN. AGAIN I TOOK IT TO OPEN ROAD VW. THEY FOUND A FAULT FOR THE PASSENGER'S SEAT BELT FORCE RECOGNITION SENSOR G453. FOUND DEFECTIVE BUCKLE AND REPLACED IT.THIS REPAIR WAS COVERED ONLY BY VW'S CPO WARRANTY AS, THE SERVICE REP SAID IT INVOLVED A DIFFERENT PART THAN THE FIRST REPAIR AND WAS THEREFORE NOT COVERED BY THE PARTS & LABOR WARRANTY PROVIDED BY THE DEALER. ON 6/23/2014, AIRBAG WARNING LIGHT CAME ON AGAIN. FOUND 1 FAULT N200 FOR RESISTANCE TOO LOW, REPLACED CONNECTORS FOR BOTH FRONT SEATS., CHARGED $50.00 DEDUCTIBLE AS, AGAIN, THIS WAS A DIFFERENT REPAIR THAN THE LAST. I CONTACTED VW OF AMERICA'S CUSTOMER CARE AND THEY SAID I WOULD HEAR FROM A SUPERVISOR. THE SUPERVISOR E-MAILED THAT SHE WOULD CALL ME TODAY, JUNE 30, BUT I HAVE RECEIVED NO CALL. ON 6/28/2014 AIRBAG WARNING LIGHT CAME ON AGAIN AT 10:PM COULD NOT TAKE IT THE DEALERSHIP ON SUNDAY BECAUSE IT IS CLOSED, BUT WROTE TO THE SUPERVISOR ON SUNDAY. CALLED VW CUSTOMER CARE THIS MORNING. SAID SUPERVISOR WOULD CALL ME, BUT ALSO THAT MY CPO WARRANTY HAD EXPIRED AT MIDNIGHT JUNE 29, 2014. AS THIS IS AN ONGOING PROBLEM THAT BEGAN IN APRIL I EXPECT IT TO BE COVERED. IT SEEMS POSSIBLE THAT THIS RECURRENT ISSUE WITH THE AIRBAG WARNING LIGHT MAY INDICATE A POTENTIAL DANGER TO ME AND OTHER OWNERS OF THIS VEHICLE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10597781June 11, 2014EXTERIOR LIGHTING
THE HEAD LAMP ASSEMBLY OF THIS CAR IS CLEARLY UNSAFE. REPLACING THE CAR HEADLIGHT AND/OR HIGH BEAM BULB CAN RESULT IN LOOSENING OR BENDING THE METAL HOUSING THAT HOLDS THE BULB IN PLACE WHICH CAN RESULT IN A LOOSE BULB. A LOOSE BULB CAN BURN AND CAUSE A CAR FIRE. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0
- #10596865June 7, 2014POWER TRAIN
I WAS DRIVING SOUTHBOUND ON CONNECTICUT RTE 15 AT ABOUT 60 MPH ON THE AFTERNOON OF APRIL 8, 2014, WHEN MY ENGINE SUDDENLY RACED AND I LOST POWER TO THE DRIVE (FRONT) WHEELS. I COULD NOT MAINTAIN SPEED OR ACCELERATE; I COULD ONLY COAST. I WAS IN THE LEFT LANE OF THE TWO-LANE ROADWAY. I HAD TO COAST BETWEEN VEHICLES IN THE RIGHT LANE, OVER TO THE BREAKDOWN LANE. THIS WAS VERY DANGEROUS, AND MY VEHICLE COULD HAVE BEEN STRUCK. ONCE I CAME TO A STOP IN THE BREAKDOWN LANE, THE CAR WOULD NOT MOVE AT ALL. I HAD IT TOWED TO A REPAIR SHOP, WHERE I LEARNED THAT THE LEFT AXLE HAD POPPED OUT OF THE TRANSMISSION, AND THAT BOTH AXLES HAD TO BE REPLACED. NOTE THAT THERE WAS NO IMPACT OF ANY KIND THAT PRECIPITATED THE AXLE'S POPPING OUT. ALSO NOTE THAT I HAD ALWAYS HAD ALL SCHEDULED MAINTENANCE DONE IN A TIMELY FASHION. *TR
- Crash:
- No
- Fire:
- No
- Injuries:
- 0
- Deaths:
- 0