Volkswagen Passat Complaints (2003)

637 consumer complaints on file.

#10611205July 17, 2014
ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM, POWER TRAIN, STRUCTURE
CAR WAS CONSTANTLY GETTING THE PASSENGER SIDE (FRONT AND BACK) FLOODED W WATER DURING A RAIN STORM. HAD TO GET NEW BATTERY CLEANED OUT SUNROOF DRAINAGE. IT DIDN'T MATTER. WHENEVER IT RAINED THE BATTERY WOULD BE DEAD BECAUSE THE CONTROL MODULE WHICH IS THERE IS ALL MESSED UP SENDING MIXED MESSAGES. FINELY JUST DIED IN THE MIDDLE OF THE ROAD. NOT WORTH PUTTING MONEY INTO THE CAR. I PURCHASED THIS CAR LESS THEN A YEAR AGO AND HAD THIS PROBLEM AFTER THE FIRST RAIN AND WENT DOWN FROM THEIR. IM SO DISAPPOINTED HOPING BUYING A USED VW I WAS GOING TO BE SATISFIED BUT HAD NOTHING TROUBLE FROM DAY ONE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10594541May 28, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT AFTER STARTING THE VEHICLE, IT WOULD STALL. THE FAILURE WAS INTERMITTENT. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER, WHO DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND STATED THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 06V017000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 160,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10587422May 9, 2014
FUEL SYSTEM, GASOLINE
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THERE WERE GASOLINE FUMES EMITTING FROM OUTSIDE OF THE VEHICLE. THE FAILURE CONTINUED TO OCCUR OVER A PERIOD OF ONE WEEK. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC, WHO STATED THAT THE FUEL TANK NEEDED TO BE REPLACED. THE VEHICLE WAS NOT REPAIRED. THE CONTACT STATED THAT THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER 08V156000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE FAILURE CONTINUED TO OCCUR. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 108,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10585586April 29, 2014
FUEL SYSTEM, GASOLINE
WHILE DRIVING MY CAR REPORTED 1/4 TANK THAN ABRUPTLY SPURTING AND REPORTED AN EMPTY TANK, CAUSING ME TO PULL OVER ON THE HIGHWAY DUE TO NO FUEL IN TANK. THIS HAS HAPPENED MULTIPLE TIMES. *JS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10583614April 19, 2014
AIR BAGS, SEATS
ON SEPT 20 2013 MY WIFE SHOWED ME A SPRING THAT CAME FROM UNDER THE DRIVERS SEAT . IRONICALLY THE NEXT DAY THE AIRBAG LIGHT CAME ON AND WONT GO OFF . ABOUT A MONTH LATER A 2ND SPRING APPEARED IN THE FLOORBOARD .CAR WILL NOT PASS INSPECTION . VW REALLY NEEDS TO ADDRESS THIS . *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10578996April 10, 2014
ENGINE
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT A BURNING ODOR WAS COMING FROM THE ENGINE. THE CONTACT ALSO INDICATED THAT A FLUID LEAK WAS COMING FROM UNDER THE FRONT OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 140,000.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10577118April 3, 2014
FUEL SYSTEM, GASOLINE, ENGINE
SINCE AFTER THE DAY ONE OF THE PURCHASE MY CAR STARTED SHAKING, VIBRATING. I HAD TO HAVE COILS REPLACED. THE CAR STARTED RUNNING FOR 2 WEEKS THEN WHEN I WAS IN THE TRAFFIC IT STARTED SHAKING THEN STALLED. I WAS ABLE TO PULL OVER IN THE PARKING LOT. I HAD WIRING HARNESS AND COILS REPLACED AGAIN THIS TIME. THE CAR HAD STARTUP ISSUES AND THEN MECHANIC REPLACED CAMSHAFT SENSOR. AFTER 3 WEEKS SAME PROBLEM!!!! I WAS ON THE SIDE OF THE ROAD HAD TO BE TOWED. CHANGED SPARK PLUGS AND COILS BUT AFTER 2 MONTHS OH MY GOODNESS SAME PROBLEM NOW THEY THINK ECU IS FRIED COILS ARE BAD MAYBE FUEL PUMP NO ONE IS ABLE TO FIGURE OUT AND I CANT SPEND ANY MORE THOUSANDS OF DOLLARS ON A CAR IM STILL FINANCING. VERY DISAPPOINTED! I DON'T FEEL SAFE AT ALL ON THE ROAD AND IM SCARED TO CAUSE AN ACCIDENT BECAUSE OF THE STALLS ON THE ROAD. PLEASE HELP! FEEL VERY UNSAFE! *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10576527April 1, 2014
ENGINE
HOT STEAM(COOLANT) CAME OUT OF VENTS CAUSING POOR VISIBILITY AND MY DAUGHTER ALMOST GOT INTO AN ACCIDENT DUE TO THE STEAM FOGGED THE WINDSHIELD. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10573575March 19, 2014
STEERING, SUSPENSION, SERVICE BRAKES
I TOOK MY CAR TO VOLKSWAGEN DEALERSHIP TO FIND OUT WHY MY BRAKE LIGHT WAS ON AND WHY MY BRAKES WOULD FLUTTER AT TIMES WHEN USING THEM. I GOT ESTIMATE THAT MY BRAKE RESERVOIR WAS BAD AND THE SENSOR THAT IT WOULD BE OKAY TO DRIVE TILL I GOT FIXED IN A WEEK. I FAXED MY WARRANTY PAPERS TO DEALERSHIP TO FIND OUT TO SEE WHAT WAS COVERED..ON SATURDAY 5 DAYS LATER WHEN I WAS DRIVING 35 MILES AN HOUR TRIED TO STOP AND BRAKE PEDAL WENT TO FLOOR HAD NOTHING TO STOP ME BUT THE CAR IN FRONT OF ME. I WAS ISSUED A TICKET HAD MY CAR TOWED AND I. AM HAVING HEADACHES AND NECK PAIN WHICH I'M GETTING TREATED..I DON'T FEEL AS IF THAT CAR WAS SAFE TO NE DRIVING.. *TR
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#10565580February 24, 2014
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT WAS DRIVING 60 MPH WHEN THE VEHICLE STALLED WITHOUT WARNING. THE VEHICLE WAS COASTED OFF ROAD INTO A NEARBY PARKING LOT, AND WAS NOT TAKEN TO A DEALER OR INDEPENDENT MECHANIC FOR INSPECTION OR REPAIRS. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND INFORMED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN ID NUMBER: 07V375000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 200,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10561493January 25, 2014
STEERING, WHEELS
ON FRIDAY, JANUARY 10, 2014 I WAS ON MY WAY HOME ON BRADDOCK ROAD. IT WAS A RAINY DARK NIGHT AND SO THE TRAFFIC WAS MOVING AT LESS THAN THE SPEED LIMIT. AS I CAME ROUND THE BEND JUST PAST T.J. HIGH SCHOOL, I WENT OVER A DEEP POTHOLE THAT CAUSED DAMAGE TO MY CAR. MY STEERING WHEEL BEGAN TO RATTLE AND SHAKE AND I KNEW MY CAR WAS DAMAGED. I MANAGED TO GET HOME AND MY HUSBAND DECIDED WE NEEDED TO HAVE THE CAR CHECKED. THE MECHANIC AT VOLKS WERKS DISCOVERED THAT THE LEFT FRONT RIM WAS DAMAGED AND THE WHEEL ALIGNMENT WAS OFF. AFTER ALL THE WORKS WAS DONE TO GET MY CAR IN WORKING CONDITION IT COST US $997. THE POTHOLE WAS RECENTLY FILLED BECAUSE IT WAS A ROAD HAZARD. I WOULD LIKE TO KNOW HOW VA DOT CAN HELP US WITH THIS LARGE BILL. I AM WILLING TO PROVIDE YOU WITH THE NECESSARY DOCUMENTATION OR ADDITIONAL INFORMATION IF REQUESTED. THANK YOU. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10552097November 13, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT THE GEAR SHIFTER COULD INDEPENDENTLY SHIFT FROM PARK TO DRIVE WITHOUT THE CONTACT DEPRESSING THE BRAKE PEDAL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC FOR INSPECTION BUT THE CAUSE OF THE FAILURE COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE APPROXIMATE FAILURE MILEAGE WAS 103,000. ..UPDATED 12-26-13 *BF THE CONSUMER STATED PROPERTY DAMAGED RESULTED, DUE TO THE BRAKE FAILURE. UPDATED 12/30/13
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10547389October 9, 2013
FUEL SYSTEM, GASOLINE
FUEL PUMP FAILED WHILE I WAS DRIVING ON THE FREEWAY. IT WAS HIGHLY DANGEROUS AND MY CAR HAD TO BE TOWED. I GO TO THE DEALER AND FIND OUT THAT THERE WAS A FUEL PUMP FOR CERTAIN 2003 VW PASSATS BUT MY VIN NUMBER FOR MY CAR DID NOT FALL UNDER THE CATEGORY FOR THE RECALL AND THEREFORE VW HAD REFUSED TO REIMBURSE ME FOR FIXING THE FUEL PUMP. MY DEALER HAD TOLD ME THAT THEIR WERE SIMILAR CUSTOMER COMPLAINTS FOR ALL VW 2003 BUT UNFORTUNATELY MY CAR DIDN'T FALL UNDER THE RIGHT VIN. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10524079July 10, 2013
POWER TRAIN
TL* THE CONTACT OWNS A 2006 ACURA MDX. THE CONTACT STATED THE TRANSMISSION ON THE VEHICLE SHUTTERED WHILE DRIVING 40 MPH. THE CONTACT STATED THE SHUTTERED STOPPED WHEN HE TOOK HIS FOOT OFF OF THE ACCELERATOR PEDAL, BUT IT STARTED TO SHUTTER AGAIN WHEN IT WAS ENGAGED. THE SHUTTERING SEEMED TO OCCUR BETWEEN THIRD AND FORTH GEAR. THE VEHICLE WAS NOT INSPECTED BY A DEALER. THE FAILURE AND CURRENT MILEAGE WAS 66,000. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10513216May 23, 2013
SERVICE BRAKES, ELECTRONIC STABILITY CONTROL (ESC), ELECTRICAL SYSTEM
ABS MODULE FAILURE, ABS LIGHT ON BRAKE LIGHT BLINKING AND THEN ASR LIGHT ON, HAPPENS RANDOMLY, NO SPECIFIC REASON, DRY WEATHER, HUMID, DAY OR NIGHT. STILL COMES ON RANDOMLY, NO SPEEDING, PROBLEM GOES AWAY WHEN CAR IS TURNED OFF. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10510560May 3, 2013
FUEL/PROPULSION SYSTEM
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT WAGON. THE CONTACT STATED THAT AFTER PARKING THE VEHICLE, SHE NOTICED A LEAK FROM THE FUEL SYSTEM. THE LEAK WAS NOTICED ON TWO SEPARATE OCCASIONS. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC. THE VEHICLE WAS NOT REPAIRED AND THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT STATED THAT THE VEHICLE WAS NOT REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 02V026000 (FUEL SYSTEM, GASOLINE). THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10505576April 3, 2013
ENGINE
TL* THE CONTACT OWNS A 2003 VOLKSWAGEN PASSAT. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 65 MPH, THE ENGINE PRESSURE WARNING INDICATOR ILLUMINATED CONTINUOUSLY. THE FAILURE RECURRED TWELVE TIMES WITHIN THE SAME DAY. THE VEHICLE WAS TAKEN TO AN AUTHORIZED DEALER FOR DIAGNOSIS. THE TECHNICIAN STATED THAT THE ENGINE WOULD NEED TO BE REPLACED DUE TO EXCESSIVE OIL SLUDGE. THE VEHICLE HAD NOT BEEN REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE PROBLEM. THE APPROXIMATE FAILURE MILEAGE WAS 115,000.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10507005April 3, 2013
FUEL/PROPULSION SYSTEM, VEHICLE SPEED CONTROL, POWER TRAIN
ON OR ABOUT FEB. 1, 2013, I STARTED MY MANUAL-TRANSMISSION 2003 VOLKSWAGEN PASSAT GLS (V6) AND SHIFTED INTO REVERSE TO BACK OUT OF MY DRIVEWAY. AS SOON AS I TOOK MY FOOT OFF THE BRAKE, THE CAR LURCHED BACKWARD EVEN THOUGH I WAS NOT DEPRESSING THE ACCELERATOR PEDAL. I QUICKLY SHIFTED INTO NEUTRAL, ENGAGED THE PARKING BRAKE AND TURNED OFF THE IGNITION. WHEN I TRIED TO RESTART THE CAR, IT WOULD NOT START AND DID NOT START UNTIL ABOUT AN HOUR LATER. MY FIRST THOUGHT WAS THAT THE ACCELERATOR COULD HAVE BECOME LODGED UNDER THE FLOORMAT, BUT THAT WAS NOT THE CASE; NOR WAS IT THE CASE IN AT LEAST FOUR OTHER SIMILAR INCIDENTS. TWO OF THESE INCIDENTS TOOK PLACE AS I WAS DRIVING AT A LOW SPEED IN A RESIDENTIAL AREA. FORTUNATELY, THERE WERE NO PEDESTRIANS OR OTHER CARS AROUND ME AND I HAD THE PRESENCE OF MIND TO RECOGNIZE THE ISSUE, SHIFT INTO NEUTRAL AND PARK THE CAR. HOWEVER, I FEAR WHAT COULD HAPPEN IF THIS INCIDENT RECURRED WHEN I WAS AT AN INTERSECTION, RAILROAD CROSSING OR CROSSWALK. DESPITE REPEATED ATTEMPTS, MY MECHANIC HAS BEEN UNABLE TO REPLICATE THE INCIDENT OR IDENTIFY THE CAUSE. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10498287February 15, 2013
POWER TRAIN
I WAS DRIVING ON THE HIGHWAY AROUND 47-50 MPH ALL OF A SUDDEN I HEARD A STRONG HIT,AS IF SOMEONE HIT ME FROM THE REAR... THEN MY DASHBOARD STARTED FLASHING AND ALL THE TRANSMISSION GEARS GOT LOCKED UP, I WAS ABLE TO STOP THE CAR AND TURN IT OFF, FUNNY THING IS THIS HAPPENS DURING SUMMER ONLY WHEN IT'S HOT OUTSIDE OTHERWISE, I DON'T SEE IT... THIS CAN BE DANGEROUS. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10488819December 14, 2012
SEATS
WHEN I TURN MY HEATED SEAT ON THE DRIVER'S SIDE PAST LEVEL 1, THERE IS ONE SPOT ON THE SEAT THAT GETS PAINFULLY HOT. I USUALLY TURN THE HEAT OFF AT THAT POINT. TODAY I WAS SO COLD THAT I DIDN'T WANT TO TURN THE SEAT OFF, SO I PUT MY HAND BETWEEN THE SEAT AND MY LEG. WHEN I TOOK MY HAND OUT, IT SMELLED LIKE SMOKE. I CALLED VOLKSWAGEN, AND THEY DON'T HAVE ANY RECALL ON THESE SEATS. I THOUGHT THEY MIGHT MAKE A CONCESSION SINCE IT IS A POSSIBLE SAFETY ISSUE, BUT THEY WOULDN'T DO ANYTHING FOR ME. *TR
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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