Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#785018May 31, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
CONSUMER STATES VEHICLE SHAKES WHEN IDLE AT A LIGHT, CONSUMER STATES VEHICLE HAS BEEN IN FOR SERVICE MANY TIMES AND THE PROBLEM CONTIUES TO EXIST, POSSIBLY ENGINE RELATED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745912May 25, 2001
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SINCE I PURCHASE THIS CAR THERE HAS BEEN A BAD ODOR WHEN THE HEAT HAS BEEN TURNED ON, THE DEALER HAS TWICE TRIED TO FIX BY "CLEANING" THE SYSTEM. CANNOT USE HEATER BECAUSE OF THIS PROBLEM.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#745174May 10, 2001
SEAT BELTS:FRONT:ANCHORAGE
THE EXPLOSIVE IN THE SEAT BELT WENT OFF WHEN THE DOOR WAS CLOSED WHEN THE CAR WAS PARKED. INJURING THE DRIVER OF THE VEHICLE WITH EAR RINGING AND BRUSING. THE VEHICLE FILLED WITH SMOKE. THE DEALER TOLD ME THEY WONDER WHY THE AIRBAGS DIDN'T DEPLOY. NOW THEY WANT ME TO DRIVE THIS CAR AGAIN. *AK
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#744300April 20, 2001
TIRES
TIRE FAILURE. TIRE RIPPED FROM WHEEL. BY THE TIME THE CAR STOPPED, THE ENTIRE TIRE HOUSEING HAD SHREDDED OFF THE RIM.*AK (TIRESIZE: R195/65R15)( DOT NUMBER: TIRE SIZE: R195/65R15 )
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#886172April 18, 2001
ENGINE AND ENGINE COOLING:ENGINE:GASOLINE, UNKNOWN OR OTHER
WHILE TRAVELING ENGINE CHECK INDICATOR WOULD FLASH, AND SOON AFTER VEHICLE WOULD STALL. DEALER HAS BEEN NOTIFED. PLEASE PROVIDE FURTHER INFORMATION.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#785387April 5, 2001
POWER TRAIN
THE SPEEDOMETER DOES NOT READ CORRECTLY, THE SPEEDOMETER IS APPROXIMATELY 3 MPH HIGHER, READING 73 MPH WHEN ACTUALLY GOING 70 MPH, VOLKSWAGEN ACCEPTS AN ERROR OF UP TO 5 MPH AND WILL CORRECT PROBLEM FROM MANUFACTURING. *MJS
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#743228March 29, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
DURING WET WEATHER BRAKING, PEDAL IS NOT FIRM AND PRONOUNCED DELAY(2+ SECONDS)BEFORE BRAKES RESPOND TO DRIVER INPUT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#742699March 20, 2001
ENGINE AND ENGINE COOLING:ENGINE
I HAD TO REPLACE 2 OIL PANS WITHIN A WEEK APART DUE TO SMALL HOLE IN PAN. THEY TOLD ME IT WAS FROM DRIVER ERROR BUT I KNOW I DID NOT GO OVER ANYTHING TO MAKE HOLE. I WAS WILLING TO CONCEDE FIRST TIME AS I COULD NOT REMEMBER IF I HAD INDEED MAYBE HIT SOMETHING BUT A WEEK LATER IT HAPPENED AGAIN AND I HAD BEEN EXTREMELY CAREFUL. THE HOLE HAPPENED TO BE IN THE EXACT SAME SPOT AS BEFORE. THEY GAVE ME VERY HARD TIME AND WOULD NOT ALLOW ME TO TAKE BOTH OIL PANS WITH ME SO I COULD INVESTIGATE. I BOUGHT CAR FROM CHECKERED FLAG IN VIRGINIA BEACH BUT LIVE IN TEXAS AND THESE EVENTS OCCURRED HERE IN TX. I WENT TO AUTOBAHN VW IN FORT WORTH,TX FOR REPAIRS. PLEASE HELP.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#882319March 7, 2001
AIR BAGS:SIDE/WINDOW
VEHICLE WAS INVOLVED IN A SIDE IMPACT COLLISION. LEFT SIDE AIRBAG MADE CONTACT WITH "LEFT CENTER PILLAR POST" WHICH RUPTURED AIRBAG, RELEASING GASSES INTO VEHICLE. CONSUMER HAS EXPERIENCED VISION PROBLEMS AFTER THIS INCIDENT. *AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#740289February 1, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKES FADE TERRIBLY IN WET WEATHER. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740317February 1, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
BRAKING POWER GREATLY REDUCED IN THE RAIN. TAKES A COUPLE OF SECONDS FOR THE BRAKES TO WORK AFTER APPLYING BRAKES. THE BRAKE PEDAL DROPS QUITE FAR BEFORE YOU CAN FEEL THE BRAKES START TO WORK. THIS IS NOT A MATTER OF REDUCED TIRE GRIP. SEE THE FOLLOWING LINKS: HTTP://WWW.CLUBB5.COM/DISCUSSIONFORUMS/INDEX.HTM AND HTTP://WWW.AUDIWORLD.COM/FORUM/M/A4/MSGS/233090.PHTML. TO MY KNOWLEDGE, THE PASSAT AND A4 HAVE THE SAME OR SIMILAR BRAKING SYSTEMS. THIS PROBLEM ONLY OCCURS IN THE RAIN AND DID NOT OCCUR WHEN THE CAR WAS NEW. BEING IN SOUTHERN CALIFORNIA I DO NOT DRIVE IN THE RAIN VERY OFTEN BUT IT IS STILL ALARMING THAT I AM HAVING THIS TROUBLE. I HAVE BEEN DRIVING FOR 16 YEARS AND THIS IS THE FIRST TIME I HAVE EXPERIENCED THIS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740124January 30, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WHEN IT RAINS, THERE IS A 3+ SECOND DELAY BEFORE THE BRAKES ENGAGE. THIS CAR IS IDENTICAL TO THE AUDI A4 (SAME PLATFORM AND BRAKE SYSTEM) WHICH CURRENTLY HAS A DEFECT INVESTIGATION OPEN. THE PASSAT SHOULD BE INCLUDED IN THIS INVESTIGATION (BOTH CARS ARE "B5" PLATFORM CARS). *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740126January 30, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
WET BRAKING IS POOR - AT HIGHWAY SPEEDS IN RAIN AT NEAR-FREEZING TEMPERATURES, BRAKE PEDAL APPLICATION RESULTS IN A LAG TIME BEFORE BRAKING BEGINS. OCCURS WHEN ROADS ARE WET, NOT ICY. PROBLEM VANISHES IF BRAKES ARE APPLIED FIRST TO "DRY" THEM AND THEN APPLIED, BUT CAN'T ALWAYS PLAN FOR THAT. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740136January 30, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
VERY POOR WET BRAKING. CAR IS NOT PREDICTABLE WHEN BRAKING.. DRIVING UP INTERSTATE 83 IN MARYLAND, NO STANDING WATER ON ROAD, JUST WET RAINING CONDITIONS. I ATTEMPTED TO BRAKE SUDDENLY AND CAR PULLED TO LEFT. OTHER OCCASIONS CAR HAD HAD SUBSTANTIAL DECREASE IN BRAKING CAPABILITY WHEN WET. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740195January 30, 2001
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE HAD THIS PROBLEM OCCURRING CONSISTANTLY WHEN IN RAIN/SNOW. INITALLY THE BRAKE PEDAL GOES TO THE FLOOR, BUT AFTER A 1-2 SECOND BRAKE APPLICATION, BRAKE PEDAL FEEL RETURNS TO NORMAL. THIS IS A FRIGHTENING SITUATION, CONSIDERING THE EXTRA CAUTION REQUIRED DURING ADVERSE WEATHER.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740197January 30, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
I HAVE HAD THIS PROBLEM OCCURRING CONSISTANTLY WHEN IN RAIN/SNOW. INITALLY THE BRAKE PEDAL GOES TO FLOORBOARD. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#740044January 28, 2001
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
SUSPICIOUS REPAIRS DENIED WARRANTY COVERAGE; THREATS OF UNSAFE CONDITION FORCED IMMED. REPAIRS; NUMEROUS GRIEVANCES DUE TO DESPICABLE SERVICE TREATMENT; ADDITIONAL DAMAGE SUSTAINED WHILE AT DEALER; NO ACCIDENTS OR WARNINGS THAT BRAKE LINE FAILURE WAS IMMINENT AS CLAIMED BY VWOFA SERVICE DEPARTMENTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#738203December 23, 2000
SEATS:FRONT ASSEMBLY:RECLINER
WAS INVOLVED IN A COLLISION THAT SANDWICHED MY CAR BETWEEN TWO VEHICLES.THE SEATBACK ON THE DRIVER SIDE(THE ONLY OCCUPIED SEAT).WENT BACKWARDS FROM A NEAR UPRIGHT POSITION TO APPROX 45 DEGREES.ALSO THE LUMBAR SUPPORT COLLAPSED ON THE LEFT SIDE.*AK
Crash:
Yes
Fire:
No
Injuries:
1
Deaths:
0
#737794December 14, 2000
AIR BAGS
NO SUMMARY LISTED FOR ABOVE VEHICLE. *AK
Crash:
Yes
Fire:
No
Injuries:
2
Deaths:
0
#737530December 8, 2000
FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM
SULFUR DEPOSITS COLLECT ON SENDING UNITS CAUSING FUEL TO BE READ AS EMPTY WHEN TANK COULD BE EMPTY OR FULL. CAR WILL IMMEDIATELY SHUT OFF WHEN THIS OCCURS. THIS PROBLEM WAS A RECALL ISSUE BEGINNING IN JUNE OF 2000 FOR ALL 4MOTION PASSATS. I WAS NOT NOTIFIED OF THIS RECALL AT THE PURCHASE OF MY VEHICLE IN JULY OF 2000 NOR WHEN I BROUGHT THE CAR IN INTIALLY FOR THIS PROBLEM. ON SECOND VISIT TO LOCAL DEALER WAS A RECALL MENTIONED, BUT NOTHING WAS FIXED. I WAS INFORMED BY DEALER TO MONITOR FUEL LEVEL AT CERTAIN MILEAGE. ORIGINALLY 250 MILES, WHICH THEN DECREASED TO 200 AND THEN CURRENTLY 150 DUE TO LAST INCIDENT OF CAR FAILURE AGAIN. DEALER HAS BEEN NOTIFIED OF PROBLEM AND CAR WAS TAKEN INTO DEALERSHIP ON 10/26, 11/1, 11/28 AND WAS TO BE FIXED 12/2. PROBLEM NOT FIXED. WRONG PART WAS INSTALLED IN CAR. THEREFORE, I WILL BE HAVING TO TAKE CAR IN FOR A ADD'TL VISIT WHEN CORRECT PART ARRIVES AT DEALERSHIP. I AM TO WAIT FOR NOTIFICATION FROM THE DEALER WHEN PART WILL BE DELIVERED AND READY. RECENTLY FOUND ON WEBSITE THAT THIS PROBLEM HAS BEEN RENDERED BY THE NHTSA AS POSSIBLE TO CAUSE A CRASH. ONCE I NOTIFIED DEALER OF THIS, A RENTAL CAR WAS THE OFFERED, BUT AT NO OTHER TIME WAS A LOANER CAR OFFERRED EVEN WITH THE RECALL STATING SUCH A CLAIM. PROPER FOLLOW UP HAS NOT BEEN DONE IN REGARDS TO MY SITUATION AND I AM SEEKING A NEW CAR. I WOULD LIKE DEALER TO BUY BACK CAR AND ACKNOWLEDGE THE DEFAULT OF THIS CAR OR I REFUNDED THE PURCHASE PRICE OF THE CAR AS JUST COMPENSATION. THE PROBLEM HAS CAUSED MYSELF TO SUFFER LOST WAGES DUE TO TIME LOST AT WORK AND PLACED ME IN SEVERAL SAFTEY HAZARDS. ON THE FIRST INCIDENT MY VEHICLE STOPPED WHILE DRIVING ON THE FREEWAY AT 65MPH AND I HAD TO PULL OVER ON THE SIDE OF THE ROAD. I CALLED ROADSIDE ASSISTANCE THROUGH VOLKSWAGEN ON MY CELLULAR PHONE AND THE EMPLOYEE ARRIVED, REQUESTING $10 BECAUSE THE PROBLEM WAS GAS RELATED, ALTHOUGH I HAD JUST FILLED UP MY TANK THE DAY BEFORE AND HAD NOT DRIVEN MORE THAN 30 MILES THAT DAY OR THE PREVIOUS ONE. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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