Volkswagen Passat Complaints (2000)

507 consumer complaints on file.

#10162391July 14, 2006
EQUIPMENT:ELECTRICAL, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL
THE ENGINE LIGHT HAS BEEN ON FOR A WHILE. I HAD THE CATALYTIC CONVERTER REPLACED LAST YEAR IN 08/05 WHEN IT INITIALLY OCCURRED. THE PROBLEM WENT OFF. IT CAME BACK ON JUST YESTERDAY 07/11/2006. THE MESSAGE SAYS IT IS EMISSION WORKSHOP. I HAVE NOT TAKEN IT TO A VW DEALER, HOWEVER, I SUSPECT IT IS THE SAME CATALYTIC CONVERTER PROBLEM. ANOTHER PROBLEM I HAVE HAD IS THE STOP - BRAKE FAULT MESSAGE. THE ABS LIGHT IS ON WHILE THE BRAKE LIGHT IS ILLUMINATING. I HAVE TAKEN MY CAR TO TWO DIFFERENT INDEPENDENT MECHANICS TO CHECK ON THE ISSUES. THEY MENTIONED THAT THE BRAKE PADS WERE ALL FINE. AND SO WAS THE FLUID BRAKE RESERVOIR LEVEL. THEY WERE GUESSING IT WAS ELECTRICAL PROBLEM OR ABS SENSOR PROBLEM. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161766July 7, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS COMPUTER FAILURE. NO EVENTS LEADING TO ITS FAILURE IT JUST SHUT DOWN ONE DAY AND THE ABS LIGHT HAS BEEN ON SINCE. FAILURE = NO ABS, DEALER WANTS OVER $1000 TO REPLACE ENTIRE SETUP HOWEVER THE PUMP IS OK THE COMPUTER IS GONE. CURRENTLY WAITING FOR A CHEAPER FIX OR POSSIBLE RECALL. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161456July 5, 2006
AIR BAGS
PREMATURE DRIVER'S SIDE AIR BAG FAILURE. I HAVE RECEIVED AN AIR BAG FAULT' WARNING CODE. FURTHER DIAGNOSTICS HAVE INDICATED THAT REPLACEMENT OF THE DRIVER'S SIDE AIR BAG IS NECESSARY. THIS ON A 6-YEAR-OLD VEHICLE. CONSIDERING THAT THERE ARE VEHICLES 3 TIMES AS OLD THAT ARE STILL ON THEIR ORIGINAL AIR BAGS, I WOULD CONSIDER THIS FAILURE UNACCEPTABLE. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10161541July 5, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY
STEERING TIE RODS AND FRONT SUSPENSION ARE WORN OUT ON VW PASSAT MAKING STEERING VERY INACCURATE AND IN A STATE OF CONSTANT STEERING INPUT TO MAINTAIN STRAIGHT DIRECTION OF VEHICLE. AFRAID THIS WILL LEAD TO AN ACCIDENT. CAR HAS ONLY 82,000 MILES ON IT AND THIS IS THE FIRST TIME I HAVE EVER HEARD OF SUCH COMPLETE IMPENDING FAILURE OF A FRONT SUSPENSION. I UNDERSTAND THAT THIS IS COMMON IN PASSATS. IT SEEMS TO ME THIS IS A DESIGN FLAW THAT SHOULD BE CORRECTED. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10159858June 14, 2006
ENGINE AND ENGINE COOLING
2000 PASSAT GLS 4-MOTION V6 HAS BEEN REGULARLY SERVICED. OIL CHANGES EVERY 3000 MILES. AT APPX 65000 MILES, WITH NO WARNING, THE CAR OVERHEATED WHILE IDLING (IT HAD BEEN IDLING FOR LESS THAN 8 MINUTES, IT WAS ONLY 50 DEGREES OUTSIDE, THE COOLANT HAD BEEN CHECKED A FEW WEEKS PREVIOUS AT THE CAR'S LAST OIL CHANGE). THE TEMPERATURE GAUGE IN THE DASH MAXED OUT AND STEAM AND SMOKE STARTED ISSUING FROM UNDER THE HOOD. TURNED THE CAR OFF & LET IT COOL FOR APPX 20 MINUTES BEFORE OPENING HOOD. CHECKED COOLANT, IT HAD COMPLETELY BOILED AWAY. REPLACED COOLANT, LET CAR CONTINUE TO COOL FOR APPX ANOTHER 1.5 HRS. STARTED CAR AND DROVE IT (SLOWLY) TO A GARAGE SPECIALIZING IN EUROPEAN CARS. (MY REGULAR MECHANIC.) REPLACED THE WATER PUMP AND THERMOSTAT, BOTH OF WHICH HAD STOPPED WORKING. VW RECOMMENDS THAT THE TIMING BELT BE REPLACED AT 80000 MILES. MECHANIC TOLD ME THAT THE TIMING BELT LOOKED SIGNIFICANTLY WORN AND THAT IT SHOULD BE REPLACED NOW FOR FEAR IT MIGHT BREAK BEFORE THE REGULARLY SCHEDULED REPLACEMENT. REPLACED TIMING BELT. TOTAL COST OF REPLACING WATER PUMP, THERMOSTAT AND TIMING BELT: $725. DUE TO EXCESSIVE ENGINE TEMPERATURE FROM THE WATER PUMP AND THERMOSTAT FAILURE, PISTONS AND VALVES IN ENGINE NOW KNOCK AND ENGINE IS NOISY, PARTICULARLY WHEN FIRST STARTED. ENGINE NO LONGER SEEMS TO BE AS RESPONSIVE, POWER WISE, AS IT WAS PREVIOUSLY. 65000 MILES SEEMS A BIT YOUNG TO BE EXPERIENCING A WATER PUMP FAILURE. THE FACT THAT THE ENGINE OVERHEATED SO QUICKLY AND WITH NO PRIOR INDICATION OF AN IMPENDING PROBLEM, AND THAT THIS RESULTED IN SUCH STRESS TO THE ENGINE LEADS ME TO BELIEVE THAT THERE MAY HAVE BEEN A DESIGN FLAW INVOLVED. (HAVE HAD WATER PUMPS GO OUT IN OTHER CARS, BUT NEVER PRIOR TO 80000 MILES, NEVER IN UNDER 8 MINUTES AND NEVER WITH SUCH DIRE RESULTS AND HIGH REPAIR COSTS. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10159883June 14, 2006
EXTERIOR LIGHTING:HEADLIGHTS, VISIBILITY:POWER WINDOW DEVICES AND CONTROLS, ELECTRICAL SYSTEM, SUSPENSION:FRONT:CONTROL ARM, SERVICE BRAKES, HYDRAULIC, POWER TRAIN:AUTOMATIC TRANSMISSION
9/2003: HEADLIGHTS AIMED INCORRECTLY; ROAD WASN'T ILLUMINATED. WITHIN 2 WKS, 1 OF THE BULBS BURNED OUT. WITHIN A WEEK OF THE 1ST, THE 2ND BULB BURNED OUT. COST TO HAVE HEADLIGHTS REPOSITIONED & BULBS REPLACED: $267. 9/2003: REAR TAIL LIGHT OUT. COST TO HAVE BULB REPLACED BY MECHANIC: $32.50. 11/2003: BOTH REAR WINDOWS OFF TRACK. COST TO TEAR DOORS APART & FIX: $159.75. 12/2003: ELECTRICAL PROBLEMS WITH FRONT POWER WINDOWS. NEVER KNOW IF WINDOW WILL GO UP OR DOWN. 2004: HAD CAR IN FOR (AT LEAST) 3 DIFFERENT DASHBOARD WARNING CODES. ONE HAD SOMETHING TO DO WITH FUEL, OR THE FUEL TANK OR SOMETHING. AFTER SOME TRIAL AND ERROR ON MY MECHANIC'S PART, DISCOVERED THAT UNSCREWING AND TIGHTLY RESCREWING GAS CAP FIXED THE PROBLEM. COST TO DIAGNOSE AND "FIX": $165. HAD (AT LEAST) TWO OTHER WARNING CODES IN 2004 THAT REQUIRED ME TO TAKE THE CAR IN. 6/24/2005: HAD BEEN HEARING CRUNCHING SOUND FROM FRONT RIGHT PORTION OF CAR THAT WAS PARTICULARLY APPARENT WHEN HITTING A POTHOLE, A DIP IN THE ROAD OR ATTEMPTING A TIGHT 360 TURN. MECHANIC (SPECIALIZING IN EUROPEAN CARS) IDENTIFIED A BAD CONTROL ARM. COST OF REPAIR & ALIGNMENT: $713.70. COST OF RENTAL CAR: $100.88. TOTAL: $814.58. NOTE: THE LEFT SIDE HAS BEEN MAKING THE SAME SOUND SINCE 12/2005. HAVE NOT YET REPAIRED IT. 10/24/05: CAR STARTED GOING DEAD INTERMITTENTLY. THE CAR HAD LESS THAN 60000 MILES ON IT. REPLACED BATTERY FOR $106.50. 1/2006: TEMP GAUGE MAXED OUT, COOLANT BOILED OVER, SMOKE & STEAM ISSUED FROM HOOD IN LESS THAN 8 MINUTES AT IDLE. COOLED CAR FOR 2L HOURS, REPLACED COOLANT AND DROVE TO MECHANIC, WHO REPLACED THERMOSTAT, WATER PUMP & TIMING BELT. COST: $725. 2/2006: BRAKES ARE SPONGY AND PROVIDE NO RESISTANCE UNTIL NEARING THE FLOOR. MECHANIC SAYS ROTORS AND BRAKE PADS ARE FINE. 6/2006: TRANSMISSION GETS STUCK IN 1ST GEAR. MUST STOP THE CAR, TURN IT OFF AND THEN RESTART. THIS IS AN ELECTRICAL PROBLEM AND IS GOVERNED BY THE COMPUTER. COST TO FIX: UNKNOWN. 6/2006: FRONT WINDOW NOW OFF TRACK. HAVE NOT YET FIXED IT. *NM
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10158146May 24, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
ABS CONTROL MODULE FAILURE ON 2000 VW PASSAT. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156897May 5, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
WITH 47,000 MILES ON MY VW PASSAT, THE ABS MODULE FAILED WITH NO WARNING. FOLLOWING THE INSTRUCTIONS IN THE OWNERS MANUAL (WHICH STATE THAT THE CAR IS UNSAFE TO DRIVE WITHOUT OPERATIONAL ABS) I HAD THE MODULE REPLACED AT AN OUT OF POCKET COST OF $750. $500 OF THIS COST WAS THE "NEW AND IMPROVED" MODULE. THIS APPEARS TO BE A VERY COMMON ISSUE WITH THIS MODEL OF PASSAT, AND PASSING THIS COST ONTO THE CONSUMER IS UNACCEPTABLE. I'VE READ MANY POSTS ONLINE FROM OWNERS THAT AREN'T REPAIRING THIS ISSUE DUE TO COST, WHICH AS VW STATES, ISN'T SAFE. VW SHOULD BE DOING SOMETHING TO OFFSET THE COSTS OF THESE REPAIRS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156762May 3, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM MALFUNCTION. ABS CONTROL MODULE NEEDED REPLACEMENT DUE TO ECU DEFECT OR FAILURE. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156651May 2, 2006
ENGINE AND ENGINE COOLING
I AM THE ORIGINAL OWNER OF A 2000 VW PASSAT, 4 CYL. ON 3/24/06, THE DEFROST NO LONGER WORKED PROPERLY IN THE VEHICLE. PINKISH-ORANGE COOLANT STARTED SPRAYING OUT ON MY FEET WHILE DRIVING, WHITE SMOKE CAME SPILLING OUT OF THE VENTS & THE COOLANT SPREAD ITSELF THICK ON THE INTERIOR OF THE WINDSHIELD & WINDOWS. THIS LEFT IT CLOUDY & I HAD TO PULL THE VEHICLE OVER AND WIPE THE WINDOWS WITH CLEANER AND PAPER TOWELS. WITH IT BECOMING IMMEDIATELY CLOUDY, I LOST VISIBILITY OF THE CARS IN FRONT OF ME. COOLANT ALSO LEAKED ONTO THE PASSENGER FLOOR BOARD/MAT. I IMMEDIATELY LOOKED ONLINE FOR FEEDBACK AND FOUND IT COULD POSSIBLY BE A CRACKED HEATER CORE (WHICH IS NOT COVERED UNDER MY EXTENDED WARRANTY). I TOOK IT BY A VW DEALER FOR A DRIVE BY DIAGNOSIS, IT WAS CONFIRMED IT WAS THE HEATER CORE. I CONTACTED VW OF AMERICA IMMEDIATELY TO NOTIFY THEM OF THIS PROBLEM AND ASKED IF THEY COULD ASSIST WITH 50%-100% OF THE REPAIRS BECAUSE IT WAS A REPORTED PROBLEM EVERYWHERE. VW CUSTOMER CARE SAID I NEEDED TO SET UP A DIAGNOSIS APPT WITH THE VW DEALER, WHICH WAS ON 4/24/06. 10 MINUTES AFTER I DROPPED MY CAR OFF, MY SERVICE CONSULTANT RUSSELL DILLEY W/MIRAMAR VW IN SAN DIEGO, CA CALLED MY CELL PHONE AND SAID "YES IT IS THE HEATER CORE". PRIOR TO LEAVING MY CAR WITH HIM, HE BELIEVED IT TO BE A CRACKED HEATER CORE, JUST WITH MY FEW SYMPTOMS EXPLAINED AND HE SAID HE HAS SEEN THIS PROBLEM MANY TIMES BEFORE AND HE CONFIRMED VW OF AMERICA HAD COVERED THE COST OF THE REPAIRS. I NOTIFIED VW OF AMERICA CUSTOMER CARE THAT THE DIAGNOSIS WAS PERFORMED AND READY. I HAD TO PAY $99.00 FOR THE SO CALLED ONE HOUR DIAGNOSIS APPT, EVEN THOUGH IT WAS CONFIRMED IN 10 MINUTES. CUSTOMER CARE SAID THEY WOULD CONTACT ME WITHIN 48 HOURS TO LET ME KNOW THEIR DECISION W/THE ASSISTANCE OF THE REPAIR. I RECEIVED A CALL YESTERDAY 5/1/06 FROM MARLINA, SHE SAID VW OF AMERICA WILL NOT BE ABLE TO ASSIST WITH THE REPAIR OF THE CRACKED HEATER CORE BECAUSE OF THE AGE OF THE VEHICLE & THE MILEAGE. YEAR 2000, MILEAGE 89K. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10156096April 25, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS LIGHT AND BRAKE FAILURE WARNING LIGHT PROBLEM ON MY 2000 VW PASSAT WAGON. RESEARCH SHOWS THIS IS A COMMON PROBLEM AND SHOULD BE INCLUDED IN A RECALL. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152921March 16, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP:CONTROL UNIT/MODULE
FAILURE OF ABS BRAKE SYSTEM COMPUTER. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10152255March 8, 2006
EXTERIOR LIGHTING:BRAKE LIGHTS
THE 2000 VOLKSWAGEN PASSAT IS DESIGNED SO THAT THE OWNER/OPERATOR CANNOT CHANGE THE TAIL LIGHT BULBS. IT MUST BE TAKEN TO A MECHANIC. TO QUOTE FROM THE OPERATOR'S MANUAL: IT IS BECOMING MORE AND MORE DIFFICULT TO REPLACE VEHICLE LIGHT BULBS SINCE IN MANY CASES, OTHER PARTS OF THE CAR MUST FIRST BE REMOVED BEFORE YOU ARE ABLE TO GET TO THE BULB......FOR YOUR SAFETY, WE RECOMMEND THAT YOU HAVE YOUR AUTHORIZED VOLKSWAGEN DEALER REPLACE ANY BULBS SINCE YOUR DEALER HAS NECESSARY TOOLS, THE CORRECT BULBS, AND THE EXPERTISE. SUPPOSE I AM ON A LONG DRIVE OVER THE WEEKEND, MILES FROM HOME, AND THE TAIL LIGHTS BURN OUT. I CANNOT REPLACE THEM, EVEN IF I HAVE THE CORRECT BULBS, CONSEQUENTLY I WOULD HAVE TO DRIVE HOME WITHOUT TAIL LIGHTS OR BRAKE LIGHTS. THAT IS A SAFETY HAZARD. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10151287February 27, 2006
ENGINE AND ENGINE COOLING:ENGINE
WHILE DRIVING MY 2000 PASSAT, THE STOP ENGINE LIGHT CAME ON TO NOTIFY ME THAT THERE WAS A PROBLEM WITH OIL PRESSURE. THERE WAS NOTHING PRIOR TO THIS WARNING THAT WOULD HAVE LEAD ME TO BELIEVE THAT THERE WAS A PROBLEM. NO ODD NOISES IN THE CAR AND IT WAS DRIVING FINE. I TOOK THE CAR TO THE DEALER AND WAS INFORMED THAT THE ENGINE WAS TOTALED AND IT NEEDED TO BE REPLACED AT A COST OF $7,000. I DID FIND OUT THAT IN AUGUST OF 2004, VW OF AMERICA ISSUES A SERVICE NOTICE TO ALL THE SERVICE DEPARTMENTS THAT DUE TO A MALFUNCTIONING FUEL PUMP, OIL SLUDGE MAY BUILD UP IN THE ENGINE, ULTIMATELY LEADING TO ENGINE FAILURE. THIS WAS NOT SENT TO ANY OF THE VEHICLE OWNERS. IN THE NOTICE, VWOA SAID THAT THEY WOULD EXTEND THE WARRANTY OF THE CAR AND REPLACE THE MOTOR, ONLY IF THERE WAS PROOF THAT THE OIL WAS CHANGED EVERY 5000 MILES. BECAUSE I HAVE GAPS IN MY OIL CHANGES WITH THE DEALER, THEY WILL NOT HONOR THIS EXTENDED WARRANTY AND ARE TRYING TO CHARGE ME FOR THE NEW MOTOR. I'VE HAD THE CARE IN A NUMBER OF TIMES BETWEEN AUGUST OF 2004 AND FEBRUARY 19, 2006 WHEN THE LIGHT CAME ON AND WAS NEVER NOTIFIED THAT THERE MAY BE A PROBLEM. I ASKED THE SERVICE MANAGER AT THE DEALER WHY I WASN'T NOTIFIED OF THIS ISSUE AND HE SAID THAT VWOA ISSUES A NUMBER OF SERVICE MEMOS AND WAS HE TO TELL ALL OF THE CUSTOMERS EVERYTIME ONE WAS ISSUED. HAD I BEEN NOTIFIED THAT THIS MIGHT BE THE END RESULT OF THE OIL PUMP NOT BEING REPLACED IN 2004, I WOULDN'T BE IN MY CURRENT SITUATION. I HAVE READ A NUMBER OF WEB POSTS WITH PEOPLE THAT HAVE HAD SIMILAR PROBLEMS WITH THEIR LOCAL DEALERS AND VWOA. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150715February 21, 2006
ENGINE AND ENGINE COOLING:ENGINE
OIL SLUDGE BUILD UP IN ENGINE. 2000 VOLKSWAGEN PASSAT 1.8 TURBO 4 CYLINDER 49000. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150762February 21, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
THE ANTILOCK BRAKING SYSTEM ON MY 2000 VW PASSAT FAILED WITHOUT WARNING AT ONLY ABOUT 61,000 MILES. I HAVE CHECKED VARIOUS WEBSITES AND FOUND THAT ABS FAILURES ON VOLKSWAGENS FROM THIS ERA ARE EXTREMELY COMMON--SO COMMON IN FACT THAT AN ENTIRE INDUSTRY HAS SPRUNG UP TO REBUILD THE DEFECTIVE BOSCH ABS SYSTEMS IN VW'S AND AUDIS. ALTHOUGH THERE WAS NO ACCIDENT OR INJURY AS A RESULT OF THIS FAILURE I STILL RECEIVED AN ALARMING MESSAGE ON THE DASHBOARD TO STOP WHILE IN THE LEFT LANE OF THE NJ TURNPIKE IN HEAVY TRAFFIC AND THAT COULD HAVE CAUSED A SERIOUS ACCIDENT. THERE'S ABSOLUTELY NO EXCUSE FOR A FAILURE LIKE THIS AT SUCH LOW MILEAGE TO BE SO COMMON. *NM
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10150012February 11, 2006
STEERING:LINKAGES:TIE ROD ASSEMBLY, SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP, SUSPENSION
MY 2000 VW PASSAT WITH 60,000 MILES HAS 2 SERIOUS AND EXPENSIVE PROBLEMS FIRST ONE WAS WHEN I NOTICED A LOUD POPPING NOISE ON BUMPS AND STEERING WAS VERY UNSTABLE ON BUMPS. TOOK IT TO A SHOP AND THEY TOLD ME IT WAS THE CONTROL ARMS AND TIE ROD ENDS AND THAT BOTH WERE DEALER ITEMS. SO UPON GOING TO THE DEALER THEY TOLD ME THEY NEEDED $90 DOLLARS BEFORE THEY COULD EVEN LOOK @ IT. SO I SAID NO BUT HOW MUCH ARE THE PARTS AND TURNS OUT THERE MORE THAN $500 DOLLARS. THREE WEEKS LATER MY ABS LIGHT AND ASR LIGHT COMES ON AND IT READS IN THE MIDDLE OF THE DASH TO STOP! BRAKE FAULT SO READING THIS WITH MY FAMILY IN THE CAR I IMMEDIATELY PULL OVER FIND OUT WHERE THE NEAREST VW DEALER IS AND ASK THEM TO INSPECT THE PROBLEM. WELL THAT WAS EASIER SAID THAN DONE FIRST THEY WANTED THE $90 DOLLARS AGAIN BEFORE THEY WOULD LOOK AT IT AND SINCE I DIDN'T HAVE THE MONEY THERE WAS NOTHING THEY COULD DO! NOTHING THEY CAN DO!! THAT'S CRAZY!! AFTER ARGUING WITH THEM ON WHY THEY DON'T WANT TO LOOK AT IT BUT IT COULD CAUSE A SERIOUS ACCIDENT THEY SAID THERE'S NO IMMEDIATE PROBLEM ITS OK TO DRIVE BUT IT COULD BE THE ABS MODULE OR THE DASH CLUSTER ITS SELF. SO I ASKED THE PRICE ABS $1200 DOLLARS NEW DASH OVER $700 AND THAT'S NOT INCLUDING LABOR.. SO SORRY TO SAY BUT VW LOST A CUSTOMER WITH ME AND MY FAMILY AND FRIENDS. THE CAR IS JUST TO NEW FOR THIS TYPE OF STUFF TO HAPPEN THERE SHOULD BE A RECALL ON THIS BECAUSE I KNOW IM NOT THE ONLY ONE. AND JUST TO ADD, MY OLD CAR WHICH I HAVE TO DRIVE NOW SINCE I DON'T HAVE THE MONEY TO FIX THE PROBLEMS WITH THE VW IS A HONDA PRELUDE WITH 185,000 MILES AND STILL NO PROBLEMS. *JB
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148967January 30, 2006
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
DT*: THE CONTACT STATED THE VEHICLE WAS PARKED FOR OVER AN HOUR, WHEN THE HEAT SHIELD ON THE TOP OF THE EXHAUST SYSTEM BEGAN TO SMOLDER. NO INDICATOR LAMP ILLUMINATED PRIOR TO THE PROBLEM. THE FIRE DEPARTMENT WAS NOTIFIED AND CAME, ALTHOUGH NO FLAMES ERUPTED. THE FIRE DEPARTMENT COULD NOT DETERMINE THE CAUSE OF THE SMOKE. HOWEVER, AN INDEPENDENT MECHANIC INSPECTED THE VEHICLE AND DISCOVERED THE CAUSE OF THE SMOKE WAS THE HEAT SHIELD.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#10148973January 30, 2006
SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP
ABS BRAKING SYSTEM FAILURE FOR 2000 1.8T PASSAT WITH MANUAL TRANSMISSION. PROBLEM HAS YET TO BE FIXED.*AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10148415January 23, 2006
ENGINE AND ENGINE COOLING:ENGINE
PURCHASED A USED CAR FROM DAN PERKINS CHEVROLET, IN MILFORD, CT ON MARCH, 18, 2004.I WAS ADVISED BY THE SALESMAN, JOHN ALMEIDA, THAT THE CAR CAME IN AS A TRADE FROM A GIRL WHO BOUGHT CARS FROM HIM ALL THE TIME AT DAN PERKINS. UPON FURTHER INVESTIGATION I FOUND THE CAR WAS PURCHASED BRAND NEW FROM A COUPLE IN MASSACHUSETTS AND THAT DAN PERKINS PURCHASED IT AT AN AUCTION. WHEN I PICKED THE CAR UP AND DROVE IT HOME THE ENGINE LIGHT WAS ON/THE LIGHTER DID NOT WORK/THE TIRES WERE BALD, AND THE 6 DISC CD CHANGER WAS NOT IN THE CAR. WHEN I CONTACTED THE SALESPERSON, JOHN ALMEIDA, AND THE USED CAR MANAGER, THEY STATED THEY FIXED EVERYTHING, BUT THAT THEY WERE NOT RESPONSIBLE FOR THE CD CHANGER, I WROTE A LETTER TO DAN PERKINS HIMSELF, AND HE GAVE ME A NEW ONE BECAUSE IT WAS ADVERTISED WITH THE CD CHANGER. WHEN MY OIL LIGHT CAME ON I BROUGHT IT TO CURRAN VOLKSWAGEN IN STRATFORD, CT. THEY ADVISED ME TO GET A COPY OF MY CONTRACT FROM DAN PERKINS AND ANY OTHER PAPERWORK FROM DAN PERKINS. I CONTACTED THE SALESMAN, JOHN ALMEIDA AND HIS MANAGER TOLD ME THAT THERE WAS NO WAY I WAS GETTING A COPY OF ANYTHING. THEY DO NOT KEEP COPIES OF CONTRACTS FROM THEIR CUSTOMERS. HE ALSO YELLED IN THE BACKGROUND THAT CURRAN VW WAS TRYING TO PASS THE BUCK AND THAT I WAS OUT OF LUCK!!!THE CAR IS NOW SITTING IN MY DRIVEWAY WITH NO ENGINE!I AM MAKING CAR PAYMENTS ON A CAR THAT DOES NOT WORK, ON A CAR THAT I HAVE HAD LESS THAN 2 YEARS!I CONTACTED CURRAN VW BECAUSE VW EXTENDED THE WARRANTY FOR THE ENGINE TO 8 YEARS, I ONLY FOUND THIS OUT BECAUSE I DID MY OWN RESEARCH ONLINE. VW OF AMERICA DENIED MY CLAIM BECAUSE ONE OF MY MECHANICS, WHO DOES NOT HAVE A COMPUTER, HANDWROTE RECEIPTS FOR THE OIL CHANGES.CURRAN VOLKSWAGEN GAVE ME AN ESTIMATE OF $12,074.60. THE KELLY BLUE BOOK VALUE IS $8,000!!!!!VW OF AMERICA ADVISES THEIR CONSUMERS TO HAVE OIL CHANGED EVERY 5,000 MILES OR EVERY 6 MONTHS. I HAD MINE CHANGED EVERY 3,000 MILES.DAN PERKINS SHOWED ME NO VEHICLE HISTORY REPORTS. *AK
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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