Volkswagen ID.4 Complaints (2022)

134 consumer complaints on file.

#11501148January 10, 2023
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Approaching traffic stopped. The VW slows down as the car in front of it. If the car immediatly in front changes lanes (gets out of the way) the VW engages in high acceleration despite the fact that the next vehicle in front (already seen by the system) is totally stopped with stop lights on and the traffic light is red.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11500691January 8, 2023
SERVICE BRAKES
Was backing into my driveway and the brake pedal went hard and almost backed in to my garage. All kinds of warning starting popping on and a message appeared "Brake Booster is Limited". I only stopped the vehicle by pressing really hard but since I was already moving slow the vehicle came to a stop. If I would have been driving in regular traffic I would have never ben able to stop. Many system lights also came on and the vehicle is not drivable and I will have to get it towed to VW. The vehicle is only a month old with 1200 miles on it.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498723December 23, 2022
VEHICLE SPEED CONTROL
While driving on the highway the car suddenly slowed down refusing to go faster than 27mph. Regardless of how hard I pushed the accelerator. Very dangerous. Almost caused an accident. Continued for 10miles till trip ended.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498574December 22, 2022
UNKNOWN OR OTHER
I was pulling onto a highway from a residential street when the ID.4 suddenly lost power and just about every warning imaginable popped up on the dash. The power loss was so sudden that it almost felt like hitting a curb. I was eventually able to get the car back up to speed but it accelerated very slowly. The dash flashed several warnings, including something about the electrical system, traction control system, AWD system, auto hold not available, ABS, lane keep and travel assist not available, forward collision not available, parking assist not available, and probably others I missed as well. I was able to get it back home and after letting it sit for about five minutes I turned it back on and everything seemed to work normally.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498315December 20, 2022
ENGINE, ELECTRICAL SYSTEM, UNKNOWN OR OTHER
UNKNOWN - My ID4 stalled with ALL errors appearing today (2nd time in 2 days). I was rolling to a stop at a light, around 10mph. The car errored out suddenly and I was stuck. The car could not move for 1-2 minutes. I had to attempt to turn on/off multiple times, put it into park then drive and park and drive until it would start moving again. I was lucky this happen at a stop light otherwise I would have been rear ended on the freeway, which cause extreme harm. The dealer checked the 12v and said it was fine. They do not have an appointment for another two months.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11498134December 19, 2022
FUEL/PROPULSION SYSTEM, ENGINE, UNKNOWN OR OTHER
Got in car, put foot on the brake and put it in gear. The car jumped forward and I had to press brakes with all my strength to keep it from accelerating to full “throttle”. It did the exact same when I put it in reverse. I turned the car off, got out, gave it a couple of minutes and tried two more times. It did the same thing every time. It is like the accelerator is pressed to the floor as soon as you put it in gear without you touching it. I almost hit my house due to the wheels being turned before the first try. I called a tow truck to take it to the dealer. I have only had the car for two weeks. The consumer stated that they discovered what the issue was and that they would like to cancel their complaint.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495991December 4, 2022
ELECTRICAL SYSTEM, FUEL/PROPULSION SYSTEM, SERVICE BRAKES
Ever since I picked this car up I've noticed that it's been having constant electrical gremlins. Some days things will work some days things will not work. But the issue that I'm writing about is that earlier this week on a Monday I went to go to a local charger. When I was done charging about 10 minutes later I was pulling out of a parking lot and coasting to a stop to get on the main road. However even though I was pressing the brake pedal the car suddenly lurched forward and started accelerating. I arrested the acceleration with the brake pedal but found that it was firm and had to press even harder to get the car to come to a stop.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11495930December 3, 2022
UNKNOWN OR OTHER
Because all aspects of the cabin comfort are controlled through a visual screen, it's extremely dangerous to drive at night, or even sometimes during heavy daytime traffic. The car drives very well, but is quick, and taking one's eyes off the road even momentarily is risky. I've had several close calls already, and I am an older woman who drives conservatively. It's a struggle to find the defroster, or to turn on the heater, and I dare not change the radio station!
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11490599October 24, 2022
VISIBILITY/WIPER
This vehicle was recently purchased on 10/14/22 at Mission Bay Volkswagen. The dealership did not fill the window washer fluid reservoir with any fluid. I discovered this during a rainy day when I tried to clean the windshield due to low visibility. Multiple attempts were made to get the window sprayer to work without success. Once I arrived home, I opened the hood and checked the reservoir. Though it is difficult to see the bottom, it appears the car was delivered without any washer fluid.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11487006September 28, 2022
POWER TRAIN
This occurred 4 separate times over the period of 30 days after purchase of car. While driving on the highway car suddenly lost engine power shifted into neutral and was unable to drive. In each circumstance requiring me to find a safe place to glide into without accelerator functioning. All manner of alerts popped up on the car and it would not restart unless I got out of the car with the key and reentered and the alerts would all be gone and car would resume normal functioning,
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484968September 17, 2022
ELECTRICAL SYSTEM, LANE DEPARTURE: BLIND SPOT DETECTION, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The sensors for side assist and rear traffic alert are not functioning. The error message came on while driving, then the sensor stopped working immediately. This first occurred about 10 days after taking possession of the vehicle (late July). I scheduled service with the dealer to "fix" the problem, which they claimed was due to excess dirt around the sensors. Within a week of that service (late Aug/early Sept) the error message reappeared and the sensors stopped working again while driving. The sensors do not detect or warn about vehicles or objects in the blind spots. This is a brand new vehicle. One of the techs said they've heard of other customers complaining about different sensors. After searching online for similar issues, I found multiple, such as here: https://www.vwidtalk.com/threads/front-assist-stopped-working.7725/#post-135632 Like this post, I have not been able to get service again yet locally (they are "backed up") and VW of America has been somewhat dismissive of the concerns about these safety features not functioning on a new vehicle.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11484722September 15, 2022
EXTERIOR LIGHTING, ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
Twice, upon starting the vehicle, the front panel said "Warning and information not available. Drive with greater care!". No speedometer, no headlights, no indication of charge left (mileage available for travel). Electric key fob did not open or lock door. I had to pull out the manual in the dark to read how to turn off engine, as it did not turn off in the normal fashion. The first time it happened, I hadn't realized the engine was still running, so I exited the car, and it locked me out with the engine running. Luckily the window was open enough for me to put my hand in and open the driver door. This is the third time into the dealer, the first time was a bad charging cable (though I don't know if that made the car short out, or if the car blew the cable). I've had the car a little over a month.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11479641August 16, 2022
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL, VEHICLE SPEED CONTROL
While driving with the adaptive cruise control enabled at 60 mph, I entered a 65 mph speed zone, so I attempted to increase my speed setting pressing the “+” control a couple times on the steering wheel, which should added 2 to 10 mph to the current setting, depending upon how firmly I pressed (+1 for light, +5 for firm press). Instead, it increased to 100! As fast as this car is, it could have been well above the limit in seconds so I furiously hit the “-“ button until getting to 65, but the speedometer showed that the car was only going around 47 mph. Clearly, something was wrong, so for safety, I disabled the speed control entirely. After resuming a safe speed, I looked again at the display and realized the problem. The adaptive cruise control display had switched on its own to displaying the speed setting in kilometers per hour, while the speedometer continued to display in miles per hour. The danger here is that it caused confusion and minor panic while driving on a 65 mph highway. Thankfully, I kept my head and the traffic was light, so in the end, there was no damage done. Once off the highway and on a quiet street, I was able to capture a photo of the display. I tried turning the car off and on and rebooting the infotainment display, but neither corrected the problem. I found that going into settings and switching my preference for speed display from miles to kilometers, then back again resolved the issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11478976August 12, 2022
ELECTRICAL SYSTEM
The contact owns a 2022 Volkswagen ID.4. The contact stated while attempting to drive onto the highway the message "Electronic Sound. Please Drive With Greater Care" suddenly displayed and the vehicle would not accelerate when depressing the accelerator pedal. The contact stated upon restarting the vehicle several times, the vehicle operated as intended. While inspecting the vehicle later, the contact heard an abnormal humming sound coming from the front motor area. The contact restored the vehicle's electronic system back to the factory settings and the vehicle operated as intended. The vehicle was taken to an unknown local dealer where it was diagnosed that the front motor electrical power inverter was faulty and needed to be replaced but the part was not available. The manufacturer was notified of the failure. The failure mileage was 1,900.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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