Volkswagen GTI Complaints (2015)

97 consumer complaints on file.

#11090216April 26, 2018
AIR BAGS, ELECTRICAL SYSTEM
THE CLOCKSPRING BROKE, I HAVE AN AIRBAG ERROR LIGHT ON AND NONE OF THE STEERING WHEEL FUNCTIONS WORK INCLUDING THE HORN. MANY OF THE 2015 VW VEHICLES HAVE BEEN RECALLED BUT THE GTI IS NOT APART OF THE RECALL.. THE DEALERSHIP CONFIRMED IT'S THE CLOCKSPRING
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11071547February 7, 2018
ENGINE
ON 12/20/2017, ENGINE FAILED @ 18050 MILES AND CAUSED INSTANTANEOUS LOSS OF POWER IN TRAFFIC. ENGINE FAILED DIRECTLY OFF LAKESHORE DRIVE IN CHICAGO, WHICH HAS NO SHOULDER. A STRONG SMELL OF BURNING PLASTIC AND RUBBER WAS EMANATING FROM THE ENGINE COMPARTMENT AFTER THE BREAKDOWN. VEHICLE WAS TOWED INTO DEALERSHIP AND REPAIR TOOK 40 DAYS, AS ENGINEERS IN GERMANY HAD TO BE CONSULTED ON THE PROPER REPAIR METHOD. SERVICE ADVISOR INFORMED ME HE WAS "SURPRISED THEY DIDN'T PUT A NEW ENGINE INTO THE VEHICLE". UPON THE VEHICLES RETURN TO US, ON THREE SEPARATE OCCASIONS THE VEHICLE REVS DROPPED SUDDENLY AND WE EXPERIENCE A SEVERE DROP IN ENGINE POWER FOR 2-3 SECONDS, ONCE WHILE TURNING AND TRAFFIC WAS HEADING TOWARDS OUR CAR. VEHICLE WAS RETURNED TO DEALER FOR FURTHER REPAIR BUT NO ISSUES WERE FOUND AND WE WERE ASKED TO TRY TO GET VIDEO RECORDINGS OF THE ISSUE. TO DATE THE VEHICLE HAS BEEN OUT OF SERVICE FOR 45 DAYS, AND THE ISSUE ALMOST RESULTED IN CAUSING AN ACCIDENT.
Crash:
No
Fire:
Yes
Injuries:
0
Deaths:
0
#11060695January 5, 2018
STRUCTURE:BODY
REAR ENDED SOMEBODY FRONT CAR IS SMASHED AND AIRBAG DIDN'T DEPLOY
Crash:
Yes
Fire:
No
Injuries:
0
Deaths:
0
#11055282December 18, 2017
AIR BAGS
AIRBAG CLOCK SPRING FAILURE. THE STERLING WHEEL WILL MAKE A CRUNCHING NOISE WHILE MAKING LEFT OR RIGHT HAND TURNS. AT POINT OF FAILURE I WAS MAKING A LEFT HAND TURN THEN ALL THE SUDDEN THE CRUNCHING NOISE STOPPED, AND I GOT ERROR AIR BAG, ERROR TRANSMISSION, AND THE HORN STOPPED WORKING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11047132November 18, 2017
SERVICE BRAKES
CAR WITH 9000 MILES HAD BRAKE FAILURE. BRAKE PEDAL WENT ALL THE WAY TO THE FLOOR AND BARELY STOPPED. TURNED OUT TO BE A BAD MASTER CYLINDER ON A CAR WITH 9K MILES, AFTER FURTHER RESEARCH THERE ARE MULTIPLE CASES OF THIS SIMILAR ISSUE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11043353November 5, 2017
ENGINE
WATWR PUMP IS LEAKING. THERE WAS A RECALL ON 2011-2014 AND OBVIOUSLY STILL NOT FIXED MY VEHICLE HAS 63K AND NOW WATER PUMP IS LEAKING IN SAME MANNER THE 2011-2014 ARE WHICH WAS RECALLED.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10972065April 12, 2017
UNKNOWN OR OTHER
WE HAVE WHAT WE CONSIDER TO BE A SIGNIFICANT SAFETY PROBLEM WITH OUR 2105 GTI (AUTOBAHN VERSION) AND THE PASSENGER SEAT AIR BAGS. MY WIFE HAS A HIP PROBLEM AND HAS TO USE A SEAT CUSHION THAT IS OVER 2' THICK WHILE RIDING AS A PASSENGER. THAT WORKS WELL IN OUR SUBARU OUTBACK THAT USES A LOAD CELL TO DETECT THE PASSENGER'S PRESENCE BUT IT DOESN'T WORK WITH OUR GTI AND VW'S SYSTEM, SO THERE IS NO PASSENGER SEAT AIR BAG PROTECTION. WE'VE TRIED A NUMBER OF APPROACHES TO SOLVING THE PROBLEM AND HAVING THE AIRBAG ACTIVATE WHEN THERE IS A PERSON SEATED ON THE CUSHION INCLUDING: 'CALLING YOUR CHAT LINES A COUPLE OF TIMES WHERE THE PEOPLE ON THE OTHER END HAVE BEEN POLITE BUT HAVE DONE LITTLE OTHER THAN SUGGEST WE CONTACT THE DEALER. 'TALKING WITH SEVERAL PEOPLE AT BURDICK VW. THEY SAY THEY NEVER HEARD OF THE PROBLEM (!) AND HAVE NO IDEA AS TO HOW TO SOLVE IT. 'SEARCHING THE WEB FOR A SOLUTION, ONLY TO FIND THAT OTHERS HAVE HAD THE SAME PROBLEM. 'TRYING SEVERAL HOMEMADE SOLUTIONS THAT MIGHT DUPLICATE THE CHARACTERISTICS OF THE HUMAN BODY WITHOUT SUCCESS. WE'RE AT THE POSITION WHERE I FEEL UNCOMFORTABLE EXPOSING MY WIFE TO ADDITIONAL RISK, BUT WE BOTH REALLY LIKE THE GTI FOR ITS OTHER CREATURE COMFORTS AND ECONOMY. I'D LIKE TO KNOW HOW WE CAN PROPERLY ACTIVATE THE PASSENGER SEAT AIR BAG AND STILL USE THE SEAT CUSHION. (WE CERTAINLY WOULDN'T MIND SOMETHING SIMPLE OR HOMEMADE.)
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10967351March 20, 2017
SERVICE BRAKES
AFTER DRIVING HOME FROM THE GAS STATION AFTER REPLACING MY TIRES GOING ABOUT 50MPH. MY BRAKE FLUID LIGHT CAME ON AND THE BRAKES DID NOT WORK AT ALL. LUCKY I WAS ABLE TO DOWN SHIFT AND E BRAKE ON THE CITY STREET. I TOOK IT TO THE FIRESTONE MECHANIC. THINKING THE HIT A LINE OR CUT A LINE ON ACCIDENT. AFTER INSPECTION NOTHING WAS CUT OR BROKEN. AFTER OPENING THE HOOD IT REVILED NO BRAKE FLUID AT ALL. AFTER REMOVING PARTS IT WAS THEN DISCOVERED THAT THE MASTER CYLINDER WAS LEAKING IN THE FIREWALL. AFTER GOING ONLINE TO THE FORUMS I NOTICED OTHER PEOPLE ARE HAVING THIS PROBLEM. THE DEALERSHIP FOR VOLKSWAGEN ARE TRYING TO BLAME THEM.. BUT THEY DIDN'T EVEN OPEN THE HOOD. I HAD OTHER WORK DONE BY THEM WITH NO PROBLEMS EVER. I WILL HAVE DOCUMENTATION AS MY CAR IS BEING WORKED ON. I COULD OF DIED IF I DIDN'T THINK FAST OR IF I WAITED TILL THE LAST MIN TO BRAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10956665February 23, 2017
UNKNOWN OR OTHER
I WAS DRIVING APPROXIMATELY 45 MPH ON THE HIGHWAY IN JACKSONVILLE, FL WHEN MY SUNROOF SUDDENLY EXPLODED SENDING GLASS SHARDS EVERYWHERE. THE GLASS BROKE FROM THE INSIDE OUT BASED ON THE ORIENTATION OF THE REMAINING SHARDS ATTACHED TO THE SUNROOF FRAME. THIS WAS AT 8:45AM WHILE TRAVELING IN MORNING WORK TRAFFIC. THE LOUDNESS AND INTENSITY OF THE GLASS BREAKING NEARLY CAUSED ME LOSE CONTROL OF MY VEHICLE. TOM BUSH VOLKSWAGEN JACKSONVILLE DEALERSHIP REFUSED TO COVER THE DAMAGE EVEN THOUGH THE VEHICLE IS UNDER MANUFACTURER'S WARRANTY. I RECEIVED MINOR SCRAPES FROM THE INCIDENT.
Crash:
No
Fire:
No
Injuries:
1
Deaths:
0
#10892628August 2, 2016
ENGINE, POWER TRAIN
THE CLUTCH OPERATION IN MY 2015 VOLKSWAGE GTI (6 SPEED MANUAL TRANSMISSION) IS MALFUNCTIONING TO SUCH A DEGREE THAT I WAS ALMOST IN AN ACCIDENT AND NOW FEAR FOR MY SAFETY. CLUTCH OPERATION IN THE VEHICLE HAS BECOME UNPREDICTABLE, WHEN DEPRESSED THE CLUTCH PEDAL WILL REMAIN ON THE FLOOR AFTER THE PEDAL IS RELEASED, THUS PREVENTING THE VEHICLE FROM ACCELERATING. THIS HAS HAPPENED MULTIPLE TIMES WHILE STATIONARY IN TRAFFIC, WHILE IN MOTION AND WHILE ACCELERATING. MOST RECENTLY WHILE ATTEMPTING TO MERGE ONTO A BUSY HIGHWAY THE CLUTCH PEDAL STUCK TO THE FLOOR, THIS NEARLY FORCED ME TO TAKE EVASIVE STEPS INTO A CONSTRUCTION ZONE. AFTER THIS INCIDENT I BROUGHT THE VEHICLE TO THE VOLKSWAGEN DEALERSHIP FOR DIAGNOSIS AND SERVICE. I HAVE HEARD OF SEVERAL ALARMINGLY SIMILAR REPORTS FROM OTHER 2015 GTI OWNERS WHERE THE CAUSE OF THE ISSUE WAS A FAILED ENGINE BEARING THAT RESULTS IN SIDE-TO-SIDE CRANKSHAFT MOVEMENT IN THE ENGINE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10882763July 5, 2016
FUEL/PROPULSION SYSTEM, STEERING, SUSPENSION
WOULD LIKE TO KNOW WHY WE WERE NEVER INFORMED OF THE 3 RECALLS ON OUR 2015 VW GTI. STARTED INVESTIGATING AFTER OUR 2015 VW PASSAT HAS THE BAD AIRBAGS IN THEM. ALSO OWN THE GTI AND WE INVESTIGATED TO SEE IF THE BAD AIRBAGS ARE IN THERE TOO. THAT IS WHEN WE FOUND PROBLEMS WITH THE FUEL PUMP WHICH WAS RECALLED IN JUNE 2015, WE WERE NEVER NOTIFIED, ALSO A FUEL LEAK OF AN IGNITION SOURCE...NEVER NOTIFIED AND A LOOSE STABILIZER LINK IN THE STEERING. WHO WANTS TO DRIVE THIS CAR. WHY WERE WE NOT NOTIFIED OF THESE THREE RECALLS. WE NEVER MOVED, I WANT AN ANSWER AS THIS CAR IS ALWAYS IN USE. WE WERE REALLY UPSET WITH THE PASSAT THAT WE GOT RID OF IT AND THANK GOD WE HAD GOTTEN RID OF OUR OTHER NEW PASSAT LAST YEAR ONLY TO BUY ANOTHER LEMON AND UNSAFE VEHICLE FROM VW......THIS BEING THE GTI. PLEASE GET BACK TO US. IF ANYTHING HAPPENS LIFE THREATENING, YOU WILL BE HELD RESPONSIBLE. YOU ARE IGNORING YOUR CUSTOMERS WHO AT ONE TIME LOVED THEIR VEHICLES....NOW THEY ARE AFRAID TO DRIVE THEM....BUT STILL MUST PAY FOR THEM. MAYBE WE NEED A CAR REPLACEMENT FROM VW FOR THIS GTI FOR NOT LETTING US KNOW. NOT EVEN SURE IF THIS GTI HAS THE BAD AIRBAGS AS YOUR 800 NUMBER KEEPS ME ON THE LINE ON HOLD FOR OVER AN HOUR I JUST THINK YOU DON'T WANT TO ANSWER.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10865854May 19, 2016
SERVICE BRAKES, POWER TRAIN
I ENCOUNTERED A CLOSE RED LIGHT AND BRAKED HARD ENOUGH TO ACTIVATE ABS FROM 35 MPH IN DRY ROAD CONDITIONS ON A SUBURBAN HIGHWAY. WHEN I TOOK MY FOOT OFF THE BRAKE AND APPLIED GAS AFTER THE GREEN LIGHT, THE CAR BEGAN TO TRAVEL BACKWARDS! I BRAKED AGAIN AND FOUND THAT THE GEAR SHIFTER HAD GONE INTO THE REVERSE POSITION. I BELIEVE THE BRAKING DECELERATION CAUSED THE GEAR SHIFTER TO TRAVEL FORWARD AGAINST ANY MECHANICAL RESTRAINT AND COME TO REST IN THE REVERSE SETTING.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10839381March 2, 2016
WHEELS
THE TPMS SYSTEM FAILED TO WARN OF LOW PRESSURES, INCLUDING FLAT TIRES AND DRIVING ON A SPARE. TPMS FAILURES SHOULD "FAILSAFE" AND NOT FAIL SILENTLY.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10780221October 6, 2015
STRUCTURE:BODY
THE PASSENGER-SIDE FRONT DOOR FAILS TO SEAL SECURELY WHEN IT SHUTS. THE VEHICLE'S SAFETY SYSTEM DOES DO NOT INDICATE THAT THE DOOR IS AJAR WHEN AT REST. THE SYSTEM DOES INDICATE THAT THE DOOR IS AJAR WHEN IN MOTION.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10766672September 21, 2015
SUSPENSION, SERVICE BRAKES, WHEELS
THE DEALERSHIP LEFT THE SHIPPING BLOCKS/PUCKS/DISCS ON THE STRUTS. THIS IS A COMMON PROBLEM AS EVIDENCED THROUGH MANY ONLINE FORUMS. THE DEALERSHIP AND MANY OTHERS CLAIM THAT THIS DOES NOT CAUSE A PROBLEM; HOWEVER, THE BLOCKS PREVENT THE SUSPENSION FROM DOING ITS JOB, WHICH IS ABSORBING IMPACT, IMPROVING BRAKING, AND HELPING THE WHEELS MAINTAIN CONTACT WITH THE GROUND. I DROVE OVER 18000 MILES NOT REALIZING THAT THEY WERE ON (I JUST THOUGHT I HAVE A TIGHT SUSPENSION). I HAVE NOW LOST 4 TIRES (PREMATURE WEAR AND BUBBLES/PUNCTURES) AND HAVE DAMAGE TO THE STRUT AND STEERING KNUCKLE. THIS IS A POTENTIALLY DANGEROUS MISTAKE.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10748708August 14, 2015
SERVICE BRAKES
UPON BRAKING, THE BRAKE PEDAL CAME OFF RESULTING IN MY ALMOST REAR ENDING THE VEHICLE IN FRONT OF ME.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#10725253June 15, 2015
POWER TRAIN
WAS DRIVING ALONG WITH TRAFFIC AND I HEARD A LOUD NOISE, THE ENGINE RPMS JUMPED AND THERE WAS A MASSIVE LOSS IN SPEED AND POWER. THE TRANSMISSION WAS STUCK IN 1ST GEAR. PULLED OVER AS SOON AS WAS SAFE. I WAS CONCERNED AN ACCIDENT COULD HAVE OCCURRED DUE TO THE SUDDEN LOSS IN POWER AND SPEED WITH NO FAULT TO THE DRIVER, MYSELF. THE DASH SHOWED "ERROR: TRANSMISSION. REVERSE NOT POSSIBLE." THE VEHICLE WAS TOWED TO A LOCAL DEALER FOR EVALUATION. UPDATED 09/01/2015*LJ UPDATED 10/20/2017*CN
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

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