Volkswagen Atlas Complaints (2022)

185 consumer complaints on file.

#11459400April 3, 2022
ELECTRICAL SYSTEM
Parked vehicle overnight and found all windows to have rolled down on its own during the winter around February (once parked outside at 20 degrees F, second in garage 30 degrees F). Received a notification for system update after incident happened twice (we hang up our keys which is inaccessible to rolling windows down from remote). Minimal interior damage from exposure to cold temperatures, but no personal safety issues other than worrying of possible interior damage and theft. Infotainment no longer turns on instantly and has delayed touchscreen and sound. My VW has delay in connecting to CarPlay and volume does not work in some cases when raising or lowering volume while connected to phone. No warning or error messages prior to failure and occurred after system update. Have not yet notified or received notification with dealer of issue, but just received notification of recall issues on My VW after app update.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11456760March 15, 2022
SERVICE BRAKES
The parking brake was engaged automatically while driving. The car came to a sudden stop creating a hazard with traffic. There were no warning lamps or bells. At this point the vehicle has not yet been inspected by the dealer.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11453891February 24, 2022
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
After an automatic software update, the navigation screen and all systems that are accessed through that screen no longer work. This includes the back-up cameras for the vehicle. The vehicle was returned to the dealer who was unable to fix it citing they do not have the necessary "computer chip" and did not know when they would be able to get them. The vehicle was returned to me. There is limited visibility through the rear window of this vehicle and the absence of a back-up camera is problematic.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11451077February 8, 2022
ELECTRICAL SYSTEM
At first the Infotainment system touchscreen would not turn on at first start of the day but would turn on after a few minutes. Then, after a week, it stopped turning on altogether. Wireless phone charging and Advanced Road Sign Recognition system is not working as well.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0
#11449496January 30, 2022
UNKNOWN OR OTHER, BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING, BACK OVER PREVENTION: WARNINGS
The infotainment center of the vehicle does not start/work upon start of the car. I get a notification on the dashboard that audio is not available. The whole infotainment center not working on startup means I cannot view the picture/video feed from the rear camera. I tried activating the park assist feature to activate the camera but it did not work because the infotainment center was inoperable. I purchased the car one week ago and have had this issue on starting up the car everyday this past week. It takes anywhere from 2-10 minutes before the infotainment center is operable. I have notified the dealership and they have not been able to reproduce the issue because they acquire the vehicle after the info center is operable. I am not able to have the vehicle serviced at the dealership until Feb. 23, 2022. They have advised to “reset” the infotainment center. The sales associate who sold me the car did this and the problem still exists. Because I purchased the car new, with 10 miles, I did not anticipate this issue.
Crash:
No
Fire:
No
Injuries:
0
Deaths:
0

← Back to Volkswagen Atlas